--- title: Microsoft Copilot Reviews meta_title: 'Microsoft Copilot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 358 reviews by the users' company size, role or industry to find out how Microsoft Copilot works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 358 scale: '5' date_modified: '2026-07-15' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Microsoft Copilot Reviews **Vendor:** Microsoft **Category:** [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant) **Average Rating:** 4.4/5.0 **Total Reviews:** 358 ## About Microsoft Copilot Microsoft Copilot is an advanced AI-powered assistant designed to enhance productivity and streamline workflows across various Microsoft applications. By integrating seamlessly with tools like Word, Excel, PowerPoint, and Teams, Copilot offers intelligent suggestions, automates repetitive tasks, and provides real-time insights, enabling users to work more efficiently and creatively. Key Features and Functionality: - Intelligent Assistance: Copilot leverages advanced AI to understand context and provide relevant suggestions, helping users draft documents, create presentations, and analyze data more effectively. - Automation of Repetitive Tasks: By automating routine processes, Copilot reduces manual effort, allowing users to focus on more strategic activities. - Seamless Integration: Copilot integrates smoothly with Microsoft 365 applications, ensuring a cohesive user experience without the need for additional software. - Real-Time Collaboration: Enhances teamwork by offering real-time suggestions and insights during collaborative sessions in applications like Teams. - Data-Driven Insights: Analyzes data to provide actionable insights, aiding in informed decision-making and strategy development. Primary Value and User Benefits: Microsoft Copilot addresses the common challenges of time-consuming tasks and information overload by providing intelligent automation and insights. Users benefit from increased efficiency, reduced manual workload, and enhanced creativity. By streamlining workflows and offering real-time assistance, Copilot empowers professionals to focus on high-value tasks, ultimately driving productivity and innovation within organizations. ## Microsoft Copilot Pros & Cons **What users like:** - Users enjoy the **ease of use** of Microsoft Copilot, seamlessly integrating with Windows and Microsoft products. (115 reviews) - Users value the **efficiency** of Microsoft Copilot, as it simplifies tasks and enhances productivity across Microsoft 365 apps. (67 reviews) - Users find Microsoft Copilot to be **extremely helpful** , facilitating smooth communication and efficient support for their tasks. (65 reviews) - Users value the **seamless integration** of Microsoft Copilot, enhancing productivity with intelligent features across familiar applications. (59 reviews) - Users value the **effortless integration** of Microsoft Copilot, enhancing productivity without disrupting their existing workflows. (58 reviews) - Users appreciate the **seamless integration** of Microsoft Copilot with Microsoft 365 applications, boosting productivity and efficiency. (55 reviews) - Easy Integrations (43 reviews) - Users love how Microsoft Copilot provides **significant time-saving** , streamlining their workflow and reducing mental clutter. (33 reviews) - Accuracy (30 reviews) - Speed (28 reviews) **What users dislike:** - Users find the **inaccuracy** of Microsoft Copilot problematic, often leading to ineffective suggestions and requiring more effort for results. (61 reviews) - Users express frustration with **poor understanding** , noting generic responses and lack of context retention from Microsoft Copilot. (43 reviews) - Users report **accuracy issues** with Microsoft Copilot, requiring additional fact-checking for reliable results. (25 reviews) - Users often find **context understanding lacking** in Microsoft Copilot, making interactions less efficient and sometimes frustrating. (24 reviews) - Users report **slow performance** with Copilot due to reliance on cloud infrastructure and connectivity issues. (21 reviews) - Users find the **usage limitations** of Microsoft Copilot constraining, with only 30 chats per session affecting usability. (20 reviews) - Limitations (19 reviews) - Users find a **lack of creativity** in Microsoft Copilot, often receiving generic suggestions that require manual adjustments. (18 reviews) - Poor Response Quality (18 reviews) - Improvement Needed (16 reviews) ## Microsoft Copilot Reviews ### 1. Fast, Helpful Brainstorming for Visuals and Email Messages **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft Copilot?** It is helpful to use to brainstorm ideas for visuals and email messages. It works quickly. It helps provide answers to some questions. **What do you dislike about Microsoft Copilot?** It seems to time out or tells me I used up all of my credits in a short amount of time, especially when generating images. It does not seem as robust as other AIs. **What problems is Microsoft Copilot solving and how is that benefiting you?** Helps brainstorm ideas quickly and affordably. Helps refine email ideas, text and grammar. ### 2. Very Easy to Use for Procedure Development and Translation **Rating:** 5.0/5.0 stars **Reviewed by:** Philip E. | EHS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft Copilot?** Helps me developing procedure and translate **What do you dislike about Microsoft Copilot?** I have no problem with at all. very easy to use **What problems is Microsoft Copilot solving and how is that benefiting you?