Best Shipping Software
Shipping software helps businesses coordinate and streamline their outgoing shipments to customers; features include comparative carrier pricing on shipments, bulk editing and printing of shipment information, and custom tracking and confirmation notifications. Following an outgoing shipment, shipping software lets users use photographic evidence and templates to manage order returns and documentation. These features have the potential benefit of improving and automating processes for future orders.
Shipping software should not be confused with transportation management software, which is dedicated to optimizing transportation loads and routes, or supply chain suites, the scope of which encompasses the entire supply chain process. Due to the nature of shipping software, it frequently integrates with e-commerce platforms and fleet management software.
To qualify for inclusion in the Shipping category, a product must:
Featured Shipping Software At A Glance
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Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exc
1,537 Twitter followers
Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerc
1,169 Twitter followers
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back
6,249 Twitter followers
parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-over
1,031 Twitter followers
ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logisti
Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our S
Freightview is an online platform that facilitates communication between brokers and customers, automates tracking and quoting, and provides analytics for logistics management. Reviewers frequently mention the ease of use, the convenience of having all freight options in one place, the ability to track and manage shipments, and the helpfulness of the analysis tab for tracking company shipments. Reviewers mentioned issues such as the difficulty in finding or determining NMFC, the inability to put a value on LTL shipments, confusion with the auditing part, slow response times from some carriers, and the lack of an address validation tool.
719 Twitter followers
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individu
ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into rev
201 Twitter followers
Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number
321,848 Twitter followers
ShippyPro is an AI-powered shipping automation platform that helps companies reduce shipping costs, eliminate manual processes, and turn delivery into a real competitive advantage. ShippyPro provid
72 Twitter followers
Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x
809 Twitter followers
Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS
1,434 Twitter followers
FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time
FarEye is a logistics solution that provides features for shipment tracking, order management, and route optimization, allowing users to monitor the journey of orders from pickup to delivery. Reviewers like the user-friendly interface, the ease of integration with existing systems, the live tracking feature, and the efficient support for high frequency of use, which collectively contribute to smoother daily operations and cost minimization. Reviewers mentioned issues such as server slowness, sync issues, deployment bugs, and limitations in customization and feature deployment, which sometimes result in time wastage and operational inefficiencies.
1,351 Twitter followers
AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf
4,026 Twitter followers
Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates fr
Learn More About Shipping Software
What is Shipping Software?
Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.
Key Benefits of Shipping Software
- Manage shipping orders as they arrive
- Compare rates from a variety of shipping carriers
- Generate shipping documents such as labels and invoices
- Receive shipping discounts based on number of orders
Why Use Shipping Software?
With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.
Save money — Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.
Save time — Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.
Who Uses Shipping Software?
E-commerce sites — E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.
Third-party logistics providers — Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.
Retailers — Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.
Kinds of Shipping Software
Multi-carrier shipping — Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.
E-commerce shipping — E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.
Freight broker — Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.
Shipping Software Features
Shipping labels — Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.
Order management — Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.
Rate management — A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.
Reporting tools — An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.
Drop shipping — Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.
