# Top 10 Microsoft Copilot Alternatives & Competitors
**Average Rating:** 4.4/5
**Total Number of Reviews:** 362
Microsoft Copilot is not the only option for AI Writing Assistants. Explore other competing options and alternatives. AI Writing Assistants is a widely used technology, and many people are seeking innovative, reliable software solutions with ai text summarization and text generation. Other important factors to consider when researching alternatives to Microsoft Copilot include emails and response time. The best overall Microsoft Copilot alternative is ClickUp. Other similar apps like Microsoft Copilot are Retell AI, Notion, ServiceNow AI Agents, and Qualified. Microsoft Copilot alternatives can be found in [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant) but may also be in [Work Management Software](https://www.g2.com/categories/work-management) or [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations).


## Best Paid & Free Alternatives to Microsoft Copilot
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Retell AI](https://www.g2.com/products/retell-ai/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews)
  - [Qualified](https://www.g2.com/products/qualified/reviews)
  - [Tidio](https://www.g2.com/products/tidio/reviews)
  - [Anyword](https://www.g2.com/products/anyword/reviews)
  - [Balto](https://www.g2.com/products/balto/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Top 10 Alternatives to Microsoft Copilot Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Microsoft Copilot stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Higher Education, and Banking, and find the best product for your business.


  ### 1. [ClickUp](https://www.g2.com/products/clickup/reviews)
By ClickUp
**Average Rating:** 4.6/5
**Total Reviews:** 13,733
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.


Reviewers say compared to Microsoft Copilot, ClickUp is:
- Slower to reach roi
- Better at meeting requirements
- Better at support
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)

**Compare:** [Microsoft Copilot vs ClickUp](https://www.g2.com/compare/clickup-vs-microsoft-microsoft-copilot)
**Compare ClickUp with other alternatives:**
- [ClickUp vs Retell AI](https://www.g2.com/compare/clickup-vs-retell-ai)
- [ClickUp vs Notion](https://www.g2.com/compare/clickup-vs-notion)
- [ClickUp vs ServiceNow AI Agents](https://www.g2.com/compare/clickup-vs-servicenow-ai-agents)
- [ClickUp vs Qualified](https://www.g2.com/compare/clickup-vs-qualified)
- [ClickUp vs Tidio](https://www.g2.com/compare/clickup-vs-tidio)
- [ClickUp vs Anyword](https://www.g2.com/compare/anyword-vs-clickup)
- [ClickUp vs Balto](https://www.g2.com/compare/balto-vs-clickup)
- [ClickUp vs Gemini](https://www.g2.com/compare/clickup-vs-google-gemini)
- [ClickUp vs Zoom Workplace](https://www.g2.com/compare/clickup-vs-zoom-workplace)

  ### 2. [Retell AI](https://www.g2.com/products/retell-ai/reviews)
By Retell AI
**Average Rating:** 4.8/5
**Total Reviews:** 2,638
Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration.


Reviewers say compared to Microsoft Copilot, Retell AI is:
- Better at meeting requirements
- Easier to do business with
- Easier to admin
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Compare:** [Microsoft Copilot vs Retell AI](https://www.g2.com/compare/microsoft-microsoft-copilot-vs-retell-ai)
**Compare Retell AI with other alternatives:**
- [Retell AI vs ClickUp](https://www.g2.com/compare/clickup-vs-retell-ai)
- [Retell AI vs Notion](https://www.g2.com/compare/notion-vs-retell-ai)
- [Retell AI vs ServiceNow AI Agents](https://www.g2.com/compare/retell-ai-vs-servicenow-ai-agents)
- [Retell AI vs Qualified](https://www.g2.com/compare/qualified-vs-retell-ai)
- [Retell AI vs Tidio](https://www.g2.com/compare/retell-ai-vs-tidio)
- [Retell AI vs Anyword](https://www.g2.com/compare/anyword-vs-retell-ai)
- [Retell AI vs Balto](https://www.g2.com/compare/balto-vs-retell-ai)
- [Retell AI vs Gemini](https://www.g2.com/compare/google-gemini-vs-retell-ai)
- [Retell AI vs Zoom Workplace](https://www.g2.com/compare/retell-ai-vs-zoom-workplace)

  ### 3. [Notion](https://www.g2.com/products/notion/reviews)
By Notion
**Average Rating:** 4.6/5
**Total Reviews:** 13,770
Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside Notion, across all your notes and docs, without the need to jump between your work and a separate AI-powered tool.


Reviewers say compared to Microsoft Copilot, Notion is:
- Slower to reach roi
- Better at meeting requirements
- Easier to do business with
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)

**Compare:** [Microsoft Copilot vs Notion](https://www.g2.com/compare/microsoft-microsoft-copilot-vs-notion)
**Compare Notion with other alternatives:**
- [Notion vs ClickUp](https://www.g2.com/compare/clickup-vs-notion)
- [Notion vs Retell AI](https://www.g2.com/compare/notion-vs-retell-ai)
- [Notion vs ServiceNow AI Agents](https://www.g2.com/compare/notion-vs-servicenow-ai-agents)
- [Notion vs Qualified](https://www.g2.com/compare/notion-vs-qualified)
- [Notion vs Tidio](https://www.g2.com/compare/notion-vs-tidio)
- [Notion vs Anyword](https://www.g2.com/compare/anyword-vs-notion)
- [Notion vs Balto](https://www.g2.com/compare/balto-vs-notion)
- [Notion vs Gemini](https://www.g2.com/compare/google-gemini-vs-notion)
- [Notion vs Zoom Workplace](https://www.g2.com/compare/notion-vs-zoom-workplace)

  ### 4. [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews)
By ServiceNow
**Average Rating:** 4.3/5
**Total Reviews:** 477
ServiceNow AI Agents act autonomously on your behalf. They solve challenges in IT, customer service, HR, and beyond, driving exponential productivity.


Reviewers say compared to Microsoft Copilot, ServiceNow AI Agents is:
- Slower to reach roi
- More expensive
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Compare:** [Microsoft Copilot vs ServiceNow AI Agents](https://www.g2.com/compare/microsoft-microsoft-copilot-vs-servicenow-ai-agents)
**Compare ServiceNow AI Agents with other alternatives:**
- [ServiceNow AI Agents vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Retell AI](https://www.g2.com/compare/retell-ai-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Notion](https://www.g2.com/compare/notion-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Qualified](https://www.g2.com/compare/qualified-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Tidio](https://www.g2.com/compare/servicenow-ai-agents-vs-tidio)
- [ServiceNow AI Agents vs Anyword](https://www.g2.com/compare/anyword-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Balto](https://www.g2.com/compare/balto-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Gemini](https://www.g2.com/compare/google-gemini-vs-servicenow-ai-agents)
- [ServiceNow AI Agents vs Zoom Workplace](https://www.g2.com/compare/servicenow-ai-agents-vs-zoom-workplace)

  ### 5. [Qualified](https://www.g2.com/products/qualified/reviews)
By Salesforce
**Average Rating:** 4.9/5
**Total Reviews:** 1,542
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.


Reviewers say compared to Microsoft Copilot, Qualified is:
- Better at support
- Easier to do business with
- Better at meeting requirements
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Compare:** [Microsoft Copilot vs Qualified](https://www.g2.com/compare/microsoft-microsoft-copilot-vs-qualified)
**Compare Qualified with other alternatives:**
- [Qualified vs ClickUp](https://www.g2.com/compare/clickup-vs-qualified)
- [Qualified vs Retell AI](https://www.g2.com/compare/qualified-vs-retell-ai)
- [Qualified vs Notion](https://www.g2.com/compare/notion-vs-qualified)
- [Qualified vs ServiceNow AI Agents](https://www.g2.com/compare/qualified-vs-servicenow-ai-agents)
- [Qualified vs Tidio](https://www.g2.com/compare/qualified-vs-tidio)
- [Qualified vs Anyword](https://www.g2.com/compare/anyword-vs-qualified)
- [Qualified vs Balto](https://www.g2.com/compare/balto-vs-qualified)
- [Qualified vs Gemini](https://www.g2.com/compare/google-gemini-vs-qualified)
- [Qualified vs Zoom Workplace](https://www.g2.com/compare/qualified-vs-zoom-workplace)

  ### 6. [Tidio](https://www.g2.com/products/tidio/reviews)
By Tidio
**Average Rating:** 4.6/5
**Total Reviews:** 1,959
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.