** I can't think of any ### 3. Great Microsoft Suite Integration, but Slow and Sometimes Inaccurate Results **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Microsoft Copilot?** I like that it's part of our microsoft suite so it's available in all of our microsoft apps. **What do you dislike about Microsoft Copilot?** It often takes a very long time to return a result and its often inaccurate. It also repeats things that you already told it aren't working. **What problems is Microsoft Copilot solving and how is that benefiting you?** It is helpful for speeding up review of things like transcripts, creating content based on documents, creating images. ### 4. Fast, Effective Search Summaries with Quick Results **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher S. | Full Stack Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Microsoft Copilot?** It's great for summarizing a standard search and getting results quickly. **What do you dislike about Microsoft Copilot?** It doesn’t feel as polished or refined as some of the other alternatives I’ve tried. **What problems is Microsoft Copilot solving and how is that benefiting you?** It helps me get the information I need quickly, write code snippets, and remember data I’ve entered in the past. ### 5. Seamless Integration with Outlook, Word, and Excel. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Q8Truck (formerly IDS) IT Product Owner @ OKQ8 Tech, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Microsoft Copilot?** The integration with all other Microsoft software, for example Outlook. Word, Excel etc. Works great! **What do you dislike about Microsoft Copilot?** Working with Excel-files with lots of data can sometimes be overwhelming for the AI. **What problems is Microsoft Copilot solving and how is that benefiting you?** The possibility for an AI to search all Microsoft applications that the user uses to help with tasks, so that the user does not need to insert files to the prompt. ### 6. Seamless Microsoft Integration with Outlook and Word **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Microsoft Copilot?** The integration with Microsoft applications, such as Outlook and Word, is a highlight for me. **What do you dislike about Microsoft Copilot?** Copilot can sometimes miss the specific layout or main point of a document, so I end up using a mix of Copilot’s rewrite suggestions and my original wording to get it right. **What problems is Microsoft Copilot solving and how is that benefiting you?** Microsoft Co pilot has been making my presentations, emails, and documents much clearer and more professional. ### 7. Easy to Use with a Friendly Tone—Great for Prompts and Project Organization **Rating:** 4.5/5.0 stars **Reviewed by:** TamunoBelema A. | Junior Data Scientist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft Copilot?** It’s easy to use and has a friendly tone. It helps me generate great prompts and makes it easier to set up and organize my projects. **What do you dislike about Microsoft Copilot?** Some prompts can be problematic if you don’t structure them well. Sometimes it doesn’t give the correct answers. **What problems is Microsoft Copilot solving and how is that benefiting you?** Basically, I use it for my day-to-day tasks—everything from writing code and drafting project scopes to helping with design ideas. ### 8. Seamless Teams Integration with Strong Security for Easier Office Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Microsoft Copilot?** It integrates with Teams, and since we use it at work, it can help me with my office tasks, especially since it offers robust information security.It helps me get things done more easily by consulting the AI **What do you dislike about Microsoft Copilot?** It doesn't always give the right answer; I've noticed that sometimes it gets the answer wrong and that the tool is very slow. **What problems is Microsoft Copilot solving and how is that benefiting you?** It helps me create meeting summaries and notes It helps me look up information in contracts ### 9. AI assisted productivity gains within Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Mukesh B. | Staff Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Microsoft Copilot?** Seamless integration into the Microsoft ecosystem makes this tool very convenient. The ability to quickly summarize, draft responses, and extract key points helps me save time and stay focused. **What do you dislike about Microsoft Copilot?** There is definitely a learning curve, and the results may differ depending on the context, which means that some manual review remains necessary. **What problems is Microsoft Copilot solving and how is that benefiting you?** Being able to quickly summarize, draft responses, and extract key points allows me to save time and maintain my focus. ### 10. Copilot Speeds Up My Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft Copilot?** There are many features that help speed up my workflow, as Copilot acts as an always-on assistant that I have access to. **What do you dislike about Microsoft Copilot?** Sometimes it gets in the way when I prefer to do things manually, as it keeps popping up. **What problems is Microsoft Copilot solving and how is that benefiting you?** Microsoft is the go-to spot I use for chat questions, image generation, and to do some tasks. The breadth of its capabilities is so awesome! ### 11. Copilot Supercharges Productivity and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Nia S. | Project Manager/Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Microsoft Copilot?