DocuSign for Real Estate Reviews & Product Details

DocuSign for Real Estate Overview

What is DocuSign for Real Estate?

DocuSign for Real Estate is a transaction management platform designed for real estate agents and brokers.

DocuSign for Real Estate Details
Product Description

DocuSign for Real Estate is a transaction management platform designed for real estate agents and brokers.


Seller Details
Seller
DocuSign
Company Website
Phone
1‑877‑720‑2040
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Docusign
163,169 Twitter followers
LinkedIn® Page
www.linkedin.com
5,819 employees on LinkedIn®
Description

DocuSign pioneered the development of e-signature technology, and today offers one of the top global e-signature solutions. It’s just part of their broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.

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DocuSign for Real Estate Reviews

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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to use

Various signature styles

Ability to review and download copies Review collected by and hosted on G2.com.

What do you dislike?

Signatures, initials and dates are not auto populated in signature spots like Digital Ink (that’s a time saver) would be breat if they had a button to ask if you want to use that feature. Sometimes it can take up to 1/2 hr just to place signatures... maybe longer Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Single user plan is so worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reduced Travel

Reduced Printing

Time Mgmt

Expediting processes in timely fashion

Signatures on the go/in the field Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The convenience of being able to sign documents without having to meet or travel. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike?

Usually when a document is open it skips right to the signature line when I think it should take time to read and scroll through the document too. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems that are solved and benefits is not having to travel and convenience of having documents signed especially during the pandemic. Review collected by and hosted on G2.com.

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Licensed Real Estate Agent
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy access and user friendly , really like working with docusign Review collected by and hosted on G2.com.

What do you dislike?

Some times does not work fast enough and give me issues Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Learn how to use it before you hit send Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Contracts and documentos Review collected by and hosted on G2.com.

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Branch Manager // Realtor
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ease of use and mobile apps for Docusign make it an easy tool to use. Review collected by and hosted on G2.com.

What do you dislike?

There isn’t a single thing I dislike about docusign. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Docusign is an essential tool for anyone who signs documents regularly. The ease of uploading a document to sign, sending documents to sign and accessing the documents later make it the very best document application available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Docusign allows me to do my job from anywhere with just my phone. I sign documents throughout the day and all I need to have is my phone to get my job done. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I was impressed how many options there are for using DocuSign. It's a powerful platform, but it's helpful to get some expert tips because not everything is immediately obvious. Review collected by and hosted on G2.com.

What do you dislike?

There really isn't much not to like. It's mostly a matter of taking the time to practice and find out where everything is and how to use all the tools. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use DocuSign for all of our Real Estate related forms. It's fast, easy, and secure. Review collected by and hosted on G2.com.

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Real Estate Unit Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Our clients can easily work around the file and sign wherever they are in a given moment. Review collected by and hosted on G2.com.

What do you dislike?

Notifications can get into spam folder but, it happens just like the other apps or software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

DocuSign is super convenient to use both for the seller and buyer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When the new normal kicking in. I realized that it's important to give our clients all the convenience to ensure proper closing. Review collected by and hosted on G2.com.

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Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

You can create custom templates to save time in the future. It also saves contact emails and auto fills peoples names. Review collected by and hosted on G2.com.

What do you dislike?

I feel like they've done some updates to the website and now its less user friendly and not as many custom options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great and more well known e-signing option and I highly recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Borrower's can sign documents with the click of a button instead of cramping their hands. You don't have to hand deliver documents to borrower's and you dont have to meet them to sign documents in person. Review collected by and hosted on G2.com.

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REALTOR/Broker
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I do like the ease of use with Docusign and that the system collaborates well with my local Zipforms and other systems I use for real estate Review collected by and hosted on G2.com.

What do you dislike?

I have had very poor customer service each time I call in. In the spring they took too much money out of my account and would not grandfather my existing account preferences. It took 4 months for them to issue a refund and that was only after I contacted the BBB. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

DocuSign is a great product - as long as you do not have to use their customer service. My recommendation is to watch their tutorial videos. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The best feature of DocuSign is the electronic signature. I have become a paperless agent and DocuSign has helped with that. Review collected by and hosted on G2.com.

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Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how the transactions I am working on are organized. Through Docusign they are categorized in rooms where you can manage all of the necessary paperwork required for each deal. The site is easy to use which is an added bonus. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike most about docusign might be a techincal error, or maybe set in place for secturity purposes, but it seems that it is constantly logging me out. I change to a new tab, then attempt to go back into Docusign, and it makes me log back in. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Trying to solve streamlining transaction management for our real estate company. Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It simplifies the signing process and helps save our trees. It makes the signing process so quick and efficient for me and for my clients. Review collected by and hosted on G2.com.

What do you dislike?

On some documents I want clients to choose an option, either X or Y, and to initial accordingly. This is a mandatory field I want to have where they must initial in either box, but I haven’t found a solution where they can do this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Makes signing documents quick and easy and super efficient! My clients love it as well since they can sign from their smartphones and don’t have to worry about printing and then scanning. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The fact that we can avoid printing an insanely amount of paper and execute a real estate transaction electronically is a great advancement to this process! Review collected by and hosted on G2.com.

What do you dislike?

Nothing about this platform is negative, it works great! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great platform for today's fast paced transactions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Human error in missing signatures, having to print so many pages/ Review collected by and hosted on G2.com.

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Associate, Commercial Division
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

This is one of the best online resources for real estate professionals. It makes getting documents signed so easy. It only takes a few clicks and you can get a document sent and signed within minutes. The best part of this software is it shows you when parties have viewed the document needed to be signed. This gives great insight into where the process of receiving signatures is. It allows you to see who still needs to sign the document and who has already completed their portion. Review collected by and hosted on G2.com.

What do you dislike?

There aren't many things to dislike with this service. The only downside is the inability to correct certain portions of a contract without having to void the contract first. This makes it slightly difficult to streamline the process of getting signatures in a timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a service to send documents to clients to get signatures, this is your go-to resource. It has so many features and capabilities that make it easy to keep track of all of the important documents you need signed to complete any real estate transaction. It is very intuitive and easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is the easiest way to complete transactions in Real Estate. It makes it easy for senders and receivers to review and keep track of important documents in any transaction. It keeps all of my transactions in one, easily accessible place where I can refer back to them at any time. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ability to create templates for disclosures that are used in California is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike?

Docusign has become very slow moving with all of the updates and redesigning they've done over the past few years. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When I first started in real estate, things needed to be signed in ink. Which meant delivering the disclosures to the clients in person, or by 'snail mail'. Docusign has changed the real estate does business by certifying electronic signatures. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use and great for tracking signatures. Keeps everything in one place! Review collected by and hosted on G2.com.

What do you dislike?

Difficult for agents to connect with their zip forms templates at times. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fast digital signatures for time sensitive contracts. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ease of use, not having to mail documents back to the office. Review collected by and hosted on G2.com.

What do you dislike?

The one thing I don't like about this software is that the signatures are not authentic. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great to use to have a quick turn around on having documents signed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending rental contracts back and forth, the ease of getting them signed and returned in a timely time. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It has a clean, easy to use layout, and it simplifies the process of getting documents signed by owners and tenants immensely. The daily reminder emails are helpful in getting customers to actually sign the documents. The power forms have also been helpful in sending documents to large numbers of people. Review collected by and hosted on G2.com.

What do you dislike?

We've run into a few problems with template sharing. Also, when updating a template, it would be nice if the signature lines stayed in the same spot instead of needing to replace them all when uploading a new but similar document to the previous version. There have also been a few glitches with documents being marked as completed but coming back, the signatures not having gone through. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We mainly use it for signing management agreements and lease agreements. It is also helpful with other legal forms and several parts of our owner onboarding process. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of use especially for the layperson. Log in is easier than competitors. Review collected by and hosted on G2.com.

What do you dislike?

Support staff is not very good and they are inflexible about rates. Sale staff is bad. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is the best known so many of my clients use it. It’s a necessary evil. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Use for real estate forms and docs. Best known so most people and sellers have heard of it. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love that I am able to draw up a contract and have it to my clients almost instantly for review, signatures, and initials. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the mobile platform. I wish Docusign had scan and go technology. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You’ll love it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The need to be with my clients in the office. Once a contract is drawn up they can go home and sign remotely. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's easy to use and wealthy clients expect a nicely laid out software like docusign Review collected by and hosted on G2.com.

