--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.7 review_count: 11589 scale: '5' date_modified: '2026-10-08' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"User-Friendly Payroll and Onboarding That Keeps Everything Organized"
4.5/5
What do you like best about Paycom?

I like how user-friendly it is for both employees and employers. On the employee side, it keeps everything organized so employees can easily go into their profile to change or update their information, or look up their pay records. On the employer side, onboarding is very easy to manage and update, and adding new information is straightforward, which makes the overall process much quicker. Doing payroll is also very easy as it automatically calculates their timecards and puts it into payroll making sure we are compliant and hours are calculated correctly. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

You definitely need to work in the Paycom environment for a while to get used to it. However, I don’t think it’s just Paycom—this seems true of any new software or program. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Thank you for sharing how Paycom has helped bring your payroll, onboarding and HR processes together in one single software. We're pleased to hear the platform's automation, organization and our Employee Self-Service® tool have reduced manual work and given your team more time to focus on what matters most.

AN
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Intuitive and Easy to Use"
5/5
What do you like best about Paycom?

Paycom allows myself and other employees to track our hours, leave time, and estimated pay in real time. It is helpful when planning for time off and bills. The app for mobile has shortcuts to quickly enter time and approve checks. For managers, we can use the app to quickly adjust timecards for our employees. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom is more intuitive than other apps I have used, but it would be helpful to have a printable (PDF) handout to share with employees during onboarding versus watching videos. The handouts can be referenced at any time instead of watching multiple videos to get the needed information. Review collected by and hosted on G2.com.

Jessica L.
JL
Jessica L.
Financial Controller
Mid-Market (51-1000 emp.)
"Responsive Support with Quick Access via Email & Phone"
4.5/5
What do you like best about Paycom?

Talking to other people directly when needing help, they are easily accessible via email & phone, and not having long wait times on a general customer service line to get an answer when something is urgent. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The GL implementation process was sold as much easier than the actual use of it. It's an ongoing issue I am going to work on getting fixed so that it is quicker to do each month. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Jessica, we are happy to know your dedicated specialist has been responsive and easy to reach when questions arise. Having knowledgeable support available when it matters is a key part of the Paycom experience, and we appreciate your feedback on the GL process as we continue improving the client experience.

AN
Verified User in Accounting
Mid-Market (51-1000 emp.)
"HR's best friend!"
5/5
What do you like best about Paycom?

Paycom is easy to use and takes away the frustrations that we employee's tend to feel when we need to make changes or updates. I can go see how much leave I have, refresh my memory on the hours I've completed and fix my own tax percentages based on my own needs all without having to schedule a meeting with our HR department. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I cannot think of one thing I don't like about Paycom. Review collected by and hosted on G2.com.

LB
Lindsey B.
Human Resources Specialist
Mid-Market (51-1000 emp.)
"Streamlined Payroll and Helpful Support with Constant Improvements"
4.5/5
What do you like best about Paycom?

My specialist is always there to help me, which is huge. Payroll processing is streamlined, clean, and simplified. Performance Action Plans allow me to seamlessly make changes regarding employee's status, pay rate, etc. with ease. Paycom is also always looking for ways to improve and is consistently rolling out new and useful features such as succession planning and asset management. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes there are some kinks with new features, which is to be expected anywhere. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Lindsey, thank you for sharing your review of Paycom. We appreciate your advocacy!

Victoria K.
VK
Victoria K.
Vice President Human Resources
Mid-Market (51-1000 emp.)
"Seamless Sections, User-Friendly Customization, and Streamlined Processes"
4.5/5
What do you like best about Paycom?

The way in which each section speaks to the others. I don't have to update the same information in more than one location. The app is incredibly user friendly. I love the customization of access. It's also assisting us in bettering our processes and streamlining manual processes. Our support specialists have been great as well. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Due the ability to customize everything, some of it can feel like a lot at times. An example being how Position Seats work. It would be nice to just put everyone in a certain location into one position "group" versus the seat. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

We're glad to hear Paycom is helping simplify processes and reduce manual work through automated decisioning workflows. It's great that our single software, customizable access controls and dedicated support are helping your team work more efficiently while keeping everything connected in one software. Thank you for your advocacy, Victoria!

AN
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Long and strong, stays crunchy in milk, first time, every time."
3.5/5
What do you like best about Paycom?

I really enjoy filling out these reviews. It's not like I have work to do or anything. But seriously, Paycom doesn't probe to hard into my work life. The administrative burden is rather light. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I would like to see a more useful org chart with more complete contact information, years of service at company and metadata Review collected by and hosted on G2.com.

Alex C.
AC
Alex C.
Enterprise (> 1000 emp.)
"Incredibly Easy to Use and Reliable!"
5/5
What do you like best about Paycom?

Paycom makes managing my workday incredibly easy! The mobile app is exceptionally user-friendly, allowing me to view my pay stubs, request time off, and clock in within seconds. Everything is transparent, fast, and organized in one place. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Honestly, nothing stands out as a negative. It works exactly as intended and makes the administrative side of my job completely seamless. Review collected by and hosted on G2.com.

Brittney H.
BH
Brittney H.
Mid-Market (51-1000 emp.)
"Easy to use for agents and managers"
5/5
What do you like best about Paycom?

It's very user friendly, it's easy to use. And it's easy to navigate and to explain to my classes, when I'm training a new class, how to use it, how to punch in just very easy Review collected by and hosted on G2.com.

What do you dislike about Paycom?

If the agent does not agree to a coaching, then it just sits there. Forever, and even after they've come out of my bucket and moved on to their manager if they didn't agree to that. Coaching, I can't approve it and dissolve it. So it just sits there forever and reminds me day after day that there's a coaching. That I'm unable to resolve, because that agent is no longer under my bucket Review collected by and hosted on G2.com.

AN
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Very User Friendly"
5/5
What do you like best about Paycom?

I love the fact that Paycom is so easy to navigate - from viewing my clock in and clock out times and total hours worked (which I use daily,) my ability to approve my pay check, benefit enrollment, just to name a few along with my being able to communicate directly with HR makes the Paycom platform/app a true gem! Thanks for creating such a wonderful app. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I do NOT have any complaints about Paycom. I'm totally satisfied with it even after using it daily for over a year! Review collected by and hosted on G2.com.

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User in Marketing and Advertising
G2
Verified User in Marketing and Advertising
•
Last activity about 2 months ago

What was your Paycom implementation timeline and experience like?

3 Upvotes
1
Join the conversation
Kellen G.
KG
Kellen Greene
•
Last activity 4 months ago

How secure is Paycom's HR and Payroll data?

2 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

9%

Paycom Comparisons
Paycom Features
Payroll Reporting
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation