---
title: ON24 Reviews
meta_title: 'ON24 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1221 reviews by the users' company size, role or industry
  to find out how ON24 works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 1221
  scale: '5'
date_modified: '2026-07-28'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# ON24 Reviews
**Vendor:** Cvent  
**Category:** [Webinar Platforms](https://www.g2.com/categories/webinar)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 1,221
## About ON24
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive the next generation of event marketing. Through its leading webinar and digital event platform, ON24 enables customers to combine its leading first-party experiences with personalization and content as well as capture and act on engagement insights, accelerating the buyer journey and propelling pipeline forward. ON24 provides industry-leading companies with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results.



## ON24 Pros & Cons
**What users like:**

- Users find ON24 to be **extremely user-friendly** , facilitating seamless interactions for both hosts and attendees. (53 reviews)
- Users love the **customizable platform** of ON24, enhancing engagement and simplifying webinar hosting with powerful tools. (43 reviews)
- Users appreciate the **enhanced interactivity** of ON24, which fosters engagement and helps generate valuable sales prospects. (29 reviews)
- Users commend ON24 for its **excellent customer support** , enhancing the overall webinar experience and ensuring smooth operations. (28 reviews)
- Users value the **excellent customization options** of ON24, enhancing their experience with versatile event hosting and analytics. (24 reviews)
- Users value the **user-friendly design and extensive features** of ON24, enhancing their event hosting experience effortlessly. (24 reviews)
- Analytics (23 reviews)
- Intuitive (21 reviews)
- Interaction (20 reviews)
- Reliability (20 reviews)

**What users dislike:**

- Users find the **learning curve challenging** , especially when onboarding guests unfamiliar with ON24's interface and features. (22 reviews)
- Users find the **limited customization** frustrating, hindering seamless integration and user experience in ON24. (17 reviews)
- Users report that ON24 needs **improvement** in user experience, stability, and overall design due to various issues encountered. (12 reviews)
- Users face **integration issues** with ON24, struggling with instability and limited adaptability, affecting the overall webinar experience. (12 reviews)
- Users find ON24 to be **expensive** , which limits access for organizations seeking to expand user engagement. (11 reviews)
- Limited Features (10 reviews)
- Users express a need for **missing features** , such as better image sizing and customization options in ON24. (10 reviews)
- Users often face **onboarding issues** with ON24, finding the help box and initial setup frustratingly complicated. (10 reviews)
- Steep Learning Curve (10 reviews)
- Poor Connectivity (9 reviews)

## ON24 Reviews
  ### 1. Once you've used On24 you realise how limited all the competition is

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andy E. | EMEA and Partner Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about ON24?**

The interactivity available - even in On24. It makes producing MQLs from webinars easy and significantly extends the working life of a webinar. It makes you look very professional. Support excellent. On screen CTAs - easy way to gauge interest.  The fact that there is no awkward stop start of sharing screens as you switch from presenter to presenter.

**What do you dislike about ON24?**

The slight delay in screen share.  Lack of pointers to highlight slides - although this is being rolled out. The fact I can't pass through arguments to partially complete a form I am linking to (but I wouldn't even have attempted this in Zoom!)

**Recommendations to others considering ON24:**

Focus on building a solid console design or range of designs. This will speed up development of webinars in the future. Integrate with Salesforce and Marketo (or similar) for maximum value.  Stop being fixated on the on-the-day audience - the interactivity means the webinars can carry on working for you well after transmission day

**What problems is ON24 solving and how is that benefiting you?**

Increase production of MQLs through interactive CTAs.  Timezone limitations as on-demand viewers can get an experience as close as possible as attending live. Recording all on demand views so no customer interest is wasted.  Intend to be even more flexible with more production of on demand webinars.

  ### 2. They've got everything we need!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ainsley Laverne F. | Campaigns Management Specialist | Marketo, Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2021

**What do you like best about ON24?**

I like the different functionalities of ON24, their free webinars on how we can improve our webinars, the yearly benchmarks that we use to measure the success of our webinars, as well as their very helpful support team.

**What do you dislike about ON24?**

The support packages are on the expensive side.. The support dashboard isn't very intuitive as well. I hope they do something about this to improve the user experience. There are also some glitches on the live webinar itself, which we have reported multiple times with no resolution from their end. Other than that, it's still a fairly great tool to use.

**Recommendations to others considering ON24:**

If you want to scale your business digitally and still get quality leads, I'd recommend using this platform. They have an overall webinar engagement score which tells you how your webinar performed, and a lead engagement score so you can differentiate who among your attendees are interested in your product.

**What problems is ON24 solving and how is that benefiting you?**

Because of the pandemic, we had to shift our campaigns from physical events to purely digital events. It was an adjustment on our side but a well-received adjustment from our audience. We can scale our business digitally and get more leads than we usually get from expensive physical events that we typically hold.

  ### 3. A Versatile Platform for Engaging Content Delivery

**Rating:** 5.0/5.0 stars

**Reviewed by:** David R. | Senior Manager, Webinars and Digital Events, Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about ON24?**

The ON24 platform is incredibly easy to use for presenters. Recent updates have made it even more user-friendly, and the dev team is always open to suggestions about how to improve the platform. The integrations with CRM and automated marketing platforms are easily handled when working with their support teams. The insights the platform provides can be leveraged to improve conversations with prospective customers and to improve the quality of your events.

**What do you dislike about ON24?**

Comparatively, the platform is more costly than some options - though that's if you're considering collaborative platforms that can double as webinar platforms. As far as platforms designed specifically for delivering webinar content, ON24 is similarly priced. It would be nice to see more of the valuable features packaged into a single price rather than as elective add-ons - for ADA compliance, most places should have automated live and on-demand closed captions anyway.

**What problems is ON24 solving and how is that benefiting you?**

Engaging content is necessary to drive funnel movement for prospects in the higher education space. The consumer looks for opportunities to interact with faculty and get answers to questions that can't be provided by dropping more copy onto a webpage. ON24 provides a great environment to do that, with a wide array of options for branding and customizing that audience experience. Since moving to ON24, we've increased our digital event production 460% YOY and have proven the value of webinars as a channel for engaging with our prospective students.

  ### 4. Great Webinar Platform, Very User Friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caleb H. | Outreach and Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about ON24?**

The platform is constantly updating and easy to use for techy users and instructors alike. It makes it easy for instructors to connect with little to no support, walks them through running the system. 

It is also HTML 5 which it quite easy for audience to use because no application is required. This is a huge benefit for us as most platforms do require that.

**What do you dislike about ON24?**

I wish the platform has a little better knowledge base for more advanced users. I typically prefer to learn myself rather than relying on a training and their knowledge articles leave a little bit to be desired. They are hard to navigate. It also does take a while to output updates to its clients. I am currently still waiting on an update from several months ago. It also is a little frustrating that it does not include the option to connect phones and webcams.

**Recommendations to others considering ON24:**

Work out all of your questions with them prior to signing a contract. And do research on several other platforms so you know what you are getting!

**What problems is ON24 solving and how is that benefiting you?**

We needed a better platform for webinar delivery and virtual content and this solved the problem. It is easy to use, and HTML5 compliant so no applications required!

  ### 5. Hear from an existing user

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shelly K. | Presenter Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about ON24?**

There are many aspects of On24 that I like. I like the professional look of the attendee platform. I like the ability to create master events and make copies when we have reoccurring events. Customizing the widgets for our needs. I especially like setting up emails in advance and having On24 send them out to our attendees' pre and post to the event. The reports are amazaing! I can get a holistic view of our attendees' experience.

