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PayPal Payments Reviews & Product Details

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On Website - Basic

$0
per month

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PayPal Payments Reviews (2,521)

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Reviews

PayPal Payments Reviews (2,521)

View 7 Video Reviews
4.4
2,522 reviews

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1DS21EE006 A.
1A
Student
Small-Business (50 or fewer emp.)
"Secure and Convenient Payments with Minor Fees"
What do you like best about PayPal Payments?

I mainly use PayPal Payments for online purchases and making secure payments on websites. I like how easy and secure it is to use since I don't have to enter my card or bank details every time, making me feel safer while paying online. Transactions are fast, reliable, and accepted on many websites, which makes the whole payment process very convenient. It's helpful for sending and receiving money quickly without sharing bank or card details, and the process is smooth and convenient. PayPal Payments solves the problem of secure and trusted online payments and helps me avoid payment delays with transaction tracking and buyer protection. The initial setup was easy and straightforward, creating an account and linking bank or card details did not take much time, and the instructions were clear. Overall, getting started with PayPal Payments was smooth and hassle-free. I would rate it 9 out of 10 for being secure, easy to use, and reliable for online transactions. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Sometimes the transaction fees feel a bit high, especially for international payments. Also, account limitations or verification checks can take time to resolve, which can be frustrating. Improving customer support response time and making fees more transparent would make the experience even better. Review collected by and hosted on G2.com.

Ishan S.
IS
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy International and Local Payments for My Clinic, Just Wish Fees Were Lower"
What do you like best about PayPal Payments?

What I like best about PayPal Payments is its reliability and ease in handling both local and international payments for our homeopathy clinic. As the clinic manager and dietician, I can quickly collect fees for patient consultations, diet plans, and follow ups, while my wife, as the homeopathy doctor, can focus on patient care without worrying about payment logistics. PayPal’s secure platform, clear transaction records, and fast payment processing make managing clinic finances smooth and time efficient. It also allows us to handle cross border client payments effortlessly, which is important for our teleconsultation and diet services. Overall, it saves time, reduces manual bookkeeping, and keeps all transactions transparent and organized. I used It regularly Its very easy to use But For High Fee Charges I stopped Using It. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The main drawback I experienced was the high fees, especially for small and international transactions. Withdrawals to local bank accounts sometimes took longer than expected, and occasional verification requests or account holds could interrupt cash flow. Customer support can also be slow for complex issues. These factors made me consider alternative payment solutions, which is why I no longer use PayPal regularly. Due to the relatively high transaction and currency conversion fees, I have chosen to discontinue using PayPal. Review collected by and hosted on G2.com.

Prasenjit P.
PP
Payment transactions
Small-Business (50 or fewer emp.)
"Paypal Payment Honest Review after Used"
What do you like best about PayPal Payments?

1) It’s easy and you can pay with just an email address, or phone number — no need to enter full card details (or a PIN!) every time. It functions on millions of online stores, as well as many in-app/checkout experiences.

2) Robust Security Measures PayPal provides encryption, fraud monitoring and account activity alerts in order to better safeguard your financial information. Merchants don’t have access to your card or bank details, which adds a level of privacy.

3)Buyer & Seller Protection good news because as long as you make the qualifying purchase you’re covered if your item doesn’t arrive or doesn’t match the description. Sellers are equipped with tools to mitigate their risk and handle disputes.

4) Paymsent options!.because member Pay Easly Just with an email address or phone number so you can pay contactles—no need to enter full card details everytime. It spans millions of online link credit cards, debit cards and bank accounts to a single PayPal account. In some areas, there are also “Pay in 4” / “Buy Now, Pay Later” choices.

5)PayPal can be used in numerous countries and over a dozen currencies are supported — perfect for your international shopping or selling. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

1)Fees:Transaction fees and Currency conversions fees are sometimes high, especially for international funds transfers and currency exchange.

2)Sellers may find the fees higher than some competitors.

3)Freezes and Holds on Accounts: if certain activities appear to be suspicious, PayPal issues temporary hold or limit the accounts.This can be frustrating for companies that require quick access to capital.

4)Dispute Bias Concerns: Some sellers believe PayPal’s dispute resolution favors buyers.

5)Customer Support Downsides:Time Response: Customer support may be slow in times of peak demand. Complex problems will take time to solve. It is try for ease of implementation.

6)Not Alway Accepted Just because many merchants take Woocommerce also doesn't mean all of them do, many prefer cards or other gateways. So customers are not as frequent. Review collected by and hosted on G2.com.

Jerome  c.
JC
Accountant
Mid-Market (51-1000 emp.)
"Excellent Payment Platform"
What do you like best about PayPal Payments?

PayPal is a dependable payment solution that allows businesses to serve customers across the globe with ease. It makes sending and receiving money fast, secure, and convenient. The platform is equipped with strong security systems, offers helpful customer support, and works well with AI tools to give users more personalized features. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One downside is that its transaction and currency conversion fees can be quite expensive. Another issue is that accounts can sometimes be restricted or banned suddenly, causing funds to be placed on hold. PayPal also has certain limitations in some regions, including Kenya, which affects accessibility for many users Review collected by and hosted on G2.com.

Lingaraj N.
LN
DevOps Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Quick International Transactions, Setup Needs Improvement"
What do you like best about PayPal Payments?

I really appreciate how PayPal Payments makes receiving international payments so much faster, cutting down the usual wait time compared to other options. Payments usually arrive within just one business day, whereas other methods often take three to four days. The simplicity of the transaction process is another feature I value highly. Unlike traditional banks or wire transfers that require numerous details and steps, PayPal Payments allows payers to simply use my PayPal email or my paypal.me link, making the process much quicker. Additionally, the recent introduction of an API system by PayPal Payments has created the opportunity for me to eventually integrate it with my personal website, which I find very exciting. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Updating the receiving bank account is a hassle, taking up to two days. The payment clearance timing is also problematic. Although payments are generally cleared timely, they occur at inconvenient hours between 3 AM and 5 AM IST. Payments received between 12 AM and 3 AM IST aren't cleared until the next day. Additionally, the initial setup process can be difficult, requiring several days and documentation to complete. Review collected by and hosted on G2.com.

Manpreet S.
MS
Accountant
Small-Business (50 or fewer emp.)
"One of the best choice"
What do you like best about PayPal Payments?

It is a good app which helps in global payments for business owners . It has advanced security system which prevent frauds and fake accounts. It has many more features that help its users. It also helps in risk management. It is compatible with artificial intelligence that provide you personalized results. Its customer support is also good. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The transaction fees and conversion rates are a little high. So, this affect small scale business owner by minimizing their profit. And there is one more problem about the account get banned without any prior warning or notice due to which amount is witheld. Review collected by and hosted on G2.com.

AK
Software Consultant
Mid-Market (51-1000 emp.)
"Convenient Digital Wallet That Still Has a Few Pain Points."
What do you like best about PayPal Payments?

I really like how quickly PayPal lets me send and receive money, especially when dealing with people or services outside India. It feels like a "universal wallet" that works almost everywhere. Linking cards and bank accounts is straightforward, and once the setup is done, payments are fast without needing to type card details each time. For freelance work or small digital purchases, the invoice system is simple and clean - I can create a small invoice, send it, and track payments easily. The mobile app is smooth and doesn't overcomplicate things - checking transaction, sending refunds, or confirming receipts is basically a few taps. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Customer support isn't always the fastest - some issues require multiple follow-ups, and resolving disputes takes longer than I expect. Not all Indian merchants support PayPal, so sometimes I need to switch to other payment methods even when I prefer PayPal's security. Review collected by and hosted on G2.com.

Neon S.
NS
Accountant
Small-Business (50 or fewer emp.)
"Paypal is good app"
What do you like best about PayPal Payments?

It is very good app for my daily payments and usage of this app is very easy and solves my daily payment problems I use it almost regularly making account in this app is very easy and attach our bank account to this app is very ease and receiving payment surprisingly very smooth Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

This is very good app but sometimes there is little lag and I want to advice you please make more casual and smooth interface and not all Indians are using this app that's why I need sometime to switch other payment methods Review collected by and hosted on G2.com.

RAHUL S.
RS
manager
Enterprise (> 1000 emp.)
"Reliable for International Payments, With Room for Improvement"
What do you like best about PayPal Payments?

I appreciate PayPal Payments for its minimal fees, which are lower than many other platforms, providing great value for my transactions. This economical approach makes it a preferred choice for handling payments. I also trust PayPal Payments as a reliable and established brand, which reassures me each time I use it for international transactions. Furthermore, I am impressed with their excellent customer support available 24/7, ensuring I can always get assistance whenever needed. I also value the monthly invoices and tax statements sent via email, which help me efficiently manage my financial records. This aspect of organization and transparency in billing stands out and is one of my favorite features. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I find the user interface of PayPal Payments outdated and in need of a modern and futuristic redesign. Additionally, the initial setup experience was quite complex and lethargic, making it not very easy or straightforward to handle. It was a hectic process. Review collected by and hosted on G2.com.

rohan k.
RK
manager
Mid-Market (51-1000 emp.)
"Trustworthy Currency Conversion with Room for Setup Improvement"
What do you like best about PayPal Payments?

I find PayPal Payments incredibly useful for converting international currencies into my local currency, which allows me to seamlessly accept international payments. The service charges a minimal fee, making it cost-effective for my needs. I particularly appreciate the currency conversion tool, which I use the most. The payment system and its user interface are not only easy to use but also quite pleasing, which enhances my overall experience. Another great feature is the provision of monthly bills or invoices via email statements. This efficiently allows me to track all expenses, incomes, and expenditures in one comprehensive document, eliminating the need for manual records and making it a very helpful feature. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I find the initial setup experience with PayPal Payments to be quite lethargic and complex. The process involves various steps which can feel uneasy and cumbersome, making it not an easy experience. The complexity of setting up an account and managing the required processes is something I feel needs improvement. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by PayPal Payments.

On Website - Basic

$0
per month

On Website - Custom

$30
per month

On Phone and In Store

$0
per month
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PayPal Payments Features
Instant Payment
Accepted Credit Cards and Debit Cards
ACH Payments and eCheck Processing
Payout Time
Manual Payment Entry
Data Tokenization
Two-Factor Authentication
Customization (Fields, Objects, and Layouts)
Accounting Software Integration
E-Commerce Software Integration
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PayPal Payments