Hub Features
Platform (8)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. This feature was mentioned in 39 Hub reviews.
Integration APIs
Based on 26 Hub reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 22 reviewers of Hub have provided feedback on this feature.
User, Role, and Access Management
Based on 42 Hub reviews. Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Based on 39 Hub reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Based on 34 Hub reviews. Is accessible from a mobile device and by users on the go.
Reporting
As reported in 37 Hub reviews. Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. This feature was mentioned in 37 Hub reviews.
Knowledge Pages (5)
Templates
Provides pre-made templates for wiki pages and knowledge articles. 21 reviewers of Hub have provided feedback on this feature.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article. This feature was mentioned in 18 Hub reviews.
Versioning and Version History
As reported in 21 Hub reviews. Allows users to see version history and return to previous versions of wiki pages.
Decision Trees
Based on 19 Hub reviews. Displays knowledge articles to be arranged in a decision tree.
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio 22 reviewers of Hub have provided feedback on this feature.
Knowledge Dissemination (9)
Page Analytics
As reported in 22 Hub reviews. Provides data on wiki page and knowledge article use.
Permissions
As reported in 26 Hub reviews. Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Based on 22 Hub reviews. Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Based on 22 Hub reviews. Notifies users when changes occur.
Advanced Search
As reported in 22 Hub reviews. Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web This feature was mentioned in 18 Hub reviews.
Organization
Allows knowledge pages to be organized into sections and subsections as needed 19 reviewers of Hub have provided feedback on this feature.
Other Integrations
Integrated with other tools to faciliate the sharing of information 16 reviewers of Hub have provided feedback on this feature.
Knowledge Integrations
Integrates with other knowledge repositories in the business 16 reviewers of Hub have provided feedback on this feature.
Platform Basics (3)
Performance Benchmarking
Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. 15 reviewers of Hub have provided feedback on this feature.
Reporting & Dashboards
Based on 29 Hub reviews. Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
Based on 14 Hub reviews. Connects to external systems and applications as needed to complete team workflows.
Platform Content (3)
Employee Pulse Surveys
Based on 19 Hub reviews. Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.
Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. 23 reviewers of Hub have provided feedback on this feature.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. This feature was mentioned in 11 Hub reviews.
Platform Additional Functionality (4)
Employee Segmenting
As reported in 19 Hub reviews. Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. This feature was mentioned in 11 Hub reviews.
Peer Recognition
As reported in 22 Hub reviews. Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
Social Feedback Portal
As reported in 16 Hub reviews. Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Information Distribution (5)
News Feed
As reported in 43 Hub reviews. Allows information to be distributed via a scrolling news feed.
Newsletter
Allows information to be distributed via newsletter. 29 reviewers of Hub have provided feedback on this feature.
Notifications
Allows information to be distributed via push notification. 37 reviewers of Hub have provided feedback on this feature.
Email
Based on 35 Hub reviews. Allows information to be distributed via email.
Multi-Channel Sharing
Based on 19 Hub reviews. Allows administrators to deliver information through multiple channels at once.
Employee Engagement (8)
Employee Generated Content
Based on 28 Hub reviews. Able to share pictures, videos or external articles, and users can participate in the communication if authorized
Confirmation
As reported in 27 Hub reviews. Allows employees to confirm that they have received or read a piece of content.
Comments
Allows employees to leave comments on posts within the application. This feature was mentioned in 37 Hub reviews.
Inline Translation
Automatically translates information via machine translation. This feature was mentioned in 16 Hub reviews.
Administrative Access
Allows administrators to set permissions within the application. This feature was mentioned in 35 Hub reviews.
Content Interaction
Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.
Surveys (global & local)
Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.
Chat
Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).
Content (3)
Versioning
Stores different versions of a document.
File Request
Allows businesses to request files from clients.
Feedback
Allows businesses to solicit feedback on projects or documents from clients.
Collaboration (5)
Instant Messaging
Provides internal and/or external instant messaging capability.
Project Management
Offer project management features like task creation and tracking within the application.
Analytics
Offer analytics concerning productivity or client engagement.
Time Tracking
Allows businesses to track time spent on projects within the application.
Mobile Application
Provides a mobile application.
Admin & Reporting Features - Enterprise Social Networking (ESN) (5)
Content Moderation
Helps administrators ensure content is compliant with company policies by providing tools to monitor and moderate user-generated content.
Polls & Surveys
Enables users to create and conduct polls and surveys to gather employee feedback and opinions.
Content Management
Provides cloud-based storage to manage, organize, and store information and documents.
Analytics & Reporting
Administrators have access to analytics and reporting tools to monitor platform usage, engagement, and impact of ESN on the organization.
User Management
Enables administrators to create, edit, and deactivate user profiles as well as assign different roles and permissions based on user responsibilities.
Content & Community Features - Enterprise Social Networking (ESN) (3)
Community Building
Enables users to create groups or communities for the purpose of connecting on shared interests or goals.
Knowledge Sharing
Allows users to upload, share, and collaborate on a variety of documents and file types.
User Generated Content
Allows users to create and share content via posts, comments, and discussion forums.
User Experience & Accessibility - Employee Communications (4)
Native Mobile Application
Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
Branded Experience
Provides customizable web platform for colors, fonts, company branding etc.
Personalized Ux Experience
Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.
Audience Management & Creation
Creates segmentation groups and communication audiences to target messages, content, features access, etc.
Content Distribution - Employee Communications (3)
Newsfeed
Displays application newsfeed content in an engaging and modern manner.
Newsletter Engine
Allows for reaching employees through the Integrated newsletter builder via email
Multi-Channel Sharing
Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.
Additional Features - Employee Communications (3)
Emergency Notifications
Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.
Analytics
Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.
Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.
Agentic AI - Employee Communications (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Enterprise Social Networking (ESN) (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Employee Intranet (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Technology Glossary Features
View definitions of the features and discover new technology terms.
Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees.
Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and the best practices needed to make it work.





