Qminder is the leading in-person service platform that helps brick-and-mortar organizations manage appointments, walk-ins, and queues with structure, clarity, and data-driven insights.
Built for public sector agencies, healthcare providers, and retail teams, Qminder modernizes front-desk operations while improving the visitor experience. From self-check-in to post-visit feedback, Qminder delivers full visibility into every in-person interaction. With Service Intelligence tools, teams can track live service data - like wait times, volumes, and staff activity - while two-way communication and real-time alerts help reduce confusion and no-shows.
Why Qminder?
* Quick onboarding - launch in under a week
* Flexible setup - tailored workflows and APIs
* Better visibility - monitor and optimize in real time
* Reduced manual tasks - eliminate paper, spreadsheets, and guesswork
* Loved by teams - easy to use, easy to scale
Built for brick-and-mortar industries
Qminder powers service operations for:
* Government offices and public agencies
* Hospitals and healthcare networks
* Retail chains and customer service centers
* Banks and financial institutions
* Universities and student service departments
Key features to support every part of the in-person service experience
For your visitors - make every visit feel smooth, informed, and frustration-free:
* Visitor website with branded UX
* Appointment scheduling
* Virtual and physical check-in for visitors
* Two-way messaging and visitor notifications
* Feedback collection and satisfaction tracking
For your service teams - equip staff with the right tools to stay organized and in control:
* Walk-in and queue management
* Real-time dashboards and role-based clerk tools
* Custom fields and segmentation for tailored workflows
For your organization - gain visibility and control across all locations and services:
* Real-time insights and analytics across verticals
* Smart filters by location, staff, service line, and time range
* Seamless integrations with CRM and BI tools
* Exportable data and service KPI analytics
* Full audit logs and data export for compliance
Qminder is fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR, meeting the highest security standards for public and enterprise use.
No setup fees. Transparent pricing. And 1+ billion in-person service interactions (and counting).
Whether you’re a city hall, hospital, or retail chain - Qminder brings calm to the chaos of the front desk.
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Product Description
Qminder is a cloud-based queue management system that helps retail locations manage their sales floor to let customers shop instead of waiting in a line.
Overview by
ipek tez
