Qminder Features
Platform Basics (4)
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Visitor Check-In
Allows guests to check-in using the platform's built-in dashboard.
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Visitor Database
Allow users to track on-site visitors, previous visits, and provides visitor log insights.
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Reports & Analytics
Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.
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Automation
Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.
Platform Data (4)
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Automation
Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
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Analytics
Allows users to track on-site visitors previous visits and future visits and provides visitor log insights.
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Visitor Logs
Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility.
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Dashboard
Provides a dashboard with check-in and check-out capabilities and visitor logs.
Platform Interoperability (2)
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Notifications
Sends a notification to users of a visitors arrival and departure.
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Hardware
Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.
Platform Additional Functionality (1)
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Integration
Integrates with related tools that simplify platform management and usage.
Features (5)
Standalone Booking
Application is its own calendar, booking, and reminder system.
Integrated App
The software uses data from CRM, calendar, or another application to generate reminders.
SMS
Reminders are sent via text message to a mobile device.
Email
Reminders are sent via email.
Confirmation and Cancellation
Recipient is prompted to confirm, cancel, or reschedule the appointment
Customer Support (3)
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SMS Updates
Provides SMS text updates to customers in the queue.
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VIP Settings
Offers customized settings for VIP customers in the queue.
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Multilanguage Support
Supports multiple lanugages.
Reporting and Analytics (4)
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Customer Information
Provides clerks and representatives with customer data while they're being served.
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Predictive Analytics
Offer predictive analytics on customer concerns based on customer data.
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Clerk Performance Reports
Generates performance reports for individual clerks and representatives
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Location-based Peformance Reports
Generates performance reports for individual locations.
Hardware (3)
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Proprietary Hardware
Provides proprietary hardware like kiosks, tablets, and TVs.
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Hardware Agnostic
Users are required to use proprietary hardware to deploy the software.
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Digital Signage
Queue can be visualized for customers via digital signage.
Additional Functionality - Visitor Management (2)
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Hardware Integration
Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.
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Multi-lingual Support
Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.






