Conga CLM Reviews & Product Details

Conga CLM turns contracts into dynamic, data-rich assets that accelerate execution, reduce risk, and improve compliance. It unifies every contract and team in one system, centralizing data and embedding automation and AI-driven insights for smarter decisions. Built for industries like Healthcare and Life Sciences, Technology, Financial Services, and Manufacturing, Conga CLM meets organizations where they are and scales as needs grow. The platform automates intake, review, approval, and signature workflows, enables self-service contracting, and provides a secure, searchable repository with real-time dashboards and analytics. AI validates clauses, scores risk, and tracks obligations, while integrations with CRM, ERP, and procurement systems eliminate silos. Conga delivers responsible AI paired with human oversight for accuracy and compliance, creating one connected workflow across the revenue lifecycle to reduce manual work and accelerate business outcomes. Conga CLM delivers on the promise of One CLM. Every team. Every contract. It unifies Legal, Procurement, and Sales in a single platform, eliminating silos and creating one connected workflow across the revenue lifecycle. Every contract is centralized in a secure, searchable repository, turning static documents into structured data for real-time visibility, dashboards, and analytics. Conga CLM accelerates execution with automated intake, review, approval, and signature workflows, while enabling self-service contracting to reduce legal bottlenecks. AI validates clauses, scores risk, and tracks obligations to enforce compliance and reduce audit exposure. Seamless integration with CRM, ERP, and procurement systems ensures consistency and speed across the business. With responsible AI, intuitive design, and enterprise-grade scalability, Conga CLM empowers organizations to manage complex contract processes confidently and adapt as needs evolve. The CLM market is highly fragmented. Sell-side specialists excel at revenue contracting but lack procurement depth. Buy-side vendors focus on supplier agreements but fall short on full lifecycle management. Enterprise generalists try to cover both but struggle with poor integrations and fragmented data models. Procurement suites offer only basic, bundled CLM capabilities with limited automation. Conga CLM is built to do what none of these do alone: support Legal, Procurement, and Sales in a single, unified platform — across both buy-side and sell-side contracts. Conga CLM is flexible enough to support any team, scalable from a simple repository to enterprise-wide automation, and extensible through API-first integrations with Salesforce, SAP, Oracle, Coupa, and Ariba. With 10+ years of implementation expertise and responsible AI built in at every tier, Conga CLM is the platform that grows with your business.

Seller

Conga

Discussions

Conga CLM Community

Languages Supported

German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Haley Roussell (MBA | Conga: Senior Customer Marketing Manager )

Used by Delivra and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Conga CLM Integrations

(17)

Verified by Conga CLM

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G2 reviews are authentic and verified.

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Rupesh P.

Conga CLM is an EXCELLENT Tool to use

Health, Wellness and Fitness

Enterprise (> 1000 emp.)

1/23/2025

"CongaCLM is an EXCELLENT Tool to use"

5/5

What do you like best about Conga CLM?

Best part is uninterrupted services. No chance to find an issue unwantedly. Best one easiest and secured tool with lots of automation and expectations comes true by using it. Gets top level of satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

There is no ways to dislike it. mostly appreciated. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're delighted to hear that Conga CLM has been able to solve all your related issues and provide exceptional support. Thank you for your kind words! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Public Policy

Enterprise (> 1000 emp.)

5/6/2025

"Oh What A Night"

4.5/5

What do you like best about Conga CLM?

How in late December back in '63... wait sorry, I enjoy the accessibility of our contracts due to being on the cloud and being able to track any revision changes. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The interface for Conga Contracts can be a bit user unfriendly due to the time it takes to learn what fields apply to where when running more in-depth reports or performing bulk edits. Review collected by and hosted on G2.com.

Ana D.

Senior Procurement Administrator

Mid-Market (51-1000 emp.)

5/6/2025

"Conga Contract User -"

2/5

What do you like best about Conga CLM?

I like the ability to customize the platform to perform to fulfill our needs. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

As mentioned above I use Conga Contracts which is the legacy platform. Unfortunately, this system is no longer eligible for enhancements, and it is not user friendly. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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Thank you for sharing your feedback. We appreciate your input about the legacy platform and we are constantly striving to enhance our systems to better serve our users. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Mufaddal L.

Sr. Consultant

Enterprise (> 1000 emp.)