Reviewers say compared to Microsoft Copilot, Tidio is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Compare:** [Microsoft Copilot vs Tidio](https://www.g2.com/compare/microsoft-microsoft-copilot-vs-tidio)
**Compare Tidio with other alternatives:**
- [Tidio vs ClickUp](https://www.g2.com/compare/clickup-vs-tidio)
- [Tidio vs Retell AI](https://www.g2.com/compare/retell-ai-vs-tidio)
- [Tidio vs Notion](https://www.g2.com/compare/notion-vs-tidio)
- [Tidio vs ServiceNow AI Agents](https://www.g2.com/compare/servicenow-ai-agents-vs-tidio)
- [Tidio vs Qualified](https://www.g2.com/compare/qualified-vs-tidio)
- [Tidio vs Anyword](https://www.g2.com/compare/anyword-vs-tidio)
- [Tidio vs Balto](https://www.g2.com/compare/balto-vs-tidio)
- [Tidio vs Gemini](https://www.g2.com/compare/google-gemini-vs-tidio)
- [Tidio vs Zoom Workplace](https://www.g2.com/compare/tidio-vs-zoom-workplace)

  ### 7. [Anyword](https://www.g2.com/products/anyword/reviews)
By Anyword
**Average Rating:** 4.8/5
**Total Reviews:** 1,228
For marketers, every word counts. More than 1 billion marketing messages are created every day across digital channels. Most of them are bias-laden, expensive to create, and ineffective. Anyword’s mission is to make those problems obsolete. Anyword is a natural language generation platform that helps marketers tailor their messages to their ideal audience. Our platform uses a model trained on millions of marketing messages, coupled with your historical data to help you create expert-level messages across channels and formats. Anyword powers the world’s top publishers and brands, including The New York Times, PetCareRx, NBA, Red Bull, Ted Baker, and others.


Reviewers say compared to Microsoft Copilot, Anyword is:
- Slower to reach roi
- Better at meeting requirements
- Better at support
Categories in common with Microsoft Copilot: [Natural Language Generation (NLG)](https://www.g2.com/categories/natural-language-generation-nlg), [AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)

**Compare:** [Microsoft Copilot vs Anyword](https://www.g2.com/compare/anyword-vs-microsoft-microsoft-copilot)
**Compare Anyword with other alternatives:**
- [Anyword vs ClickUp](https://www.g2.com/compare/anyword-vs-clickup)
- [Anyword vs Retell AI](https://www.g2.com/compare/anyword-vs-retell-ai)
- [Anyword vs Notion](https://www.g2.com/compare/anyword-vs-notion)
- [Anyword vs ServiceNow AI Agents](https://www.g2.com/compare/anyword-vs-servicenow-ai-agents)
- [Anyword vs Qualified](https://www.g2.com/compare/anyword-vs-qualified)
- [Anyword vs Tidio](https://www.g2.com/compare/anyword-vs-tidio)
- [Anyword vs Balto](https://www.g2.com/compare/anyword-vs-balto)
- [Anyword vs Gemini](https://www.g2.com/compare/anyword-vs-google-gemini)
- [Anyword vs Zoom Workplace](https://www.g2.com/compare/anyword-vs-zoom-workplace)

  ### 8. [Balto](https://www.g2.com/products/balto/reviews)
By Balto
**Average Rating:** 4.8/5
**Total Reviews:** 593
Balto connects contact center agents with AI to enable better conversations that deliver results.


