ON24 Reviews & Product Details

1) The smooth experience it provides you.

2) Reliability - I can rely on this platform

3) there are no bugs or glitches which is very important when dealing with client experience

4) On24 runs on mostly all internet types without any problem even low bandwidth does not affect it that much. Review collected by and hosted on G2.com.

The ability to join from mobile phone directly without joining the session from laptop first is something that can be improved.

To open the session on my tablet I had to join from the laptop first then copy the link and then join from tablet.

From my tablet, I was getting the login screen with username and password field which i was not getting from laptop. Review collected by and hosted on G2.com.

it has been very easy to use with people that have challenges with technology and it gives options that the other platforms do not. example it does not cut you off in the middle of a presentation. also it does not automatically update presentations that you created in the past Review collected by and hosted on G2.com.

some of the console settings are not friendly and the layout is not easy to change Review collected by and hosted on G2.com.

ON24 is a pleasure to use over other systems I've used previous: Zoom, Teams etc. The powerful capabilities of the system make it steps ahead of other platforms. When receiving customer support we have received it in a timely manner. We use ON24 multiple times a week over many campaigns, I wouldn't want to use another platform. Review collected by and hosted on G2.com.

There are a few quality of life issues that cause confusion. I.e Timezones could display correctly Review collected by and hosted on G2.com.

I like that I can create different meetings and webinars either live or on-demand. Review collected by and hosted on G2.com.

Sometimes it can be hard to search for certain things in the back end when using the site. I also dislike the feature of only being able to chat only on some of the events and not being able to talk directly with the people. Review collected by and hosted on G2.com.

I appreciate ON24 for its interactive features that enhance audience engagement during webinars. The platform's ability to integrate multimedia presentations seamlessly with real-time interaction tools, like polls and Q&A sessions, makes it invaluable for hosting informative and engaging virtual events. Review collected by and hosted on G2.com.

One aspect of ON24 that could improve is the user interface, which can sometimes feel outdated and not as intuitive as some other webinar platforms. This can make setting up and managing live events more challenging, especially for new users who are not yet familiar with the platform's features. Review collected by and hosted on G2.com.

ON24 has completely transformed how we run webinars. The platform is intuitive, reliable, and packed with features that help us create engaging, interactive experiences for our prospects, customers and partners. From big product release webinars to intimate experiences, ON24 supports all our use cases. Review collected by and hosted on G2.com.

No native integration with Pardot and ok integration with Salesforce. Review collected by and hosted on G2.com.

We do more than 30 virtual events a year. With ON24 the process is seamless. The interactivity throughout the event is great. And we really appreciate all of the analytics that we receive after the event. Review collected by and hosted on G2.com.

We tested out the AI function and it wasn't adequate for us yet. But I am sure as they have more time to develop it that it will get better. Review collected by and hosted on G2.com.

Engaging platform, ease of use and fairly intutive. Review collected by and hosted on G2.com.

Interface could ne modernised. Allowance of more types of webinars. Review collected by and hosted on G2.com.

The complete customization and branding piece in any way you can think of. Do you want your logo there? You can do it! Do you want your branding colors there? You can do it! And so much more! We also love how easy the platform is to learn and navigate... ON24 really makes our job easier. Review collected by and hosted on G2.com.

Some of the features "freeze" on us, such as moving from slide to next slide in presentation mode. We have done all the necessary steps to make sure the slides are uploaded appropriatly. Still have not got to the bottom of that! Review collected by and hosted on G2.com.

Ease of Use and Implentation: ON24's platform is user-friendly, making it easy for presenters to share their screens, respond to questions, and adjust content based on live feedback.

Comprehensive Guides: There are detailed guides available, such as the step-by-step ON24 webinar guide" and "ON24 webinar guide," which provide thorough instructions on setting up and executing webinars.

Audience Feedback: The platform allows for audience feedback at the end of webinars, which can be viewed in reports, helping to improve future events4.

Support and Training: ON24 offers training sessions and quality assurance packages to ensure successful events.

Customer Support: Users appreciate ON24's customer service, which supports the entire webinar process and provides training for customers. Review collected by and hosted on G2.com.

Syncing Issues: There can be delays in syncing registrants to Marketo, which can be frustrating when trying to manage and track webinar participants.

Manual Work: There is a significant amount of manual work involved in setting up and editing webinars, especially when converting them to on-demand or semi-live formats. Review collected by and hosted on G2.com.