1/10/2025

"How Conga CLM Optimizes Contracting with E-Signature Integration"

5/5

What do you like best about Conga CLM?

Conga CLM has been a game changer in simplifying our Contracting Process. It's loaded with all the features that our legal and contracts team needed to digitize the business process in salesforce. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Although mostly intuitive, there are certain features that need deep technical expertise to implement. The documentation is not exhaustive so the barrier to self-learn is high. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM along with its integration with any esignature provider like Docusign/Echosign, allows to digitize the contracting process for our legal and contracts team. Currently, this is done offline and there are a lot of compliance clauses missing in legal contracts which Conga CLM automates post implementation. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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Thank you for sharing your positive experience with Conga CLM! We're thrilled to hear that it has simplified your contracting process and provided the features your team needs. We appreciate your feedback on areas for improvement.

We understand the importance of user-friendly features and will work on enhancing the resources available for a smoother learning experience. If you require any assistance with technical aspects or have further feedback, please feel free to reach out to our support team. We are here to help and ensure you get the most out of Conga CLM. Thank you for choosing Conga to optimize your contracting process! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Retail

Enterprise (> 1000 emp.)

1/13/2025

"Conga CLM is an efficient and smart application for Contract Management"

5/5

What do you like best about Conga CLM?

Seamless integration with Office 365 applications allowing approvals on the go and easy interface with on-field sales team. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Conga CLM has a constantly evolving user profile, which means that every year the license agreement is updated, requiring us to review and modify the internal user profiles within CLM to ensure compliance with the current agreement. This can sometimes be a bit of a hassle. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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It's great to hear that Conga CLM is helping you keep your confidential data secured and providing a user-friendly experience for your sales team. We're committed to continuously improving our platform to better meet your needs. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Rakshith C.

Programmer Analyst

Small-Business (50 or fewer emp.)

2/5/2025

"Congo CLM"

5/5

What do you like best about Conga CLM?

It is one of the powerful tools for managing the workflow as it has centralized storage and makes work easier. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

It does not allow users to alter the changes and it is very difficult in initial setup as I faced many challenges which makes it harder for some of the users. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're happy to hear that Conga CLM has been beneficial in managing your workflow and increasing your work efficiency. Your feedback about the initial setup challenges and limitations in altering changes is valuable to us, and we will use it to improve the user experience. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Omkar G.

Sr. Test Engineer

Enterprise (> 1000 emp.)

1/23/2025

"Conga Contract Life Cycle Management Tool Improves the Relation with consumer"

5/5

What do you like best about Conga CLM?

Conga CLM is best contract management tool. I am using this tool on a daily basis. The best feature in this is an Approval Process it helps to trigger exact to approval to Particular Approval. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Somehow Technical Knowledge is required to use this tool. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We appreciate your feedback on the Approval Process feature and understand the importance of user-friendly tools. We are constantly striving to improve our platform and provide resources to help users navigate any technical challenges. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Aniket J.

Test Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

1/20/2025

"Conga CLM"

5/5

What do you like best about Conga CLM?

As an Administrator Conga CLM is easy to work on. Additionally, the Automated capabilities significantly reduce manual work. And the Customer Support team is always ready to help. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Not anything to dislike about the Conga CLM. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We appreciate your feedback and are delighted to hear that Conga CLM has been instrumental in simplifying your work as an Administrator and reducing manual work through its automated capabilities. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Aniket A.

Test Engineer

Enterprise (> 1000 emp.)

1/22/2025

"Conga CLM: Significantly Used"

5/5

What do you like best about Conga CLM?

As an Admin Conga CLM is Easy to use and implement. Conga Support Team is also always ready helps us. when we are facing any issues or difficulties they even get on a call at our Covenience. When we want to create duplicate Agreement. for this clone functionality is present in Conga CLM Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Not anything to dislike about Conga CLM. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're thrilled to hear that you find Conga CLM easy to use and implement, and that our support team has been helpful to you. We're also glad to hear that the clone functionality has been beneficial for you. Thank you for sharing your positive experience! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Aniket J.

QA Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

1/10/2025

"Conga Lifecycle management: Streamlined efficiency with customizable solutions"

5/5

What do you like best about Conga CLM?

I most like about Conga CLM is its ability to Streamline the entire contract process. Strong customer support. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Some users find challenging is the initial setup. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're glad to hear that you find our CLM solution efficient and customizable. Our customer support team is committed to providing strong support to our users. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl