--- title: Lumos Reviews meta\_title: Lumos Reviews, Features, and Pricing 2024 meta\_description: Learn more about Lumos features and pricing through reviews from real, verified G2 users. aggregate\_rating: rating\_value: 4.7 review\_count: 69 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Lumos Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Lumos, noting its intuitive UI and streamlined access management processes. [(11 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868150&qs=pros-and-cons#reviews) Users find Lumos to be a **huge time saver** , significantly streamlining application access requests and approvals. [(10 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1867830&qs=pros-and-cons#reviews) Users appreciate the **automation of workflows** with Lumos, significantly saving time and enhancing productivity for teams. [(9 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868499&qs=pros-and-cons#reviews) Users appreciate the **sophisticated application integration** of Lumos, streamlining workflows and enhancing operational efficiency significantly. [(7 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1867928&qs=pros-and-cons#reviews) Users commend the **responsive customer support** of Lumos, enhancing their overall experience and resolving real IT challenges. [(7 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868686&qs=pros-and-cons#reviews) Users find the **integration issues** with Lumos cumbersome, complicating the setup process for custom applications. [(7 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868640&qs=pros-and-cons#reviews) Users find the **limited integrations** problematic, particularly missing support for major platforms like AWS, GCP, and Azure. [(6 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868249&qs=pros-and-cons#reviews) Users find **integration difficulty** with Lumos due to limited SaaS options and complications in connecting other platforms. [(5 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=2421369&qs=pros-and-cons#reviews) Users find the **complex setup** for integrations can be time-consuming and challenging for small IT teams. [(3 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=2421418&qs=pros-and-cons#reviews) Users note a **lack of integration features** in Lumos, making subscription tracking and automation cumbersome. [(3 mentions)](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=2421613&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Lumos ##### 1. Ease of Use Users appreciate the **ease of use** of Lumos, noting its intuitive UI and streamlined access management processes. [ See 11 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868150&qs=pros-and-cons#reviews) See Related User Reviews ![Shashi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashi G.") SG Shashi G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Access Management with Seamless Automation" What do you like about Lumos? Lumos provides excellent visibility and control over user access across applications, which makes identity and access governance much simpler and more ![Pedro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro B.") PB Pedro B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration, Stellar Usability" What do you like about Lumos? I like the experience itself and the usability of Lumos. It's user-friendly, and we don't receive many support requests about it. We just need to teac ##### 2. Time-saving Users find Lumos to be a **huge time saver** , significantly streamlining application access requests and approvals. [ See 10 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1867830&qs=pros-and-cons#reviews) See Related User Reviews ![Liz W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz W.") LW Liz W. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional Support and Huge Time Savings with Lumos" What do you like about Lumos? First off, the Lumos team is the best to work with! I was considering Lumos in a previous role, and while we weren't able to implement it there, I wen ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Lumos Automates Access Requests and Saves Us Time" What do you like about Lumos? Lumos has streamlined our application access request and approval workflow. This is a huge time saver for my team, as the process has automated what w ##### 3. Automation Users appreciate the **automation of workflows** with Lumos, significantly saving time and enhancing productivity for teams. [ See 9 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868499&qs=pros-and-cons#reviews) See Related User Reviews ![Liz W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz W.") LW Liz W. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional Support and Huge Time Savings with Lumos" What do you like about Lumos? First off, the Lumos team is the best to work with! I was considering Lumos in a previous role, and while we weren't able to implement it there, I wen ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Lumos Automates Access Requests and Saves Us Time" What do you like about Lumos? Lumos has streamlined our application access request and approval workflow. This is a huge time saver for my team, as the process has automated what w ##### 4. Application Integration Users appreciate the **sophisticated application integration** of Lumos, streamlining workflows and enhancing operational efficiency significantly. [ See 7 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1867928&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Lumos Automates Access Requests and Saves Us Time" What do you like about Lumos? Lumos has streamlined our application access request and approval workflow. This is a huge time saver for my team, as the process has automated what w ![Shashi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashi G.") SG Shashi G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Access Management with Seamless Automation" What do you like about Lumos? Lumos provides excellent visibility and control over user access across applications, which makes identity and access governance much simpler and more ##### 5. Customer Support Users commend the **responsive customer support** of Lumos, enhancing their overall experience and resolving real IT challenges. [ See 7 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868686&qs=pros-and-cons#reviews) See Related User Reviews ![Liz W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz W.") LW Liz W. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional Support and Huge Time Savings with Lumos" What do you like about Lumos? First off, the Lumos team is the best to work with! I was considering Lumos in a previous role, and while we weren't able to implement it there, I wen ![Pedro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro B.") PB Pedro B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration, Stellar Usability" What do you like about Lumos? I like the experience itself and the usability of Lumos. It's user-friendly, and we don't receive many support requests about it. We just need to teac ### 5 Cons or Disadvantages of Lumos ##### 1. Integration Issues Users find the **integration issues** with Lumos cumbersome, complicating the setup process for custom applications. [ See 7 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868640&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Lumos in practice" What do you dislike about Lumos? not all application's integrations are fully supported ![Pedro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro B.") PB Pedro B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration, Stellar Usability" What do you dislike about Lumos? I find the current integrations lacking. Right now, we can integrate SaaS vendors inside Lumos for people to request access, but I think Lumos should ##### 2. Limited Integrations Users find the **limited integrations** problematic, particularly missing support for major platforms like AWS, GCP, and Azure. [ See 6 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=1868249&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Lumos Automates Access Requests and Saves Us Time" What do you dislike about Lumos? We haven't found any significant downsides. One challenge within the access reviews module is the occassional app that has no available API integratio ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Lumos in practice" What do you dislike about Lumos? not all application's integrations are fully supported ##### 3. Integration Difficulty Users find **integration difficulty** with Lumos due to limited SaaS options and complications in connecting other platforms. [ See 5 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=2421369&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Lumos in practice" What do you dislike about Lumos? not all application's integrations are fully supported ![Pedro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro B.") PB Pedro B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration, Stellar Usability" What do you dislike about Lumos? I find the current integrations lacking. Right now, we can integrate SaaS vendors inside Lumos for people to request access, but I think Lumos should ##### 4. Complex Setup Users find the **complex setup** for integrations can be time-consuming and challenging for small IT teams. [ See 3 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=2421418&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Automated User Provisioning" What do you dislike about Lumos? It’s a bit complicated when it comes to integrations. Some bugs in failed integrations. ![Roshan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roshan G.") RG Roshan G. 4.5/5 "Transforms Access Management with Ease and Efficiency" What do you dislike about Lumos? While the core functionality is excellent, the initial setup for integrating custom, lesser-known apps took longer than expected. An even more streaml ##### 5. Lack of Features Users note a **lack of integration features** in Lumos, making subscription tracking and automation cumbersome. [ See 3 mentions ](https://www.g2.com/products/lumos/reviews?filters%5Bsentiment_snippet%5D=2421613&qs=pros-and-cons#reviews) See Related User Reviews ![Liz W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz W.") LW Liz W. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional Support and Huge Time Savings with Lumos" What do you dislike about Lumos? The only thing that Lumos doesn't offer today is an easy way to track month-to-month subscriptions, agreements based on usage (i.e., agreements that d ![Pedro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro B.") PB Pedro B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integration, Stellar Usability" What do you dislike about Lumos? I find the current integrations lacking. Right now, we can integrate SaaS vendors inside Lumos for people to request access, but I think Lumos should ![Liz W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz W.") LW Liz W. Director of IT and Head of Information Security Mid-Market (51-1000 emp.) 12/15/2025 "Exceptional Support and Huge Time Savings with Lumos" 4.5/5 What do you like best about Lumos? First off, the Lumos team is the best to work with! I was considering Lumos in a previous role, and while we weren't able to implement it there, I went back in my current role and they quickly connected me with the right team to get Lumos implemented. We are not a huge organization, but we still have a dedicated CSM, monthly calls