ON24 Pricing Overview

I've been using the ON24 Webinar Platform for several months now for hosting client webinars and internal trainings. Overall, it's a solid platform with a professional interface and a great set of features for both presenters and attendees.

Engagement tools like polls, Q&A, and surveys are seamless and really help keep audiences involved. Review collected by and hosted on G2.com.

There’s a steep learning curve, especially when setting up events and configuring all the widgets. Review collected by and hosted on G2.com.

Their platform is easy to use and their online customer support is top-notch. In terms of their technology and platform analytics, we were a fan. Review collected by and hosted on G2.com.

Their billing practices border on unethical. You're auto-subscribed for next year's contract unless you opt-out and your account exec doesn't send any reminders when your subscription will expire. We had to pay 23K for an extra YEAR subscription because a team member left and their emails weren't forwarded. No grace from On24.

This year, we nearly got caught having to pay 10K just to retain our owned files that lived on their platform because we "needed a subscription" to download them, but thankfully I found them elsewhere. Again, no notice of subscription expiring.

So, while I appreciate their technology, no way would I ever recommend On24 because of their poor billing practices. Review collected by and hosted on G2.com.