# Best Telemedicine Software

## How Many Telemedicine Software Products Does G2 Track?

**Total Products under this Category:** 256

### Category Stats (Jul 2026)

- **Average Rating:** 4.22/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PrognoCIS (+2.32%) - Among all products in this category, PrognoCIS recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Telemedicine Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,500+ Authentic Reviews
- 256+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Telemedicine Software
 ![G2 Grid® for Telemedicine Software plotting products by satisfaction and market presence](https://www.g2.com/categories/telemedicine/grids.png?focus%5B%5D=154579&focus%5B%5D=47888&focus%5B%5D=47168&focus%5B%5D=108963&focus%5B%5D=111520&focus%5B%5D=46458&focus%5B%5D=15407&focus%5B%5D=42622)

Highlighted products: Carepatron, Spruce Health, Practice Better, Zanda (formerly Power Diary), Talkspace, Klara, iPlum, and Doxy.me.

Underlying data: [Grid® JSON](https://www.g2.com/categories/telemedicine/grids.json?focus%5B%5D=carepatron&focus%5B%5D=spruce-health&focus%5B%5D=practice-better&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=talkspace&focus%5B%5D=klara&focus%5B%5D=iplum&focus%5B%5D=doxy-me)

**Sponsored**

### HealthArc

We help healthcare providers and payers manage chronic patients more effectively through an AI-driven Remote Patient Monitoring and Chronic Care Management platform. Our solution integrates seamlessly with your EHR, automates CMS-compliant billing, and delivers actionable patient insights — enabling you to improve outcomes, boost reimbursements, and reduce staff workload. With our technology, you can spend more time on care and less time on paperwork.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1604&secure%5Bchosen_at%5D=2026-07-29T08%3A44%3A33Z&secure%5Bdisplayable_resource_id%5D=1651&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1651&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1420533&secure%5Bresource_id%5D=1604&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftelemedicine&secure%5Btoken%5D=0ed4b4a80a8e2b86b6263b351159305387836faace80af6cb2e13770c55c99e9&secure%5Burl%5D=https%3A%2F%2Fwww.healtharc.io%2F&secure%5Burl_type%5D=company_website)

### [Carepatron](https://www.g2.com/products/carepatron/reviews)

Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.

**Average Rating:** 4.5/5.0

**Total Reviews:** 548

#### How Do G2 Users Rate Carepatron?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.7/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Carepatron?

- **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron)
- **Company Website:** www.carepatron.com
- **Year Founded:** 2018
- **HQ Location:** 408 W 14th Street New York, NY 10014
- **Twitter:** @CarepatronHQ  
292 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b9d1d011c1e85433bd1a53e905381b744bf1d525fd417b7bd04599b7505856&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcarepatron&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 91% Small, 3% Medium

#### What Do G2 Reviewers Say About Carepatron?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly.
- Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals.
- Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity.
- Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support.
- Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity.

##### Cons

- Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows.
- Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options.
- Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility.
- Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness.
- Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs.

#### What Are Recent G2 Reviews of Carepatron?

**["Easy Templates Simplify Case Assessments"](https://www.g2.com/survey_responses/carepatron-review-13051702)**

**Rating:** 4.0/5.0 stars

_— Belle K._

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13051702)

**["Beautiful, Functional Platform With Great AI Tools and Fabulous Support"](https://www.g2.com/survey_responses/carepatron-review-13033877)**

**Rating:** 5.0/5.0 stars

_— Rashad G._

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13033877)

### [Spruce Health](https://www.g2.com/products/spruce-health/reviews)

Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your entire practice's phone system with VoIP phones and phone trees. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, payments, schedule and saved messages, and EHR integrations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 342

#### How Do G2 Users Rate Spruce Health?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.2/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Spruce Health?

- **Seller:** [Spruce](https://www.g2.com/sellers/spruce)
- **Company Website:** www.sprucehealth.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @SpruceHealth  
642 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51a8c1780d3b4798d20b83d7762b3faaba3114a821c58d4356aef9c3742ec1c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspruce-health%2F&secure%5Burl_type%5D=linkedin_company_website)  
55 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Therapist
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 98% Small, 1% Medium

#### What Do G2 Reviewers Say About Spruce Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Spruce Health, enhancing communication for both providers and clients.
- Users value the **efficiency** of Spruce Health for seamless client communication and secure information handling.
- Users appreciate the **ease of communication** with clients through Spruce Health, enjoying its user-friendly and secure features.
- Users value the **responsive and helpful customer support** of Spruce Health, ensuring quick resolutions and seamless communication.
- Users commend the **efficient patient communication** features of Spruce Health, enhancing connectivity and security in their practice.

