--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6722 scale: '5' date_modified: '2026-07-20' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,722 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. Anytime, Anywhere, Paycom works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Paycom?** I can log in anytime and anywhere, and I really love how convenient that is. **What do you dislike about Paycom?** Sometimes I notice my colleagues struggling to access documents on their phones, and they end up having to go to a computer just to open them. **What problems is Paycom solving and how is that benefiting you?** Going paperless has made it much easier for me to access things quickly and more readily. Everything feels more centralized now, which helps me stay organized and find what I need without digging through paperwork. **Official Response from Alexis Correa:** > Thank you for your 5‑star review! We’re glad to hear the Paycom mobile app and paperless experience have helped keep everything centralized, accessible, and convenient for you anytime you need it. ### 2. Its not complicated its very easy and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** Its fast I didn't have no complications since day 1 I was very comfortable. **What do you dislike about Paycom?** nothing negative to say about Paycom I like everything about it. **What problems is Paycom solving and how is that benefiting you?** No problem I have with Paycom ### 3. My experience so far has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** The accessibility is very easy to maneuver and I am never confused. **What do you dislike about Paycom?** I can not think of anything that is detrimental to the success of Paycom **What problems is Paycom solving and how is that benefiting you?** Payroll solutions ### 4. Using Paycom that's been a wonderful experience it is very easy simplistic and holistic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 23, 2026 **What do you like best about Paycom?** That I have complete control over most of my employee needs **What do you dislike about Paycom?** Nothing I dislike at all it is a very easy to use and wonderful platform **What problems is Paycom solving and how is that benefiting you?** It gives employees control over how they are paid and their time ### 5. Paycom is easy to understand and use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 25, 2026 **What do you like best about Paycom?** I like the breakdown of the paycheck and how it changes. **What do you dislike about Paycom?** The benefits pages is a bit confusing to find items when it's just PDFs. **What problems is Paycom solving and how is that benefiting you?** 95% of the time, I don't have to reach out to HR. ### 6. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** July 19, 2026 **What do you like best about Paycom?** It is more practical to check how many hours you have **What do you dislike about Paycom?** I get confused about setting my time when I forget to clock in. **What problems is Paycom solving and how is that benefiting you?** It's quick to know how many hours I have **Official Response from Katie Lenhart:** > Thank you for sharing your feedback with us. We recommend reaching out to your organization's HR and payroll team to discuss settings for time tracking. ### 7. Member Services Lead Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** July 01, 2026 **What do you like best about Paycom?** It is user friendly, you can access from a PC or mobile app. **What do you dislike about Paycom?** some times it takes a bit long to refresh after clicking a selection **What problems is Paycom solving and how is that benefiting you?** not sure what problem Paycom is working on. ### 8. My experience using Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** Time management and resource center for my workplace supporting helpful information and resources for those with special needs. **What do you dislike about Paycom?** There are some basic parts of Paycom that I feel could be improved to be useful while working. Rather than just a information/time. Such as integrating with companies that use programs such as tickets or tags for a mobile computer and such. **What problems is Paycom solving and how is that benefiting you?** Easier time management, using on the app rather than having to punch in a code and patiently waiting to clock in or out **Official Response from Alexis Correa:** > We appreciate the feedback! It’s great to know Paycom delivers a seamless, easy‑to‑use experience. ### 9. It's very understandable, quick and easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** I like that I can just click on something and it shows me everything about that one item that I click on **What do you dislike about Paycom?** I like really everything I feel like it's easy to use and it directs me in the right direction when I need to go to anything **What problems is Paycom solving and how is that benefiting you?** It lets me know my hours worked. If I clock out on the computer or I don't remember clocking out I can always go back and check on paycom to make sure that I did. **Official Response from Alexis Correa:** > We’re glad Paycom is creating a seamless experience where your information is always easy to find. ### 10. Easiest Timekeeping Software I Have Ever Used. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** I like the ease of use for timekeeping from the employee standpoint. From the HR standpoint I really like the OSHA reporting feature and that it does all the tedious counting of time lost, and the ease of knowing the report was done correctly. **What do you dislike about Paycom?** It would be really helpful if there was an employee health feature that kept record of required immunizations and could send reminder emails to employees who are out of compliance. **What problems is Paycom solving and how is that benefiting you?** Helping ensure compliance with OSHA reporting and record keeping. **Official Response from Alexis Correa:** > Thank you for your 5-star review! We’re glad Paycom is creating a seamless experience where important information is always easy to find. ### 11. Paycom is easy to use and the simple format makes it convenient. I would recommend it highly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 27, 2026 **What do you like best about Paycom?** The mobile app is super helpful. It makes clocking in so simple and easy. **What do you dislike about Paycom?** I dislike the way the punch change request works. It auto sets to "AM" sometimes for me. **What problems is Paycom solving and how is that benefiting you?** It is solving the ease of clocking in and out, and not using a traditional wall mounted clock in device. **Official Response from Katie Lenhart:** > Thank you for your feedback and for taking the time to leave a review. Punch requests are configured on Paycom by your employer, so we recommend reaching out to your HR and payroll team to resolve your concerns. ### 12. Paycom User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Aurea P. **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** Paycom is user friendly and I appreciate having my payroll, PTO and tax information in one location. It's an easy app to use for basic tasks. I appreciate the email letting me when when my check is ready to view/approve and when I forget to clock in or out. **What do you dislike about Paycom?** Sometimes there are minor glitches and inconsistences with hours and approvals. The excessive reminder emails when I forget to clock in/or can be a lot; one reminder email is enough. **What problems is Paycom solving and how is that benefiting you?** None at this time. **Official Response from Alexis Correa:** > Thank you for sharing your experience! We’re glad Paycom makes it easy to view time-off requests, manage time and attendance and access important information throughout the day. Our software is designed to keep everything organized in a single database, supporting a smooth, convenient employee experience. ### 13. Solid employee system **Rating:** 3.5/5.0 stars **Reviewed by:** Kyle B. **Reviewed Date:** March 25, 2026 **What do you like best about Paycom?** Paycom allows me to quickly see and compare my check stubs over time, and to have information about my benefits available at any time. **What do you dislike about Paycom?** If I misplace my password, it's impossible to reset it through the prompts within Paycom, and I have to contact HR to handle it — this is mostly just a frustration that I encountered early in my use of the platform. **What problems is Paycom solving and how is that benefiting you?** Paycom provides a solution for me to manage my pay, benefits, and time off at my organization. ### 14. Easy clock in and out process. Easy access to all employee information, tax info, check stubs etc.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 08, 2026 **What do you like best about Paycom?** Clock in and out process and pay stub information. **What do you dislike about Paycom?** Nothing so far. I don't have any complaints. **What problems is Paycom solving and how is that benefiting you?** They have improved the use of it. I didn't notice any problems before. ### 15. Love Paycom! Super easy to use and i get to approve my check before i even see it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality **Reviewed Date:** July 08, 2026 **What do you like best about Paycom?** Approving check, Remote clock in and clock out. **What do you dislike about Paycom?** Nothing. Everything about them is far better than every other clock in system I've used before **What problems is Paycom solving and how is that benefiting you?** Seeing my wages in real time ### 16. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Linda L. **Reviewed Date:** May 10, 2026 **What do you like best about Paycom?** It is extremely easy to navigate! I don't have to ask HR any questions I may have because I can have them answered in the app **What do you dislike about Paycom?** I honestly haven't found any downside yet. **What problems is Paycom solving and how is that benefiting you?** It's easy to keep up with my time. In today's economy it is nice to know how much your check will be before you get it ### 17. Streamlined HR with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | TR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I love Paycom for its user-friendly interface, which significantly simplifies my tasks and reduces the time required for payroll processing from two days to just two hours. The automation of numerous processes ensures efficiency and prevents oversights. The customer service is outstanding, characterized by proactive and continuous support, ensuring smooth operation of the program. Even though assistance is rarely needed due to the system's robustness, their readiness to help is always comforting. The assistance during the initial setup was exceptional as well, with an implementation team that is easy to work with and provides on-site training, enhancing our transition to Paycom. Overall, Paycom comprehensively meets all my HR and payroll needs, eliminating the necessity to integrate it with any other software. **What do you dislike about Paycom?** I think everything is great! If anything, there are certain features that can be overwhelming at first because it's very customizable. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to automate processes enhancing efficiency. Its user-friendly interface and proactive customer service ensure smooth operations, covering all my HR needs without missing anything. **Official Response from Alexis Correa:** > Amy, your experience of Paycom is a testament to the power of our single, intuitive software to streamline HR and payroll processes. We're thrilled to hear that our user-friendly interface and automation capabilities have significantly reduced your payroll processing time and eliminated the need for integrations with other software. Your dedicated specialist remains committed to providing exceptional support and ensuring your continued success with Paycom. Thank you for your 5-star review! ### 18. Easy to Use- No Pain Points **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole R. **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** The ease of finding what I need and accomplishing what I need to do. **What do you dislike about Paycom?** The mileage section is tricky for me. I wish it would allow me to keep things sorted the way I had them (for instance descending order) when I have to navigate away from the page to submit mileage and go back to where I was originally rather than re-sort each time. **What problems is Paycom solving and how is that benefiting you?** It helps me get done what is required of me for my job with few pain points. **Official Response from Alexis Correa:** > Thanks for the feedback! We’re happy Paycom makes it easy to find the information you need. ### 19. Super smart system, ahead of the rest. **Rating:** 4.0/5.0 stars **Reviewed by:** Susan M. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Paycom?** 1. A dedicated, boots-on-the-ground support person! Shout out to Makayla! 2. instructional videos ( I am a new user) 3. Honesty - there are a few things that could be more user-friendly and Paycom owns their shortcomings. 4. Updates rolled out all the time! **What do you dislike about Paycom?** 1. The landing page for admins could be cleaner, no place to save favorite tabs, or the most common tabs. 2. New AI tool is ok, but not really AI yet. It just spits back information that might be two mouseclicks away. I am waiting for AI support for using the system AND for running reports. I would pay double to have that functionality. 3. LMS gets a 5/10, need more updated content. 4. Global payroll would allow us to keep Paycom as a partner, Europe to start would be nice. **What problems is Paycom solving and how is that benefiting you?** We are still working out the complexities of Positions and Seats so we can more adequately run our metircs for turnover, days to fill, plottting retention etc. **Official Response from Katie Lenhart:** > Susan, thank you for taking the time to leave a review! We're thrilled that you appreciate the support and transparency from your dedicated specialist and are benefitting from Paycom's training resources and consistent updates. We appreciate your feedback on ways to enhance our platform, and we look forward to continuing to support you and your organization's success. ### 20. User-Friendly HR Solution with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mary B. | Director Of Accounting **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I appreciate how user-friendly Paycom is, which facilitates everyday tasks for managers and myself. The convenience of having all our applicants consolidated in the Applicant Tracking feature is invaluable. I also value the efficient customer service; the fact that issues are often resolved on the first call, and for non-urgent matters, responses typically arrive within a day or two. The helpfulness of our Client Representative in setting up and training, particularly with the new scheduling module, stands out. The scheduling module itself is beneficial as it centralizes department schedules while allowing employees to manage their shifts and view their schedules at their convenience. Lastly, the implementation process was exceptionally smooth, guided by knowledgeable specialists who provided a clear roadmap, making the arduous process of switching payroll providers manageable. I still recommend Paycom despite recent price increases due to the outstanding customer service and ease of use that truly reflect the system’s quality. **What do you dislike about Paycom?** I find that due to their rapid growth, some customer service representatives at Paycom are new and inexperienced. This occasionally results in receiving different answers for the same queries, which can be confusing and frustrating. Additionally, I am not satisfied with the mandatory upgrades to new platforms, especially since these come with higher prices, even when the old platform suited our needs well. **What problems is Paycom solving and how is that benefiting you?** I find Paycom user-friendly for applicant tracking, onboarding, and scheduling, keeping all data centralized. It simplifies payroll and enhances shift management while providing reliable customer service, ensuring issues are resolved swiftly. **Official Response from Alexis Correa:** > Your advocacy of Paycom as a user-friendly HR solution with world-class support is a testament to the value we strive to deliver to our clients. We're glad to hear that features like Applicant Tracking and Scheduling have been invaluable to your organization, simplifying processes and enhancing shift management. Your dedicated specialist remains committed to delivering personalized attention and tailored solutions to meet your unique needs, and we invite you to collaborate with them to explore new ways to optimize your workflow and unlock even more value from our software. ### 21. Most efficient HCM system **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra C. **Reviewed Date:** March 18, 2026 **What do you like best about Paycom?** I like that Paycom is user-friendly in that you can get into benefits enrollment, payroll, HR, etc. with ease. **What do you dislike about Paycom?