# PR Newswire Reviews **Vendor:** Cision **Category:** [Press Release Distribution Software](https://www.g2.com/categories/press-release-distribution) **Average Rating:** 3.9/5.0 **Total Reviews:** 765 ## About PR Newswire PR Newswire is a comprehensive multichannel content distribution and amplification solution designed to assist brands in effectively connecting with journalists, influencers, and media outlets across various platforms, industries, and geographical locations. With over 70 years of experience in the industry, PR Newswire has established itself as a leader in facilitating targeted communication, enabling brands to craft impactful campaigns that resonate with their desired audiences. The primary target audience for PR Newswire includes businesses of all sizes, public relations professionals, marketing teams, and organizations looking to enhance their visibility and engagement in the media landscape. By leveraging a robust network of cultivated media relationships and exclusive partnerships, PR Newswire allows users to identify the right influencers and outlets that align with their brand messaging. This targeted Multichannel Amplification™ approach ensures that communication efforts are not only widespread but also meaningful, maximizing the potential for audience engagement. Key features of the PR Newswire Amplify™ platform include: -Campaign Planning: Research trending topics and develop data-informed campaign strategies using the Plan module. -AI-Powered Content Creation: Instantly generate press releases, headlines, quotes, and additional campaign assets such as snapshot videos, blog posts, and media pitches with Create+ tools—all aligned with your brand voice. -Press Release Score: Receive a real-time quality score and AI insights that evaluate your release’s structure, readability, keyword strength, and discoverability to help improve performance before distribution. -Global Distribution: Reach the right audiences through the industry’s largest and most trusted distribution network, spanning 170+ countries. -Performance Reporting: Measure impact and optimize results with detailed analytics and redesigned Visibility Reports that show engagement, pickup, and reach across channels. In addition to its technological advantages, PR Newswire is recognized for its credibility and digital authority within the media landscape. The service offers a white-glove approach, providing personalized support to clients throughout the distribution process. This level of service not only helps brands maximize their media coverage but also fosters trust and reliability in the eyes of their target audiences. By partnering with PR Newswire, organizations ensure their messages reach the right people, at the right time, and in the right format—ultimately amplifying visibility, engagement, and business impact. ## PR Newswire Pros & Cons **What users like:** - Users find PR Newswire **super easy to use** , effectively streamlining product releases to a vast network. (2 reviews) - Users value the **quick response from client service** at PR Newswire, enhancing their support experience greatly. (1 reviews) - Users value the **quick response times** of PR Newswire's customer support, ensuring timely assistance when needed. (1 reviews) - Users value the **variety of distribution options** provided by PR Newswire, enhancing their outreach capabilities significantly. (1 reviews) - Users value the **distribution efficiency** of PR Newswire, effectively reaching a vast network for their product releases. (1 reviews) - Users value the **AI-Powered Content Creation** feature for its efficiency in generating campaign assets and extensive distribution options. (1 reviews) - Network Size (1 reviews) - Response Time (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users feel that PR Newswire is **too expensive** for small businesses and freelancers, limiting accessibility. (1 reviews) - Users find it challenging to demonstrate **limited functionality** of PR Newswire, affecting their ability to prove ROI effectively. (1 reviews) - Users find the **pricing prohibitive** , making it difficult for some clients to afford PR Newswire services. (1 reviews) - Users find the **high prices** of PR Newswire a barrier for SMEs and freelancers, limiting accessibility. (1 reviews) ## PR Newswire Reviews ### 1. Simplified Press Release Distribution with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Madison V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I like that PR Newswire makes it easy to distribute press releases to journalists and helps boost SEO for our client's news. The UX updates in the past year have made the workflow very simplified, saving me time going through the system for setup. It clearly shows how much of the different components of our contract we've used, which is helpful. I also appreciate that all the agents on the phone are very friendly and helpful, and customer service is oriented towards resolving issues quickly. I think it does a nice job getting the news out, and overall, I find the team very helpful. The reporting provided on releases is also helpful to deliver to our clients. It comes client-ready and easy to understand, which helps demonstrate the value of the service to clients. **What do you dislike about PR Newswire?** The AI chat bot gave me a frustratingly incorrect answer - it could use more work, but I could see it being a helpful tool. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire simplifies distributing press releases, boosts client SEO, and its UX updates save setup time by clarifying contract components. ### 2. Streamlined Press Releases with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge R. | Manager, Sales and Marketing Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I really like that PR Newswire is one of the largest players in the space. There's a good supportive team, which is important to me, and the interface is very easy to use, making it simple to handle. I also appreciate that the application and its features like automated reporting are effortless and pretty much automated. It's helpful to have these processes be straightforward as it allows me to focus more time elsewhere. **What do you dislike about PR Newswire?