**What do you dislike about ON24?**

There is only one thing I struggle with when it comes to On24. That is not having the ability to see our attendees and for the attendees to talk to us during an event. The only way attendees can communicate with us is through the group chat and Q&A.

**What problems is ON24 solving and how is that benefiting you?**

We are able to host multiple events at the same time. Having the attendee link and the presenter link eliminates who has control of the event confusion. We are cumulating a lot of data on our attendees that then connects to our customer database.

  ### 6. Seamless service for end users but poor updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2019

**What do you like best about ON24?**

Customisable user console which allows users to have a personalised experience when using the platform. Furthermore, the ease of integration with our CMS, allows user to register on our website, and then be imported straight into ON24 and receive confirmation emails.

**What do you dislike about ON24?**

Lots of changes which can make things more difficult (e.g. updating reporting and merging together first and last name, when all clients need this separated. Furthermore, the lack of technical support from ON24 is quite difficult. Providers such as go to webinar offer a technical support user, who can sort out a lot of issues from their end, but with ON24 you have to use the live chat, which can be quite difficult, especially when the live webinar is taking place.

**Recommendations to others considering ON24:**

It is a great console for webinars - and has a lot less user issues than other webinar providers.

**What problems is ON24 solving and how is that benefiting you?**

Teaching our audience by connecting them with end users and vendors, which would usually happen at an online event only. This especially allows organisations (smaller ones) who are unable to pay to attend events, to learn at a similar pace to the rest of the industry. They also allow vendors to pitch to our audience, in a way that can be done simultaneously around the globe, no matter where the user is.

  ### 7. Very Advanced Webinar Platform, With Some Minor Inconveniences

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2021

**What do you like best about ON24?**

The analytics are very detailed and powerful. And the registration page and automated email customizations are great. I also really love how beautiful you canmake the attendee console if you dedicate the time to making it look fantastic. (None of these things were possible when we used other platforms like Zoom and GoToWebinar.)

**What do you dislike about ON24?**

There are some minor annoyances & odd tech things. Kinds of things that a platform so advanced and so powerful REALLY should have fixed by now. 

1. You cannot manually control the video switching between speakers when on "single webcam" or "active speaker" mode. 
2. If a speaker connects via "Dial In" for their audio, but they connect via "Computer" for their webcam, the system isn't smart enough to match the two inputs together to show the right video with the correct audio. It would be SO EASY to reprogram the Media Player to recognize the personal Passcode from one speaker to the correct webcam input. 
3. If an attendee tunes in to the webinar, but they have a firewall, VPN, anti-tracking or anti-cookie software running, it will not log their attendance. This would not be a big deal if the system just restricted these people from watching the webinar at all. It could give some sort of error message like "Please turn off these programs to attend this webinar. Blah blah blah." The problem arises when an attendee watches a webinar, but their attendance isn't captured at all. This is a big FDA compliance NO NO for pharmaceutical and medical webinars. 
4. In the 15 minutes before the webinar starts, you MUST stay on the title slide of the webinar. You cannot flip through the slides one last time, otherwise attendees will see you flip through the slides in the waiting room. There really needs to be a "pause slides" functionality for this, so attendees don't see you rehearse.
5. You cannot look up and provide each presenter's unique passcode for dial-in in case of emergency. I would love to be able to look them all up and email them out to our presenters right before the webinar starts, just in case their internet or power goes down in the middle of the webinar. As of right now, only the individual presenters can see their own passcode. 
6. You cannot force a resend of the automated confirmation email to an attendee individually if they accidentally lose it or delete it. They either have to wait around for one of the reminder emails to trigger, or you have to write a personal email to that attendee and include the generic "Audience" link.

**What problems is ON24 solving and how is that benefiting you?**

The problem we were "solving by switching from GoToWebinar & Zoom to ON24 is really just upgrading the customization of our webinars. Our marketing team has really been able to do so many new things with the attendance data we are receiving from ON24.

  ### 8. On24 Webcast is one of the best Webinar tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2021

**What do you like best about ON24?**

We use On24 for hosting webinars for prospects, customers, and partners. On average, we host 8-10 webinars per month. I've used multiple webinar tools but On24 is the best. What I like the most is:
1) The ease of conducting polls during a live webinar.
2) The live webinar gets automatically recorded which can be used as a simu-live webinar for later
3) Very user-friendly and easy to understand - can make changes in the landing page, slide deck till the last minute
4) On 24 has a real-time dashboard that can provide in-depth audience analytics

**What do you dislike about ON24?**

Honestly, I haven't experienced anything that I didn't like about On24.

**Recommendations to others considering ON24:**

On24 is a great webinar tool as it's extremely user-friendly and provides resources (Offers additional reading) for our event attendees and the engagement Hub provides a "one-stop-shop" for all of our content. This is a tool that fits into a larger infrastructure and becomes aware of your entire business model before taking steps.

**What problems is ON24 solving and how is that benefiting you?**

1) We use On24 for hosting webinars for prospects, customers, and partners. On average, we host 8-10 webinars per month.
2) We have also used ON24 for hosting a virtual event to increase demand generation.
3) The tool is easy and efficient to use and the feature to build out a "console" for the webinar or live event is great.
4) Outside presenters (our partners and customers) find the platform easy to use.
5) Significant time savings because the recording is captured in the system

  ### 9. Fantastic webcast software!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about ON24?**

There are endless ways to customize the audience console, including certification, surveys, Q&A, sharing documents and URLs, etc.

Since the platform is web-based, there is no need to download software, which is preferable for our clients/audience members. We have been able to host 100s of programs over the past year and upload the mp3 and mp4 files to our website for additional follow-up/BD opportunities.

**What do you dislike about ON24?**

The program can use quite a bit of bandwidth, so we ask all presenters to disable as many applications as possible during their presentation. At times, you may have to refresh your browser if the live view box (slide deck) box does not move. Once you refresh your screen, that usually solves the issue.

Currently, the software is not compatible with iPads, which has caused some frustration for a few of our presenters.

**Recommendations to others considering ON24:**

My recommendation is to compare other webcast platforms to figure out the best fit. If you will schedule 50+ webcasts a year, this platform is the best choice, in my opinion. The reporting, audience console features and quick set-up make it the top webcast program out there!

**What problems is ON24 solving and how is that benefiting you?**

Prior to obtaining ON24, we were spending quite a bit of money outsourcing our webcasts to a vendor. Now we are able to control the process from start to finish, from designing the console to pulling post-event reports. Our presenters are impressed with the level of detail provided in the reports, including Q&A reports, which allow us to follow up with folks individually.

  ### 10. Efficiency at its finest!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Louie P. | Campaigns Management Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about ON24?**

On24 is very user-friendly. I find creating webinars, on-demand videos, or even audio programs in On24 very straight to the point. I'm also able to quickly provide reports of the results of the programs I created here.

**What do you dislike about ON24?**

While editing consoles, there are times where some pages are loading slow.

**Recommendations to others considering ON24:**

If you're looking for the most effective and user-friendly platform for webinars, ON24 will exceed your expectations.

**What problems is ON24 solving and how is that benefiting you?**

Whenever we have webinar events, we create them via ON24. Consoles are very easy to customize based on our brand. The specific links for presenters, producers, and Q&A are vital when conducting a webinar events which is something we always benefit from.

  ### 11. School Info Session Event - Great Productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katie H. | Onboarding Specialist and Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about ON24?**

The ability to answer questions privately in a chat with the guest who asked is a great feature that makes it easy to give specific information to families without sharing personal details to the entire group.

**What do you dislike about ON24?**

From the producer view, I wish the pods could be reconfigured more. I don't generally need to have a large view of the presentation but I do need to be able to see questions, chat with my team, and remove myself from mute.

**Recommendations to others considering ON24:**

Great platform for webinars! Easy to use as a producer and wonderful ways to communicate with users.

**What problems is ON24 solving and how is that benefiting you?**

We are solving problems with parent expectations and boundaries when enrolling their children in a virtual school. Getting into this platform and enjoying the info sessions is a good indicator of how families will fare with our school online education management system. Benefits include managing expectations, being forthcoming and honest with information, and allowing parents to ask questions to find the best fit for their child's educational needs.

  ### 12. My Experience with On24

**Rating:** 4.5/5.0 stars

**Reviewed by:** Halle K. | Webinar Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about ON24?**

The software is easy to use and is always making updates to new technology. Their support is usually beneficial as well. I also enjoy the webinars that they offer. It always shows us what technologies we could be using or adding to our day to day basis and offering some of those suggestions to our clients to improve their webinars and the experience that they have. I also frequently receive feedback from customers indicating that the Webcast Elite software is really nice and easy to use.

**What do you dislike about ON24?**

There are some features that I don't like; anything that you put in the resources window, you cannot preview. We've also had many disappointed presenters because virtual backgrounds are not an option yet. Sometimes it takes a long time to hear back from account representatives with urgent questions. That part is highly frustrating, especially if we are waiting for a reply regarding webinar promotion when we're delaying receiving a response.

**Recommendations to others considering ON24:**

I think it is a good choice, although I am not familiar with any other options that exist.

**What problems is ON24 solving and how is that benefiting you?**

We can do multiple webinars at once and stay on track with how they are organized in On24. WIth how busy this last year has been with virtual events, it's very important that we can have a few webinars happening at once, and many on deck without it being overwhelming or chaotic. They recently added breakout rooms to our version of On24, and we had been using a separate program for that, so that makes it much easier for us now. They offer a lot of new ideas and examples in their webinars that some of us may not know about.

  ### 13. ON24 has made our webinar process so much easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sydney S. | Content Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about ON24?**

So many things, but a big one is the simulive feature - it has the live feel, but can be recorded in advance. We use this for most of our webinars. And it has been a major value-add for us.

**What do you dislike about ON24?**

ON24 is great, and as a whole we don't have issues, but we do struggle with some of the reporting features. It's all there, just sometimes not the easiest to get everything we need in one place. But all of our support teams are eager to help us get the support we need with reports.

**What problems is ON24 solving and how is that benefiting you?**

One of the big ones is how many people we actually need. Using WebEx, we needed one person to present and someone else behind the scenes to answer Q&A. Now that 1 person can easily play both parts because of simulive. We've also found great benefit in target pages because we can link to a Target page on our server for our clients, and we can manage the content instead of having to wait for a systems update.

  ### 14. The only webinar platform you should consider

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | Marketing Communications Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2020

**What do you like best about ON24?**

We have Webcast Elite and love that the webinar console can be customized for any audience or type of webinar. You can really focus on how to get the most engagement and interaction out of your attendees rather than have them simply watch & listen. While we're still working to get it integrated with our CRM system using ON24 Conenct, the reporting & analytics tools are out of this world compared to our previous webinar platform making it easier for us to qualify leads to pass on to sales. We also like to stream to our social media accounts and ON24 has an easy connector to help simulcast to your Facebook page too! While we focused on simulive webinars in the past, we're now also able to use the broadcast connector to deliver fully live events using our in-house studio.

**What do you dislike about ON24?**

It's difficult to pinpoint any single issue; certainly none that are deal breakers. I guess I'd like to be able to delete a webinar on my own if for some reason it already has a registration logged to it, but that's a minor dislike at best. The knowledge center is a little difficult to navigate occasionally when I want to find an answer, but I eventually get to it. We have had some issues with Live Audio & Video webinars starting automatically sometimes and having to be started manually other times, but that's likely user error still being new to the platform.

**Recommendations to others considering ON24:**

We did extensive research with webinar platforms and ON24 blows all other solutions out of the water. We researched everything from Zoom, GoToMeeting, Kaltura, WebEx, and many others, looking for the best fit for us. Look no further than ON24. They're constantly pushing out great updates and working to make it the best platform for both the users and more importantly our attendees! Although we currently don't have the Engagement Hub, I'd highly recommend getting it as an add-on to help organize and further track on-demand engagement from your website!

**What problems is ON24 solving and how is that benefiting you?**

We're at the beginning of our ABM journey and ON24 is helping us to deliver webinars at scale. We have big plans for ON24 within our ABM strategy so being able to set up templates, create copies, and customize by audience is something that we're looking forward to doing in the near future. Once we have ON24 fully integrated to our CRM system we're hoping to use our campaign automation to better nurture attendees following our events.

  ### 15. There are a lot of great features that i found in On 24 platform, people will definitely love this.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about ON24?**

It can handle users up to 10k users, where there is significantly less percentage of server issue.
User Interface is very straightforward and very user-friendly.
The page is very responsive, so the wait time is reduced.

**What do you dislike about ON24?**

It is very obvious to get bugs when we launch a new product, i also faced few bugs in the initial days, and later the bugs were fixed and now it is ease to use
Rare cases are like, answers which i gave is again answered by someone else

**Recommendations to others considering ON24:**

I want to refer this product to others, as it has many inbuilt features that will definitely make our task easier and simpler. Very user-friendly and supportive.

**What problems is ON24 solving and how is that benefiting you?**

We basically use it for online events like webinars, presentations, and sometimes to connect with people live.
Since it can withstand many users, there is no delay in the playlist.

I wouls personally like to recommend this amazing platform to all my peers.

  ### 16. Awesome Webcast Delivery Platform!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas L. | Conference Chair, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

I am the Conference Chair for our Association and did a full RFI analysis on multiple digital platforms to host our first virtual conference.  We chose ON24 for the state-of-the art technology with being able to build a virutal conference with the look and feel of in-person conference in a online environment.

This platform was easy to learn to create the engagement hub and webcasts for our training needs to our Association members.  The presenters love the ease and use of the presentation manager console  PMXD to deliver their content.  The user interface on the audience view is state-of-the art, professional, simple, to easy to use and navigate.

**What do you dislike about ON24?**

Last year had less audience live interaction and only one way through the Q&A chat box. Feedback received was the presenters wanted live interaction with the audience like on Zoom where they can either use the chat box or unmute themselves to ask or respond to questions. The attendees wanted to see who was participating in the session and be able to chat with each other for networking purposes.

For my virtual conference last year, I had some webcast sessions that I needed to link externally to another platform like Zoom and when I incorporated into the webcast console to have the look and feel, I still had to run the session as a producer with starting and stop the webcast as the lobby music will still run in the background though the audience is on Zoom.

The platform does not work with other platforms like MS Teams or GoToWebinar so you have to create external URL link instead as tile instead on the E-Hub.

Our corporate sponsors stated they did not see a return on their invesment as attendees did not visiting their virtual booths.

Every webcasts needs a slide deck uploaded even if you not using one.

When publishing media streaming files, there will be a double echol if played on-demand in media player and in slide deck at the same time.

