Qualified
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.
Average Rating: 4.9/5.0
Total Reviews: 1,568
Who Is the Company Behind Qualified?
- Seller: Salesforce
- Company Website:
- Year Founded: 1999
- HQ Location: San Francisco, CA
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LinkedIn® Page: www.linkedin.com
89,711 employees on LinkedIn® - Ownership: NYSE:CRM
Who Uses This Product?
- Who Uses This: Marketing Operations Manager, Sales Development Representative
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 67% Medium, 21% Large
What Do G2 Reviewers Say About Qualified?
AI-generated summary from verified user reviews
Pros
- Users commend the outstanding customer support provided by Qualified, especially mentioning the exceptional help from Cassie and Maddie.
- Users find Qualified to be extremely helpful in connecting with website visitors and enhancing lead generation.
- Users love Qualified's innovative features and easy setup, enhancing personalized communication and lead nurturing effectively.
- Users find Qualified's interface to be extremely easy to use, facilitating smooth onboarding and effective customer engagement.
- Users highly value the exceptional customer service from Qualified, noting support team's helpfulness and expertise.
Cons
- Users find a steep learning curve with Qualified, struggling to use its features without proper setup and guidance.
- Users note the missing features in workflows, making campaign orchestration complicated and less efficient.
- Users face a steep learning curve with Qualified, requiring time and effort to master the platform effectively.
- Users feel that the limited customization hampers their ability to optimize workflows and organize tasks effectively.
- Users face complexity in workflow setup, finding it cumbersome and less intuitive, impacting usability and operations.
What Are Recent G2 Reviews of Qualified?
"Smooth Go-Live with Hands-On Support and Clear Conversation Analytics"
Rating: 5.0/5.0 stars
— Micaela P.
"Qualified/PiperX Enables Real-Time Buyer Engagement and Stronger Marketing-Sales Alignment"
Rating: 5.0/5.0 stars
— Kathy K.