** I tried using the micro lists and besides being a bit expensive, between $300 to $1,200 each one, I didn't find that the amplification really helped that much, so it's hard to justify the spend. It'd be great if I could be shown how these lists actually help PR get more attention and go wider. Because I have not seen it but I have also not tried it more than once or twice. So it'd be good to have data that justifies the micro lists. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire helps me get important announcements out and create awareness for campaigns and acquisitions. It's easy to use, automates reporting, and keeps everything in one central place, saving time. ### 3. Smooth Onboarding, Easy Press Release Uploads, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah F. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about PR Newswire?** PR Newswire has been so helpful in our onboarding. They gave us all of the information we needed to understand their distribution, and best practices for our industry. Creating and uploading the first press release was super easy and they had a personal response team ready to help with our questions. **What do you dislike about PR Newswire?** So far there is nothing I dislike. I would love even further segmentation for our market but thats a very niche market. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire is helping us solve for mass communications. We do not have to spend time finding outlets and pitching our releases now, we can just focus on the content and know that PR Newswire does a great job. ### 4. Effortless Press Release Distribution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I find PR Newswire very easy to use, and the process is clear and concise. I appreciate the ease of setting up a press release for any market, and I find it modestly priced. I also like the AI component, which reviews my press releases, makes recommendations, and allows me to update them easily as needed. The customer service is great and has been very supportive when required. I value the rigorous content reviewing team that ensures everything goes out without any flaws. The initial setup was very easy, and the customer service representative was very helpful. **What do you dislike about PR Newswire?** I don't have anything that is disliked on the platform. **What problems is PR Newswire solving and how is that benefiting you?** I find PR Newswire easy to set up for any market, with modest pricing. The AI helps by reviewing and suggesting updates to my press releases, making it easy to revise as needed. ### 5. Easy Press Release Distribution with User-Friendly Interface and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessyca B. | Marketin assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about PR Newswire?** The ease to send press releases. The software interface is very user friendly, the editorial team and the level of customer service by far are very satisfactory. The pricing is also reasonable. **What do you dislike about PR Newswire?** It will be nice if PRN also can automatically calculate the GMT for the country selected for distribution when we schedule for international newslines instead of just having EST or PST time based on USA. **What problems is PR Newswire solving and how is that benefiting you?** Benefits I can think of is I get to schedule and submit a press release anytime, if any issue arises, I get support 24/7. ### 6. Reliable for Branding and Social Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Andy S. | Director, Digital PR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I like PR Newswire for its ease of function and application, which makes it straightforward to use. I enjoy using the new social aspects, as they help in successfully getting clients into the social environment and increasing brand awareness. This ease of use has been consistent even with the evolution to the new setup. Overall, PR Newswire helps with brand awareness and effectively gets our information out to the world. **What do you dislike about PR Newswire?** There is noting that i really dislike about PR Newswire **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire efficiently solves the press release problem by getting our content out to the world. It supports link building, brand mentions, and awareness, successfully getting clients into the social environment in specific niches. ### 7. Streamlined News Distribution, Needs UI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Cristin Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I like the new platform because it's easier in many ways. It allows me to just upload a document instead of having to copy and paste a bunch of things, which saves me a lot of time over the previous platform or previous interface. **What do you dislike about PR Newswire?** There are still parts that are very clunky like choosing which distribution channels to send it out on. The list dropdown can go on forever, and sometimes it's slow and laggy. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire solves the problem of distributing our clients' news to interested journalists and others. The new platform is easier to use, allowing me to upload a doc instead of copying and pasting, saving me a lot of time. ### 8. Instant Reports and Guaranteed Placements That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia P. | Founder | Capital Access, Investor Connections & Media Visibility, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I like the almost instantaneous reports and the guaranteed placements. **What do you dislike about PR Newswire?