Litmos Reviews & Product Details

The support we receive from our Client Success team has been amazing. They work very diligently at keeping us updated with what's new, what's coming, and when needed, gets involved with issue resolution. The product itself is built on a strong foundation. We really like that we can report on nearly anything within the system which gives us the flexibility to provide what our stakeholders need from us. Litmos is always interested in our feedback and gives us an opportunity to hear from the product team on occasion. From an administrative perspective, it's intuitive to use. Review collected by and hosted on G2.com.

Litmos doesn't integrate with our third-party content provider but even then, importing courses from a third-party is quite simple. Another area that could be better is the Teams assignment function - in full transparency, how we have decided to implement and integrate the product with our HRIS platform has created severe limitations for us with the Teams functionality. Had we decided to do a standalone product without integration to our HRIS, I think we'd have more control and flexibility in using Teams as a way to assign content. Review collected by and hosted on G2.com.

Litmos is very user-friendly, has a ton of options, is ever evolving and up leveling! I love the Content Author feature and am so impressed with the continuous enhancements.

My CSM, Cyndi Sweeney, is the best and always responds to my emails with either a response, a call or refers me to my next steps. I'm grateful to have her support!

The Litmos Customer Portal has been a great resource, and the turn-around time is excellent. I'm always notified with changes, updates or an immediate response depending on the nature of the situation.

I love the monthly webinars and the topics that are covered. I try not to miss any of them, and I learn something new every time, even if I've attended the same session in the past. The Litmos University is a wealth of knowledge and training as well. Review collected by and hosted on G2.com.

I sometimes have trouble with the clarity of pictures when utilizing the Content Author. Sometimes the feature I would like to use doesn't show the pictures very well. Review collected by and hosted on G2.com.

Our company has been with Litmos for many years, and I will have to say since I have been with our company for 6 years now, I have seen it transition for the better over the years. I am the Learning Hub coordinator and work closely with our clients to guide them with the best experience with their online training. The system is user friendly and the customer service is WONDERFUL! I love our CSM, Cyndi Sweeney who is always readily available to help assist with any issues we may have, and will find solutions to guide us. We currently have the Litmos LMS, platinum account and love all the features it offers. I have enjoyed the courses through the Litmos University to gain insight on how to use many of the features, since I use the system on a daily basis. Review collected by and hosted on G2.com.

I would say the only thing I dislike about Litmos is some of the reporting. Sometimes there are too many steps to take to get the information that is needed. Review collected by and hosted on G2.com.

Litmos is an easy to use and to build platform to prepare, organize and track your colleagues training. It can communicate with a lot of other platforms and HCM, has a very good native reporting engine and gives you the possibility to set up reminders for every activity.

Interesting features are:

- you can set up database of questions, tests and content inside of it.

- if you need more fields to define your users or trainings, it lets you create them. Freely and easily.

- you need almost no coding background to implement and personalize it. You just need to initially set it up.

- even if a USER does use it every day to attend trainings, it is quite easy to rember of to use the platform.

Last but not least, Litmos customer support is always at your disposal to help you. Review collected by and hosted on G2.com.

The main downsides I found in Litmos are:

- the not completely customizable user dashboard (you can't link multiple pages in it, nor you can change the tiles positions, etc.)

- the fact that you can't create a question bank for surveys Review collected by and hosted on G2.com.

Litmos is an easy to use and easy to implement LMS. We used Litmos to build our Academy. We particularly like the fact that it can integrate easily with our HR system so we can ensure seamless onboarding for our new starters. Also customer support is very responsive and we are always confident we will get a quick response. Review collected by and hosted on G2.com.

We really enjoy Litmos - and also appreciate the Litmos Dojo but we find that sometimes we don't have time to go through all the training courses available and hence contact customer service instead. It would be a good idea to make those DOJO training courses more easily accessible and easier to find. Review collected by and hosted on G2.com.

The ability to transfer module completion from course to course. This is not a feature I've seen in other LMSes Review collected by and hosted on G2.com.

We have never leveraged integrations because there are additional fees associated with them. This leaves a lot of manual work for us the could be handled through automation. Review collected by and hosted on G2.com.

As we dive deeper into the system we continue to discover features that we implement. The system is super easy to use and navigate. The support from Corrine LaPlaca is outstanding. Review collected by and hosted on G2.com.

So far there is nothing I would change. The system continues to exceed expectations. Review collected by and hosted on G2.com.

Continuous improvements made to the tool Review collected by and hosted on G2.com.

Language management equivalencies is not easy Review collected by and hosted on G2.com.

As an Account Owner, I find Litmos user friendly. Having now used the platform for nearly 3 years, we've been able to integrate and increase the use of the platform across the organisation. Although it isn't everyone's cup of tea, I feel more users are now more comfortable with the platform and could identify Litmos as our internal LMS.

Over the last 3 years we've made the effort to use more of the features to enhance the user experience and increase retention of knowledge. The addition of the Creator Community has helped with troubleshooting and ability to build custom reports is an important feature for our organisation. Review collected by and hosted on G2.com.

There are some additions I'd love to see incorporated within Litmos. These are:

- Having the ability to bulk upload feature for External Courses. We've been encouraging all users to enter all their External Learning directly into their own records. Whilst some do, it would be hugely advantageous if a bulk upload feature for External Learning was available, so an Account Owner could complete this for a Company wide or Conference Attendances.

- Admin dashboard could do with a refresh,

- Being able to merge and/or link and/or transfer Achievements across multiple accounts i.e., if an employee changes their maiden name it would be great to be able to recognise this across one account rather than having multiple accounts.

- Having improved authoring tools to create content within Litmos.

- Running virtual training sessions that are time appropriate for the Asian-Pacific region, all of the virtual sessions are scheduled for Pacific Standard Time (GMT-8) and session recordings aren't available post session. Review collected by and hosted on G2.com.

The ability to upload to their platform with ease and update Training content quickly and professionally. Reports of Training completion and progress are simple and qucik to produce. Review collected by and hosted on G2.com.

Resetting content for returning learners Review collected by and hosted on G2.com.