with that CSM, a Slack channel for support with Lumos, and product calls with Lumos leadership. The Lumos team is very receptive to feedback and it's been great to see changes that we requested included in the product over our time. Re: the Lumos product, though, I can't speak highly enough! We use Lumos today for SaaS usage reporting for spend management, identifying shadow IT, managing agreements, and access reviews. We're also in the process of implementing for onboarding and offboarding, and we're very excited to make both significantly less work on the IT team for our daily processes. Review collected by and hosted on G2.com. What do you dislike about Lumos? The only thing that Lumos doesn't offer today is an easy way to track month-to-month subscriptions, agreements based on usage (i.e., agreements that don't have specific spend commitments), and perpetual licenses Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Lumos has allowed us to better take advantage of our SaaS licenses and identify areas of over-licensing and shadow IT that both cause spend drain. Additionally, while we haven't yet implemented onboarding and offboarding, both will save \*huge\* amounts of time on the IT team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shashi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashi G.") SG Shashi G. IT Manager Mid-Market (51-1000 emp.) 12/12/2025 "Exceptional Access Management with Seamless Automation" 5/5 What do you like best about Lumos? Lumos provides excellent visibility and control over user access across applications, which makes identity and access governance much simpler and more efficient,The UI is clean and intuitive, and workflows like access provisioning, deprovisioning, and role-based access reviews are easy to manage even at scale. What stands out most is how Lumos helps reduce security risk by identifying unused or excessive access and streamlining offboarding processes. The integrations with SaaS applications work smoothly, and the automation saves significant time for IT and security teams while improving compliance and audit readiness. Review collected by and hosted on G2.com. What do you dislike about Lumos? At this time, there are no major dislikes. Lumos meets our current requirements well and has been reliable, intuitive, and effective for access management and governance. Our overall experience with the platform has been positive. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Lumos solves the challenge of managing and governing user access across multiple SaaS applications by providing centralized visibility, automation, and control. It helps identify over-provisioned, unused, or risky access and streamlines onboarding, role changes, and offboarding workflows. This directly benefits us by reducing security risk, improving compliance, and saving significant operational time for IT and security teams. Automated access reviews and deprovisioning ensure least-privilege access, while real-time insights improve audit readiness and overall access hygiene. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Roshan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roshan G.") RG Roshan G. 12/5/2025 "Transforms Access Management with Ease and Efficiency" 4.5/5 What do you like best about Lumos? I love the visibility and automation Lumos provides. The centralized dashboard gives a complete real-time view of all our apps, licenses, and entitlements. This level of control and auditing is essential for both security and compliance. The platform has been a game changer for our organization's management of employee access to critical SaaS applications. It has eliminated headaches associated with user life cycle management, from smooth onboarding to secure access. Lumos gives our IT team confidence and saves significant time. I also appreciate the responsiveness of Lumos's team and their focus on solving real IT-world issues. It's a very good product that solves all our life cycle management issues. Review collected by and hosted on G2.com. What do you dislike about Lumos? While the core functionality is excellent, the initial setup for integrating custom, lesser-known apps took longer than expected. An even more streamlined onboarding process for niche integrations would make the product perfect." Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Lumos revolutionizes our management of employee access to critical SaaS applications, smoothing onboarding and securing access, thus boosting IT team's confidence while saving time. The visibility, automation, and centralized dashboard improve control, auditing, and compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/5/2025 "Streamlined IT Operations and Effortless Access Management" 4.5/5 What do you like best about Lumos? As a small startup, access requests, onboarding/offboarding, and SaaS management can take half the week. Lumos centralizes all of that—clean access workflows, automated provisioning, clearer ownership, and real visibility into what tools we actually use. It cuts down on the back-and-forth with employees, reduces shadow IT, and helps us stay compliant without having to add headcount. It just makes day-to-day IT ops run smoother. The support has been great from their team with ongoing monthly meetings to ensure we're using the tool to its full capacity. Review collected by and hosted on G2.com. What do you dislike about Lumos? The main thing I dislike is that getting all the integrations and workflows set up can take time. Once it’s running, it’s great—but the initial setup can feel a bit heavy for a small IT team. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Lumos solves our biggest pains around access management, onboarding/offboarding, and SaaS visibility. It cuts down the constant Slack tickets, automates a lot of repetitive work, and gives us a clear view of who has access to what. It also helps reduce unused licenses, which saves money. Overall, it makes day-to-day IT smoother and lets us focus on bigger priorities instead of chasing down manual tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SH Shahar H. 12/7/2025 "Efficient License Management with Stellar Support" 5/5 What do you like best about Lumos? I find the license assignment and removal process in Lumos very flexible. It lets IT match the business needs without compromise, in one instance it provids one license while removing 3 others of a similar type to reduce costs. The insights it provides are incredibly helpful for IT, allowing a comprehensive analysis of systems, licenses, usage, and access. The support team is very good and very helpful. I also appreciate how Lumos easily connects to most of our applications. The initial setup was very easy, and as recommended, we onboarded services gradually over the years. Review collected by and hosted on G2.com. What do you dislike about Lumos? - Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Lumos automates license management, removing the need for IT in approval and allocation, making access reviews quicker, and reassessing unused licenses, saving costs and removing friction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Gretchen G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gretchen G.") GG Gretchen G. Strategic Security Compliance Manager Mid-Market (51-1000 emp.) 12/5/2025 "Fantastic Access Management Solution from Start to Finish" 5/5 What do you like best about Lumos? The user interface, number of integrations and customizability of Lumos is amazing. An easy to use solution and amazing support from implementation to regular use with quick response and great product knowledge. I use the tool regularly to conduct access reviews and rely on report functionality to complete critical tasks for security and compliance. Review collected by and hosted on G2.com. What do you dislike about Lumos? Nothing, I have no complaints or concerns. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Simplified account provisioning, easy self service resulting in less user issues and questions, and great reporting functionality. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tommy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy M.") TM Tommy M. Senior System Administrator Mid-Market (51-1000 emp.) 12/5/2025 "Automates Access Requests and Streamlines IT Tasks" 4.5/5 What do you like best about Lumos? Lumos allows us to automate access requests, saving time on tier 1 IT tasks. It also can cut tickets into our IT Service project for easy auditing. Review collected by and hosted on G2.com. What do you dislike about Lumos? In order for us to automate AWS access requests, we had to create different Okta groups for each access level in each team. Its a little cumbersome to keep the Okta groups updated. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Automating access requests. It benefits us by freeing up tier 1 support for other tasks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Pedro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro B.") PB Pedro B. Cloud Security Engineer Mid-Market (51-1000 emp.) 12/9/2025 "Effortless Integration, Stellar Usability" 5/5 What do you like best about Lumos? I like the experience itself and the usability of Lumos. It's user-friendly, and we don't receive many support requests about it. We just need to teach the users how to use it initially, and then they learn by themselves. Also, the initial setup was pretty easy. Review collected by and hosted on G2.com. What do you dislike about Lumos? I find the current integrations lacking. Right now, we can integrate SaaS vendors inside Lumos for people to request access, but I think Lumos should add AWS, GCP, and Azure. Because Lumos doesn't provide access to AWS, GCP, or Azure, we also use EnTitle for that. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Lumos improves the speed of processing access requests for specific applications, enhancing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/14/2025 "Lumos Automates Access Requests and Saves Us Time" 4.5/5 What do you like best about Lumos? Lumos has streamlined our application access request and approval workflow. This is a huge time saver for my team, as the process has automated what was originally a manually ticketed activity. Review collected by and hosted on G2.com. What do you dislike about Lumos? We haven't found any significant downsides. One challenge within the access reviews module is the occassional app that has no available API integrations, but this is not a Lumos constraint. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Automation in handling a large volume of application access requests with approvals. Providing a ticket audit trail of the above. Role based access request/approval and time-boxed privilege escalation (sometimes for very short time periods). Application access review automation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/5/2025 "Offboarding Workflows That Truly Shine" 5/5 What do you like best about Lumos? The offboarding workflows and the permission approval chain are notable features. They help ensure that processes are followed correctly and that permissions are managed efficiently during offboarding. Review collected by and hosted on G2.com. What do you dislike about Lumos? The application integration does not always work smoothly. Review collected by and hosted on G2.com. What problems is Lumos solving and how is that benefiting you? Help to save costs. Review collected by and hosted on G2.com. 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