I love how 11x streamlines the prospecting process, making it incredibly efficient for identifying leads. The way Alice, our AI agent, can locate and identify specific leads that I direct her to find is amazing. I love her ability to create customized and unique messages tailored to each lead, which adds a personal touch that enhances our engagement strategy. Another feature I particularly love is how she updates our Salesforce account information efficiently. This task is typically very time-consuming for a Sales Development Representative, but Alice makes it seamless, saving me a significant amount of time. Furthermore, the initial setup of 11x was fairly easy, thanks to Alice our 11x representative being extremely hands-on and helpful, meeting with me weekly to ensure I understood the process. The continued support has been incredible, providing me with ongoing assistance tailored to my team’s needs. The overall experience with 11x and their supportive team has been very satisfying.

I appreciate 11x for its outstanding ease of setup, thanks to the dedicated full-time account representative who was always available to assist us. This personal support made launching and configuring the software remarkably straightforward, allowing us to quickly get up and running by identifying targets and setting up processes effortlessly. Additionally, the AI agent named Alice is particularly impressive; the ability to nudge her in the right direction during campaigns is invaluable. Alice efficiently identifies targets and composes emails, and we can adjust our campaigns by adding or removing criteria to make our outreach more targeted. This flexibility to refine our messaging over time is a significant advantage. Beyond the technical features, the customer service from 11x is exceptional. The team, especially Nick and his boss Lauren, went above and beyond to ensure our success with the application, consistently offering their availability for immediate support through various communication channels like quick calls and Slack. This level of service made all the difference for us, making it the key reason to choose 11x despite other available options in the market.

11x does a great job of prospecting potential clients. By providing multiple ways to search for prospects, 11x gives freedom to users on how they want to target their client base specifically. This allows us to ensure our messaging is getting to the relevant decision makers. Patricio has done a fantastic job supporting our team through the many upgrades 11x has gone through in the recent months. The support he provides allows us to ensure we are getting the most out of the tool.