MediaHQ Reviews & Product Details

MediaHQ has become an essential tool in my role as Deputy Director of Communications at daa, the operator of Dublin and Cork airports because it takes the complexity out of media engagement. Its constantly updated database gives instant access to accurate journalist contacts, complete with bios and social media insights, so I can target the right people with confidence. The distribution process is very straightforward, saving time and reducing stress. Built-in analytics turn guesswork into clarity by showing who opened, clicked, or bounced, helping me refine our approach. Knowing the platform is fully GDPR compliant provides peace of mind, while the responsive customer service team ensures you always feel supported. Combined with flexible list options and the ability to pivot quickly during changing circumstances, MediaHQ delivers reliability, speed, and insight that make communications more effective and efficient. Review collected by and hosted on G2.com.

MediaHQ is a great tool overall but there are a few things I'd love to see tweaked. For scheduled deliveries of releases they can sometimes go 5 minutes after the allocated time which is annoying. Also the search facility could offer more filters and specialisms. It’s brilliant for Ireland and the UK, but when I’m working on campaigns with an international angle, the coverage outside these regions is limited. Uploading my own lists is awkward, having to add them individually. The press release editor could be smoother too. Copying from Word doesn’t always keep the formatting clean. Mobile access isn’t ideal and is very cumbersome, which makes it harder in a crisis when I’m on the move. Finally, there’s no built-in media monitoring beyond distribution and analytics, which means I need to use other tools for full campaign insight. Review collected by and hosted on G2.com.

Everything is there for you in one place, It's easy to use and the database of contacts is always up to date. The customer service is also very quick and helpful. Review collected by and hosted on G2.com.

It can time you out quite quickly some times but it's not a huge issue! Review collected by and hosted on G2.com.

MediaHQ has been a game-changer for our communications workflow. Creating press releases is incredibly straightforward, even for new users. The platform’s intuitive design made it easy to get started from day one.

One standout feature is the AI-powered headline generator, which helps craft compelling and relevant titles for press releases—saving time and boosting creativity.

The support team is responsive and helpful, offering guidance whenever needed, which adds to the overall ease of use.

Managing media lists is seamless. You can quickly create custom lists and even browse MediaHQ’s extensive database to add relevant contacts directly—making outreach more efficient and targeted.

Overall, MediaHQ combines simplicity, smart tools, and strong support to deliver a powerful platform for PR professionals. Review collected by and hosted on G2.com.

One area for improvement is the 300-journalist send limit, which can be restrictive for larger campaigns. However, the overall functionality and smart features—like the copy tool—help offset this and keep the workflow smooth. Review collected by and hosted on G2.com.

I like everything about the platform particularly the list hub feature and how easy it makes managing your media contacts and the different lists you can have access to. The way the platform manages GDPR compliance is so handy and means we don't have to worry about it as an organisation. We use the platform regularly and it would require a whole other persons job if we had to manage internal lists ourselves. It streamlines the way we issue press releases and makes mine and my teams jobs easier. Review collected by and hosted on G2.com.

There aren't any downsides to the platform that I can think of. Review collected by and hosted on G2.com.

I love how reliable it feels. The journalist database is always up to date, which takes the guesswork out of who to contact. Building lists is quick and simple, and once those are ready, sending multiple press releases is smooth and efficient. I also really value the velocity grading — being able to see open rates at a glance gives a clear sense of how well each release is landing. Whenever I have had questions, their customer service has been prompt and helpful. Review collected by and hosted on G2.com.

Very little, to be honest. The one thing I’d love is a conversion score — something that shows which outlets have actually picked up and published the release. That extra layer would make an already great platform even stronger. Review collected by and hosted on G2.com.

The media lists remove the stress of having to find journalists and media contacts yourself. It's a real advantage that they are updated regularly. Review collected by and hosted on G2.com.

I wish the News Feed section offered a more interactive and user-friendly experience. It would also be helpful if it featured releases that have performed well, along with case studies or insights related to those successes. Review collected by and hosted on G2.com.

Control over own media releases. Significant contact base. Very easy to use. Support team are amazing and very patient. Pre-emptive sessions to keep me up to date with my account and updates to my account. Review collected by and hosted on G2.com.

Personally speaking - AI inclusion. Also I don't use it enough and need to get refreshers a bit. If I did the cost would be more worth it as well. Review collected by and hosted on G2.com.

Media HQ is great to create lists on what kind of target media i want for my Press Releases. Its great that i can find all my drafted/saved/published PR and see what kind of journalists i want to target with it. Review collected by and hosted on G2.com.

Maybe that should be a feature on suggested new media journalists for my PR without manually being me to search for them and add in to my own created lists. Thinking if a new journalists/newspaper is new on the platform Review collected by and hosted on G2.com.

I like that the contacts are updated. I like the headline prompts and that I can send a press release out to hundreds of media contacts in minutes. Review collected by and hosted on G2.com.

I dislike that sometimes the recipients are duplicated in different lists and get my press releases sometimes multiple times Review collected by and hosted on G2.com.

MediaHQ is one of the most seamless and reliable tools I’ve used to date. Its accuracy and effectiveness stand out, but what truly sets it apart is its exceptional user-friendliness. It’s an indispensable asset for every PR team. Review collected by and hosted on G2.com.

The search filters could be more refined to better accommodate niche or highly specific media queries. Review collected by and hosted on G2.com.