##### Cons

- Users find the **limited features** of Spruce Health restrictive, especially regarding client account requirements for HIPAA compliance.
- Users find it frustrating that some features, like auto replies, require a higher tier, limiting overall **functionality**.
- Users find Spruce Health to be **expensive** , especially regarding user fees and additional customization options.
- Users face **messaging issues** due to clients needing accounts for HIPAA compliance, complicating communication and archiving.
- Users express a desire for improved **integration capabilities** , particularly with custom forms and seamless workflow enhancements.

#### What Are Recent G2 Reviews of Spruce Health?

**["Spruce Health API Integration (with Keragon) Saved Me Hours Every Month"](https://www.g2.com/survey_responses/spruce-health-review-12876074)**

**Rating:** 5.0/5.0 stars

_— Christoffer L._

[Read full review](https://www.g2.com/survey_responses/spruce-health-review-12876074)

**["Flexible, Versatile Communication for Growing Teams with Spruce Health"](https://www.g2.com/survey_responses/spruce-health-review-13054721)**

**Rating:** 4.5/5.0 stars

_— Nathan M._

[Read full review](https://www.g2.com/survey_responses/spruce-health-review-13054721)

#### What Are G2 Users Discussing About Spruce Health?

- [What is Spruce Health used for?](https://www.g2.com/discussions/what-is-spruce-health-used-for)
- [What does Spruce do?](https://www.g2.com/discussions/spruce-health-what-does-spruce-do)
- [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) - 1 comment
- [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) - 1 comment
- [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) - 10 comments

### [Practice Better](https://www.g2.com/products/practice-better/reviews)

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

**Average Rating:** 4.7/5.0

**Total Reviews:** 297

#### How Do G2 Users Rate Practice Better?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.9/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Practice Better?

- **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc)
- **Company Website:** practicebetter.io
- **Year Founded:** 2014
- **HQ Location:** Toronto, ON, CA
- **Twitter:** @thatcleanlife  
4,778 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Registered Dietitian, Owner
- **Top Industries:** Health, Wellness and Fitness, Alternative Medicine
- **Company Size:** 96% Small

#### What Do G2 Reviewers Say About Practice Better?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly.
- Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks.
- Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time.
- Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks.
- Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively.

##### Cons

- Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists.
- Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists.
- Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency.
- Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks.
- Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses.

#### What Are Recent G2 Reviews of Practice Better?

**["Everything at Your Fingertips with Practice Better"](https://www.g2.com/survey_responses/practice-better-review-8288026)**

**Rating:** 5.0/5.0 stars

_— Elizabeth A._

[Read full review](https://www.g2.com/survey_responses/practice-better-review-8288026)

**["Elite, Easy-to-Use Platform with Outstanding Customer Service"](https://www.g2.com/survey_responses/practice-better-review-12488200)**

**Rating:** 5.0/5.0 stars

_— Stephanie Z._

[Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200)

#### What Are G2 Users Discussing About Practice Better?

- [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made)
- [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment
- [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment
- [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment

### [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews)

Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions.

**Average Rating:** 4.7/5.0

**Total Reviews:** 294

#### How Do G2 Users Rate Zanda (formerly Power Diary)?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zanda (formerly Power Diary)?

- **Seller:** [Zanda](https://www.g2.com/sellers/zanda)
- **Company Website:** zandahealth.com
- **Year Founded:** 2010
- **HQ Location:** Ballarat, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7338f0bde833c2293f96a15090d4ecfe5cc95a8a2e623f85ae220ae6b3e22b78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpower-diary%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Psychologist, Director
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 94% Small, 1% Medium

#### What Do G2 Reviewers Say About Zanda (formerly Power Diary)?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Zanda, enjoying its simple setup and seamless all-in-one integration.
- Users value the **responsive and helpful customer support** at Zanda, enhancing their overall experience and satisfaction.
- Users find the **setup ease** of Zanda incredibly valuable, simplifying onboarding and enhancing the overall user experience.
- Users value Zanda's **clear scheduling and integration** , enhancing appointment management and financial tracking effortlessly.
- Users find Zanda's **helpful customer support** and user-friendly features invaluable for efficient practice management.

##### Cons

- Users find the **automation setup unclear** , leading to inefficiencies and needing to manage multiple platforms for billing.
- Users experience **limited features** in Zanda, particularly with room bookings and integration options, affecting workflow efficiency.
- Users express frustration with the **lack of functionality for room bookings** , hindering seamless scheduling and management.
- Users often face **complex setup** challenges with Zanda, leading to frustration and a steep learning curve.
- Users face **payment issues** with Zanda, including lack of automation and limited access for admin staff.

#### What Are Recent G2 Reviews of Zanda (formerly Power Diary)?

**["Customizable and Cost-Effective Practice Management"](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-12258829)**

**Rating:** 5.0/5.0 stars

_— Vernon K._

[Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-12258829)

**["Powerdiary is like having an assistant"](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)**

**Rating:** 4.5/5.0 stars

_— Karen M._

[Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)

#### What Are G2 Users Discussing About Zanda (formerly Power Diary)?

- [What does Power Diary do?](https://www.g2.com/discussions/what-does-power-diary-do) - 1 comment
- [Is there an app for power diary?](https://www.g2.com/discussions/is-there-an-app-for-power-diary) - 3 comments
- [What is the purpose of practice management software?](https://www.g2.com/discussions/what-is-the-purpose-of-practice-management-software)
- [What is power dairy?](https://www.g2.com/discussions/what-is-power-dairy) - 1 comment

### [Klara](https://www.g2.com/products/klara/reviews)

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows.

**Average Rating:** 4.6/5.0

**Total Reviews:** 105

#### How Do G2 Users Rate Klara?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.5/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 9.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Klara?

- **Seller:** [Klara](https://www.g2.com/sellers/klara)
- **Company Website:** www.klara.com
- **Year Founded:** 2013
- **HQ Location:** New York, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a136dfcaab706c805cb4c3fc325040525850012ad38737d8ff40f5700f062501&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetklara%2F&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 72% Small, 21% Medium

#### What Do G2 Reviewers Say About Klara?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Klara for its **user-friendly communication** , providing quick and safe interaction with their doctors' offices.
- Users love the **ease of use** of Klara, enjoying seamless communication and customization options for patient interactions.
- Users appreciate the **simplicity of patient communication** with Klara, enjoying easy access and outreach capabilities.
- Users recognize the **efficient texting communication** of Klara, enhancing patient interaction and streamlining operations effectively.
- Users praise the **easy and intuitive interface** of Klara, enhancing productivity and communication with patients.

##### Cons

- Users find Klara's **limited features** frustrating, as it hampers easy use and lacks necessary customization options.
- Users experience significant **communication issues** with Klara, facing difficulties in accessing past conversations and receiving timely support.
- Users face **messaging issues** in Klara, including glitches, unclear messages, and difficulties in managing communications effectively.
- Users struggle with **search issues** in Klara, often unable to find closed conversations or locate patients efficiently.
- Users express frustration with **limited messaging features** , including small texts and lack of customization options.

#### What Are Recent G2 Reviews of Klara?

**["Enhanced Patient Communication, Easy Setup"](https://www.g2.com/survey_responses/klara-review-12000889)**

**Rating:** 5.0/5.0 stars

_— Abigail S._

[Read full review](https://www.g2.com/survey_responses/klara-review-12000889)

**["Effortless Patient Communication with Klara"](https://www.g2.com/survey_responses/klara-review-12657112)**

**Rating:** 4.5/5.0 stars

_— KRUNAL P._

[Read full review](https://www.g2.com/survey_responses/klara-review-12657112)

#### What Are G2 Users Discussing About Klara?

- [What is Klara used for?](https://www.g2.com/discussions/what-is-klara-used-for)
- [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) - 1 comment
- [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) - 1 comment
- [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) - 1 comment

### [Talkspace](https://www.g2.com/products/talkspace/reviews)

Mission at Talkspace is to make therapy affordable and accessible to everyone. They have a network of professional, licensed therapists available for consultations and long-term treatment plans, all via your smartphone or the web.

**Average Rating:** 3.9/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Talkspace?

- **Telecommunications:** 9.7/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 9.6/10 (Category avg: 8.0/10)
- **Practice Specific:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Talkspace?

- **Seller:** [Talkspace](https://www.g2.com/sellers/talkspace)
- **Year Founded:** 2011
- **HQ Location:** New York, New York
- **Twitter:** @talkspace  
29,146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b7e16cb6ca5ec4800ec01333a58d6257f77c659f4e6c15ba0987c38191280dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalkspace-online-therapy%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,171 employees on LinkedIn®
- **Ownership:** TALK (NASDAQ)

#### Who Uses This Product?

- **Company Size:** 50% Large, 25% Medium

#### What Do G2 Reviewers Say About Talkspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **accessibility** of Talkspace, especially the option to use text for therapy sessions.
- Users appreciate the **accessible communication options** of Talkspace, valuing the text feature for comfort and convenience.