** The price is steep for many of the clients we recommend this service to, and it continues to rise every year. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire is our partner for global distribution across all clients. For us as a niche company, this partnership helps us reach a global audience and deliver globally with the support of a large, reliable partner. ### 9. Once Understood, PR Newswire is an Effective Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Bill G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** I like that once I run through the steps, PR Newswire is very easy to use with all the tools. I appreciate the spell checker and the AI tool, which help ensure I'm hitting the press release on the head. The initial setup is also fairly easy. **What do you dislike about PR Newswire?** There are many steps and it seems sometimes a bit complicated. **What problems is PR Newswire solving and how is that benefiting you?** I use PR Newswire to get news out about my company. Despite many steps, the spell checker and AI tools help ensure my press release is effective, making the process easy once learned. ### 10. Easy to Use and Affordable **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah S. | Creative Services Manager, Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** Easy to use, more affordable than other options. **What do you dislike about PR Newswire?** Challenging to determine best packages to use for distribution. **What problems is PR Newswire solving and how is that benefiting you?** Allows our agency to quickly distribute PR to industries for our various clients and track pickups real-time, reducing outreach time. ### 11. Instant Worldwide Exposure Across Hundreds of Publications **Rating:** 5.0/5.0 stars **Reviewed by:** Alisa P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** The system gives my clients worldwide exposure in hundreds of publications instantly! **What do you dislike about PR Newswire?** Several of the media links are broken and unusable for my clients. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire is helping me justify my monthly invoicing. ### 12. Detailed, Well-Organized Release Setup Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** The organization of the platform and the process of setting up a release is very detailed. **What do you dislike about PR Newswire?** It is a bit pricey to set up for a press release. **What problems is PR Newswire solving and how is that benefiting you?** Putting news out to media outlets for new product announcements and campaigns ### 13. Easy to Use with Unmatched Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about PR Newswire?** Easy to use and customer service is unmatched **What do you dislike about PR Newswire?** Cost associated and timing options for releases **What problems is PR Newswire solving and how is that benefiting you?** Common needs from clients for distributions to wire ### 14. Unsure of results **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about PR Newswire?** The system is easy to use. The staff are responsive to support requests. **What do you dislike about PR Newswire?** It was difficult to confirm if newsrooms or media sources were receiving the releases. Placements on news sites were not always found on searches of those sites. Could not verify if findable by the public or news agencies. **What problems is PR Newswire solving and how is that benefiting you?** Having a wide database of media across the country is not accessible outside of such a service. ### 15. Great for getting the word out, depends on who you're trying to talk to. **Rating:** 4.0/5.0 stars **Reviewed by:** Scott D. | Senior Graphic Designer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about PR Newswire?** PR Newswire is a super easy way to blast your product release or info out to a huge network. Great as part of a robust PR / Marketing strategy. **What do you dislike about PR Newswire?** Proof of ROI, its probably everyone's problem with PR. Its hard to convince decision makers to invest in real PR and if you use this as a replacement, it probably won't do enough to convince them otherwise. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire helps get the word out on our product releases to a large network quickly. ### 16. Wide, Credible Distribution Network That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about PR Newswire?** I love having acess to a wide and credible distribution network **What do you dislike about PR Newswire?** Many announcements are promotional in nature rather than journalistic, so you need to filter carefully. **What problems is PR Newswire solving and how is that benefiting you?** It allosw me to can catch breaking announcements (product launches, regulatory filings, etc.) as they happen. ### 17. Highly recommended for in house PR management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2021 **What do you like best about PR Newswire?** Although I haven't used myself, I know the new AI-Powered Content Creation is a significant new feature that can help generate a whole campaign assets from it, which it can be a great time-saver. **What do you dislike about PR Newswire?** The prices are still too high for SMEs or freelancers. **What problems is PR Newswire solving and how is that benefiting you?** In PR, journalists' contacts details are crucial, and by managing them directly from the Comms department instead of with the help of a PR agency, you'll be adding so much value to your work. ### 18. Reliable distribution , good reach. - It's like no brainer for your PR needs **Rating:** 4.0/5.0 stars **Reviewed by:** Kruti K. | Founder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about PR Newswire?** The platform offers great media reach and credibility. It's easy to schedule press releases, and the analytics dashboard helps track performance effectively. **What do you dislike about PR Newswire?** While the interface is functional, it could use a UI refresh to make navigation and content uploads feel more modern and intuitive. They can improve on dissemination in markets like UAE and UK. **What problems is PR Newswire solving and how is that benefiting you?** its a great tool for press release dissemination and getting an understanding on perceived brand value of the brand. ### 19. We were migrated from CISION/PRweb **Rating:** 1.0/5.0 stars **Reviewed by:** Tony P. | CMO/President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about PR Newswire?** Support was quick to respond whenever we needed assistance. **What do you dislike about PR Newswire?** PR Newswire online experience was dreadful. First off, the login asks for username but you are supposed to use your email. I had a username with CISION, which was another awful login experience altogether. I had to call support just to login and though support was very helpful and quick to get to me, they asked, "are you a CISION migration." When i said yes, they said, "oh we're taking a lot of calls from those migrations, I'm sorry you're having trouble." Logging in was only the tip of the iceberg. The whole posting-through-their-portal experience was dreadful. 1. You get an error trying to get to billing system and have to contact your rep. I did so and he never replied. 2. Because of problem in #1 you don't know what your license covers. This is important because you undoubtedly will check the distributions that aren't covered in your license and there is an added cost. You must be careful here and it is very scummy of PR Newswire not to allow you to view what is covered by your license. I still don't know. 3. After speaking with support, they said they understand the issue in #2 above and apologized and said they would set my account up so that only options that are covered by my license are available to click on. That never happened and on my next distribution, they tried to charge me extra for selecting an extra distribution that was not in my plan. Again, there is no way to view what is in your plan bc it is not in the UI and you cannot access billing portal to see what is in your plan. 4. The UI is terribly designed, not intuitive at all. Other than the problem in 2 above, you aren't able to get a PDF preview so you don't know what they are posting unless you call them and ask for a PDF. I was told there is a view PDF option in the UI but there is not. 5. In my case, I was told to call in to get my distribution live. This completely defeats the purpose of having an online portal for distributions. The first PR they apologized for this and I asked if they could set it up so that i didn't have to call them every time i had a distribution. They assured me I would not have to call them next time. 6. Next distribution I had to call them to get it approved after saying I did not have to do that. I've been in the software business for 20+ years and have the utmost empathy for people working in tech. I also know when an app has poor requirements that aren't user needs, and is rushed and not properly tested. This is one of the worst software experiences I've ever had. Took us about 3 hours to do a distribution and through the submit-for-approval process. We also use EIN Newswire (we are an agency) and I can do this process there in about 15 minutes. I suspect, a legacy PR Newswire customer experience might be better than mine for we were migrated from CISION, which had its own set of submission issues. All-in-all I cannot recommend PR Newswire. I declined on my client's behalf to renew a license because of this terrible user experience where it takes hours to submit a PR. Objectively and fairly I could not bill this client for the hours spent trying to get through the bad EUX and ended up eating a lot of billing hours due to their poor app design. We are glad to have this company's bad tech behind us after the license period lapsed. **What problems is PR Newswire solving and how is that benefiting you?** The were able to post PR for us online with good distribution. ### 20. Most Comprehensive Wire Service **Rating:** 5.0/5.0 stars **Reviewed by:** Erika M. | CEO-President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about PR Newswire?** The many distribution options - local, regional and national and lots of features to choose from. **What do you dislike about PR Newswire?** The cost is prohibitive to some clients. **What problems is PR Newswire solving and how is that benefiting you?** Local and regional press release distribution which is important for many of our smaller, regional clients. ### 21. Great wire service on a budget **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2016 **What do you like best about PR Newswire?** The service is simple and easy to use, reliable, and also tends to be less expensive than other wire services I've used. Customer service team is great as well. **What do you dislike about PR Newswire?** Honestly, there isn't much not to like. Sometimes the website stalls or goes offline during periods of high traffic but that usually gets resolved within a minute or two. **Recommendations to others considering PR Newswire:** Definitely try it. You can sign up for free and then check out all the prices before actually sending out a release. **What problems is PR Newswire solving and how is that benefiting you?** As part of my job, we need to ensure press releases reach a wide audience, and this service helps clients do that on a budget. ### 22. Cision is very reliable **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about PR Newswire?** The newswire support team is always on top of it **What do you dislike about PR Newswire?** The database is a bit outdated when it comes to media information **What problems is PR Newswire solving and how is that benefiting you?