RamQuest Reviews & Product Details

RamQuest (RQ) is a title production system (TPS) that is built by title professionals for title professionals. With other vendors, when you try to explain a problem, they do not understand how it impacts business and take very little feedback in their design and features. RQ on the other hand actively asks and engages with customers of all sizes to understand what they need and tries to meet those needs or offer the flexibility to meet those needs.

The other big difference is the customer support. No matter how big or small, RQ will work with you and ensure the problem gets solved, no matter how small. And because they get your business, they know how important it is to get it fixed right away. They feel more like a team than a vendor.

Bottom line: RQ strikes the perfect balance of being flexible to match your workflow (instead of the software dictating it) while also keeping you compliant. And they offer amazing support. Review collected by and hosted on G2.com.

Truth be told, the UI for their primary product, Complete Closing Enterprise (CCE), and RamQuest ONE (RQ1) are dated. CCE was the original software they designed and has been improved upon over many iterations and is VERY powerful, but it looks dated. However, their new TPS, Horizon, is a SaaS solution that is bringing CCE functionality to the modern era, including design.

The only downside is that RQ is learning and adjusting to Horizon's development needs just as customers are also using it. They offer great support, but sometimes the new software can be... fickle and buggy. However, they always take that information and get it into fixes as quick as their timeline allows. Review collected by and hosted on G2.com.

I love the support staff. Whenever there is a problem, they are willing to help. The program is always evolving and getting better with each update.

Looking forward to the next evolution of Horizon. Ramquest One has been a great program for us for over 9 years, but Horizon is looking to be even better. Review collected by and hosted on G2.com.

Not really anything to dislike. Most of the bugs in the past get fixed in the next update. Review collected by and hosted on G2.com.

Ramquest - is user friendly and allows the cd to be used to confirm to all lender requirements. Review collected by and hosted on G2.com.

Few things that I think would make it easier to use - on accounting or check cutting side - once you modify an address - unable to review for accuracy once saved. Seller information - if you have a seller that you use all the time and know the number assigned to that seller that has all the seller information correct - unable to put in that number to bring up that seller - have to go thru all the lists to find each time and when you have multiple ones - you have to find that particular one - that is cumbersome. Review collected by and hosted on G2.com.

The ability of the organization to customize core functions. Review collected by and hosted on G2.com.

I do not like the program's server based functionality. Review collected by and hosted on G2.com.

Streamlined order entry; fast once you learn how to use. Review collected by and hosted on G2.com.

Dated user interface; often unintuitive. Review collected by and hosted on G2.com.

I liked the organization aspect of the software, everything is able to be located easily and quickly. I love that you can leave notes everywhere within the system. It makes tracking things a lot easier. I enjoyed being able to leave notes whenever something was finished. There is not confusion within the company due to this feature. I also enjoyed being able to "check" things off when they were completed. This system provides a 360 way to improve business operations. Review collected by and hosted on G2.com.

I do not like that sometimes even if you don't click a section, if you scroll over it, the information will change. There is also no "undo" button for most things. There is also sometimes a block on things you can upload into the file scan section in RamQuest due to the fear of protected information being leaked. I think it's a preventative feature which is good, but for documents that do not have protected information, it would be nice to just drag it over with ease. Review collected by and hosted on G2.com.

One of my favorite features of ramquest is the ample locations for data input. The Order Entry Screens as well as the newer feature of the very customizable FileScan repository make it very simple to share information company wide with collaborators and other departments. Review collected by and hosted on G2.com.

I do not like how they CDF screen sometimes lags with data input as well as the inability to input tax proation screens until a closing date is entered. Review collected by and hosted on G2.com.

It was a similar process for every new title that came in. Slight differences in the entry but easy to use once you got used to it. Review collected by and hosted on G2.com.

The interface seemed like very old windows 98 style. Could be better or my version was older I’m not sure. Sometimes the functionality was limited and I could not change certain things once I had clicked it so that created hurdles and I had to ask my manager to allow me to make the changes. Review collected by and hosted on G2.com.

Ready2Close is a good addition. I remember it streamlining the process. Review collected by and hosted on G2.com.

Ramquest isn't highly intuitive. A HELP menu would be appreciated. Review collected by and hosted on G2.com.

Inputting closing figures directly into the CD and being able to drag and drop from file scan. Review collected by and hosted on G2.com.

I wish when you needed to redo documents, such as a date change, it was a quick fix instead of pulling through and entire package again. Review collected by and hosted on G2.com.