#### What Are Recent G2 Reviews of Talkspace?

**["The Right Platform for Talking and Therapy"](https://www.g2.com/survey_responses/talkspace-review-9085960)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/talkspace-review-9085960)

**["There when I need them!"](https://www.g2.com/survey_responses/talkspace-review-9108642)**

**Rating:** 4.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/talkspace-review-9108642)

#### What Are G2 Users Discussing About Talkspace?

- [What is Talkspace used for?](https://www.g2.com/discussions/what-is-talkspace-used-for)

### [Curogram](https://www.g2.com/products/curogram/reviews)

Curogram is an all-in-one, HIPAA-compliant patient engagement and communication platform that seamlessly integrates with virtually any Electronic Medical Record (EMR) . Designed for medical offices, it simplifies front-office operations, boosts revenue, and significantly enhances the patient experience

**Average Rating:** 4.8/5.0

**Total Reviews:** 99

#### How Do G2 Users Rate Curogram?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 10.0/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 10.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Curogram?

- **Seller:** [Curogram](https://www.g2.com/sellers/curogram)
- **Company Website:** curogram.com
- **Year Founded:** 2016
- **HQ Location:** Newport Beach, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d09b4a4a7f04f42a3deeb85c95960cfa03a885a7345453c7a57b3c4219456cc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcurogram%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 73% Small, 11% Medium

#### What Do G2 Reviewers Say About Curogram?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Curogram, enhancing patient communication and streamlining daily operations effectively.
- Users appreciate the **efficient patient communication** of Curogram, which streamlines workflows and enhances engagement.
- Users value Curogram for its **simple and effective patient communication** , enhancing engagement and streamlining workflows effortlessly.
- Users appreciate the **efficient communication** facilitated by Curogram, enhancing workflows and reducing phone call reliance.
- Users value Curogram's **responsive customer support** , which enhances their experience and simplifies communications.

##### Cons

- Users face **texting issues** with Curogram, including message routing errors and missing phone call capabilities that hinder communication.
- Users express concern over **inadequate reporting** , citing limited customization and integration that impact overall utility.
- Users face **messaging issues** with Curogram, including lag and misrouted messages that disrupt workflow and communication.
- Users highlight **poor integration** , noting difficulties with EMR compatibility and the need for improved workflows across platforms.
- Users note **poor reporting** capabilities, as many functions require support, limiting efficient self-service and integration.

#### What Are Recent G2 Reviews of Curogram?

**["Effortless Patient Communication, Needs Better Merging"](https://www.g2.com/survey_responses/curogram-review-12793642)**

**Rating:** 5.0/5.0 stars

_— Kevin M._

[Read full review](https://www.g2.com/survey_responses/curogram-review-12793642)

**["Streamlined Patient Communication and Seamless Integration as well as Speedy Resolution of Issues"](https://www.g2.com/survey_responses/curogram-review-12667095)**

**Rating:** 5.0/5.0 stars

_— Michelle M._

[Read full review](https://www.g2.com/survey_responses/curogram-review-12667095)

### [Doxy.me](https://www.g2.com/products/doxy-me/reviews)

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.

**Average Rating:** 4.5/5.0

**Total Reviews:** 98

#### How Do G2 Users Rate Doxy.me?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.2/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 5.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Doxy.me?

- **Seller:** [Doxy.me](https://www.g2.com/sellers/doxy-me)
- **Year Founded:** 2014
- **HQ Location:** Charleston, US
- **Twitter:** @doxyme  
3,662 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15a29fcc133c701788575ada9c6b8e61f3c7ec0666c4c7d7e6764c0372930bb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9311717%2F&secure%5Burl_type%5D=linkedin_company_website)  
118 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 85% Small, 11% Medium

#### What Do G2 Reviewers Say About Doxy.me?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Doxy.me, finding it straightforward and smooth for both clients and therapists.
- Users love the **easy access** of Doxy.me, enabling quick setup and a smooth experience for patients.
- Users praise the **efficiency** of Doxy.me, enjoying easy meetings and robust security features for client services.
- Users appreciate the **navigation ease** of Doxy.me, finding it straightforward and smooth for both clients and therapists.
- Users value the **fast setup** and ease of use, enabling smooth patient access and effective visits.

##### Cons

- Users experience **technical glitches** during videos but can troubleshoot and refresh to improve performance.

#### What Are Recent G2 Reviews of Doxy.me?

**["Effortless Meetings and Top-Notch Security"](https://www.g2.com/survey_responses/doxy-me-review-12053358)**

**Rating:** 5.0/5.0 stars

_— Khazana M._

[Read full review](https://www.g2.com/survey_responses/doxy-me-review-12053358)

**["Effortless Navigation and Smooth Performance for All Users"](https://www.g2.com/survey_responses/doxy-me-review-11903944)**