** Cision solves for basic press release needs. Release are still relevant to some media and Cision can reach them. ### 23. Effective but better value elsewhere **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about PR Newswire?** Easy to use platform, no delays even with detailed press releases with tables, images and links. Does what they say they will do, helpful staff and truly a turnkey service. **What do you dislike about PR Newswire?** For our smaller public company, we didn't need the turnkey nature and didn't need the advanced features that we were paying for. We'd consider returning for a lower price with less features tailored to companes like ours that don't need all the bells and whistles. **What problems is PR Newswire solving and how is that benefiting you?** They allowed us to publish our press releases quickly and efficiently; a necessity as a publicly traded company. I can't say I'm more productive but a required need has been met. ### 24. Pricey...but reach is worth it! **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about PR Newswire?** *Reach *Extension-related coverage *Less spam emails *Market selection for coverage *Easy to use **What do you dislike about PR Newswire?** *PRICE! (*C'mon!!) *Do get spam emails *Reporting can be improved *Limits with word counts and photos *Misc. extra add on costs **What problems is PR Newswire solving and how is that benefiting you?** Cision provides probably the most elite press release distribution system and the reach coverage benefits clients. ### 25. Cision Newswire: A Disappointing Platform with Terrible Customer Service and No Transparency **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about PR Newswire?** Mmmm let me think... Oh, yes... NOTHING **What do you dislike about PR Newswire?** I am utterly disappointed with Cision Newswire. This platform is anything but user-friendly - it's outdated and frustrating to navigate. As if that weren't bad enough, their customer service is absolutely atrocious. They take forever to respond to emails (if they even bother to respond at all), and when we did manage to reach someone via chat or email, they had the audacity to ask us to call them! What kind of company in this day and age operates like that? But that's not even the worst part. Cision Newswire has zero transparency when it comes to billing. If you select certain options that require extra payment, they won't even tell you until you receive their invoice at the end of the month. That is completely unethical and downright sleazy. And if that wasn't enough to make you want to steer clear of this platform, they also modify your URLs without your permission. We lost out on 300 backlinking opportunities because they decided to make our links "trackable" without our consent. In conclusion, I would not recommend Cision Newswire to anyone. Their platform is terrible, their customer service is even worse, and they engage in unethical practices that only serve to line their own pockets. One star is too generous for a company like this. **What problems is PR Newswire solving and how is that benefiting you?** They distribute press releases. ### 26. Cision PR Newswire **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about PR Newswire?** The product is easy to use and distribution list is better than others I have used. **What do you dislike about PR Newswire?** Approval wait times can sometimes take awhile in quick turn situations but they do try to work with you. **What problems is PR Newswire solving and how is that benefiting you?** Helping us get the word out over the wire with a better distribution structure than other sites we have tried. ### 27. High value team and priduct **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan J. | Content Curator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about PR Newswire?** We've been using PR Newswire for almost 3 years now and have been extremely satisfied with the coverage of our press releases. The team is especially knowledgeable and helped us get the biggest bang for our buck. **What do you dislike about PR Newswire?** Sending out a press release can get a little spendy, and the contract system is a little unforgiving, making it difficult to pivot until your contract expires.Adding a picture or going a little over word count hits you with additional charges. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire solves our reach problems. It's difficult to know the most effective way to get our news in front of people, but we've had great success utilizing this service to increase that. ### 28. The Support Team is Amazing!! **Rating:** 5.0/5.0 stars **Reviewed by:** Cyndy H. | VP Client Strategy and Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** The online portal is super easy to use and the visibility into release pickup is easy to just pass onto clients. But the most amazing thing (in this day and age) is the support team - I've had to get a hold of them on a number of occasions and anyone that picks up the phone is both knowledgeable and wonderfully helpful. **What do you dislike about PR Newswire?** Sometimes the pages take a long time to load, and it would be really great if there was a way to gauge the 'success' benchmark of releases for 'like' releases - the client always asks for this. **What problems is PR Newswire solving and how is that benefiting you?** We are a marketing consultancy and have all the clients set up in one place - and they allow multiple users which is super helpful if someone else has to jump in. ### 29. Get the word out! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about PR Newswire?** Cision PR Newswire allows organizations of any size get their news out and potentially in big-name papers. Their team is great about getting back to people quickly and helping to provide best practices. **What do you dislike about PR Newswire?** I think it's a little unapproachable for people who haven't done press releases before, but if you set up a call and ask for assistance, they are helpful! **What problems is PR Newswire solving and how is that benefiting you?