Qminder Features
Platform Basics (13)
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Visitor Check-In
Allows guests to check-in using the platform's built-in dashboard.
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Visitor Database
Allow users to track on-site visitors, previous visits, and provides visitor log insights.
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Reports & Analytics
Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.
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Automation
Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.
Workflow Management
Create, design and manage workflows for repetitive tasks
Document Management
Store, manage, and track all electronic documents in a centralized location
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Contact Management
Manage, organize, and store contact information
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Parking Management
Manage, optimize, and automate tasks related to parking operations
Badge Management
Create, manage, and print wearable badges
Email Management
Manage, store and organize emails within the system or via third-party apps
Access Management
Control and manage access to company resources
Platform Data (4)
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Automation
Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
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Analytics
Allows users to track on-site visitors previous visits and future visits and provides visitor log insights.
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Visitor Logs
Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility.
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Dashboard
Provides a dashboard with check-in and check-out capabilities and visitor logs.
Platform Interoperability (3)
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Notifications
Sends a notification to users of a visitors arrival and departure.
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Hardware
Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.
Emergency Notification
Automatically send mass notifications or alerts for any emergency or crisis
Platform Additional Functionality (1)
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Integration
Integrates with related tools that simplify platform management and usage.
Features (5)
Standalone Booking
Application is its own calendar, booking, and reminder system.
Integrated App
The software uses data from CRM, calendar, or another application to generate reminders.
SMS
Reminders are sent via text message to a mobile device.
Email
Reminders are sent via email.
Confirmation and Cancellation
Recipient is prompted to confirm, cancel, or reschedule the appointment
Customer Support (3)
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SMS Updates
Provides SMS text updates to customers in the queue.
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VIP Settings
Offers customized settings for VIP customers in the queue.
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Multilanguage Support
Supports multiple lanugages.
Reporting and Analytics (4)
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Customer Information
Provides clerks and representatives with customer data while they're being served.
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Predictive Analytics
Offer predictive analytics on customer concerns based on customer data.
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Clerk Performance Reports
Generates performance reports for individual clerks and representatives
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Location-based Peformance Reports
Generates performance reports for individual locations.
Hardware (3)
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Proprietary Hardware
Provides proprietary hardware like kiosks, tablets, and TVs.
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Hardware Agnostic
Users are required to use proprietary hardware to deploy the software.
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Digital Signage
Queue can be visualized for customers via digital signage.
Additional Functionality - Visitor Management (25)
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Hardware Integration
Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.
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Multi-lingual Support
Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Directory
Access names, contact information, and roles of employees in a centralized repository
Security Gate Access Control
Manage gate access to secure facilities/properties
Biometric Recognition
Facial or other physical recognition to confirm identity
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
ID Scanning
Scan and validate an ID barcode
Customizable Forms
Customize contracts and forms to collect specific information
SMS Messaging
Send messages via SMS
Pre-Registration
Manage the pre-registration process
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Facial Recognition
Identify and analyze unique facial features in images or videos
Multi-Language
Manage and support multiple languages
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Authentication
Verify the identity of users/devices to enable secure access
Visitor Tracking
Track visitors and purpose of visits
Multi-Location
Manage and support multiple locations
Mobile Access
Access software remotely via mobile devices
Watch List
View and track activity related to an individual, transaction, etc.
Photo Capture
Capture photos for any type of use case
Wireless Internet Access Control
Control and manage access to wireless networks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
User Profiles
Profiles of users providing basic information
Agentic AI - Visitor Management (1)
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (31)
Website Integration
Seamlessly integrates with 3rd party websites
Recurring Appointments
Schedule repeating appointments based on a duration of time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Mobile Alerts
Notifications via mobile devices
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Updates
Receive system updates as soon as any changes are made
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Appointment Scheduling
Schedule appointments via a calendar
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Multi-Location
Manage and support multiple locations
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
Availability Management
Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
Rescheduling
Manage the rescheduling of appointments
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Multi-Language
Manage and support multiple languages
Real-Time Reporting
Active reporting of data and metrics
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Two-Way Communication
Send, receive, and respond to messages
Automated Responses
Automatic reply functionality for incoming messages
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Payment Reminders
Reminders sent for balance/payment due
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Electronic Payments
Electronically collect payments for goods or services
SMS Messaging
Send messages via SMS
Data Import/Export
Import and export data to and from software applications


