G2

Shaira J.

Team Admin

Small-Business (50 or fewer emp.)

8/24/2026

Guest users or non-business users of the software, not included in G2 scores.

"Luxury Presence Streamlines Lead Management and CRM Follow-Ups"

5/5

What do you like best about Luxury Presence?

I like how Luxury Presence makes it easy to manage website leads and keep everything organized in one place. The platform is user-friendly, and having lead details flow directly into our CRM helps our team stay on top of new inquiries, respond promptly, and keep follow-ups from slipping through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Luxury Presence?

One thing I dislike about Luxury Presence is that some lead notifications don’t include enough detail. For instance, it would be much more helpful if text notifications showed the lead’s contact information along with their inquiry or the relevant property details right in the message. That way, agents could quickly understand what the lead is interested in without having to log into the platform first. Review collected by and hosted on G2.com.

What problems is Luxury Presence solving and how is that benefiting you?

Luxury Presence helps us manage website inquiries and keep new leads organized. It’s easier to track where leads are coming from, and the CRM integration helps ensure those leads are captured properly for follow-up. Overall, this has made our lead management process more structured and has helped our agents respond to potential clients more efficiently. Review collected by and hosted on G2.com.