** Having to find people to send an announcement to and broadcast it to a potential audience of millions. It is great to do something really simply that takes 20 minutes and see the results. ### 30. Expensive but helpful **Rating:** 3.5/5.0 stars **Reviewed by:** Jheramis A. H. C. | director of marketing and communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** The knowledge that there are real people on the other end reviewing my releases and setup is very helpful. I appreciate the verification steps where you have to check in with the customer service team before issuing a release. **What do you dislike about PR Newswire?** It is very expensive. By the time you've added your targeted lists, logos and copy you're well on your way to $1000 per release. We don't issue many releases thankfully but this certainly has a bearing on when we decide to bypass a release. **What problems is PR Newswire solving and how is that benefiting you?** With Cision we can amplify the latest updates with our organization. We are currently working to increase our reach so being able to get to people outside of our network is very helpful. ### 31. Intuitive, Quick and Easy to Use; Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Erin B. | PR & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** I like the dashboard and all that it offers to view -- billing/invoicing, historical data, and evolving results of any release. I have not used a competitor product in recent years, but I don't intend to anytime soon. **What do you dislike about PR Newswire?** There isn't anything that I particularly dislike about it. I wish I was able to subscribe to even more capabilities at this time. There are some smaller industry publications that pick up my release that do not show up on the Cision reports. **What problems is PR Newswire solving and how is that benefiting you?** Mass distribution, tracking, and a watchful eye to ensure I'm sending out the best product possible. I appreciate the review process and the personal phone calls to review the distribution criteria. ### 32. You have choices, but only one is the right one. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher O. | Chief Experience Officer, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about PR Newswire?** PR is so dynamic, and Cision/PRN is always ready to happily update and evolve plans to meet needs as they might change. That's not the case with other wire services. **What do you dislike about PR Newswire?** PRN can have a sticker shock if you're new to Marketing/PR and using wire services. It is apparent through the numerous publishers that call me to make sure what I sent is what I want. Often they offer great suggestions on the spot and make the release even better, and pickups are proof of that! **What problems is PR Newswire solving and how is that benefiting you?** Brand awareness is critical for all industries, and in mine, where being not just the best but the first can be the difference in success and failure, PRN is always there to load a wire at lightning speed! True story: a brand evolution impacted a release that was out, and within 30 minutes, the old draft was down. The PRN team built the targets and issued my update. 30 MINUTES! That's the type of thing you pay for! ### 33. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about PR Newswire?** I find Cision PR Newswire very easy to use. I had never submitted a press release before and was shown the system once, and I haven't had an issue. I very much like that you're able to save your settings to make it easier for the next time. Assuming you only have one main topic/target, you really only have to set things up once and then each time you submit, it's a breeze! **What do you dislike about PR Newswire?** The only thing I can think of that I somewhat dislike is actually something that, if it wasn't available, I think I'd be very sad! Because of the nature of the business, the calls to verify the releases can often come late at night, which took a minute to get used to. Still, again, if it weren't possible to submit a press release the night before, that would be a whole different issue, so it's really not a big deal. The alternative wouldn't be worth it! **What problems is PR Newswire solving and how is that benefiting you?** Cision makes it simple to submit press releases to the right audiences so we can engage with the industries that are relevant to our organization's continued growth efforts. ### 34. Easy and efficient way to get news out **Rating:** 5.0/5.0 stars **Reviewed by:** Ava P. | Corporate Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about PR Newswire?** I like the customer support aspect and the fact that I know someone will call me before the press release goes live. **What do you dislike about PR Newswire?** It's quite costly to add a logo or any image file to a press release, and I wish the contract was more flexible as we don't always have news to share within a certain amount of time. **What problems is PR Newswire solving and how is that benefiting you?** With Cision, we can increase our reach and get organic pickup without having to solely rely on direct pitching to reporters. I always appreciate the phone calls to review the details and distribution criteria. ### 35. Solid PR management with great pickups **Rating:** 4.5/5.0 stars **Reviewed by:** Cecillia W. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about PR Newswire?** Cision PR Newswire is easy to use. All submitted press releases have done very well and allowed us to easily maximize our marketing returns with low effort. The staff works around the clock to meet our needs. **What do you dislike about PR Newswire?** Cision PR Newswire is fairly expensive. It can easily run you a lot if you're trying to publish a national release. There is an additional cost for images, logos, and reach on a wider scale. **What problems is PR Newswire solving and how is that benefiting you?