**Rating:** 4.5/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/doxy-me-review-11903944)

#### What Are G2 Users Discussing About Doxy.me?

- [How has Doxy.me supported your telemedicine services, and what features do you rely on most?](https://www.g2.com/discussions/how-has-doxy-me-supported-your-telemedicine-services-and-what-features-do-you-rely-on-most)
- [What is Doxy.me used for?](https://www.g2.com/discussions/doxy-me-what-is-doxy-me-used-for)
- [Is there a time limit on Doxy me?](https://www.g2.com/discussions/is-there-a-time-limit-on-doxy-me) - 1 comment
- [Is the free version of Doxy me Hipaa compliant?](https://www.g2.com/discussions/is-the-free-version-of-doxy-me-hipaa-compliant) - 1 comment
- [How do you use Doxy as a patient?](https://www.g2.com/discussions/how-do-you-use-doxy-as-a-patient) - 1 comment

### [iPlum](https://www.g2.com/products/iplum/reviews)

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

**Average Rating:** 4.3/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate iPlum?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.4/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind iPlum?

- **Seller:** [iplum](https://www.g2.com/sellers/iplum)
- **Company Website:** iplum.com
- **Year Founded:** 2015
- **HQ Location:** Santa Clara, US
- **Twitter:** @iPlumApp  
104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57ed84f365e0b9424ae83426ceba145ef5e124d971b9fbe9181192b066e62229&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9999628%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 94% Small, 6% Large

#### What Do G2 Reviewers Say About iPlum?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of iPlum, highlighting its user-friendly app and seamless call management.
- Users value the **HIPAA compliance** of iPlum, providing a secure option for their professional communication needs.
- Users value the **privacy and security** of iPlum, appreciating HIPAA compliance for safe communications in education.
- Users appreciate the **easy setup** of iPlum, finding it straightforward and user-friendly for their business needs.
- Users love the **convenient text messaging** features of iPlum, allowing seamless communication for their business.

##### Cons

- Users face **texting issues** due to delays and complicated processes for sending and receiving messages on iPlum.
- Users often face **call issues** with iPlum, including problems with ringing and transferring calls effectively.
- Users find the **complex processes** of iPlum frustrating, often delaying access to essential features and support resolution.
- Users find iPlum's interface **lack intuitive design** , facing numerous complications during basic tasks such as number approval.
- Users face **call functionality issues** with iPlum, experiencing problems with call pickup and contact transfer.

#### What Are Recent G2 Reviews of iPlum?

**["Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance"](https://www.g2.com/survey_responses/iplum-review-13053638)**

**Rating:** 5.0/5.0 stars

_— Leonardo R._

[Read full review](https://www.g2.com/survey_responses/iplum-review-13053638)

**["Flexible, Secure Business Communication for Remote Teams"](https://www.g2.com/survey_responses/iplum-review-12852734)**

**Rating:** 5.0/5.0 stars

_— Deanna W._

[Read full review](https://www.g2.com/survey_responses/iplum-review-12852734)

#### What Are G2 Users Discussing About iPlum?

- [What is iPlum used for?](https://www.g2.com/discussions/what-is-iplum-used-for)

### [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

**Average Rating:** 3.7/5.0

**Total Reviews:** 166

#### How Do G2 Users Rate NextGen Healthcare EHR?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.3/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.6/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NextGen Healthcare EHR?

- **Seller:** [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare)
- **Company Website:** www.nextgen.com
- **Year Founded:** 1974
- **HQ Location:** Remote
- **Twitter:** @NextGen  
21,203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69cda26ad2397a3cfc66daa1946cac220719acd4e10eae75910f9f9a0e2fef9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12738%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,193 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 55% Medium, 40% Small

#### What Do G2 Reviewers Say About NextGen Healthcare EHR?

_AI-generated summary from verified user reviews_

##### Pros

- Users find NextGen Healthcare EHR to be **easy to manage and train** , enhancing efficiency with responsive support.
- Users find the **support and training** of NextGen Healthcare EHR to be effective and manageable for new users.
- Users find the **training process** for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability.
- Users appreciate the **fast and helpful support** from NexGen, making it easy to train new users effectively.
- Users value the **customizability** of NextGen Healthcare EHR, tailoring the software to fit their specific needs.

##### Cons

- Users struggle with the **difficult navigation** of NextGen Healthcare EHR, finding it hard to use and enroll patients.
- Users find the **navigation difficult** , making it challenging for patients to efficiently access the system.
- Users find the **access issues** with the patient portal frustrating, making enrollment difficult for patients.
- Users are frustrated with the **excessive clicks required** and the limitation of accessing only one patient chart at a time.
- Users find the **confusing features** of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access.