** Copilot saves time and boosts productivity by generating content, summarizing information, and offering intelligent suggestions across apps. It helps me work smarter, stay focused, and get tasks done faster with less manual effort. **What do you dislike about Microsoft Copilot?** It can sometimes provide inaccurate suggestions or require frequent corrections, and its reliance on context means it may not always understand complex or nuanced tasks. Additionally, there’s a learning curve to using it effectively. **What problems is Microsoft Copilot solving and how is that benefiting you?** Microsoft Copilot helps by automating time-consuming tasks, analyzing data, and streamlining collaboration. This saves time, reduces errors, speeds up decision-making, and lets teams focus on higher-value work. ### 12. Seamless Microsoft Office & Edge Integration with Helpful PDF Summaries **Rating:** 4.5/5.0 stars **Reviewed by:** Prince Kumar O. | Research and development Engineer, Railroad Manufacture, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Microsoft Copilot?** it easily integrated with Microsoft office platform. nowadays it is available on Microsoft edge also which make easy to search and summarize the things. also during opening pdf in browser, it summarizes the pdf data and help to understand information easy. **What do you dislike about Microsoft Copilot?** the one thing i dislike about copilot is limitation with the document size . **What problems is Microsoft Copilot solving and how is that benefiting you?** helping to increase my work productivity. ### 13. Accurate, Thoughtful Copilot with Helpful Query Suggestions and Photo Enhancements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Microsoft Copilot?** I just started using Copilot after backlash due to ChatGPT searches being accessed through search consoles and potential security issues. So far it has been accurate, thoughtful, suggested relevant additional queries and works well on photo enhancements! **What do you dislike about Microsoft Copilot?** I haven't used it much yet but I am expecting a daily limit or something similar to ChatGPT but maybe since it's included with my company Microsoft account, maybe it won't. **What problems is Microsoft Copilot solving and how is that benefiting you?** Creating focus keyphrases for blog SEO, meta descriptions with high-ranking keywords, and suggestions for backlinking. ### 14. Amazing Free Software with Seamless Integration and Easy Accessibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Microsoft Copilot?** Really amazing for a free software while providing amazing integration and super easy accesability **What do you dislike about Microsoft Copilot?** The AI itself acts too casual and requires to be spoon fed a lot of information **What problems is Microsoft Copilot solving and how is that benefiting you?** Solving minimal issues which were slowing me down and hindering performance ### 15. Copilot in the Wild **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Microsoft Copilot?** The standout feature for me is Microsoft Teams. It allows recording and transcription of meetings, which is incredibly useful. If I join a meeting late, I can simply ask Copilot what I missed, and it provides a summary. In Outlook, Copilot is a real lifesaver—it summarizes long email threads and even drafts emails for me. I also appreciate that I can access Copilot across all other apps, including Teams, Outlook, and MS Office. **What do you dislike about Microsoft Copilot?** You can never really relax when using it, since you always have to double-check its work. Sometimes, this ends up feeling like more effort than simply doing the task yourself. I also notice that I often have to repeat myself for a particular task and ask it to ignore previous conversations, but it just doesn't do that. Additionally, when dealing with numbers, it occasionally provides incorrect calculations. **What problems is Microsoft Copilot solving and how is that benefiting you?** We often spend hours just staring at a blinking cursor, struggling to begin a report, a presentation, or even a challenging email. Copilot provides an "Instant First Draft," making it much simpler to edit a 1,000-word report that is already 80% accurate than to start from nothing. This really helps overcome creative blocks. It also helps reduce meeting fatigue—no more dozing off during meetings. Copilot keeps track of the main points and lists everything that was discussed. ### 16. Powerful Natural-Language Insights in Excel & Power BI **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald G. | Power BI Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Microsoft Copilot?** It helps me get suggestions directly inside tools like Excel or Power BI. This is really powerful, because I can ask in natural language for insights, and it also helps me with DAX language and macros. **What do you dislike about Microsoft Copilot?** it would be great to have it in power bi premium per user without needing to have fabric capacity **What problems is Microsoft Copilot solving and how is that benefiting you?** I can ask in natural language for insights, and it also helps me with DAX language and macros. ### 17. Powerful Integrations with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Angela L. | Digital Marketing Manager , Building Materials, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Microsoft Copilot?