** PR Newsiwire helps our company reach national coverage of new press releases. It has helped us acquire additional customers that would otherwise have never seen the release. ### 36. Very easy to use, reports are in-depth, and support team is fantastic. **Rating:** 5.0/5.0 stars **Reviewed by:** Hope E. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about PR Newswire?** I love the reporting, and how easy it is to use (publishing a release, the ability to approve or revise it however many times needed, etc.) **What do you dislike about PR Newswire?** I wish when you click "Reports" and "Go to visibility reports," it didn't open a separate window. It would be a smoother experience if I could navigate all within one tab! **What problems is PR Newswire solving and how is that benefiting you?** Cision PR Newswire helps me get information out to important and relevant news sources (with relevant audiences) in an efficient way, and to sources that we wouldn't have access to otherwise ### 37. Love Cision For Press Releases and Media Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina F. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about PR Newswire?** Love to use Cision for press releases and media outreach as well. Always impressed with the speed of their customer service and the media contacts that I am able to find. **What do you dislike about PR Newswire?** More updated media contacts would be great - I know it's hard and there is a lot of moving parts but the sooner they are added to cision the better! thanks! **What problems is PR Newswire solving and how is that benefiting you?** Cision helps me and my company find media contacts and assists us in putting news up on the wire ### 38. Gold standard newswire - but also great support and features **Rating:** 4.0/5.0 stars **Reviewed by:** Austin D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about PR Newswire?** PR Newswire is the gold standard for press release distribution, but that being said, they still seem to be continually looking to improve and offer great features, good support and other resources. **What do you dislike about PR Newswire?** The price is a bit steep compared to other options. I would also like a better press release submission process. The current one seems a bit clunky at times. **What problems is PR Newswire solving and how is that benefiting you?** Great support team that is always ready to help. ### 39. The industry standard **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about PR Newswire?** The interface has evolved over time to become cleaner and easier to use. You can count on PR Newswire to get your message to newsrooms from coast to coast and beyond. **What do you dislike about PR Newswire?** There seems to be fairly high turnover in the customer service department, as we've had a new account rep assigned to us almost every year. Repeatedly building that account relationship with a new person can be frustrating. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire helps us get our press releases to newsrooms in targeted areas and industries. It's easy to use and reliable. There's a reason it's the standard in this business. ### 40. Consistently Strong Distribution and Reliable Service **Rating:** 4.0/5.0 stars **Reviewed by:** Graham S. | Co-Founder & Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** Reps are generally helpful. Platform is easy to use, Results are consistently strong. **What do you dislike about PR Newswire?** Occasional issues with billing dept and my rep changes quarterly. Almost comical how I often I receive "HI, I'm your new rep" outreach. **What problems is PR Newswire solving and how is that benefiting you?** Press releases are a very important tool for our company's visibility and SEO. PRNewswire is one of the best wires services. ### 41. A very reliable and easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about PR Newswire?** Cision is very simple for creating and releasing press releases. Their customer support is always extremely helpful and I have had a great experience working with them. **What do you dislike about PR Newswire?** Some of the options for releases can be a bit confusing, however, when you discuss them with your account manager they can help take some of the guess work out of the process. **What problems is PR Newswire solving and how is that benefiting you?** We are using Cision for press release distribution, which is a very simple tool, but we're upgrading for media monitoring and analyzation since their tools are very easy to use and helpful. ### 42. Not worth the hassle **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about PR Newswire?** I cannot think of a single redeeming factor from my time dealing with Cision/CNW while in my current position **What do you dislike about PR Newswire?** Everything was complicated; everything required long-winded explanations as to why something could not be done; I had to rely on my account rep for even the most basic search VS being empowered to do things myself - because the platform is the opposite of user-friendly. Only when discussions regarding contract termination did "new" solutions become available to me. It was a farce! **What problems is PR Newswire solving and how is that benefiting you?** None - we have since terminated our contact and not use a different media monitoring and social engagement tool: Meltwater. My daily tasks are now streamlined, and my efficiency is much higher. ### 43. Path of least resistance **Rating:** 4.5/5.0 stars **Reviewed by:** Colton O. | Public and Community Relations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about PR Newswire?** It's an easy way to get your press releases out. It also has scheduling features which makes things really nice. **What do you dislike about PR Newswire?