** The only area that I dislike is that sometimes I am unable to select the meal-break waiver, like it doesn't give me the option. It may be a user error, but I'm not sure. **What problems is Paycom solving and how is that benefiting you?** Paycom is helping me with comparing benefit packages (medical, dental, and vision), as well as checking my to-do documents, reminding me if I forget to clock in or out, and much more. **Official Response from Alexis Correa:** > We’re glad to hear Paycom is working well for you. Our software keeps time off, attendance and employee information easy to access in one single database. ### 22. The system is user friendly and the customer support is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie A. | HR GENERALIST, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Paycom?** Real time and flexible reporting options. Love that the customer support is located in the U.S. **What do you dislike about Paycom?** The AI feature is not great. Seems very dated compared to other AI platforms. **What problems is Paycom solving and how is that benefiting you?** Federal reporting features are a great tool and love the tax reporting as well. ### 23. Powerful Reporting with Room for Support Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Debralynn M. | Financial Controller at P.I.L.O.T. Services **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I really appreciate Paycom for its detailed real-time reporting, which allows our non-profit organization to track labor expenses effectively and make necessary adjustments promptly, resulting in immediate and long-term budget savings. The easy access to employee census information is another feature I find incredibly valuable, as it supports reporting outside of Payroll and HR, such as for 401K and IRS audit information. Furthermore, the payroll Dashboard is a standout feature because it creates an environment where mistakes are minimal, eliminating the need for processing manual payments. Since transitioning from ADP to Paycom, I've noticed that Paycom offers several advanced features that ADP lacked, such as EDI for benefits and comprehensive processing for 401K, W2s, and 1099s. Overall, I believe these features make Paycom an excellent tool for our payroll and HR needs, and I’ve even recommended it to other organizations who have successfully made the transition. **What do you dislike about Paycom?** I frequently require additional instruction and guidance when trying to make changes in the system. Many times, modules are grayed out, and I need assistance to correct or adjust them. The struggle to obtain the necessary information and useful feedback on how to resolve issues can be frustrating. For instance, there is a notification that many employees are missing self-service access, and attempts to get a helpful response from Paycom have been unsuccessful. Additionally, although implementation was relatively easy, the team missed crucial customizations which affected our configuration. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for payroll, HR, and benefits, solving time management and labor allocation issues, with real-time reporting saving us money and detailed reporting aiding compliance and audits. **Official Response from Alexis Correa:** > Debralynn, we're thrilled to hear that Paycom’s comprehensive real-time reporting has brought significant value to your non-profit organization, enabling you to track labor expenses effectively and make data-driven decisions that drive ROI. Our innovative features, such as Direct Data Exchange® and Payroll, have clearly made a positive impact on your payroll and HR operations. We’re also pleased to hear that Paycom has exceeded your expectations compared to your previous provider, offering a more robust and feature-rich solution that better meets the unique needs of your organization. ### 24. Great tech, and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** Everything in one place, simple to use and easy to understand. **What do you dislike about Paycom?** There is to dislike about the app itself. **What problems is Paycom solving and how is that benefiting you?** This app is helping me solve clock in and outs, pay roll, easy learning tools and helpful AI to answer any questions ### 25. It has been user friendly. I love seeing my PTO hours and knowing that I can approve my check. **Rating:** 5.0/5.0 stars **Reviewed by:** Candace C. **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** Seeing your paycheck in advance and knowing that we can approve our own checks. **What do you dislike about Paycom?** The wait time to have things approved, also the geofence is so weird it's never in the zone. **What problems is Paycom solving and how is that benefiting you?** Clocking in and out. Easier payroll and PTO usage ### 26. I use Paycom everyday for work purposes, it is easy to navigate around and has great features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** March 30, 2026 **What do you like best about Paycom?** That I can access Paycom on my phone and that it has other stuff like calculating my time off for me, the AI mode that you can ask instead of searching around for something. **What do you dislike about Paycom?** I cannot think of anything at this time that I would change about Paycom or that I dislike about it. **What problems is Paycom solving and how is that benefiting you?** I feel it is benefiting me by being secure and easy to get used to even from the start of when I used this program. ### 27. Everything you need in 1 simple app **Rating:** 5.0/5.0 stars **Reviewed by:** Anne S. **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** Easy to use. Keeps track of all my vacation/sick accruals. **What do you dislike about Paycom?