PRgloo Reviews & Product Details

PRgloo is a fantastic piece of kit. It is easy to use, intuitive, ensures your content look great and just makes your life easier. Uploading and distributing news releases is so easy and l love the fact it automatically uploads the release to your website without you having to do this separately. A favourite feature is issuing media statements - the ability to have a searchable library of previously issued statements, with latest cleared versions, is so handy and saves you searching through email inboxes. The stakeholder newsletter feature has also been really a valuable addition to our content creation options. Great stuff. Review collected by and hosted on G2.com.

Nothing so far. One good tool to have would be if you could analyse data on the most common subjects asked by the media (but maybe this is already possible and we haven't learned how to yet!) Review collected by and hosted on G2.com.

The best part of the product is the release of communication and the UI has a great credibility in its users. Review collected by and hosted on G2.com.

The Files gets auto rooted on the buffering mode while upload Review collected by and hosted on G2.com.

Of all the feature PRGloo offers, we find their simple, easy-to-use newsroom and intuitive email newsletter capabilities the most useful on a day-to-day basis. If you're an agency, or you're internal and want to hold your agency accountable, the Conversations functionality can be very helpful. Review collected by and hosted on G2.com.

Honestly, there's not much about PRGloo that we don't like at this point! Review collected by and hosted on G2.com.

The platform is intuitive and very responsive. I've used other press office management systems before and found them to be clunky and slow. By comparison, PRgloo is a vital support in a busy press office - not just as a tool to manage information but also providing insight on stakeholders and reports on activity and what the team has achieved.

The support from the PRgloo team is exceptional and they are always looking to enhance the product and make it even more useful to customers. Review collected by and hosted on G2.com.

There's very little to dislike about PRgloo. And the great thing is that if you do dislike something, you can raise it with the team and they will feed a fix into their next round of developments. Review collected by and hosted on G2.com.

It's intuitive. It takes no time at all to get used to all the functions and also configure it to your needs. I use it primarily for sending out press releases and it can all be done in five minutes. Having a resource centre to direct journalists to images is very handy also. The support from PRgloo staff is exceptional - they're responsive and go the extra mile. Review collected by and hosted on G2.com.

I haven't found anything to dislike yet, but I'm sure they would try to fix the problem if there were any. Review collected by and hosted on G2.com.

We have been using PRGloo for about six months and have found it to be an excellent tool, which has allowed us to bring in house a function which was previously outsourced. As a result, this has helped us to have greater control and influence over how we present our key messages to the right audiences. Review collected by and hosted on G2.com.

So far we have not found any negatives of the service. Review collected by and hosted on G2.com.

It is an easily accessible system on any device making adding info on the go very easy. It is also very intuitive and easy to navigate. Review collected by and hosted on G2.com.

We all need good analytics to evidence the work we're doing and plan effective communications. Whilst there, this area could be better developed. Review collected by and hosted on G2.com.

Design, ease of use, faultless customer service and excellent value for money. Review collected by and hosted on G2.com.

There is nothing about the product that I dislike. Review collected by and hosted on G2.com.

very simple to navigate, was able to use straight away. Great support and initial demo from the PRGloo team. Great that our press release are uploaded straight to our newsroom once distributed and helpful to be able to log all conversations and statements when necessary. Review collected by and hosted on G2.com.

Not all journalists are available on the PRGloo through the search function that we are able to find on our old PR tool Review collected by and hosted on G2.com.

It is great that key contacts are already in the tool - it can be used straight away without having to input any stakeholder data. The information that is already there is also editable. It is a very clean looking and stylish tool which is enjoyable to use. The key benefit of using PR Gloo is that it has some very helpful evaluation tools which can be pulled off the system quickly. The new feature where you can email conversations to the tool is fantastic as it saves a lot of time typing from scratch. The customer service is superb. Review collected by and hosted on G2.com.

It would be good to turn off features we don't use but that doesn't take away the utility and usability of the tool. There are a few small bugs but you expect that with any service. Review collected by and hosted on G2.com.

Highly intuitive tool backed up by great customer service. Built by people who understand what a busy news desk needs. Review collected by and hosted on G2.com.

A little more functionality in the content design hub would be useful. Review collected by and hosted on G2.com.

Very simple web-based interface, making it easy to use for media relations as well as stakeholder engagement. We also use the system in our Customer Service team for the logging of inquiries received by our Managing Director and from MPs and other senior stakeholders. Review collected by and hosted on G2.com.

The reporting functionality could be improved to produce easier-to-use personalised report templates that can be saved and reused. The data export facility is currently too crude. It would also be helpful to add more fields to the Contacts section to allow correct forms of address to be added, allowing higher-quality personalised newsletters to be sent out. It would also be helpful to add more details in the Timeline under a particular contact (e.g. the Title of a Case) to make it easier to search. Finally, it would be good to add names to Cases and Activities without adding creating a brand new Contact (for ad hoc records of people). Review collected by and hosted on G2.com.

The platform is intuitive and easy to use. The 'influencers' can be searched using a number of filters, including geography, which is helpful for our purposes. We have been able to grow our own distribution lists very easily.

It is a good tool for distributing large attachments along with news releases. The ability to attach large documents, images or video/audio files without clogging up inboxes is very helpful.

The PRGloo team are also very helpful, and respond to any questions, suggestions or requests very quickly. Review collected by and hosted on G2.com.

Some influencers' email addresses are missing or contact details could be improved. Review collected by and hosted on G2.com.

PRgloo is user friendly and intuitive. The system is easy to navigate, with everything logically designed and organised.

We use PRgloo for all of our proactive and reactive media work, and our team has quickly taken to it. The fact it's so straightforward to use also means that new members of staff require very little training before they're fully up to speed.

The search function is particularly useful.

The help and advice we've received from the PRgloo support team has been excellent from the moment we signed up. They're responsive, helpful and invariably resolve any issues in quick time. Review collected by and hosted on G2.com.

It would be helpful if the reporting function was a bit more flexible - at present it doesn't allow us to break things down by client - but I know this is being worked so hopefully improvements are in the pipeline.

Ditto the calendar, which doesn't have an alerts function, but I'm aware this is also being considered... Review collected by and hosted on G2.com.

They have created a hugely useful and simple system that is designed to save busy press office's time and energy. You can always get hold of anyone really easily and are very accommodating and keen to hear feedback. Review collected by and hosted on G2.com.

Nothing - they are great! Review collected by and hosted on G2.com.

Web-based, easy to use & really popular. Review collected by and hosted on G2.com.

There isn't really anything I can think of. Review collected by and hosted on G2.com.

Compared to the clunky software packages that we have used for logging enquiries, this one is by far the best. Easy to navigate and intuitive. We've actually enjoyed using it. It is clear that those who have produced it have worked with PR folks so that they have a system that actually works and is easy to find your way around.

We've just recently had access to a new media database system via PR Gloo so we've not had time to really check that out. We have a done a little bit of playing about on it and there's a couple of glitches still to iron out - they are aware of this.

We've found the service support good and fast to help you out. Review collected by and hosted on G2.com.

I guess if I was being picky I would say that for our intended use there's maybe too many features for what we need.....not that these get in the way - it is a quick system to use. There's a lot of choice to do this and that but we tend to just do the minimum to be as fast as possible.

We do find the inputting of "themes" and "topics" to search under a bit confusing at times, and for us, not really needed. This is the only part of the software that sometimes stumps us but a wee error box comes up to tell us where we are going wrong.

These are really minor issues and with more use (only being using it for a few months) we will get a better handle on using them. Review collected by and hosted on G2.com.

PRGloo is a very user friendly system with a clean and simple interface that is intuitive and easy to use. It’s also a very nice looking site and has everything that we need for our media team.

Everything is logical, understandable and it’s easy to customise it to work with how our own team work and report on the things that we would like reported on.

The system is excellent and we are delighted with how it works for us, however, it really is the PRGloo support team that makes it for us.

They are so helpful, friendly and happy to take feedback on how the system could work better for us. They really want their product to be the best possible product it can be and they will happily take our feedback and suggestions and have implemented many things – big and small – to improve the system. Nothing is too much trouble for them and the customer service that they provide is second to none. Review collected by and hosted on G2.com.

My only issue is that the reporting function doesn’t pull things out to the level that I would prefer based on how we are using the system. However, the PRGloo team take on board any and all comments so I’m happy that within a few months the system will do exactly what I want it to and it’s still far and away the best system I’ve ever used as part of a media team. Review collected by and hosted on G2.com.

It is very intuitive and easy-to-use. Offering an online platform, which can be updated and shared across the team, gives us a real-time system and means we can work as a team across multiple locations.

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There are some functionality shortfalls, but whenever we've raised them, the team has been very responsive at noting them and I get the impression such feedback forms a key part of the platform revisions. Review collected by and hosted on G2.com.

The best thing about PRGloo is that it has a clean simple interface which is really easy to navigate. It has everything I need to product professional press releases, and good reporting functions.

The team at PRGloo are also exceptional, and always keen for feedback - they have, on numerous occassions taken on feedback and made big changes to the system to accomdate a better user experiance. Review collected by and hosted on G2.com.

A better integration of media coverage would be useful, but this is underway. Some sort of proof-reading widget would be good so you can be sure any releases etc. are free from spelling errors. The reporting function has improved well since we first began using it. Review collected by and hosted on G2.com.

PR Gloo is easy to navigate, stores things in easy-to-find places and allows you log activity effectively and efficiently. It makes distributing press release straightforward and speedy. Review collected by and hosted on G2.com.

At firs it seems annoying to have to create a basic profile when you want to log contact with a journalist not already on the system. But you realise the benefit later on as the next time you interact with that person they're easy to find and all their details are available. Review collected by and hosted on G2.com.

Easy to use, great support offered if required, user-friendly and intuitive. Review collected by and hosted on G2.com.

Nothing! Have had no problems with PRgloo at all. Review collected by and hosted on G2.com.

This is an easy to use platform backed up by an excellent media database. PRgloo also provide a quick, responsive service for users although the ease of use of the system has meant that has rarely been needed. Review collected by and hosted on G2.com.

We transferred to PRgloo some six months ago and there have been no real issues. There is nothing to dislike. Review collected by and hosted on G2.com.

How quickly and simply any input can be made Review collected by and hosted on G2.com.

Too much white space, would be better if each page was a bit busier by closing the gaps a bit and reducing some fields in size.

In each influencer's profile, one can't initiate a new 'conversation' with them - would be useful to be able to do that Review collected by and hosted on G2.com.

Super user-friendly. Grouping related calls by topics means everything is easy to find and I'm not doubling-up on work Review collected by and hosted on G2.com.

'Emails' being wrapped up in the 'your hard work' numbers - an ability to strip out and customise the data displayed on the dashboard would be great Review collected by and hosted on G2.com.