**Recommendations to others considering ON24:**

I've been contacted, done personal demos, and recommended multiple organizations to utilize this platform and referred a few to my ON24 Account Manager.  It's an awesome platform to deliver your webcast content, training needs, and if you're looking to host virtual conference.

**What problems is ON24 solving and how is that benefiting you?**

Learning about the new breakout sessions tool to facilitate audience interaction with the presenter. I think a better enhancement could be that the breakout chatroom is incorporated into the webcast itself so attendees can watch the webinar and chat within it instead of clicking on the breakout widget that takes them out externally into another web browser tab.

My wish list is for ON24 to incorporate payment processing system for the registration component.  I have to use an external event management vendor CVENT for the registration and payment processing and data integration for my event.  If I am to have platform that does it all, I will be able to consolidate the number of systems  we have contracted to host our event and save lots of time and financial resources.

  ### 17. Solid Platform. Excellent features. Requires a team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Drew T. | Marketing Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

Since it's a browser-based solution, there is no software for the audience to download to join. It's mobile-friendly and the attendee experience is completely customizable and branded.

**What do you dislike about ON24?**

The main advantage of being a browser-based solution can also be a complication. It means that there isn't dedicated software for your presenters either. If a presenter is connecting from an organization that doesn't have the right ports open in their firewall, it can make for a choppy video experience or they won't be able to connect at all. There are workarounds like connecting through MS Teams, Streamyard, and Zoom, so the problem isn't insurmountable.

**Recommendations to others considering ON24:**

It's the best tool out there but it does require some support to administer. Not everyone presenter gets a platform login. This is good because it creates more control over what content is produced but it does require a dedicated person to maintain and schedule.

**What problems is ON24 solving and how is that benefiting you?**

We wanted a more complete online virtual event experience—an experience that didn't start or end with a webinar. On24's additional tools help move the buy journey forward while providing valuable data on our clients' interests. We ditched our former web platform because it was hard to manage and there wasn't a master view of all the webinar data. With ON24 we can see the customer journey in full, regardless of who conducted the webinar.

  ### 18. Straightforward, robust and simple to use platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jodi P. | Global Brand and Events Manager, Global Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

The Presentation Manager is quite straightforward regarding recording and live webcasts seem to work well.  I also like that it integrates easily with the Virtual Environment which we use to build our events.

**What do you dislike about ON24?**

There are some glitches.  We've had issues with "hitting start record" live recently.  We've had issues with connection (is there a way we can test connection through the platform before going live?).  There are also little pieces to it that are not intuitive like layout of video, and WHY do you have to always have a slide uploaded for it to work?  I've also experienced some issues recently with "replacing slides" creating duplicates and the slides uploading out of order.  Would really like some more engagement tools, but I'm excited to check out breakout groups and see if that solves the need.

**What problems is ON24 solving and how is that benefiting you?**

Launching webcasts, using pre-recordings and live presentations for live events.  Using the registration tool.  Creating engaging virtual event experiences and sharing technical content.

  ### 19. Impactful Strategy Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan C. | Manager- Digital Marketing Webcast Center of Excellence , Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about ON24?**

The ability to customize platforms for customer experience, the ease of using the platform and the ramp-up time for our speakers and the interactivity of the polls.

**What do you dislike about ON24?**

The use of a third party vendor to come to on24.  We currently access your platform through CenturyLink and the roadblock in timing to getting webcasts set up quickly due to current SLAs. So nothing you guys are doing :)

**Recommendations to others considering ON24:**

The openness of the product support teams to where we are going, what we want to do and how the product could best serve our audiences is critical.  They really seem to care about our business needs and wants and they are always willing to be agile and work to either address our needs with additional product enhancements, or communicate why something is further down the line in terms of product releases. 

**What problems is ON24 solving and how is that benefiting you?**

Getting to market with timely tax topics, processing CPE certificates for our clients and prospects and having a platform that is ready to go when news breaking events happen.

  ### 20. Excellent ON24 partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly S. | Senior Content Marketing Programs Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

ON24 is the top of the webinar platform experience. The growing flexibility to customize the platform to your company helps keep branding consistent. The true value, however, comes from the dedicated partnership from the ON24 customer support team. It is excellent to know that our voices are listened to and heard. We always receive specific details into product launches and the latest features. The update to visually see speaker bandwidth will be a game changer.

**What do you dislike about ON24?**

As with any platform, new advances come with new risks of bugs and performance issues. We have seen these happen. When it does happen, the ON24 team is quick to recognize and take ownership over those issues, and navigate the best step forward.

**What problems is ON24 solving and how is that benefiting you?**

We have been able to pivot many of our traditionally in-person conferences and experiences to an online, virtual platform. We also have discovered new ways to engage with potential clients that adds more value to their experience.

  ### 21. Junction of modern and past.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Tadeusz N. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

The interface is quite clean and not overloaded with information. However, it would be great if it could be more 2021. Say, help window, looks like help from my HP printer back in 1999, just a plain html site with hyperlinks. It looks dull and uninviting. What I definitely like is this automated verificator of input text. If I'm right, it count every positive word, like clean, great, awesome etc. That's pretty smart approach to gamification.

**What do you dislike about ON24?**

There is no information about the actual date of the event, no direct link to the current live session, no easy way to see recorded sessions. I'd love to be able to see a clean agenda in a table, that is clearly understandable and accessible. Also, having an option to see all the things in the main agenda in my timezone, instead of BTS, would be great. Timezones are tricky, you never know if the other one is currently in summer time or not, it requires manually checking every time on google.

**Recommendations to others considering ON24:**

I'd recommend to look at this platform, test it a while and make your own mind. Every platform is different and it needs to suit your joyfull needs. Clearly one of the best things in this platform is this automated, smart word counter rewarding use of nice, long, positive and happy adjectives.

**What problems is ON24 solving and how is that benefiting you?**

I am looking for a good platform to create online events. I've browsed many, but instead of demo, if you want to see how the platform works, it is best to see it in action, and that's why I'm here now. Besides, It's great to look around about the cool and interesting content from the industry, that someone spent time and effort to properly prepare. I hope I'm able also to communicate with other people working in the same industry and get some valuable insights about further development of this and similar tools.

  ### 22. The ON24 platform is an excellent customisable, interactive and engaging platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stevyn K. | Global Webinar Execution Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

We have seen a lot of interest running Simu-live webinars. Our webinar team are not GEO specific so it allows us to work across multiple teams, in different countries, in different time zones. 

Pre-recorded content allows presenters to record at their own convenience, they then share the final recording with the team and we stich everything together for a final polished cut for our audience. The whole webinar "fake live" but presenters like the ability to run live Q&A on the day and still be able to engage.

**What do you dislike about ON24?**

The console is a bandwidth intensity of the platform. This has caused limitation to countries with low internet or broadband conntections. We have had issues with presenters dropping off live webinars.

The ability not to have virtual backgrounds is a huge dislike and result of another platform being used instead

The lobby music for Simu-live NEEDS to be customisable

**Recommendations to others considering ON24:**

Request a demo - you wont be dissapointed!

**What problems is ON24 solving and how is that benefiting you?**

Ability to reach audiances and provide the right content in front of our customers with clear call to actions.