** I can't think of a downside to Paycom, it's so easy to use, everything at your fingertips. **What problems is Paycom solving and how is that benefiting you?** Showing me instant accruals of vacation/sick time, estimated time remaining if planning a leave. ### 28. All in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Laura B. **Reviewed Date:** April 15, 2026 **What do you like best about Paycom?** I like having all my information in one system. Being able to go back and access past pay stubs, tax information, and monitor my time off all in one place is great. **What do you dislike about Paycom?** I don't know a lot about the behind the scenes stuff, so I can't really speak to that. As a user, it seems intuitive. **What problems is Paycom solving and how is that benefiting you?** It's benefiting me because I don't have to have every piece of information on paper. **Official Response from Katie Lenhart:** > We’re glad Paycom is creating a seamless experience where your information is always easy to find. ### 29. Driver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** Very user-friendly. Easy to navigate. Options available helpful. **What do you dislike about Paycom?** The app updates without notification. New setup takes time to adjust navigating. **What problems is Paycom solving and how is that benefiting you?** All payroll issues and health benefits accessible on one app. ### 30. Easy Schedule Visibility and Team Awareness with Paycom **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa M. | Education Specialist Aide, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Paycom?** The most helpful thing about Paycom is that it lets me easily view my schedule and see who is working with me. **What do you dislike about Paycom?** The least helpful thing about Paycom is the geofence and the connection issues. They often cause me to clock in late because the app won’t connect properly. **What problems is Paycom solving and how is that benefiting you?** Paycom helps me understand things like how much tax was taken out of my paycheck because it clearly breaks down each deduction. **Official Response from Katie Lenhart:** > Paycom keeps your information easily accessible in one single database, making it simple to find what you need. Thank you for taking the time to leave a review! ### 31. Easy to navigate,easy to understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** Very easy to navigate, very easy to use. **What do you dislike about Paycom?** Cannot download pay stubs or directly print them off. **What problems is Paycom solving and how is that benefiting you?** Do not know that they have fixed the paystub deal. ### 32. Best app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** Fast easy and efficient love how fast u can use the app **What do you dislike about Paycom?** Kinda slow but still works needs better aapp controller **What problems is Paycom solving and how is that benefiting you?** It helps clocking in and mistakes easier to fix ### 33. Outstanding Representative Support Transformed Our Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Allie S. | Talent Attraction and Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Paycom?** Paycom has truly simplified our hiring process by aligning everything from candidate management and offer letters through to internal transfers and offboarding. While our implementation had a few hiccups, the support we’ve received since then has been exceptional. Our Paycom representative, Erynn Dostaler, has been the real difference-maker. She is efficient, timely, and incredibly knowledgeable. More than that, she consistently advocates for our requested changes and ensures that our needs are met. Her support has made our overall experience with Paycom top-notch, and we are grateful to have her as a partner. **What do you dislike about Paycom?** Paycom has significantly streamlined our hiring process by aligning candidate management, offer letters, internal transfers, and even offboarding into one platform. Having everything in one place has been a big improvement for our team. That said, our implementation did come with some challenges. Certain workflows weren’t as intuitive at the start, and clearer communication during the setup process could have made the transition smoother. With some additional upfront training and guidance, I believe new clients could get even more out of the system right away. What has truly elevated our experience is the outstanding support from our Paycom representative, Erynn Dostaler. She is efficient, timely, and knowledgeable, and she consistently advocates for the changes and adjustments we need. Her dedication has turned what could have been a rocky start into an overall very positive and successful partnership. **What problems is Paycom solving and how is that benefiting you?** Candidate management and the overall ease of the hiring process have been tremendously helpful. We’ve also partnered closely with our Payroll and Finance teams to further streamline and align processes that were previously managed through separate systems. In addition, being able to post jobs directly to our career site and sponsor postings through third-party job boards has been a welcomed time-saver. **Official Response from Katie Lenhart:** > Allie, we're thrilled to hear that Paycom has simplified your hiring process and aligned candidate management, offer letters, internal transfers and offboarding into one software. We're especially proud that Erynn has provided world-class service and advocacy to ensure your needs are met. We're glad to see the positive impact that Paycom has had on your team, including streamlined processes, improved candidate management and increased efficiency in payroll. ### 34. It is easy to work with, straightforward, and clear. I like the application on mobile, too. **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Paycom?