Reviewers say compared to Microsoft Copilot, Balto is:
- Slower to reach roi
- Better at support
- Easier to do business with
Categories in common with Microsoft Copilot: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Natural Language Generation (NLG)](https://www.g2.com/categories/natural-language-generation-nlg)

**Compare:** [Microsoft Copilot vs Balto](https://www.g2.com/compare/balto-vs-microsoft-microsoft-copilot)
**Compare Balto with other alternatives:**
- [Balto vs ClickUp](https://www.g2.com/compare/balto-vs-clickup)
- [Balto vs Retell AI](https://www.g2.com/compare/balto-vs-retell-ai)
- [Balto vs Notion](https://www.g2.com/compare/balto-vs-notion)
- [Balto vs ServiceNow AI Agents](https://www.g2.com/compare/balto-vs-servicenow-ai-agents)
- [Balto vs Qualified](https://www.g2.com/compare/balto-vs-qualified)
- [Balto vs Tidio](https://www.g2.com/compare/balto-vs-tidio)
- [Balto vs Anyword](https://www.g2.com/compare/anyword-vs-balto)
- [Balto vs Gemini](https://www.g2.com/compare/balto-vs-google-gemini)
- [Balto vs Zoom Workplace](https://www.g2.com/compare/balto-vs-zoom-workplace)

  ### 9. [Gemini](https://www.g2.com/products/google-gemini/reviews)
By Google
**Average Rating:** 4.4/5
**Total Reviews:** 519
Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data.


Reviewers say compared to Microsoft Copilot, Gemini is:
- Slower to reach roi
- Easier to do business with
- Easier to admin
Categories in common with Microsoft Copilot: [AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)

**Compare:** [Microsoft Copilot vs Gemini](https://www.g2.com/compare/google-gemini-vs-microsoft-microsoft-copilot)
**Compare Gemini with other alternatives:**
- [Gemini vs ClickUp](https://www.g2.com/compare/clickup-vs-google-gemini)
- [Gemini vs Retell AI](https://www.g2.com/compare/google-gemini-vs-retell-ai)
- [Gemini vs Notion](https://www.g2.com/compare/google-gemini-vs-notion)
- [Gemini vs ServiceNow AI Agents](https://www.g2.com/compare/google-gemini-vs-servicenow-ai-agents)
- [Gemini vs Qualified](https://www.g2.com/compare/google-gemini-vs-qualified)
- [Gemini vs Tidio](https://www.g2.com/compare/google-gemini-vs-tidio)
- [Gemini vs Anyword](https://www.g2.com/compare/anyword-vs-google-gemini)
- [Gemini vs Balto](https://www.g2.com/compare/balto-vs-google-gemini)
- [Gemini vs Zoom Workplace](https://www.g2.com/compare/google-gemini-vs-zoom-workplace)

  ### 10. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)
By Zoom
**Average Rating:** 4.5/5
**Total Reviews:** 56,560
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Reviewers say compared to Microsoft Copilot, Zoom Workplace is:
- Slower to reach roi
- Better at meeting requirements
- Easier to do business with
Categories in common with Microsoft Copilot: [AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)

**Compare:** [Microsoft Copilot vs Zoom Workplace](https://www.g2.com/compare/microsoft-microsoft-copilot-vs-zoom-workplace)
**Compare Zoom Workplace with other alternatives:**
- [Zoom Workplace vs ClickUp](https://www.g2.com/compare/clickup-vs-zoom-workplace)
- [Zoom Workplace vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zoom-workplace)
- [Zoom Workplace vs Notion](https://www.g2.com/compare/notion-vs-zoom-workplace)
- [Zoom Workplace vs ServiceNow AI Agents](https://www.g2.com/compare/servicenow-ai-agents-vs-zoom-workplace)
- [Zoom Workplace vs Qualified](https://www.g2.com/compare/qualified-vs-zoom-workplace)
- [Zoom Workplace vs Tidio](https://www.g2.com/compare/tidio-vs-zoom-workplace)
- [Zoom Workplace vs Anyword](https://www.g2.com/compare/anyword-vs-zoom-workplace)
- [Zoom Workplace vs Balto](https://www.g2.com/compare/balto-vs-zoom-workplace)
- [Zoom Workplace vs Gemini](https://www.g2.com/compare/google-gemini-vs-zoom-workplace)