  ### 23. Great platform that is vital to our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah N. | Digital Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2021

**What do you like best about ON24?**

ON24 allows for a completely customisable experience and has become even more essential for us to grow our business over the past year. ON24 are also constantly rolling out new features and are always open to comments or feedback to improve the platforms we use. We conduct around 200 webinars per year and this has increased vastly due to the global pandemic. However, ON24 have been there to help us build our digital events and respond to this increase, making sure we can give the best experience possible to our clients.

**What do you dislike about ON24?**

Sometimes there are bugs in the system which can cause issues on live events. However, these are few and far between and ON24 have a live event support who have always dealt with any issues swiftly to ensure we can continue with out event.

**Recommendations to others considering ON24:**

I would recommend using Webcast Elite and making yourself familiar with how the system works. A great place to start is the knowledge center which covers everything you need to know on how to build and utilize all aspects of the ON24 system

**What problems is ON24 solving and how is that benefiting you?**

Over the past year our webinar output has increased and we have been able to use webcast elite to grow our digital products and try new ideas to respond to the changing market. We allow for our customers to join together with analysts and explore relevant ideas and questions in the market.

  ### 24. Good experience overall, but confusing, redundant, glitchy backend, and outdated look on front end

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brandon T. | event coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2021

**What do you like best about ON24?**

It is generally reliable. I do not experience too many tech glitches on the audience side.

**What do you dislike about ON24?**

The front end just has a fuzzy, late 90s/early 2000s feel. It isnt crisp and clean. It also gets all messed up and buttons cover windows, etc when your screen isnt fully maximized. 

Preparing the orientation of windows on the backend of a presentation is an annoying process and things do not move fluidly or help you center them/align them with other windows, etc. 

Analytics confuses the hell out of me. Redundant options, you get a different report for seemingly the same data from different directions (event level, analytics level, etc). You manually must put in all event IDs and get cut off at 10 per power leads report. I feel as though I can never quite get the report I need, or there is data missing. Lately, I can't seem to download a power leads report on Chrome.

Events do not fully copy over (I always have to manually scroll through a million time zones on a copied event).

The process of moving events/materials to a hub is also pretty manual. We need to be able to do more things en bulk since we have hundreds of events under a single hub.

Transcripts should not cost $750 - that is ridiculous.

Cvent integration is not meeting our needs.

**What problems is ON24 solving and how is that benefiting you?**

Virtual events as a substitute for live events due to pandemic. Reaching larger audiences than before. Allows us to brand the events instead of just showing video on a blank screen.

  ### 25. Awesome ON24  Platform for Events ( Userfriendly and responsive)

**Rating:** 5.0/5.0 stars

**Reviewed by:** shyla j. | DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2021

**What do you like best about ON24?**

There are many good things i found in On 24 platform. which everyone Who uses will accept.
1.   A very cool place to work with
2. UI is straight forward and easy to handle.
3. it can handle many users more than 10 k.
4.  Initially in the past, faced few bugs. but later it was fixed and good support.
5.  The Platform is good for Online events and webinars.
6. handles many users at once.  no  Disturbances in playlists.
7. I recommended this product for many. 
8.  it allows you to have a conversation within team which helps in collaboration.

**What do you dislike about ON24?**

Initially, there were few bugs.  later it was all resolved. Some times we some questions that i answered will again be answered by others. 
The Product is being evolved in a faster scale and is a huge support for training and development firms.

**Recommendations to others considering ON24:**

yes i recommend

**What problems is ON24 solving and how is that benefiting you?**

Webinar, Events.
Can cater to huge audience. 
Platform is responsive. 
we use the platform for our webinar and Live events as it is the best for huge audience . say more than ten thousand participants.
It also has authentication and authorization. it is secure and trustworthy.
Sometimes,  initially it was bit lagging. and now it has improved. Great improvement.

  ### 26. Works well for both internal and external viewers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about ON24?**

I like that you can pre-record the webinar and make it accessible to audiences from anywhere. This was handy when most people were working from home and were in different locations. It is easy for one person to create and the recording, making it much easier to get the presentation out quickly.

**What do you dislike about ON24?**

This software works best in chrome, so if someone is using something else, they will have to change. The editing feature is not easy to use, so I would recommend that you get it completely together and do and do all the edits before upload.

**Recommendations to others considering ON24:**

I would recommend giving this platform a try it has worked well and we received positive feedback from users.

**What problems is ON24 solving and how is that benefiting you?**

We can provide training in a virtual setting which has come in handy when all of our trainings went remote

  ### 27. Engaging webinar technology - helpful for marketing and lead generation.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chandler M. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2021

**What do you like best about ON24?**

I like the amount of engagement opportunities and the analytics provided. I like the ability to cater towards your audience and provide them with valuable content.

**What do you dislike about ON24?**

I think it has some room for growth in the design department - the landing pages aren't design-friendly. The webinar itself is much more customizable, and they have made some improvements there recently. Also, it would be nice to be able to control who is on screen when there are multiple presenters.

**What problems is ON24 solving and how is that benefiting you?**

We are solving the "Zoom" problem. Webinars are typically boring. ON24 allows you to make the webinar an experience - with audience interaction, downloadable resources, and the ability to easily follow up with attendees.

  ### 28. The professional look & feel of the platform and the support are exceptionally good!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nina N. | Global Virtual Events & Operations Assistant Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about ON24?**

The professional look and feel of the platform are outstanding. The team always goes above and beyond to satisfy our event needs. ON24 is open to test new tools and innovations that will make the event experience more significant.

**What do you dislike about ON24?**

The reports dashboard is handy, but an upgrade would be significant—the structure and flexibility of some metrics like the leads, survey questions, and others.

**Recommendations to others considering ON24:**

Great platform for webinars and corporate virtual events. Suitable for digital events with broadcast style showing the speaker/panel and not the audience on screen.

**What problems is ON24 solving and how is that benefiting you?**

Moving events online can reduce costs and carbon footprints and make attendance accessible to a broader audience. With ON24 Webcast Elite, we can deliver the same number of leads or repeat client engagement as in-person events. We are achieving customer retention, sales, and improved brand recognition.

  ### 29. A Solution That Provides it All.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about ON24?**

The user interface is extremely easy to use and provides all of the capabilities needed for a successful presentation. Being able to handle a large amount of guests without any issues is why this is our go to platform.

**What do you dislike about ON24?**

It can feel quite overwhelming when starting out with this platform but not do not be discouraged. With time and effort you can take advantage of all the portal settings

**Recommendations to others considering ON24:**

Give it a trial run. I guarantee it can help scale your business needs.

**What problems is ON24 solving and how is that benefiting you?**

One majority platform to serve all of your presentation needs. Whether this is for internal or external events ON24 can serve all desires business outcomes.

  ### 30. A user-friendly and responsive platform for events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumit S. | Research Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about ON24?**

There are few things which I would like to mention here. 
a. The theme of the ON24 dashboard is comfortable for the eyes, so lengthy events won't affect our eyes a lot. I prefer websites that are not a strain for the eyes, and ON24 is one of them.
b. The UI is straightforward and easy to use, and I could start working on it within few minutes.
c. Although, in the past, I had faced minor bugs on the platform, like unable to edit an already sent answer, the team was able to quickly fix it and new updated On24 platform works like a charm.

**What do you dislike about ON24?**

Sometimes when I am answering to a question in the Q&A box, other moderators start answering the same question and whatever I had typed vanishes. I think they were not able to see that the question is already being answered.

