ON24 Reviews & Product Details

The control panel is very clear and has a great user interface. It lets me set quick response times, and I really like how much it has optimized my sessions. Having everything organized on a single page makes it easy to stay on top of things, and I can manage my interaction meetings quickly. Review collected by and hosted on G2.com.

I’d love to see improvements like better screen sharing and more control over the page’s branding. I’d also appreciate having more customization options for some of the existing features, so they can be tailored more closely to what I need. Review collected by and hosted on G2.com.

I love the depth of these collaboration tools; they make it easy for both parties to interact. The video and audio quality are high, and I can participate in any conference without issues. Overall, they create a pleasant collaborative experience and feel reliable when it comes to privacy. The software also offers a wide range of features, which makes it even more useful. Review collected by and hosted on G2.com.

I haven’t had any major issues with this software. It’s very easy to use for meetings, works smoothly, and the call quality has been excellent. Review collected by and hosted on G2.com.

I like the customization of the platform. The ability to add widgets is great, and I find the integrated sales features to be nice. Review collected by and hosted on G2.com.

Their contract negotiations are terrible, and the customer service is lackluster. Everything is an upcharge. The back end is confusing, and we've had presenters refuse to use the platform because it's too hard for them to get into. They delete archives after a short period of time, and anything you want to get from them is always another charge. If you go over your session by just a few minutes, they charge you several hundred dollars. The initial setup was a little complicated. I've been using the platform for four years and still have a heard time finding things. Review collected by and hosted on G2.com.

I like how easy it is to use. I don’t need to install anything, and I can easily access it through the browser without interruptions. So far, the best feature for me is the automatic task list: it identifies the key points and processes discussed in meetings, which makes note-taking quicker and easier. That’s a huge advantage for me. Review collected by and hosted on G2.com.

Overall, my experience has been excellent—fast and smooth. It’s official website software, and the security is quite good, which I really value for my day-to-day work. I haven’t run into any issues or problems so far, and I honestly have nothing negative to say. Review collected by and hosted on G2.com.

I love how easy it is to use and the overall product quality. The platform has an excellent user interface, and the search function makes it simple to find learning content. Overall, it’s an excellent product with superb video quality. Video calls are straightforward, and messaging is just as easy. Review collected by and hosted on G2.com.

I’d like the option to increase the user limit, and the video customization tools currently feel a bit limited. The library content concept also needs improvement, since the examples provided come across as very basic and not especially helpful. Review collected by and hosted on G2.com.

The initial setup is simple, simplifying scheduling and joining meetings with an easy account creation process, allowing users to get started quickly. I love the high-quality video and audio, it makes meetings much more natural and engaging, helping to reduce misunderstandings-almost like being in the same room. Review collected by and hosted on G2.com.

Overall, it works well and has very few issues. I don’t really have anything negative to say about it; it delivers the atmosphere and sense of pressure you’d expect in a professional conference room. Review collected by and hosted on G2.com.

I like how ON24 seamlessly integrates with Salesforce to provide deep engagement analytics across our global divisions and various regional webinar campaigns. It automatically sends our best, most interested leads to the team, which helps sales close deals faster. The automated process really highlights the best leads and speeds things up considerably. Review collected by and hosted on G2.com.

I find the pricing of ON24 to be high. Additionally, the interface can be quite complex for new users. The backend takes some time to learn, which adds a layer of complexity that requires initial training, especially for advanced console customization and Salesforce integration. Review collected by and hosted on G2.com.

I really like its robust security features and the smooth user experience it provides. It lets me customize video calls to fit our needs and makes setting up video conferences incredibly easy. The video quality and overall feature set are excellent, and I especially appreciate how simple it is to create a new meeting room whenever I need one. Review collected by and hosted on G2.com.

I wish this platform had a dedicated whiteboard button, because screen sharing can sometimes cause delays in transmission. Also, when the group is larger, the connection quality occasionally drops, which can make the session less smooth. Review collected by and hosted on G2.com.

I like that ON24 is easy to use. It's very easy to create the webinar and copy it, which is the main reason why I prefer it. I also value the confirmation and registration emails, and I use tools within the console like certificates and reports, which are very comprehensive at the end of each webinar. Review collected by and hosted on G2.com.

I think there are still many things I can't do with the unpaid version, for example, I can't transcribe videos, and it's difficult to download videos because it takes a long time. I would like those two things to be improved. Review collected by and hosted on G2.com.

What immediately impressed me was its ease of use: the interface is intuitive and requires minimal training to get started. I appreciate the excellent call quality and connection, and finding objects is effortless. I also greatly appreciate how easily it connects people, making communication personal and meaningful. Review collected by and hosted on G2.com.

It’s been perfect for us—everything works flawlessly, from the ease of implementation to the integration. We haven’t run into any issues or problems so far. And whenever we’ve needed help, customer support has consistently been attentive and helpful. Review collected by and hosted on G2.com.