** I'm not sure as to how impactful some of the sources truly are. **What problems is PR Newswire solving and how is that benefiting you?** Getting press releases out quickly and easily ### 44. Investor Relations Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Janna F. | Investor Relations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** Consistently accurate and easy to work with **What do you dislike about PR Newswire?** Not much. They do not always call me within stated timeframe, but not a big deal. **What problems is PR Newswire solving and how is that benefiting you?** They do all of our press releases despite time of day or day of week. ### 45. Charged 2.5x More Than Agreed!! **Rating:** 0.0/5.0 stars **Reviewed by:** Kevin S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about PR Newswire?** Not much to like other than the Account Manager being relatively responsive (until it came to billing issues). **What do you dislike about PR Newswire?** Cision provided a quote for a specific set of services, then added additional services that were not discussed with us and NEVER agreed to, and charged our credit card 2.5x more than the original quote! I've contacted them multiple times since this occurred on November 4, 2022 to remedy and they have provided zero solutions. **What problems is PR Newswire solving and how is that benefiting you?** Provide a link to share company news with industry participants. **Official Response from Annie Douglass:** > Hi Kevin, we sincerely apologize for what happened here, and this is certainly not the experience we want for our customers. We checked into your account, and it does look like the billing issues have now been resolved. We would be happy to discuss this issue further if needed and hope we can assist with your future communication needs. ### 46. Backbone of any media relations campaign **Rating:** 5.0/5.0 stars **Reviewed by:** DeeDee R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about PR Newswire?** Cision makes it easy to find the relevant media contacts that you need for any media relations campaign - their customer service is also outstanding. **What do you dislike about PR Newswire?** One thing that can be improved is a more narrowed down list of the relevant reporters. **What problems is PR Newswire solving and how is that benefiting you?** Finding the relevant media contacts - we are benefitting from the international robust database that has helped create most of our media lists for the past 7 years. ### 47. Satisfied customer who has been using Cision PR for years! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about PR Newswire?** Cision PR is extremely easy to use. Their team makes it simple to submit, edit, and review your release. The confirmation call to go over the release before its actually published is great! **What do you dislike about PR Newswire?** The editor on the site can be a little confusing for first time users but their team is helpful if you have any questions. **What problems is PR Newswire solving and how is that benefiting you?** Cision PR Newswire makes it easy for our company to reach a wide audience in an affordable way. ### 48. Good Press Release Distribution software for PR Firms **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth B. | Digital Communications Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** I like the targeted distribution lists best. **What do you dislike about PR Newswire?** I dislike the cost for individual companies. **What problems is PR Newswire solving and how is that benefiting you?** PR Newswire is solving the problem of hard to reach newsrooms in shuttering local news organizations. ### 49. Best in class PR provider with strong editorial team and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | EVP Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about PR Newswire?** The accessibility of their editorial team and their ability to assist while I am working off my handheld **What do you dislike about PR Newswire?** Billing can be confusing but it is remedied by their strong customer support/account managers **What problems is PR Newswire solving and how is that benefiting you?** issuing PR and editing ### 50. PR Newswire helps boost your brand's announcements swiftly and effectively **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about PR Newswire?** That not only your press release reaches so many media in a small amount of time but that it also lives on the PRN website forever. **What do you dislike about PR Newswire?** The ordering page when setting up the press release distro doesn't automatically apply what your package includes. **What problems is PR Newswire solving and how is that benefiting you?** It's allowing us to reach a broad audience and giving us time back to do 1:1 outreach to specific media verticles. ## PR Newswire Discussions - [What is Cision PR Newswire used for?](https://www.g2.com/discussions/what-is-cision-pr-newswire-used-for) - 1 comment - [View PR Newswire pricing details and edition comparison](https://www.g2.com/products/pr-newswire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+07%3A07%3A52+-0500&secure%5Bsession_id%5D=f6611c07-49ca-48a0-b31d-9f3db1f8d8a8&secure%5Btoken%5D=7e4a4f40d16eae299fb2793e99234a45f8072b09a2db987087c0851a1ce09581&format=llm_user) ## PR Newswire Features **Content Creation** - Press Release Creation - Multimedia - Newsrooms - SEO **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Press Release Distribution** - Natural Language Interaction - Proactive Assistance **Content Distribution** - Distribution - Contact List - Social Sharing - Analytics ## Top PR Newswire Alternatives - [Newswire](https://www.g2.com/products/newswire/reviews) - 4.4/5.0 (697 reviews) - [ACCESS Newswire](https://www.g2.com/products/access-newswire/reviews) - 4.3/5.0 (383 reviews) - [Notified PR Platform](https://www.g2.com/products/notified-notified-pr-platform/reviews) - 4.4/5.0 (337 reviews)