I find Zanda (formerly Power Diary) easy to use and set up, and I appreciate the extensive customization options available. Being able to customize automated letters, appointment reminders, and cancellation notifications enhances the clinic's operations significantly. The integration with Stripe is also really beneficial for collecting deposit payments from clients. Overall, these features make running a successful clinic much smoother.

I like that Zanda is software designed by therapists for therapists. I appreciate the transparency of the company's leadership and how active they are in engaging with their customers. They hold regular webinars that help you understand the functionality of the system, and these webinars are conducted by the people who actually work there, which I find valuable in getting to know the folks at Zanda. It feels like I've got partners that I can really work with. The initial setup was super easy and incredibly intuitive and user-friendly; it didn't take me more than a few minutes to get it set up. They have a massive library of guides and instructions, which I found really helpful, as well as a responsive help chat that makes it easy to resolve any problems. I also appreciate their responsiveness before choosing the software and how the system's all-in-one package helps make my business really efficient, ensuring everything is organized. Their feedback section is great because they actually listen to feedback and implement it into the software.

From a clinic management perspective, the diary functionality is intuitive, reliable, and easy to navigate—especially when coordinating multiple clinicians with different availability. It gives us clear visibility across the week at a glance, while still offering the granular control we need in a regulated healthcare environment. The patient management system is just as strong. Clinical notes are well structured, securely stored, and easy to access, which supports both day-to-day efficiency and strong clinical governance. Overall, the platform helps us stay organised without overcomplicating workflows—something that’s essential in a busy private clinic setting.