#### What Are Recent G2 Reviews of NextGen Healthcare EHR?

**["NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)**

**Rating:** 5.0/5.0 stars

_— Jose D._

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)

**["Robust Features with Slight Learning Curve"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)**

**Rating:** 4.0/5.0 stars

_— Chez G._

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)

#### What Are G2 Users Discussing About NextGen Healthcare EHR?

- [What is NextGen Healthcare EHR used for?](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for)
- [How much does NextGen EHR cost?](https://www.g2.com/discussions/how-much-does-nextgen-ehr-cost)
- [How do you use NextGen EHR?](https://www.g2.com/discussions/how-do-you-use-nextgen-ehr)
- [Who uses NextGen?](https://www.g2.com/discussions/who-uses-nextgen)
- [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment

### [SimplePractice](https://www.g2.com/products/simplepractice/reviews)

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.

**Average Rating:** 4.1/5.0

**Total Reviews:** 126

#### How Do G2 Users Rate SimplePractice?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.8/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 6.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SimplePractice?

- **Seller:** [SimplePractice](https://www.g2.com/sellers/simplepractice)
- **Year Founded:** 2012
- **HQ Location:** Santa Monica, California
- **Twitter:** @simplepractice  
2,441 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cf17c4d073a60e96f2fc08e22f84ab0b800f414230e1b6968ee027ff4cc693a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2686631%2F&secure%5Burl_type%5D=linkedin_company_website)  
649 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 97% Small, 2% Medium

#### What Do G2 Reviewers Say About SimplePractice?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SimplePractice to be incredibly **easy to use** , streamlining appointments, documentation, and billing efficiently.
- Users love the **automation features** of SimplePractice, significantly enhancing efficiency in scheduling, billing, and compliance.
- Users value the **time-saving document management features** of SimplePractice, enhancing efficiency and organization in their practice.
- Users appreciate the **easy access** of SimplePractice, facilitating smooth navigation for both practitioners and clients.
- Users love the **time-saving features** of SimplePractice that enhance compliance, billing, and overall efficiency in client management.

##### Cons

- Users find the **limited features** for reporting and chart options frustrating, impacting overall efficiency and usability.
- Users find **inadequate reporting** features frustrating, as they complicate workflows and increase manual tasks unnecessarily.
- Users often face **inconveniences** with bugs and extra steps in workflows, increasing their workload when using SimplePractice.
- Users feel that there is **limited customization** available, particularly regarding features and workflows within group practice plans.
- Users find the **limited functionality** of SimplePractice restricts customization and complicates workflow for individual practitioners.

#### What Are Recent G2 Reviews of SimplePractice?

**["Streamlined EHR with Telehealth Integration"](https://www.g2.com/survey_responses/simplepractice-review-12220573)**

**Rating:** 5.0/5.0 stars

_— Anamile G._

[Read full review](https://www.g2.com/survey_responses/simplepractice-review-12220573)

**["Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing"](https://www.g2.com/survey_responses/simplepractice-review-12652346)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/simplepractice-review-12652346)

#### What Are G2 Users Discussing About SimplePractice?

- [What are the benefits and challenges of using SimplePractice for managing your practice?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-simplepractice-for-managing-your-practice)
- [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) - 1 comment
- [What is simple practice LLC?](https://www.g2.com/discussions/what-is-simple-practice-llc)
- [How much is simple practice per month?](https://www.g2.com/discussions/how-much-is-simple-practice-per-month)
- [Is simple practice an EHR?](https://www.g2.com/discussions/is-simple-practice-an-ehr)

### [Updox](https://www.g2.com/products/updox/reviews)

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

**Average Rating:** 4.4/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Updox?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.6/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Updox?

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,612 employees on LinkedIn®
- **Ownership:** NASDAQ: EVCM

#### Who Uses This Product?

- **Who Uses This:** Medical Assistant, Office Manager
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 85% Small, 9% Medium

#### What Are Recent G2 Reviews of Updox?

**["Excellent software for online consultation"](https://www.g2.com/survey_responses/updox-review-8941267)**

**Rating:** 5.0/5.0 stars

_— Khushi P._

[Read full review](https://www.g2.com/survey_responses/updox-review-8941267)

**["Great Software!!"](https://www.g2.com/survey_responses/updox-review-8966403)**

**Rating:** 5.0/5.0 stars

_— Avinash A._

[Read full review](https://www.g2.com/survey_responses/updox-review-8966403)

#### What Are G2 Users Discussing About Updox?

- [What are the benefits and drawbacks of using Updox for patient communication?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-updox-for-patient-communication)
- [How do I fax from Updox?](https://www.g2.com/discussions/how-do-i-fax-from-updox)
- [How much does Updox cost per month?](https://www.g2.com/discussions/how-much-does-updox-cost-per-month) - 2 comments
- [Does Updox have an app?](https://www.g2.com/discussions/does-updox-have-an-app) - 1 comment
- [What is Updox used for?](https://www.g2.com/discussions/what-is-updox-used-for) - 5 comments

### [ModMed](https://www.g2.com/products/modmed/reviews)

At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 362

#### How Do G2 Users Rate ModMed?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.8/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.3/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ModMed?

