MediaHQ Reviews & Product Details

Where do I even start! MediaHQ is so easy to use; their press release creator works perfectly and makes the whole process so smooth. The database is frequently updated, which saves so much time and takes away the worry of emails bouncing back. Contacts are tagged, which allows you to reach journalists most likely interested in the topic you're communicating. I just love this platform so much; it saved us a tremendous amount of money by moving PR in-house. I'd recommend it to any communications & PR professionals! Also, just to add - their team is extremely helpful and wants you to succeed, which only adds to the excellence of this product. Review collected by and hosted on G2.com.

There's nothing that popped up so far - the whole process is very smooth, and works perfectly. Review collected by and hosted on G2.com.

The support team are amazing and very quick to come back when I have questions or queries. I enjoy using the list manager too and I like that duplicates are always filtered out when sending releases. Review collected by and hosted on G2.com.

I find the searchability on the dashboard quite glitchy sometimes- sometimes it's quite easy to find media contacts and other times, less so. Very inconsistent. I also dislike how glitchy the formatting on press releases can be when drafting - fonts, spacing, etc. Review collected by and hosted on G2.com.

All your PR requirements are in the one place, saving you time. The system is simply to use and you can easily see if your message is reaching its audience. Review collected by and hosted on G2.com.

I honestly can think of any downsides. They are always finding new ways to improve the system which is good as it does not allow it to become static. Review collected by and hosted on G2.com.

MediaHQ has become an essential tool in my role as Deputy Director of Communications at daa, the operator of Dublin and Cork airports because it takes the complexity out of media engagement. Its constantly updated database gives instant access to accurate journalist contacts, complete with bios and social media insights, so I can target the right people with confidence. The distribution process is very straightforward, saving time and reducing stress. Built-in analytics turn guesswork into clarity by showing who opened, clicked, or bounced, helping me refine our approach. Knowing the platform is fully GDPR compliant provides peace of mind, while the responsive customer service team ensures you always feel supported. Combined with flexible list options and the ability to pivot quickly during changing circumstances, MediaHQ delivers reliability, speed, and insight that make communications more effective and efficient. Review collected by and hosted on G2.com.

MediaHQ is a great tool overall but there are a few things I'd love to see tweaked. For scheduled deliveries of releases they can sometimes go 5 minutes after the allocated time which is annoying. Also the search facility could offer more filters and specialisms. It’s brilliant for Ireland and the UK, but when I’m working on campaigns with an international angle, the coverage outside these regions is limited. Uploading my own lists is awkward, having to add them individually. The press release editor could be smoother too. Copying from Word doesn’t always keep the formatting clean. Mobile access isn’t ideal and is very cumbersome, which makes it harder in a crisis when I’m on the move. Finally, there’s no built-in media monitoring beyond distribution and analytics, which means I need to use other tools for full campaign insight. Review collected by and hosted on G2.com.

I like Media HQ because it is easy to use and gives me immediate access to information I frequently need for my daily/weekly media relations activities. The journalists data base is accurate, up to date and offers fast, in-depth list building, while press release distribution is straight forward and hassle free. On top of that, their customer support is excellent - from onboarding to ongoing queries - with quick and easy communication. A special shoutout to Pauline, who always goes above and beyond to look after us. Review collected by and hosted on G2.com.

Occasionally adding more advanced filtering that could make targeting even quicker. That said, it's a minor trade-off given how strong the platform is overall. Review collected by and hosted on G2.com.

Everything is there for you in one place, It's easy to use and the database of contacts is always up to date. The customer service is also very quick and helpful. Review collected by and hosted on G2.com.

It can time you out quite quickly some times but it's not a huge issue! Review collected by and hosted on G2.com.

MediaHQ has been a game-changer for our communications workflow. Creating press releases is incredibly straightforward, even for new users. The platform’s intuitive design made it easy to get started from day one.

One standout feature is the AI-powered headline generator, which helps craft compelling and relevant titles for press releases—saving time and boosting creativity.

The support team is responsive and helpful, offering guidance whenever needed, which adds to the overall ease of use.

Managing media lists is seamless. You can quickly create custom lists and even browse MediaHQ’s extensive database to add relevant contacts directly—making outreach more efficient and targeted.

Overall, MediaHQ combines simplicity, smart tools, and strong support to deliver a powerful platform for PR professionals. Review collected by and hosted on G2.com.

One area for improvement is the 300-journalist send limit, which can be restrictive for larger campaigns. However, the overall functionality and smart features—like the copy tool—help offset this and keep the workflow smooth. Review collected by and hosted on G2.com.

The large journalist database is impressive and the system ensures that the releases get through efficiently. Review collected by and hosted on G2.com.

The main downside is the high cost, especially for organisations that only use the system on a limited basis and for part of the year. Review collected by and hosted on G2.com.

The media database is constantly kept up to date, and the depth of contacts is impressive. I also like the feed on the dashboard keeping users up to date on ongoing events. The platform is very intuitive and easy to use. Review collected by and hosted on G2.com.

I'd like to be able to add individual contacts to the recipients of a release, not just my lists. Review collected by and hosted on G2.com.

I like everything about the platform particularly the list hub feature and how easy it makes managing your media contacts and the different lists you can have access to. The way the platform manages GDPR compliance is so handy and means we don't have to worry about it as an organisation. We use the platform regularly and it would require a whole other persons job if we had to manage internal lists ourselves. It streamlines the way we issue press releases and makes mine and my teams jobs easier. Review collected by and hosted on G2.com.

There aren't any downsides to the platform that I can think of. Review collected by and hosted on G2.com.