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Ottimate Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Ottimate Media

Ottimate Demo - Upload, Manage, Sync!
Streamline your invoice processing from upload to payment to export, and everything in between!
Ottimate Demo - Automatic GL Coding
Code an item once to your Chart of Accounts and we'll remember it forver!
Ottimate Demo - Customize Your Approval Policies
If a piece of information is on an invoice, we can make it a routing rule.
Ottimate Demo - Mobile and Remote Dashboard
View your invoices and personal tasks from anywhere
Ottimate Demo - Schedule Payments
Whether you're in the office or on vacation, schedule payments in advance and never miss another due date!
Ottimate Demo - Get Cash Back with vCard
Every payment made with our vCard program can get you up to 1% cashback!
The Club at Admirals Cove: From 24 Hours to 5-Minute Invoice Processing
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The Club at Admirals Cove: From 24 Hours to 5-Minute Invoice Processing
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Ottimate Reviews (154)

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Reviews

Ottimate Reviews (154)

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4.5
155 reviews

Pros & Cons

Generated from real user reviews
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Mary H.
MH
Accounting Manager
Mid-Market (51-1000 emp.)
"Plate IQ"
What do you like best about Ottimate?

Very user friendly. We are able to customize the available GL and vendors. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

The only 'negative', which really isn't, is that it takes 24 hours to upload invoices. But if you're in a hurry, you can create and upload an invoice in real time, so it's not really an issue! Review collected by and hosted on G2.com.

Steve F.
SF
CFO, Vice President of Finance and Administration
Mid-Market (51-1000 emp.)
"Plate IQ Brings Simplicity and Visibility to AP"
What do you like best about Ottimate?

The speed and accuracy of the invoice processing algorithm, the EDI interface with major food vendors, the flexible ways to upload invoices (document scans, email, website, photos via convenient mobile app), department-level approvals, dashboard insights, easy-to-use integration with our Clubessential ERP, seamless integration with bill payment processing, bill payment optimization (ACH, vCard, and paper checks), and much more. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Really, nothing. I look forward to ERP vendors like Clubessential developing a more highly-coupled interface with Plate IQ and even more suppliers leveraging Plate IQ's EDI capabilities. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Good system, there are some things that need improvement."
What do you like best about Ottimate?

Plate Iq is very good at organizing invoices. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Invoices get stuck in upload/stay hidden. Piq also duplicates vendors frequently. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market (51-1000 emp.)
"LOVE PIQ! TIME SAVER!"
What do you like best about Ottimate?

How it reads notes on invoices and save so much time! Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Nothing, an Impressive program! No major issues after 6 months. Review collected by and hosted on G2.com.

Adam V.
AV
Owner
Small-Business (50 or fewer emp.)
"Easy integration for COGS management."
What do you like best about Ottimate?

It's a great integration for Quickbooks. It saves us several hours each week while allowing us to easily manage our invoices. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

I wish that it was easier to manage duplicate vendors. Review collected by and hosted on G2.com.

Response from Jillian Straw of Ottimate

Hey Adam! Thanks for taking the time to leave your review. I'm glad you've found our support helpful!

Tim L.
TL
Chief Engineer
Mid-Market (51-1000 emp.)
"Plate IQ is the best!"
What do you like best about Ottimate?

Ease of use. I love the drag and drop feature. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

The flag resolution. I wish the flag resolution process was more straightforward. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Small-Business (50 or fewer emp.)
"Inconsistency in processing along with NO phone service for help has made it very frustrating."
What do you like best about Ottimate?

Nothing stands out at this time. The support people (via email) seem to be very nice and respond . Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Items are not processed precisely how they read on the invoice. They leave off numbers, letters, and dashes that are important in item numbers. Misspelling that causes new items to be created along with whether an item has capital or lowers case letters or not. You can tell if two people are doing one invoice and exactly where one stops and the other starts. Inconsistancy in the processing comes a lot from misspelling. This is much more time consuming than we were lead to believe. Review collected by and hosted on G2.com.

Response from Jillian Straw of Ottimate

Hello, I am very sorry to hear this of your experience with Plate IQ. Please reach out to me directly (jillian@plateiq.com) and I will try my best to rectify this situation so that your experience can reflect the value we hope to give to each customer. Thank you for bringing this to my attention.

Verified User in Restaurants
UR
Mid-Market (51-1000 emp.)
"AP Processing - PIQ works like a dream"
What do you like best about Ottimate?

Easy to use software has allowed our bill entry process to move more quickly and more accurately. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Nothing! We love Plate IQ. Further integrations with processes like inventory management. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"PlateIQ"
What do you like best about Ottimate?

Everything all in one place, ability to see all invoices from a given time period Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

It sometimes incorrectly picks up items and mislabels them Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business (50 or fewer emp.)
"A very helpful tool"
What do you like best about Ottimate?

Plate IQ makes it very simple to communicate with accounting department and makes it easy to track prices from all your vendors. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There is not much I dislike it is a very useful tool in todays technological world, If it had a inventory tracking software included it would be complete Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

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Ottimate Features
Due Dates
Payment Tracking
Capture
Approvals
Batch Processing
Consolidation
Accounting
Payments
ERP
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