** How integrates with an internal database personal to the company, and also the web, and you can choose and select extremely powerful and provides top-notch help **What do you dislike about Microsoft Copilot?** Sometimes it’s clunky when trying to export a presentation or file that it created **What problems is Microsoft Copilot solving and how is that benefiting you?** Transcribing meetings at speed and preventing follow up notes directly after ### 18. Simple and Available, but Needs Improvement in Specific Queries **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft Copilot?** I like that Microsoft Copilot is simple to use and easily available. It was also very easy to set up, which I appreciate. **What do you dislike about Microsoft Copilot?** Sometimes it cannot answer some questions I have, especially very technical or niche problems. **What problems is Microsoft Copilot solving and how is that benefiting you?** I use Microsoft Copilot to help in my work and troubleshoot Microsoft-related issues. ### 19. Copilot Makes Work Easier and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Janelle R. | Adjuster, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Microsoft Copilot?** I find Copilot very helpful at work, especially when I need to write emails or brainstorm solutions to problems. I really enjoy using it for these tasks. I also ask it about the labor code. **What do you dislike about Microsoft Copilot?** At times, I notice that I need to be extremely specific with my questions or repeat myself. When I try to clarify what kind of answer I want, co-pilot sometimes responds with unrelated ideas instead. **What problems is Microsoft Copilot solving and how is that benefiting you?** Every day work problems. It helps me get organized, and become better at my job. ### 20. Effortless to Use and Boosts Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** JUSTIN D. | RFT CCO Supervisor, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Microsoft Copilot?** I find it incredibly easy to use, and making changes or modifications is straightforward. Since I started using it, I have also been recognized for my work. **What do you dislike about Microsoft Copilot?** the bots were a little harder to self teach how to use but no use for several automated tasks daily **What problems is Microsoft Copilot solving and how is that benefiting you?** MAIN problem is communicating efffecitfele in teams nad email it also helps me to interpret data and find patterns based on coaching and how to correct those patterns when nessaceaty ### 21. Technical and versatile responses **Rating:** 4.0/5.0 stars **Reviewed by:** Safouane O. | Boarding Agent, Airport Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Microsoft Copilot?** technique in these responses and versatile **What do you dislike about Microsoft Copilot?** very fast at times and loses the relevance of its responses **What problems is Microsoft Copilot solving and how is that benefiting you?** support and research ### 22. Excellent Tool for Rephrasing and Effective Communication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Microsoft Copilot?** I like that it can help me rephrase and summarize things very well. It allows me to put in a communication, and provide suggestions on how to make the communication more effective. **What do you dislike about Microsoft Copilot?** AI is incredibly costly, wasteful, and has many social and economic consequences. **What problems is Microsoft Copilot solving and how is that benefiting you?** It allows me and many of my team members to construct more effective communications when they need to be sent out. Sometimes a conversation may be sensitive and require a specific type of follow up communication. CoPilot does a great job of providing suggestions and options on how to make the communication better. In return, it allows you to learn more personally about how to better your own communication for the future. ### 23. Accelerates Development with Smart, Context-Aware Code Suggestions **Rating:** 4.5/5.0 stars **Reviewed by:** pranjali C. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Microsoft Copilot?** Copilot’s most impressive feature is its capacity to generate precise, context-aware code suggestions. It recognizes my coding habits, minimizes repetitive tasks, and accelerates my development process. Additionally, it assists me in discovering new libraries, resolving bugs more quickly, and keeping my codebase clean and consistent. **What do you dislike about Microsoft Copilot?** Nothing much just it should be more premium **What problems is Microsoft Copilot solving and how is that benefiting you?** Copilot addresses significant development challenges such as repetitive coding tasks, lengthy development cycles, and the need to search online for syntax or code examples. It comprehends the context of my code and provides relevant suggestions, complete functions, test cases, and even documentation. This helps me save time, minimize errors, and quickly explore solutions that might not occur to me right away. Overall, it enhances both my productivity and the quality of my code. ### 24. Detailed Responses with Helpfu Suggestions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft Copilot?** Very thorough and detailed responses and makes additional suggestions to provide even more in depth results **What do you dislike about Microsoft Copilot?** It can hallucinate or might not pull the appropriate resources, so need to be careful and doublecheck references. **What problems is Microsoft Copilot solving and how is that benefiting you?** It’s helping me draft things where articulation is required for more polished work. ### 25. The best AI bot for your day to day business uses **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek A. | EA to CEO, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Microsoft Copilot?** The best thing about Copilot is that it gives you results well researched with references and very detailed. I have used other AI platforms as well and compared the answers but so far Co pilot has been great in generating answers. I use it for writing my email replies, I even used to to draft my patent application and gave me a very detailed document which required very less edits. **What do you dislike about Microsoft Copilot?** The price is high as compared to other platforms. It is also not included in any of the Microsoft office packages. You have to purchase it separately and the monthly charges are very high for a small business to afford. **What problems is Microsoft Copilot solving and how is that benefiting you?** Microsoft Copilot has been a time saviour for most of the business owners. I can use it to write email replies, complex articles and blogs, website content, social media posts, and many other things within minutes. It would take hours earlier to prepare all these but now with the help of copilot, I could do it within minutes. It has saved a lot of time which I can focus on other things now. ### 26. Excellent helper **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandria S. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft Copilot?** It’s concise and user friendly. It’s nearly similar to ChatGPT. **What do you dislike about Microsoft Copilot?** Nothing really, I’d honestly put it close to more of the technical aspect when imputing a prompt and its output. **What problems is Microsoft Copilot solving and how is that benefiting you?** When I input prompt regarding data and simplify it. Also, reading over my writing for any grammar corrections and helping me improve it. ### 27. Boosts Productivity Across MS 365 with Helpful Insights and Easy Drafting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Microsoft Copilot?** Microsoft Copilot gives me insights into my work files and data. With Copilot, I can draft emails more easily. It also helps me navigate my files with a single search, whether I’m using MS Teams, Outlook, or PowerPoint and Excel. Overall, it’s helpful across most MS 365 products. **What do you dislike about Microsoft Copilot?** Since it’s a generative tool, it doesn’t provide exact files or complete solutions. **What problems is Microsoft Copilot solving and how is that benefiting you?** It helps me solve day-to-day problems at the office, especially with email writing and searching for files on SharePoint and Teams. It has also helped me with auto-correct while I’m sending messages to anyone on Teams, which makes communication quicker and clearer. ### 28. Effortless Integration and Outstanding Features with Co-pilot **Rating:** 5.0/5.0 stars **Reviewed by:** Sudeep P. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Microsoft Copilot?** Co pilot was super easy to integrate since it was already available inside of other MS apps. It was easily implemented and we use it all the time. It has a lot of really useful features and it's super easy to use too. MS customer support is really good **What do you dislike about Microsoft Copilot?** no issues faced till now, will post here if something comes up **What problems is Microsoft Copilot solving and how is that benefiting you?** using AI for generating prompts, improving communication (email body and chat body) and searching ### 29. Microsoft Copilot User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Aazam S. | Recruitment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Microsoft Copilot?** I get all the answers most of the times using Microsoft Copilot, you can use large set of written questions and attach files for getting answers and it delivers the results, it's very easy to use, can be implemented easily, customer support is great, you get to use it very frequently, it has multiple features that are useful, and can be integrated with various MS applications and others. **What do you dislike about Microsoft Copilot?** It's hard to pinpoint dislikes for such an awesome tool, the only downside could be you may need to use different reference point if the information doesn't match your own knowledge. **What problems is Microsoft Copilot solving and how is that benefiting you?** It's helping in multiple ways to find out complex information, comparison of information, file transformations, finding facts and figures, helping in comparing resumes with job descriptions, helping in finding nearest cities for job applicants, etc. ### 30. Amazing Microsoft Office Integration, Especially Outlook and PowerPoint **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft Copilot?** Integration with Microsoft Office—especially Outlook and PowerPoint—is amazing with this tool. **What do you dislike about Microsoft Copilot?** Copilot took some time for me to learn, and it still needs a bit of refining. **What problems is Microsoft Copilot solving and how is that benefiting you?** Copilot is helping me clean up my emails, and it’s been tremendously helpful for improving my presentations for meetings. ### 31. Flexible and Adaptable to My Needs **Rating:** 3.5/5.0 stars **Reviewed by:** Alex W. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft Copilot?** It is able to be something that is flexible and adapts to my needs as a user. **What do you dislike about Microsoft Copilot?** Sometime there are system settings that block the use and functionality so be aware of thse. **What problems is Microsoft Copilot solving and how is that benefiting you?** It is helping me finalise ideas and approaches to the consideration of language use and expression. ### 32. Integration of M365 and Intuitive Use, An Asset in Daily Life **Rating:** 4.0/5.0 stars **Reviewed by:** Lucas G. | Administrateur des Systèmes d'Information et Communication, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Microsoft Copilot?** The use is intuitive, with many features accessible. It is also possible to integrate it directly into the M365 suite, which makes its use even easier. **What do you dislike about Microsoft Copilot?** I find it unfortunate that Copilot does not allow the creation of videos. Additionally, it remains difficult to generate images without the embedded logos being distorted. **What problems is Microsoft Copilot solving and how is that benefiting you?** He helps me to create templates for certain documents or tables and to design on PowerPoint. ### 33. Microsoft Copilot Speeds Up Drafting Responses and Content **Rating:** 5.0/5.0 stars **Reviewed by:** Bhuvaneshwaran K. | RFX Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Microsoft Copilot?** Microsoft Copilot helps me in drafting responses and content faster. **What do you dislike about Microsoft Copilot?** Sometimes responses lack deep content understanding and not all suggestions align perfectly with business context. **What problems is Microsoft Copilot solving and how is that benefiting you?** Microsoft Copilot is always useful when you need quick guidance or brainstorming support. ### 34. Easy to Use, but Answers Can Feel Too High-Level **Rating:** 2.5/5.0 stars **Reviewed by:** Joshua S. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Microsoft Copilot?** Ease of use. UX design. It's right there in the system you use. **What do you dislike about Microsoft Copilot?** It seems the answers are high level and sometimes lack the nuance you inputed. **What problems is Microsoft Copilot solving and how is that benefiting you?** Efficiency in question clarification. ### 35. Indispensable Tool with Seamless Microsoft 365 Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Microsoft Copilot?** Copilot has become one of my most relied-upon tools, whether I need to transcribe meetings or tackle complex problems. It handles everything for me seamlessly. The tool offers a wide range of integrations and delivers strong support throughout the entire Microsoft 365 ecosystem. **What do you dislike about Microsoft Copilot?** There’s really nothing to dislike here. In fact, the open-source model is quite capable, so I have no complaints at all. **What problems is Microsoft Copilot solving and how is that benefiting you?** I use this tool for several purposes: transcribing calls, performing data calculations during presentations, generating new ideas when brainstorming problems, and summarizing documents. It has proven helpful in each of these areas. ### 36. Company-Approved AI, but Performance Lags Behind Competitors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Microsoft Copilot?** It's a relatively good AI, and is the only AI approved for use at our company. I wish we could use Claude. **What do you dislike about Microsoft Copilot?** It's performance seems to lag behind other products. **What problems is Microsoft Copilot solving and how is that benefiting you?** Helps with code reviews. ### 37. Effortless Summaries and Drafting Within Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa M. | Customer service representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Microsoft Copilot?** The best feature is its ability to quickly summarize documents, emails, and meetings, and to efficiently draft content within the existing Microsoft 365 applications **What do you dislike about Microsoft Copilot?** The main drawback is the occasional production of inaccurate or outdated information and the current high cost for deployment across an organization **What problems is Microsoft Copilot solving and how is that benefiting you?** Issues related to information overload in emails and documents and reduces the time spent on creating first drafts and routine tasks ### 38. My business bestie **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Digital Marketing Consultant (Freelancer), Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Microsoft Copilot?** Copilot saves me hours of time and has allowed me to provide more for my clients that I was previously able to with helping me with sophisticated tasks and analysis. Copliot was so easy to add to my setup and I now use it every day, multiple times a day in my work. It's integration within all of the apps that I use is such a great asset and helps me to save even more time. **What do you dislike about Microsoft Copilot?** Sometime- not very often, Copilot seems to get stuck in a loop and can't progress with working though prompts provided. Copliot itself has been able to help me work through these issues with providing me with advice on how to best use the chat's and how to optimise outputs. **What problems is Microsoft Copilot solving and how is that benefiting you?** Copilot saves me so much time and allows me to provide so much more to my clients with increased skills and additional time to provide more support and acvice to my clients. I had been using another AI tool prior to moving to Copilot, and it was great- but Copliot has really next leveled my use and I'm using it in more ways than I had previously thought I would and with the knowldget that my clients IP and data is protected from being used by the language learning model. ### 39. Seamless Integration and a True Productivity Booster **Rating:** 5.0/5.0 stars **Reviewed by:** Valesca D. | Project Planner, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Microsoft Copilot?** Is how seamlessly it fits into everyday work tolls like word, excel, outlook, and teams. It understand context, save time on repetitive tasks, and feels more like a collaborative assistant than a separate AI tool. **What do you dislike about Microsoft Copilot?** Honestly, I don't have anything negative to say. Copilot has been reliable, well-integrated into daily workflows, and genuinely helpful for getting work done faster. **What problems is Microsoft Copilot solving and how is that benefiting you?** It solves the problem of time-consuming, repetitive work and context switching, It helps by drafting content, summarizing information, and providing insights directly inside the tolls I already use, allowing me work faster, stay focused, and spend more time on higher-value tasks. ### 40. Seamless AI Inside Word, Excel, Outlook, and Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Microsoft Copilot?** It eliminates the need to jump between windows or copy-paste text because the Al sits natively inside apps like Word, Excel, Outlook, and Teams. **What do you dislike about Microsoft Copilot?** forced system integration, frequent hallucinations, and generic responses compared to alternatives like ChatGPT or Claude. **What problems is Microsoft Copilot solving and how is that benefiting you?** Handles routine, time-consuming tasks. It integrates directly into your daily workflow to boost productivity, creativity, and efficiency. ### 41. Excellent for Brainstorming and Creative Image Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Shalena C. | Manufacturing Engineer & CAD Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Microsoft Copilot?** Microsoft Co-Pilot is great for brainstorming ideas, and is good at generating and tweaking images. If you provide it with a well written prompt you get good results. I like that since it is within our company's microsoft office suite that it's data is closed off so I can use it within reason for helping my work. **What do you dislike about Microsoft Copilot?** Like anything AI, you do need to fact check your results at times as it can get it incorrect. **What problems is Microsoft Copilot solving and how is that benefiting you?** This helps me have a brainstorm 'partner' during times when I don't have a human readily available to me or with the expertise I would like for bouncing ideas off of. ### 42. Seamless Microsoft 365 Integration That Boosts Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Rashmita T. | Marketing Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Microsoft Copilot?** seamless integration into Microsoft 365 apps, significantly boosting productivity by automating routine tasks, summarizing meetings (90–95% accuracy), and searching across documents, emails, and chats via the Microsoft Graph API **What do you dislike about Microsoft Copilot?** frequent incorrect answers, intrusive integration into Windows/Office 365, and high cost **What problems is Microsoft Copilot solving and how is that benefiting you?** information overload, repetitive administrative work, and the "blank page" syndrome, allowing users to refocus on strategic, high-value tasks ### 43. Like a Personal Assistant for Smarter Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jose A. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft Copilot?** It's like having your own personal assistant. It offers great recommendations on document management. **What do you dislike about Microsoft Copilot?** There is nothing not to like about Microsoft Copilot, in my opinion. **What problems is Microsoft Copilot solving and how is that benefiting you?** creating documents, and ease, professinal emails. ### 44. Microsoft Copilot: Reliable and Secure Assistant for Everyday Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Microsoft Copilot?** Microsoft Copilot is a highly useful tool for everyday tasks. Whether you need to draft emails, perform basic calculations, or create and modify tables, it proves to be extremely helpful. What stands out most is its reliability compared to other options available on the market. Additionally, it ensures your data remains secure. **What do you dislike about Microsoft Copilot?** There’s really nothing to dislike—it serves as an assistant for my daily tasks and does its job well. **What problems is Microsoft Copilot solving and how is that benefiting you?** Drafting emails, correcting Excel formulas, creating or modifying tables, and developing technical solutions are some of the main tasks I handle. ### 45. Fast Spreadsheet & Dashboard Building, but Prompts Must Be Precise **Rating:** 3.5/5.0 stars **Reviewed by:** Shruti S. | People Success, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Microsoft Copilot?** Quickly build spreadsheets and dashboards **What do you dislike about Microsoft Copilot?