What do you dislike?

The cost of it for what you get is absurd. I use digitalink whenever possible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just use digital ink. It's safe and secure. Just takes a moment longer to load. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's so pricey and the up-charges are ridiculous. I've lost a lot of money just from needing to edit contracts and resend them. Review collected by and hosted on G2.com.

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Myrtle Beach REALTOR®
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It's by far the easiest way to get your clients signing contracts quickly & easy. It works on any digital device and is very user friendly. Review collected by and hosted on G2.com.

What do you dislike?

Nothing Really. This is an awesome piece of technology that I use Daily Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stop debating whether you should use it or not, and simply do it. It will make running your business that much easier! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes getting documents signed by my out of town buyers quick and easy. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Docusign makes it incredibly easy for realtors to send & receive contracts, making it fast & east to submit deals without the need to schedule in-person meetings for wet signatures. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing about Docusign that I don’t like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Docusign saves time and streamlines the entire offer process. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Docusign was an easy way to review all necessary paperwork through out out home buying journey. It also eliminated the need for printing pages and pages of paper to sign, scan and e-mail or fax back only to put the printed paper in the recycling. Lastly it gave me a fully executed esigned version of all documents for easy storage. Review collected by and hosted on G2.com.

What do you dislike?

User interface could be a little prettier, but it gets the job done. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cuts down in delays from circulating paperwork to all parties involved. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Docusign is easy to use and intuitive and in its most recent iterations, seemingly flawless. Review collected by and hosted on G2.com.

What do you dislike?

I don't know that there is anything I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a must have for Realtors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Once I started using docusign years ago, I no longer had to have clients sign docs in person. Works really well. Saves a ton of time. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

You have the convenience of signing documents from anywhere you have a computer and wifi Review collected by and hosted on G2.com.

What do you dislike?

there is not one thing I don't like about this Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Instead of having to accommodate everyone schedule to meet up and sign docs It happens with the click of a button Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are closing faster now that we can sign documents with this program Review collected by and hosted on G2.com.

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Office Manager
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

DocuSign has so many amazing features that it's hard to choose just a few to review. DocuSign signatures are generally accepted by most lenders, title companies, real estate entities and most legal services. The signatures are legally binding, and don't require the signer to come into the office and sign each time a new document is created or required. Each signer has their own account, so documents that require joint signatures can be sent to each signer, they sign, and it's just as if they were in the office signing. The format for document creation is easy, and previous documents can be stored, copied and reused with newly added information, so there is no need to create a new document each time, if the user is creating similar documents. There is a notification of who has signed, who needs to sign, and the option of sending a reminder to those who haven't signed, to let them know of their needed signature. The entire process is easy, and automatically sends the document to each individual who needs to sign each document. Review collected by and hosted on G2.com.

What do you dislike?

DocuSign does not replace "wet" signatures that are sometimes required by specific lenders or government agencies. Most lenders are on-board with DocuSign signatures, but the government is old fashioned and makes things more difficult by not accepting DocuSign signatures. Hopefully they will come on-board soon. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

DocuSign is a no-brainer for every real estate agent/broker/office. Contracts and documents can be emailed to home buyers at anytime, day or night, signed, and returned in minutes. There is no need for clients to come to the office or meet away from home to sign documents. It's an absolute time save. In the fast-moving marketplace of real estate, DocuSign gets contracts and documents to buyers and sellers fast, and beats out other agents' offers who don't use DocuSign. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our customers no longer have to come into the office every time a new document needs to be signed. Once a customer sets up their own account, every document can be emailed to them, a notification shows up in their email Inbox, and they can DocuSign the necessary documents, and when the signatures are complete, the document is returned to the sender. Documents can be sent out day and night, and signers can sign at home, at work, or in the bathtub. It doesn't matter where you are, as long as you have an email account and internet connection. Real estate transactions can be completed without ever stepping into an office, except for closing documents. Review collected by and hosted on G2.com.

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