**What problems is ON24 solving and how is that benefiting you?**

I can attend events with more than 4000-5000 participants, and working on On24 platform as a moderator is a great feeling. Ever since COVID-19 pandemic has started, we could see a surge of participants joining the online sessions, and training participants on ON24 has been quite easy. It's easy to interact with everyone on the platform, and to answer their queries in realtime is a great thing as per my experience.

  ### 31. Webinar hosting platform with good integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Damini G. | Global Events Marketing Manager , Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2022

**What do you like best about ON24?**

Integration and connectivity of On24 with SFDC and other marketing automation tools is really good. Webinar experience is great too.

**What do you dislike about ON24?**

Nothing so far..just started using the tool as a user.

**What problems is ON24 solving and how is that benefiting you?**

Event management
Webinar hosting 
CRM integration

  ### 32. Great experience - easy to set-up, supports client engagement and delivers great production value!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melina K. | Event Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2021

**What do you like best about ON24?**

What I like most about the platform is the ease of set-up. With many virtual platforms coming out into the world these days, ON24 is by far the easiest to get set-up and ready for broadcast. The way the system is set-up, you follow the steps on the far left side to ensure your registration questions, email notifications, console, etc. are complete. By doing this you know that you're not missing anything.

I also like the customer service for this platform. The chat functionality is great! Knowing that there is always someone on the other end that is ready to answer any questions I have is comforting. Other platforms they reply to you in 24-48 hours if you have any questions. With ON24 you have the chat functionality, the ability to contact your account manager (if required) and if you have an event that is taking place, they provide you with an emergency phone number should you need ON24's assistance. There is also the ability to hire ON24 support for your webinar if you would like them present to answer any technical questions from a presenter/producer or helping in the Q&A chat if we have any registrants who have technical problems getting on to the webinar.

Another feature we like is the Q&A widget on the platform that allows us to reply back to our registrants but more importantly the ability to do a reply all. We have used this once in the past and has generated such good feedback that we will be integrating this for all of our webinars going forward. Having this will help us in answering common questions coming thru the widget and addressing it to the audience.

**What do you dislike about ON24?**

I would have the say the feature I dislike the most is how 2 hours prior to the start of your broadcast you are unable to make any changes to your site (date/time/presentation slides, etc.). In a virtual world there are unexpected changes that can happen minutes before an event is about to begin. Not having the ability to make any changes does cause some concern. Although it's not a big issue, it would bring comfort knowing that we are able to make changes should we need to.

A second would be the length of time you can select for the webinar times. Currently the only options to choose from are set to 30 minute increments. Having 15 minute increments would be the preferred as we have some events that may run for 45 minutes, hour and 15 mites, etc. 

The last feature that I can think of that I dislike would be the lack of a 'Breakout' feature on the platform. I understand that ON24 is working on rolling out this new feature in the coming months, which is great news, however in the interim we are using a workaround where every breakout is a new webcast. It involves a lot of coordination.

**Recommendations to others considering ON24:**

One recommendation would be to roll out the breakout feature in a shorter timeframe. Given the virtual world we are living in at the moment, many platforms are trying to get this feature integrated on their platform. We see great value in having this on the platform as it allows our registrants/attendees to go from one room to another without losing the ability to go back to the mainstage. We often have clients go from main stage to breakouts and back to mainstage to do any closing remarks. 

Another would be some sort of gamification to the console in a widget.

**What problems is ON24 solving and how is that benefiting you?**

Currently we don't have any major problems with ON24 that we are working thru. We are working on the Salesforce integration at the moment. Because there are a lot of backend components it's taking some time, but looking forward to this being completed. 

As well, looking forward to the "Breakouts" feature that will be rolled out in the coming months. At the moment we are leveraging the CTA widget which will bring our registrants to another website once the broadcast ends. This functionality will give our attendees the ability to select which breakout room they wish to attend based on content. It's a work-around solution until ON24 comes out with their more sophisticated 'Breakout' feature. In the interim, the way we are solving the breakouts, our registrants will not be able to return to the original webcast or 'Main stage'. Which means every breakout is a separate webcast. Quite a bit of coordination involved.

  ### 33. It's neither bad nor good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2021

**What do you like best about ON24?**

Being able to view everything in one single window, able to customize audience view, and having an option to run Simulive.

**What do you dislike about ON24?**

On24 has a lot of issues. The team and I use on24 to deliver Webinars, and we do approximately 20-30 Webinars a week. We have encountered some or the other problems more than 70% of the time. The prominent ones being Audio Video not in sync, Pulse check doesn’t come up most of the time, and polls don't work well in Simulive sessions.

**What problems is ON24 solving and how is that benefiting you?**

On24 helps us deliver webinars, and there are some benefits like a lot of engagement tools built to engage the customer.

  ### 34. ON24 Platform Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about ON24?**

The ON24 presentation platform is the best product I have found for promoting my company's products and services in an engaging, digital environment. There are many features that allow users to interact with my company to drive results. It blows Teams and Zoom out of the water.

**What do you dislike about ON24?**

Technical support teams are not always knowledgeable about the platform's functionality and I find I have to explain myself repeatedly for the staff to understand the issue. They send me links to read and troubleshoot myself but the links don't always contain the answers I am looking for.

**What problems is ON24 solving and how is that benefiting you?**

My company has been able to stay engaged with customers throughout COVID. We were able to pivot from a sales-driven strategy to service and support until business began to bounce back.

  ### 35. Complex Engagement Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alexandra R. | Partner Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2021

**What do you like best about ON24?**

I really like that so many modules and items can be shown on the console during the webinar. Attendees can easily see the presentation deck, video feedback, relevant links, and request a demo right from the console. I also like the pop-up poll feature - makes the audience feel like they need to select a response.

**What do you dislike about ON24?**

I dislike that you can't host more social webinars where attendees can have their webcams on and unmute if they'd like. It would be helpful for virtual events!

**What problems is ON24 solving and how is that benefiting you?**

We're solving for having an effective webinar platform where we can engage with prospects and customers and provide all types of content. All the benefits we've seen so far go hand in hand with what I like best about ON24.

  ### 36. ON24 makes webinars easy: before, during, and after

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caleb J. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about ON24?**

I like the ease of use. It's straightforward to set up a new webinar and analyze the surveys, polls, and attendance afterward. Integration with HubSpot is a major plus for us!

**What do you dislike about ON24?**

The data exports from polls and the like are a bit time-consuming. If one wants to export the data from all polls, showing not just a summary but each response as a row in an Excel file, one has to export each poll individually. Being able to export all the polls in full detail at once would be a significant improvement.

**What problems is ON24 solving and how is that benefiting you?**

My company is solving the problem of having one tool to perform all webinar duties, including live polls, and integrating registration and attendance information with our CRM, HubSpot.

  ### 37. Necessary Pivot to Digital During Challenging Times

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2020

**What do you like best about ON24?**

It allows us to have our live events on a virtual platform with interactive elements. It is also easy to explain to new users which makes my  life easier :)

**What do you dislike about ON24?**

There are definitely limitations. Too many in my opinion. I which we could combine more of the interactive elements to really make something worth watching and that the audience would stay tuned into to.