** The prompt has to be very accurate each time **What problems is Microsoft Copilot solving and how is that benefiting you?** No need to look up or solve for complex formulae ### 46. Best AI Platform with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** sonia a. | SDR-BDR, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Microsoft Copilot?** This is the best AI platform I have tried so far. **What do you dislike about Microsoft Copilot?** I don't have much to comment. always respond if you provide specific details about what you need. **What problems is Microsoft Copilot solving and how is that benefiting you?** Everything I ask, provides an answer, and there seems to be a schedule and a regular structure to everything. ### 47. New Agents Feel Safer and Helped Me Build Power BI Dashboards Faster **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Microsoft Copilot?** new agents, i need to explore more about but.. also i feel safer to use it as I add a lot of info from my job, and it halep hepled me a lot in developing power bi dashboards **What do you dislike about Microsoft Copilot?** I dont find it user friendly when it come to personalise settings **What problems is Microsoft Copilot solving and how is that benefiting you?** I use it everyday, mostly to write email for me but also i put the emails there ans ask to analyze the information for me I work with different project for business process manaagemt so i use it also to analyze workflows or to see what is missing in the propsed new workflows ### 48. Helpful AI Coding Assistant, But Occasionally Suggests Outdated Code **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Microsoft Copilot?** Microsoft Copilot is a very useful AI tool for developers. It understands the project structure and helps to develop the code. I can quickly make code changes for the old projects. It gives optimized code. **What do you dislike about Microsoft Copilot?** I personally found that sometimes it gives an old version code suggestion. So, need to improve the syntax of code as per the latest version of the platform. In .NET Core, I found that it gives code suggestions of .NET Core 3.0 version while the latest version is .NET 10.0 . **What problems is Microsoft Copilot solving and how is that benefiting you?** It optimized the code and gave proper code suggestions, which helps to maintain proper project architecture. It also helps to understand the existing codebase, and we can easily enhance it. Copilot is very best when we start developing the project from scratch. ### 49. An AI Built to Verify and Streamline Ideation **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Owner and CEO, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Microsoft Copilot?** When providing output, Copilot will cite sources to assist in data validation. **What do you dislike about Microsoft Copilot?** Depending on license, Copilot can feel intrusive in programs like Microsoft Word. **What problems is Microsoft Copilot solving and how is that benefiting you?** Ideation is the major benefit- I save so much time when planning and thinking about having to solve problems. Copilot assists in the “getting started” phase of my projects. ### 50. Seamless Microsoft 365 Integration Supercharges Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Microsoft Copilot?** The tight integration with Microsoft 365 (Word, Excel, Outlook, Teams), which saves time by drafting content, summarizing emails, and speeding up everyday work. **What do you dislike about Microsoft Copilot?** It can feel limited and less flexible, especially for complex reasoning , creative tasks, or workflow outside the Microsoft Ecosystem. **What problems is Microsoft Copilot solving and how is that benefiting you?** It's designed to reduce busy work, things like writing drafts , summarizing long documents or email threads, generating ideas, automating repetitive tasks in Office apps, and helping me find what I need faster. - [View Microsoft Copilot pricing details and edition comparison](https://www.g2.com/products/microsoft-microsoft-copilot/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+16%3A15%3A12+-0500&secure%5Bsession_id%5D=776eb2f4-9568-40ed-97ae-caf516e9809c&secure%5Btoken%5D=ccd4375e8e15d90f9528cae497ffd491ac6c1128a9af8bb1e363189271d67a6b&format=llm_user) ## Microsoft Copilot Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitHub Copilot](https://www.g2.com/products/github-copilot/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Notepad++](https://www.g2.com/products/notepad/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Visual Studio Code](https://www.g2.com/products/visual-studio-code/reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) ## Microsoft Copilot Features **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Data Ingestion** - Big Data Processing - Unstructed Data Processing - Processing of Various File Types **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Presentation** - Report Creation - Charts and Graphs - Tailored Content **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Content ** - Idea Recommendation - Content Generation - Form Generation **System** - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Product Type** - Standalone Application - Plugin **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization ## Top Microsoft Copilot Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,580 reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - 4.8/5.0 (2,614 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,531 reviews)