---
## Microsoft Copilot Alternatives FAQs

### How does Microsoft Copilot compare to Jira?

According to G2 data, [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) holds a slightly higher average rating of 4.4/5 from 346 reviews compared to Jira's 4.3/5 from 7,842 reviews. Microsoft Copilot scores higher on usability (9.2 vs 8.1) and ease of setup (9.3 vs 8.1), as well as ease of administration (8.8 vs 7.7) and better support (8.5 vs 8.4). Jira leads marginally in meeting requirements (8.9 vs 8.6) and ease of doing business (8.6 vs 8.7). User feedback highlights that Microsoft Copilot excels in seamless integration within Microsoft 365 apps, boosting productivity through AI-assisted drafting, summarizing, and data analysis. It is praised for ease of use, efficiency, and helpfulness in daily tasks, especially within the Microsoft ecosystem. However, users note occasional inaccuracies, generic responses, and a learning curve in prompt engineering. Jira, on the other hand, is favored for its powerful project management capabilities, extensive customization, and robust Agile support with Scrum and Kanban boards. It offers strong integrations with developer tools like GitHub and Slack, detailed reporting, and automation features. Users appreciate its flexibility and visibility into workflows but report a steep learning curve, complexity, and occasional performance issues, especially with large projects. Overall, Microsoft Copilot is preferred for AI-driven productivity within Microsoft apps, while Jira is chosen for comprehensive, customizable project and issue tracking suited for software development and cross-functional teams.



### What are the best alternatives to Microsoft Copilot?

The best alternatives to Microsoft Copilot include [Jira](https://www.g2.com/products/jira/reviews) (4.3/5 stars, 7,842 reviews), [Podium](https://www.g2.com/products/podium/reviews) (4.5/5 stars, 2,108 reviews), [Qualified](https://www.g2.com/products/qualified/reviews) (4.9/5 stars, 1,482 reviews), and [ClickUp](https://www.g2.com/products/clickup/reviews) (4.6/5 stars, 12,527 reviews). These platforms excel in project management, customer communication, pipeline generation, and workspace collaboration respectively, offering robust features and strong user satisfaction.



### What features do alternatives offer that Microsoft Copilot does not?

Microsoft Copilot lacks autonomous execution of workflows and backend automation without complex manual configuration, and it has limited flexibility outside the Microsoft ecosystem. It also does not offer integrated customer communication, review management, or pipeline generation features.



### Which AI Writing Assistant tools do reviewers recommend instead of Microsoft Copilot?

Reviewers recommend [Jira](https://www.g2.com/products/jira/reviews) for its powerful project tracking, customizable workflows, and seamless integrations with developer tools, praised in over 1,100 mentions for ease of use and project management. [Podium](https://www.g2.com/products/podium/reviews) is favored for centralized customer messaging, automated review requests, and AI-assisted communication, with 358 mentions of ease of use and 326 of helpfulness. [Qualified](https://www.g2.com/products/qualified/reviews) stands out for AI-driven inbound pipeline generation, real-time visitor engagement, and exceptional customer support, with 279 mentions of customer support and 221 of ease of use. [ClickUp](https://www.g2.com/products/clickup/reviews) is highly recommended for its all-in-one workspace, task management, customization, and AI features, with 4,220 mentions of ease of use and 3,221 of task management. These tools provide comprehensive alternatives to Microsoft Copilot, addressing its limitations in automation, flexibility, and customer engagement.



### Why do users choose Jira over Microsoft Copilot?

Users choose [Jira](https://www.g2.com/products/jira/reviews) over Microsoft Copilot primarily for its robust project management and issue tracking capabilities tailored to Agile and software development teams. With 7,842 reviews highlighting its strengths, Jira offers unmatched flexibility through customizable workflows, detailed sprint planning, and comprehensive reporting features such as burndown charts and velocity tracking. Its deep integrations with tools like GitHub, Slack, and Confluence enable seamless collaboration and transparency across development and operational teams. Jira's powerful JQL (Jira Query Language) allows advanced filtering and data slicing, which is essential for managing complex projects and large backlogs. Automation rules reduce manual work, and AI-powered features like ticket summarization and natural language search enhance productivity. Users value Jira's scalability, supporting thousands of users and multiple projects efficiently. Despite a steep learning curve and occasional UI complexity, Jira's ability to centralize work, enforce accountability, and provide granular control over workflows makes it the preferred choice for organizations needing a comprehensive, enterprise-grade project management solution. Its extensive customization and integration ecosystem deliver significant ROI by improving team alignment and accelerating delivery cycles, which users find critical compared to Microsoft Copilot's focus on AI assistance within Microsoft productivity apps.




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