** It's helpful to understand how the hours equate to pay amounts and what overtime looks like. **What do you dislike about Paycom?** I do not like the edit request process and how redundant the 'add request' becomes. I wish there was a batch way I could edit my timesheet so that my supervisor wouldn't get 5 separate emails when I forgot to clock out 5 different times. **What problems is Paycom solving and how is that benefiting you?** I find it helps me balance my workday better and encourages me to actually take a lunch. ### 35. Efficient Navigation with Support Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paycom?** I like that navigation with Paycom is easily streamlined, which makes managing tasks straightforward. I also appreciate the ease of use, as everything is quite simple and user-friendly. **What do you dislike about Paycom?** In the beginning, I needed a lot of help, and some of the employees were not there to assist in it. It took me two weeks simply because some of the advisers were not available when I needed them to be. **What problems is Paycom solving and how is that benefiting you?** Paycom easily resolves time and attendance issues while providing simple navigation and ease of use. **Official Response from Alexis Correa:** > Thank you for sharing your positive experience! It's great to hear Paycom’s intuitive design is making it easier to navigate tasks and manage time and attendance. Our single-database approach is built to keep everything simple and connected, so it’s great to see that come through in your day-to-day experience. ### 36. Pointed in the right direction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** May 27, 2026 **What do you like best about Paycom?** The most helpful feature is the dashboard where alerts and time sensitive information is gathered for me to review. **What do you dislike about Paycom?** I had to look up my password today. A previous password auto populated. **What problems is Paycom solving and how is that benefiting you?** I can see both my own payroll and benefits as well as the timecard for employees I supervise. **Official Response from Katie Lenhart:** > We appreciate you taking the time to leave a review for Paycom. ### 37. Easy to use, Faster processing, better reporting, Best user interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Ross S. **Reviewed Date:** June 16, 2026 **What do you like best about Paycom?** Approve my check and user interface. The reporting capabilities. **What do you dislike about Paycom?** I don't love the benefits section and how to make the best use of it and I am not able to track my 401K well. **What problems is Paycom solving and how is that benefiting you?** Our reporting and turn around efficiency. ### 38. They solve any issues right away **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** Never fails and they have the answers for any doubt **What do you dislike about Paycom?** Absolutely nothing will likely recommend if I have the opportunity **What problems is Paycom solving and how is that benefiting you?** No mistakes about paychecks at all **Official Response from Katie Lenhart:** > We appreciate your 5-star review! ### 39. Paycom works well for accessing info on my position **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality **Reviewed Date:** April 20, 2026 **What do you like best about Paycom?** I like how I can see my exact paydates from beginning to end date **What do you dislike about Paycom?** I noticed when I left the job and came back I had a lot of issues signing into my old account and had to create a new one which took a while to make work, ive had a coworker with a similar issue. **What problems is Paycom solving and how is that benefiting you?** It offers a performance review section and accurate pay date description. **Official Response from Katie Lenhart:** > Thank you for your review. We'd like to learn more about your experience - please share your feedback with your HR team or reach out to feedback@paycomonline.com with additional details. ### 40. Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** July 02, 2026 **What do you like best about Paycom?** You control what happens with your pay, time, vacation and communication **What do you dislike about Paycom?** Nothing, I like everything about it. It's a wonderful tool. **What problems is Paycom solving and how is that benefiting you?** I don't know of any problems me myself hasn't had any ### 41. I would recommend my friends to use it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** Easy to handle, easy to review, Easy for Training **What do you dislike about Paycom?** Nothing that is not achievable , Use it for my W2 **What problems is Paycom solving and how is that benefiting you?** Solves my problem at its earliest ### 42. Quick, simple and straightforward. Easy to navigate and covers alot of bases!! Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Jah W. **Reviewed Date:** June 09, 2026 **What do you like best about Paycom?** You can do everything in one app. Love the want feature and on demand help if needed. **What do you dislike about Paycom?** The wait for 2 minutes in between punches. **What problems is Paycom solving and how is that benefiting you?** Helps with alot, takes off alot of weight from HR and Management with the do it yourself modo. ### 43. Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** March 18, 2026 **What do you like best about Paycom?** Paycom is a welcome addition to our company. We had never used an online payroll system prior. Paycom is very easy to navigate and very user friendly. Almost no training is required to use it. Well put together system. **What do you dislike about Paycom?