I love the text communication feature of Zanda, which provides an interface that's much easier than other software and allows seamless continuation of conversations after a psychologist has already interacted with a client. I appreciate Zanda for being very user-friendly and intuitive, where I can find settings where I would expect them to be, unlike other software that might place them in strange locations. The ability to autofill fields in GP letters is another feature I love, making it extremely easy to just fill out a template and then send it. Additionally, tracking calendar year sessions for Medicare compliance is particularly valuable, offering an efficient way to manage such important tasks. The software also manages client bookings effectively through a clear visual calendar, with functionalities to set certain days specifically for telehealth or face-to-face appointments at various locations. The automatic sending of appropriate reminders for the right locations and the ease of managing appointment changes through text communication are aspects that make the booking process very streamlined. I find the initial setup of Zanda extremely easy as all the settings are easy to locate and modify.

I love Zanda's user-friendly interface, which makes it considerably simpler to use than some of its competitors. The text conversation view stands out as it enables me to see back-and-forth communications, facilitating quick and efficient client interaction. Sending GP letters is incredibly intuitive; I appreciate the ease of generating letters swiftly using saved templates and populating them with client appointment details. I find the ability to include dynamic content, such as appointment dates, in intake form emails particularly valuable, as it allows us to send comprehensive emails without manual data entry. This feature is unique and enhances our workflow efficiency. Additionally, the initial setup of Zanda is straightforward, with helpful support pages contributing to a seamless onboarding process.

What I appreciate most about Zanda is its intuitive navigation. Being able to access invoices directly from the calendar to process payments is especially convenient, as it eliminates the need to open invoices in a separate window, like with other systems. I also value the option to be remembered at login, since I use Zanda several times a day, and not having to repeatedly log in streamlines my workflow. I find it very straightforward to make necessary changes in the back end, such as updating templates, without having to seek approval from Zanda. This flexibility really allows me to tailor the system to my needs. Additionally, the in-app knowledge base and help function are very useful for resolving common issues on my own. When I do require assistance, the support team is always accessible and helpful. The ease of implementation and integration with other systems also made getting started very straightforward.