- **Seller:** [ModMed](https://www.g2.com/sellers/modmed)
- **Company Website:** www.modmed.com
- **Year Founded:** 2010
- **HQ Location:** Boca Raton, Florida
- **Twitter:** @modmed  
4,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e243b7154fd8c8c56a1d3b89fd30a8903023e9c3856a2d8785e5a643d15fd848&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1133049%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,323 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Practice Manager, Medical Assistant
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 46% Small, 28% Medium

#### What Do G2 Reviewers Say About ModMed?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices.
- Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices.
- Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices.
- Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice.
- Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow.

##### Cons

- Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy.
- Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs.
- Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows.
- Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization.
- Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic.

#### What Are Recent G2 Reviews of ModMed?

**["Easy-to-Use, Dependable EHR That Keeps Documentation Efficient"](https://www.g2.com/survey_responses/modmed-review-12939506)**

**Rating:** 4.5/5.0 stars

_— Alisha J._

[Read full review](https://www.g2.com/survey_responses/modmed-review-12939506)

**["All-in-One ModMed Platform That Streamlines Check-In and Saves Time"](https://www.g2.com/survey_responses/modmed-review-12914418)**

**Rating:** 5.0/5.0 stars

_— Berenice A._

[Read full review](https://www.g2.com/survey_responses/modmed-review-12914418)

#### What Are G2 Users Discussing About ModMed?

- [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving)
- [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment
- [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment
- [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software)
- [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine)

### [Coviu](https://www.g2.com/products/coviu-coviu/reviews)

Coviu, elevated telehealth. Elevated telehealth, Coviu provides an all-in-one virtual care engagement platform that enables providers to deliver a superior, frictionless virtual care experience combined with à la carte industry-leading apps to improve clinical outcomes, capacity and workflow efficiencies. Coviu’s technology delivers on a vision of a 'connected care – system of action' that enables providers to deliver rapid patient care impact by eliminating many of the traditional obstacles to doing so. Coviu arms providers with an unparalleled telehealth solution to help them thrive not just survive in these trying times. Coviu does this through: - Simple and Secure Video Conferencing - An Extensive Apps Marketplace - Phone Consultations - Remote Patient Monitoring - Group Telehealth Rooms - Privacy and Security -- Designed to replicate traditional brick-and-mortar clinics, Coviu’s platform facilitates in-call payments, medicare reimbursements, patient triaging, online appointment bookings, integrations with your practice management systems and more. The platform is also equipped with in-built clinical tools, tailored to your speciality. Share resources, perform clinical assessments, use artificial intelligence diagnostic tools, access on-demand interpreters and more, to optimise your video consultations and patient outcomes. Coviu is HIPPA compliant and complete with end-to-end and peer-to-peer encryption, keeping sensitive patient data safe.

**Average Rating:** 4.9/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Coviu?

- **Telecommunications:** 10.0/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 10.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Coviu?

- **Seller:** [Coviu](https://www.g2.com/sellers/coviu)
- **Year Founded:** 2015
- **HQ Location:** Surry Hills, AU
- **Twitter:** @CoviuApp  
846 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=538248de1fffa53d0d0fa72a2b835c99dfb7bc602c59bf7163083443ed320559&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoviu%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 8% Medium

#### What Do G2 Reviewers Say About Coviu?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Coviu for its **ease of use** , ensuring a professional telehealth experience with seamless setup and features.
- Users appreciate the **efficiency** of Coviu, praising its seamless setup and professional telehealth experience for healthcare practices.
- Users appreciate the **professional telehealth experience** Coviu provides, enhancing engagement and understanding in client interactions.
- Users appreciate the **professional telehealth experience** of Coviu, enhancing client interactions with engaging features tailored for healthcare.
- Users appreciate the **secure communication** of Coviu, highlighting its seamless use and clear audio/video quality.

##### Cons

- Users often face **communication issues** with lag and audio problems while using Coviu's whiteboard feature.
- Users report **slow performance** with Coviu, experiencing lag and disrupted communication during sessions, especially with the whiteboard feature.
- Users report **technical difficulties** with Coviu, including lag and audio issues during whiteboard sessions, disrupting communication.

#### What Are Recent G2 Reviews of Coviu?

**["Easy Client Access for Joining Rooms"](https://www.g2.com/survey_responses/coviu-review-12946256)**

**Rating:** 5.0/5.0 stars

_— Sharelle W._

[Read full review](https://www.g2.com/survey_responses/coviu-review-12946256)

**["“Best telehealth platform for clinics – secure, reliable, clinician-focused”"](https://www.g2.com/survey_responses/coviu-review-13002280)**

**Rating:** 5.0/5.0 stars

_— Jahir A._

[Read full review](https://www.g2.com/survey_responses/coviu-review-13002280)

### [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)

Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.

**Average Rating:** 4.7/5.0

**Total Reviews:** 312

#### How Do G2 Users Rate Pabau Practice Management?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.8/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 9.5/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Pabau Practice Management?

- **Seller:** [Pabau](https://www.g2.com/sellers/pabau)
- **Year Founded:** 2012
- **HQ Location:** London, England
- **Twitter:** @PabauCRM  
653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1e62291661305829baabe76291111dfe0d0442e9aff3494b1e26cb6ab61abac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpabau-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
167 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Doctor
- **Top Industries:** Medical Practice, Health, Wellness and Fitness
- **Company Size:** 99% Small, 1% Medium

#### What Do G2 Reviewers Say About Pabau Practice Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **amazing customer support** of Pabau, highlighting their genuine investment in user success and assistance.
- Users find Pabau Practice Management to be **incredibly easy to use** , integrating multiple functionalities effortlessly for convenience.
- Users find the team at Pabau to be **very helpful** , ensuring a smooth onboarding experience with extensive support.
- Users commend the **exceptional staff support** at Pabau, noting their dedication and thorough assistance in meeting business needs.
- Users value the **wide range of easy-to-use features** in Pabau Practice Management that enhance clinic operations.

##### Cons

- Users face occasional **technical issues** , including system errors and glitches, which can disrupt their experience with Pabau.
- Users find the setup **slightly confusing** , yet appreciate the helpful staff and regular guidance through the process.
- Users find the **difficult setup** of Pabau Practice Management frustrating, despite helpful staff and ongoing support.
- Users find the **difficult learning process** with Pabau challenging, especially with non-intuitive features that need training.
- Users find the **limited features** on Pabau Practice Management hinder intuitive use and require additional training for efficiency.

#### What Are Recent G2 Reviews of Pabau Practice Management?

**["An All-in-One Platform That Continues to Improve Our Practice"](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)**

**Rating:** 5.0/5.0 stars

_— Verified User in Cosmetics_

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)

**["Seamless All-in-One Clinic System with Great Pabau Support"](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)**

**Rating:** 5.0/5.0 stars

_— Nicole F._

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)

#### What Are G2 Users Discussing About Pabau Practice Management?

- [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest)

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- [AI Medical Diagnostic Platforms](/categories/ai-medical-diagnostic-platforms)
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- [Disease Management](/categories/disease-management)
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- [Healthcare Learning Management Systems (LMS)](/categories/healthcare-learning-management-systems-lms)

- [Health Care Operations](/categories/health-care-operations)
- [HIPAA Compliant Messaging](/categories/hipaa-compliant-messaging)
- [Medical Imaging](/categories/medical-imaging)
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[Browse Telemedicine Themes](/categories/telemedicine/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Telemedicine, also known as telehealth, enables health care practitioners to effectively evaluate, diagnose, and treat patients remotely. Telemedicine leverages smart devices and electronic technologies (such as web conferencing and mobile applications) to provide an alternative mode of treatment to in-person clinic visits. With telemedicine, health care professionals can provide real-time treatment and care to their patients around the clock, in addition to offering their patients convenience, bettering patient follow-up and engagement, and reducing the number of missed appointments and cancellations. Telemedicine software can be utilized by any health care professional in any health care specialty.

To qualify for inclusion in the Telemedicine category, a product must:

- Encrypt patient data to remain in compliance with HIPAA regulation
- Utilize telecommunications-based technology
- Adhere to state-specific laws regarding telemedicine and telehealth

Top Tools at a Glance

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Solo-practice telehealth with AI-assisted documentation

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User Review

"Easy Templates Simplify Case Assessments"

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HIPAA-compliant telehealth with unified patient messaging

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"Flexible, Versatile Communication for Growing Teams with Spruce Health"

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All-in-one solo telehealth practice operations

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"Everything at Your Fingertips with Practice Better"

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HIPAA-compliant patient messaging with voicemail transcription

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"Enhanced Patient Communication, Easy Setup"

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Asynchronous text-based mental health therapy

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"The Right Platform for Talking and Therapy"

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EHR-integrated patient communication and telehealth

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"Effortless Patient Communication, Needs Better Merging"

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HIPAA-compliant telehealth with zero-download patient access

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"Effortless Meetings and Top-Notch Security"

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HIPAA-compliant client messaging for private practice

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"Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance"

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Integrated EHR-PM with ambient telehealth charting

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"NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings"

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