** There isn't anything I dislike about Paycom. **What problems is Paycom solving and how is that benefiting you?** Paycom helps me see all aspects of my vacation, sick time etc in real time. Keeping track of timecard is very easy to do. I can look up paycheck and timecard information from the past which is helpful. ### 44. Easy and Accessible HRIS with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Paycom?** I like how easy and accessible Paycom is. The customer service team there is also great! **What do you dislike about Paycom?** Some process improvements can't currently be done, such as signing attachments in the offer letter section. **What problems is Paycom solving and how is that benefiting you?** Streaming administrative tasks **Official Response from Alexis Correa:** > Thank you for sharing your experience! We're glad to hear Paycom's ease of use and dedicated service have helped streamline administrative tasks and make your day-to-day work more efficient. It's great to know our software is helping simplify HR processes while providing the support you need along the way. ### 45. easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** April 01, 2026 **What do you like best about Paycom?** What stands out most about Paycom is how it puts control directly in the hands of employees through its self-service technology. Instead of everything going through HR, employees can manage their own payroll, benefits, and personal information in one place, which makes processes faster, more accurate, and less stressful for everyone. **What do you dislike about Paycom?** The system doesn’t always offer as much customization as some companies want, especially if they have unique workflows or policies. **What problems is Paycom solving and how is that benefiting you?** easy for pto, and accessing handbook ### 46. Very good company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** July 05, 2026 **What do you like best about Paycom?** My payment is always correct and I never have any problems **What do you dislike about Paycom?** Nothing, everything is always correct and that makes me happy **What problems is Paycom solving and how is that benefiting you?** I have no business problems to take care of ### 47. It works for me **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Paycom?** it support sso and its menu system makes sense to me **What do you dislike about Paycom?** it would be better if it its interface had darkmode **What problems is Paycom solving and how is that benefiting you?** no business problems.. its just the system that my org uses. works fine for me ### 48. Facilities maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** Easy to use, the layout for system makes sense **What do you dislike about Paycom?** I don't really like the way they promote the I want it my way **What problems is Paycom solving and how is that benefiting you?** Easy of use ### 49. Paycom is an excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** April 21, 2026 **What do you like best about Paycom?** It is very user friendly and easy to navigate. **What do you dislike about Paycom?** I haven't found any dislikes yet. There isn't really anything I would complain about. **What problems is Paycom solving and how is that benefiting you?** It's very easy to clock in/out. I can keep track of my time with just a couple of clicks and I can see all previous paystubs and tax documents. I can also change my withholding and manage how much I'm depositing into my 401k. **Official Response from Katie Lenhart:** > Paycom makes it easy to access your employee information, from viewing and approving paychecks to adjusting benefits. Thank you for your 5-star review! ### 50. Easy to use and informative. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** May 13, 2026 **What do you like best about Paycom?** It has really clear ways to navigate it. **What do you dislike about Paycom?** Changing passwords too soon, but is okay. **What problems is Paycom solving and how is that benefiting you?** I love when I have to allocate my payment between different bank accounts, it really benefit me, I can change it whenever I need, that make my life easier and I don't have to worry that my bank will be short. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+14%3A55%3A30+-0500&secure%5Bsession_id%5D=777906c7-f1da-410f-be2e-8413f783afed&secure%5Btoken%5D=b453994fed388bf44dfd4d393ada743b3d08b3bf544cecab1cca352774d7de4a&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Basics** - Performance - Mobility **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Payments** - Earned wage access **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Content** - Content Library - Customizability - Content Creation **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Task Automation - AI Agents for HR** - Autonomous Task Execution **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Performance** - Monitoring - Reporting - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management **Feedback** - Continuous Feedback - Requesting Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Learning** - User Interaction Learning - Error Learning **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Client Invoicing** - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring **Reporting** - Cost Tracking - Dashboards **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Platform Performance** - Reporting - Monitoring **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Data** - Dashboards And Reports - Historical Data **Content Generation** - Creativity - Content Accuracy **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Paycom Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,573 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)