Litmos Reviews & Product Details

I really like how easy the Litmos platform is to navigate, whether from the admin perspective or user perspective. The courses that are already created and available in the library are a great feature. Plus, the AI tool for creating courses is awesome because it is very easy to use, making course creation a breeze. It's so user-friendly and comprehensive that we didn't have to invest much in training to roll out the system to users. Review collected by and hosted on G2.com.

The AI course creation would benefit from having the assessment questions also being made by AI. The documentation upload process needs fixing to make it easier for users to sign and upload documents. Review collected by and hosted on G2.com.

I like that Litmos is always iterating on their design, constantly trying to improve and make it better and more appealing both visually and technically. I'm especially fond of the option customization for the learner dashboard and login page, which has been greatly beneficial. Plus, the integrations with SaaS single sign-on are really handy. The ongoing improvements to the reporting features and functionality are also a big positive for me, especially how they allow different people to function in their own custom roles and positions. Permissions have been a game changer for us. Review collected by and hosted on G2.com.

I think they could do more with the reporting feature allowing us to filter things differently and just making it a little more straightforward. Also, it would be great if the manager portal had a little more functionality in terms of changing their learners' enrollments and things like that and being able to adjust those features and customize those for ourselves. Review collected by and hosted on G2.com.

Infinitely customisable and straightforward to use, it’s easy to create bespoke courses and bulk-upload data. The reporting function is superb, with an easy-to-use export option as well as the built-in emailer. Client support is fantastic too, with regular, real-time calls to ensure our satisfaction and to help us provide the best user experience possible.

Remote access via the app gives users access to all of their completed training, along with any relevant documentation that has been uploaded.

We use Litmos every day for ongoing CPD and compliance training, and all users—from the tech-savvy to inexperienced or first-time users—find it easy to navigate the menus and locate what they need.

We also have a large library of bespoke training documents and videos, and integrating these with Litmos was simple and creates a seamless interface for the end user. Review collected by and hosted on G2.com.

Until I’ve completed all the levels of the DOJO package and fully understand how the system works and processes data, it can be frustrating to create reports and locate the compliance data I need. Review collected by and hosted on G2.com.

The Litmos course catalogue provides a wide and practical range of courses that support the needs of our learners across different areas. We especially value the compliance courses, which are well-structured, reliable, and meet requirements that other third-party providers have struggled to cover to the same standard. Their content integrates well into our LMS and plays an important role in strengthening our overall learning provision. Review collected by and hosted on G2.com.

While the course library is strong, we sometimes find there is limited flexibility to tailor or contextualise content for our specific organisational needs. Greater ability to customise or localise elements would make the courses even more impactful for our learners. Review collected by and hosted on G2.com.

Creating a CAT module is easy and intuitive. So is the process of creating a course and a learning path, along with the options under the setting tab. 'Boost' is another very useful feature. The layout of people, teams and features under account settings is a nice design. Overall, the interface is simple and clean, user-friendly, and mobile-compatible. The fact that it is a cloud-based LMS is a huge plus, since implementation is quick and efficient. We also spend lesser time on user support. Review collected by and hosted on G2.com.

The reporting tab is not as intuitive and requires a lot of configuration to deliver reports. Tracking specific custom fields and analyzing learner data is a lot more work than it should be. I have also run into occasional issues with the search functionality on the people tab, and when using the reporting engine. Within the CAT tool, I would like to see more options in terms of components, and more flexibility with options like font size. Review collected by and hosted on G2.com.

I like the bulk uploading/creating of people. Review collected by and hosted on G2.com.

I really don't like that I can't bulk clear out contents from user defined fields. LIke if a UDF changes and I need to clear out the contents from the Custom Fields, I can't send in a bulk update to clear them out. And if i delete them, then nothing changes on the reporting end. It causes confussion for team members who don't understand bulk imports and are pulling the wrong information for their reports (that aren't being monitored) Review collected by and hosted on G2.com.

I like how easy it makes training to manage and complete. Review collected by and hosted on G2.com.

the user experience can feel a bit dated in places, and some workflows are not as intuitive as they could be'

Reporting is limited too Review collected by and hosted on G2.com.

The Litmos platform has been ideal for supporting both our new franchisee onboarding and internal compliance training. We particularly value how easy it is to create, assign, and track learning content across our large and diverse network of both our franchisees and colleagues. It's customisation features are excellent and help make it feel part of our own tech offering. Review collected by and hosted on G2.com.

The system can sometimes feel a little rigid when we want to tailor content journeys for different learner groups. Reporting and analytics are good but could be more customisable with personalised dashboards. Review collected by and hosted on G2.com.

At Whatfix, our major product enablement and compliance learning content is created and managed centrally through Litmos. We extensively utilize every available feature within our Litmos instance from course creation and curriculum management to reporting, assessments, and certifications. The platform’s flexibility and scalability make it easy to manage large volumes of learning content and users efficiently. Its intuitive interface, robust automation options, and detailed analytics help streamline administration and ensure a seamless learning experience for our teams and customers alike. Review collected by and hosted on G2.com.

There isn’t anything specific to dislike about Litmos, but there are a few areas where enhancements could make administration even more efficient. For instance, introducing more automation options across reporting, bulk data imports, and learner progress updates would help streamline repetitive tasks. Additional flexibility in customizing dashboards and generating consolidated analytics reports would also be a great value add for large-scale enablement programs. Review collected by and hosted on G2.com.

As one of the primary system administrators in our Learning & Development team, I have gained extensive experience using Litmos LMS, and it has consistently proven to be a reliable and innovative platform for our organisation’s learning requirements. Litmos distinguishes itself through its straightforward implementation and smooth integration with our HRIS, which greatly reduces manual work and maintains data consistency across our systems. The platform’s intuitive design benefits both learners and administrators, making the adoption process both smooth and scalable.

One aspect I particularly appreciate is our regular fortnightly calls with our Account Manager, Stephanie McGhee-Walker. Her insights into upcoming changes, industry trends, and new technologies have been extremely valuable. Her proactive approach has enabled us to stay ahead and adapt our learning strategy to meet our business’s evolving needs.

In summary, Litmos is a robust LMS that offers strong functionality paired with excellent customer support. It is well-suited for organisations aiming to confidently scale their learning programmes. Review collected by and hosted on G2.com.

One area that could benefit from enhancement is platform utilisation tracking within the admin reporting suite. While Litmos offers a range of reports, more granular visibility into how learners engage with the platform would empower admins to make more data-driven decisions and better demonstrate ROI to Senior Stakeholders and Leadership. Review collected by and hosted on G2.com.