**What problems is ON24 solving and how is that benefiting you?**

Turning  our live events virtual  and making  our virtual events much better

  ### 38. Nice user-conference platform, with tons of highs & minimal lows

**Rating:** 4.5/5.0 stars

**Reviewed by:** John K. | Head Basketball Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about ON24?**

ON24 is a solid user-conference platform. My company recently used it to deliver our annual user conference, and things went super well. The "Lobby" aspect is professional, clean, and intuitive. The "Resources" aspect is quite intuitive and easily lets users find the info they need. The "Sessions" aspect is overall delivers a powerful experience, and they have optimized for minimal distractions to the audience

**What do you dislike about ON24?**

There are only a few minor aspects that I think could be improved. One area is to allow the Attendees to be on video if they want to be. Additionally, it would be great if Attendees could ask (verbally)  their questions aloud when selected. The last area is if Attendees/Presenters could keep a briefcase/folder full of virtual business cards from all the folks they've "favorited" or interacted with to help with networking post-conference.

**What problems is ON24 solving and how is that benefiting you?**

We needed a user-conference platform that would handle hundreds of Attendees at each breakout Session and thousands of Attendees at the major Keynotes. Additionally, we needed a solution that was intuitive, friendly, and easy to customize to our exact needs.

  ### 39. Just one is more than enough word to describe On24 - Outstanding!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pratham S. | Platform Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2021

**What do you like best about ON24?**

Using the whole Webcast Elite platform has been just Remarkable, Impressive, Awesome and Awe-inspiring! 
All the steps involved to create and organize a webcast are simple. On24 Knowledge Centre works with easy-to-understand guidelines, steps along images come to the rescue just in time to clear all my doubts. 
It is indeed a pleasant activity while creating, organizing and conducting a webcast! The Widgets are remarkably excellent and simple to work with. They just capture the right things in Reports, so we can use that data to offer the most reliable products, best services and have the best marketing just like our Customer expects. 
I am really a big fan of the Elite Studio interface, its various tools and the features it has to offer! 
Also, the updates released to solve the prior worries with the features missing within the platform.  I can't wait to own more accounts of my own for my upcoming business. The clients we work with also like the ON24 platform because of the ease of use and merest training required to understand the Interface. Some also said that you have chosen the right platform, we cannot either wait to use this platform within our organization or start working on this. 
I am so obsessed with On24 that I even referred this to my associates, friends, kin and relatives. Indirectly, I have marketed for On24 on my end!! 
Overall, words would be shorter to describe the best experience I am having with On24.

**What do you dislike about ON24?**

There is nothing I can tell about disliking anything. As said before, updates released resolve all our earlier concerns.  And, yes, there are some features which need to be introduced and I'm quite sure that On24 is or will be working on it! All features it offers are at their best!

**Recommendations to others considering ON24:**

I believe no piece of advice is required, as we all know how great the ON24 platform is! 
I highly recommend using this platform to reach more customers and good business partners.
 Even I was not aware that this would turn out to be so much profitable to my organization until I started using it!! You will just fall in Love with Elite, the tools and widgets.

**What problems is ON24 solving and how is that benefiting you?**

We have got the appropriate way to market our products to potential customers. It is just the right tool we found that has brought quite a few positive changes to our company, products and services. The visitors to our website have increased once we started using ON24 within our organization. It has been helping us to reach potential customers who are liking our products as we like On24!!

  ### 40. Great platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** David G. | Product Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2021

**What do you like best about ON24?**

I love the ability that you can share data - content during the presentation itself - this is very helpfull

**What do you dislike about ON24?**

I would like to have it a bit easier to use - and more initiative

**What problems is ON24 solving and how is that benefiting you?**

Having conferance meetings in events - where content needs to be shared and there is a discussion between people

  ### 41. Webinar platform meets wide variety of needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** LeeAnn R. | Content Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about ON24?**

The customization of the webinar platform is what really sold us. We had a wide variety of needs for a service like this - internal training, external publications, panel forums, expert-led seminars, and more. We felt that ON24 checked every box.

**What do you dislike about ON24?**

Because the platform is still relatively new, additional features are still rolling out. There are some things we wish ON24 was capable of doing (mixing pre-recorded and live webinar format) that we hope to see in the future.

**What problems is ON24 solving and how is that benefiting you?**

ON24 is helping us reach customers we would have never been able to before. We are providing our customers (and potential customers) with the information they are actually looking for, in a new, and fun way. We are establishing our employees as the expert in our industry and creating evergreen content to host on our website.

  ### 42. Very detailed platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about ON24?**

There is a lot of widgets to pick and choose from depending on the needs of your webinar which is great.

**What do you dislike about ON24?**

The buffering and the need to be off of VPN to get stable AV during webinar can be a problem

**What problems is ON24 solving and how is that benefiting you?**

1:many webinar sessions which can then be used for ondemand as well. We also enjoy the option of having prerecorded video with live Q&A panel at the same time.

  ### 43. Amazing analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Molly C. | Marketing Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

I like all the analytics and engagement features that ON24 offers.

**What do you dislike about ON24?**

I wish the simu-live to live audio allowed for video, so it looked cohesive to the recorded video AND/OR it would be nice to allow for the recorded video to end on a frame with no audio, and then the presenters could dial-in. Currently, it is very obvious (to me) that the simu-live is recorded, which defeats the purpose. I also wish the presenter area were a little more user-friendly, but I know upgrades are coming.

**What problems is ON24 solving and how is that benefiting you?**

We see great turnouts for our webinars. Having never hosted a webinar pre-pandemic we were not sure what to expect, but our audience seems to appreciate them and our attorneys are seeing the benefit.

  ### 44. The Webinar Platform of the Future

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2021

**What do you like best about ON24?**

It is the most comprehensive webinar platform in the market. Probably not even fair to pigeonhole it and categorize it as a webinar software. One of my favorite features is the ability to create hubs that can hold multiple webinar sessions. The other thing I like is how you can customize the presentations however you like. It can be pretty involved to the point where you can allow people to download slides, notes, guides, etc, or keep you can keep it simple. All up to the creator.

**What do you dislike about ON24?**

Depending on your organization and needs, the platform may be a bit too much for some. ON24 may not be the best fit for companies that want to keep their webinars simple and are sensitive to cost.  Because the platform has so many capabilities it does take some training to get used to. Also, the resource pages are somewhat overwhelming to navigate but I think that comes with the territory given what the platform is capable of.

**What problems is ON24 solving and how is that benefiting you?**

We wanted a webinar platform that can run multi-session events for large virtual conferences with no headaches. Having a hub for a virtual conference gives us a powerful space to give registrants and attendees the option to pick and choose which sessions to go to.

  ### 45. Best Platform for all your virtual needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about ON24?**

ON24 is one of the renowned platform in the market for virtual collaboration software.  It helps our company to organize virtual events and generate leads.

**What do you dislike about ON24?**

There is a limitation on the number of presenters who can join is 8. Also, we have to pay additionally for breakout rooms.

**What problems is ON24 solving and how is that benefiting you?**

It helps our company to organize virtual events and generate leads. It also helps us to create brand awareness.

  ### 46. Great tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly S. | Sales Enablement, Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about ON24?**

I've been using ON24 Webcast Elite for quite some time now and really like the tool.  It's an easy platform to use so my presenters are able to create their own webinars without much assistance from me.

**What do you dislike about ON24?**

The only complaint we've received from our larger team is that the audience is unable to call into ask questions.  In some instances (particularly on smaller or internal team calls) it would be nice to open up a line to let people ask verbal questions instead of using the Q&A window.

**Recommendations to others considering ON24:**

NA

**What problems is ON24 solving and how is that benefiting you?**

Webcast Elite lets me create webinars at various times around the globe and the ease of the platform allows presenters to run their own sessions without involvement from me.

  ### 47. Trustworthy webinar platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2021

**What do you like best about ON24?**

ON24 Webcast Elite is one of the most trustworthy platforms I have used to date. Once you have your standard templates and settings built out, the platform becomes a well-oiled machine for you to constantly produce standard webinars or solution tours.

**What do you dislike about ON24?**

There is a significant learning curve in understanding the ins and outs/tips and tricks of the platform. Compared to other platforms we use, it is not as interactive or engaging, but they are getting better and releasing new features regularly!

**Recommendations to others considering ON24:**

Make sure you have a webinar and marketing program built out to support your investment.

**What problems is ON24 solving and how is that benefiting you?**

We needed a dependable platform with a proven track record to produce and deliver our standard webinar series. We've loved having the console templates and ability to customize/brand those more and more. Additionally, the level of customer service ON24 provides is outstanding. We have regular QBRs and our support team is fully invested in providing analyses to make sure we are taking advantage of all the products we are currently invested in.

  ### 48. Why on24 is Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** shyla J. | Researcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about ON24?**

The reason why on24 is being used  the most is that it has evolved to be the best for the market today.
i have been using it for many months now, and it has been awsome.

it is used to serve online webinars and live sessions.  it has good graphics which makes it easy to work .
the  flexibility of moving the windows as per our comfort is good.  The Q&A tab is also cool.  we can easily find out the questions that are answered nd focus on the unanswered questions  that saves time and effort. 
We can also publish notifications on high priority. 
Team chat is good to have.

Thanks

**What do you dislike about ON24?**

Mostly there is no major dislikes.  One suggestion Is that once a question is answered. it should not be able to answered or modified by others.

**Recommendations to others considering ON24:**

yes reccomend

**What problems is ON24 solving and how is that benefiting you?**

we cater online webinars and online training support

  ### 49. The most advanced webinar platform i've seen

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber N. | D, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about ON24?**

The enhancements made in the last 12 months have only increased the lead this platform has on any other in the virtual space. They have taken a clunky presenter experience and created an intutitive platform.  Each release makes me more excited to share what they have introduced next to my company and regular presenters.

**What do you dislike about ON24?**

My biggest complaints are that they don't yet allow backgrounds for presenters and there isnt an option to run a simulive webinar that rolls over to video Q&A.  However, the breakout rooms are a step in the right direction.

**What problems is ON24 solving and how is that benefiting you?**

The seamless integration with Marketo and Drift make it easy for our company to create webinars of value and receive real-time results.

  ### 50. Great webinar platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2020

**What do you like best about ON24?**

Its easy to use and the people are so helpful. I would say that anyone who is looking to learn about webinars, this is the one to do.  I think the best feature about the platform is the fact that you can watch webinars on your phone which is great.

**What do you dislike about ON24?**

I think the registration page needs work and before my account executive was on board, I didn't get much help. I really love Robert Edwards. Highly recommend him to be your contact.

**Recommendations to others considering ON24:**

ON24 helps companies drive revenue. I believe it's the best platform to use for marketers.

**What problems is ON24 solving and how is that benefiting you?**

We have generated so many more leads from webinars this year because of ON24. Its a great way to create leads. I also which the blocking system let you send emails to participants if you do not want to have them on your webinar. However, you have to pay in order to do that.


## ON24 Discussions
  - [is there  a way i can download the webinar ?](https://www.g2.com/discussions/30466-is-there-a-way-i-can-download-the-webinar) - 3 comments, 1 upvote
  - [When will image resolution be improved?](https://www.g2.com/discussions/24572-when-will-image-resolution-be-improved) - 1 comment, 1 upvote
  - [How do I minimise the risk of incurring technical issues?](https://www.g2.com/discussions/24548-how-do-i-minimise-the-risk-of-incurring-technical-issues) - 1 comment, 1 upvote
  - [How can I create a webinar that is mobile friendly on the platform?](https://www.g2.com/discussions/24513-how-can-i-create-a-webinar-that-is-mobile-friendly-on-the-platform) - 1 comment, 1 upvote
  - [What are best practices for a webcast with several presenters from different locations using webcams](https://www.g2.com/discussions/what-are-best-practices-for-a-webcast-with-several-presenters-from-different-locations-using-webcams) - 3 comments, 1 upvote

- [View ON24 pricing details and edition comparison](https://www.g2.com/products/on24/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-08-02+17%3A24%3A12+-0500&secure%5Bsession_id%5D=d3b778a0-596d-41d4-972b-28ebf067e119&secure%5Btoken%5D=fb376fdf7a760e32447d4b3e190c4d72a36ad5b5e760647e3a469408ce6f3101&format=llm_user)
## ON24 Integrations
  - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [LCVista](https://www.g2.com/products/lcvista/reviews)
  - [LinkedIn Marketing Solutions](https://www.g2.com/products/linkedin-marketing-solutions/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)
  - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)
  - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Veeva CRM](https://www.g2.com/products/veeva-crm/reviews)

## ON24 Features
**Content Creation**
- Content Creation Tools
- Buyer Personas
- Content Management

**Host Tools**
- Branding
- Role-based Access
- Recording

**Platform Basics**
- Website Personalization
- Content Creation and Distribution

**Administration**
- Event Configuration
- Event Marketing
- Speaker Access and Control
- Advanced Reporting

**Content Creation**
- Content Management

**Optimization**
- SEO
- A/B Testing
- Dashboards & Reporting
- Audience Targeting
- ROI Reporting

**Marketing Distribution**
- Segmentation 
- Personalized Messaging 
- Website Personalization 
- Email Campaigns 
- Digital Advertising
- Direct Mail

**Attendee Tools**
- Registration
- Attendee Live Chat
- Polls and Surveys

**Platform Reporting**
- Measurement
- Dashboards

**Virtual Experience**
- Virtual Lobby
- Built-In Webcasting
- Webcasting Integrations
- Cross-Device Functionality
- Session / Agenda Management
- Live Streaming & Recording
- Registration & Attendee Management
- Event Setup & Scheduling
- Branding & Customization
- Interactive Speaker / Moderator Controls

**Optimization**
- ROI Reporting

**Logistics**
- Customizable Templated Workflows
- Integrations & APIs
- User, Role, and Access Management

**Campaign Planning**
- Strategy Mapping 
- Prioritized Accounts 
- Trending Accounts 
- Sales Activation

**Post-Event Tools**
- Event Analytics
- Attendee Reports

**Engagement**
- Online Event Agenda
- Interactive Content
- 1:1 Networking
- Exhibitors/Sponsorships
- Gamification & Incentives
- Real‑Time Interaction Tools
- Networking / Matchmaking

**Integrations**
- Social Media Integration
- Software Integrations

**Generative AI**
- AI Text Generation

**Integrations**
- Ad Network Integrations 
- Buyer Intent Data Integration
- Marketing Automation Integration
- CRM Integration

**Agentic AI - Webinar**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance

**Agentic AI - Virtual Event Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Decision Making

**Administration / Support - Virtual Event Platforms**
- Role‑Based Access & Permissions
- Security & Compliance

**Insights & Scale - Virtual Event Platforms**
- User Capacity & Reliability
- Analytics & Reporting

## Top ON24 Alternatives
  - [Livestorm](https://www.g2.com/products/livestorm/reviews) - 4.4/5.0 (1,651 reviews)
  - [BigMarker](https://www.g2.com/products/bigmarker/reviews) - 4.7/5.0 (431 reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - 4.5/5.0 (381 reviews)