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ComputerTalk

ComputerTalk Alternatives & Competitors

(3)4.0 out of 5

Looking for alternatives to ComputerTalk? Tons of people want Contact Center Operations Software to help with agent scheduling and assignment, session recording, and mobile sms. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Contact Center Operations Software that reviewers voted best overall compared to ComputerTalk. Based on reviewer data you can see how ComputerTalk stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Talkdesk, CallTrackingMetrics, Genesys Cloud, and 3CX are the most popular alternatives and competitors to ComputerTalk.

Top Alternatives to ComputerTalk

  • Talkdesk
  • CallTrackingMetrics
  • Genesys Cloud
  • 3CX
  • Zoom

Top 20 Alternatives & Competitors to ComputerTalk

    #1
    #1
  1. Talkdesk

    (1,151)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with ComputerTalk:
  2. World's Leading Cloud Call Center Software

    Categories in common with ComputerTalk:

    AO
    Different status to track agent on work.
    #2
    #2
  3. CallTrackingMetrics

    (561)4.5 out of 5
    Optimized for quick response

    CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with ComputerTalk:
  4. CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with ComputerTalk:

    Aaron W.
    AW
    CallTrackingMetrics dashboard has a clean interface allowing users of all experience levels the ability to quickly make data-driven decisions. The agency billing component helps agencies scale and...Read more
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. Genesys Cloud

    (366)4.2 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with ComputerTalk:
  6. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with ComputerTalk:

    Jade D.
    JD
    What I like best is how easy it is to use. The integration of the working parts of applications that are typically used in a call center environment are so seamless that you almost feel like "it...Read more
    #4
    #4
  7. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with ComputerTalk:
  8. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with ComputerTalk:

    Sonelle A.
    SA
    I am able to use the mobile app or external web link to use as my desk phone when I am out of the office. The desk phones are easy to use. The administration console has an easy to use interface.
    #5
    #5
  9. Zoom

    (32,246)4.5 out of 5

    Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zooms solution offers the video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

    Categories in common with ComputerTalk:
  10. Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zooms solution offers the video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

    Categories in common with ComputerTalk:

    Fernando A.
    FA
    - The quality of the video it's just the best in the industry. - The possibility to use and adjust a green screen is really cool for professional gatherings. - I record most of my videos with a...Read more
    #6
    #6
  11. Cisco Jabber

    (3,339)4.1 out of 5

    Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio, video and web conferencing, enterprise voice, and visual voicemail into one client on your desktop.

    Categories in common with ComputerTalk:
  12. Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio, video and web conferencing, enterprise voice, and visual voicemail into one client on your desktop.

    Categories in common with ComputerTalk:

    Namita K.
    NK
    Cisco jabber is a great instant messaging tool used in our organisation for collaboration. Very convenient and user friendly to use
    #7
    #7
  13. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with ComputerTalk:
  14. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with ComputerTalk:

    Víctor F.
    VF
    Zendesk is a very easy going tool. You can set it up very fast and this could be really critical for a fast-growing company. Also, there are a lot of resources where you can read tips and tricks....Read more
    #8
    #8
  15. NICE inContact

    (877)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with ComputerTalk:
  16. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with ComputerTalk:

    UH
    That it Is easy to use and has clear usage instructions
    #9
    #9
  17. GoToConnect (formerly Jive)

    (641)4.5 out of 5
    Optimized for quick response

    GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.

    Categories in common with ComputerTalk:
  18. GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.

    Categories in common with ComputerTalk:

    UF
    NOTHING!! You guys are terrible. The set up was a pain. Phone service was spotty and trying to cancel is impossible.
    #10
    #10
  19. Dialpad Talk

    (627)4.3 out of 5
    Optimized for quick response

    The business phone system with the simplest, most elegant interface you've ever experienced.

    Categories in common with ComputerTalk:
  20. The business phone system with the simplest, most elegant interface you've ever experienced.

    Categories in common with ComputerTalk:

    SS
    -software is so seamless to use -The pricing is affordable and both the web app and iPhone apps work great -Very good hubspot and salesforce integration. - Easy to implement as it doesn't need any...Read more
    #11
    #11
  21. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with ComputerTalk:
  22. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with ComputerTalk:

    LA
    I like that it is easy to use and dial the numbers by copy paste when I need to do a call back, its nice that i change the color your status so that way you know what are you logged in, my favorite...Read more
    #12
    #12
  23. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with ComputerTalk:
  24. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with ComputerTalk:

    MF
    The best part is it is 100% customizable and with the sdk kits you can make it do almost anything you want.
    #13
    #13
  25. Aircall

    (347)4.3 out of 5

    Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with ComputerTalk:
  26. Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with ComputerTalk:

    UM
    Versatility, being user friendly.. all around tool!
    #14
    #14
  27. RingCentral Office

    (300)3.8 out of 5
    Optimized for quick response

    RingCentral is a cloud-based business phone system

    Categories in common with ComputerTalk:
  28. RingCentral is a cloud-based business phone system

    Categories in common with ComputerTalk:

    JK
    I love that I have access to my "desk line" wherever I am! I can always access voicemails, schedule conference calls and conduct video conferences with ease.
    #15
    #15
  29. Vonage Business Communications

    (293)4.3 out of 5
    Optimized for quick response

    Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.

    Categories in common with ComputerTalk:
  30. Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.

    Categories in common with ComputerTalk:

    Will G.
    WG
    Vonage's great part is the simple customer and operation service. I get fast advice and assistance every time I have to call. We've been in a position to reduce considerably the support of ours for...Read more
    #16
    #16
  31. Genesys PureConnect

    (280)4.2 out of 5
    Optimized for quick response

    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with ComputerTalk:
  32. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with ComputerTalk:

    Rita T.
    RT
    The all-in-one platform PureConnect offers best-in-class functionality in an easy to use environment. It does not require costly integration, high memory or complex systems. It is ideal for contact...Read more
    #17
    #17
  33. X Series (Formerly Virtual Office)

    (276)4.0 out of 5

    X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with ComputerTalk:
  34. X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with ComputerTalk:

    JC
    X series allows our team to communicate from their desktops no matter where they are located in the US, England, Scotland, Spain, and France. This is all accomplished from the cloud seamlessly,...Read more
    #18
    #18
  35. Nextiva

    (267)4.4 out of 5
    Optimized for quick response

    The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Categories in common with ComputerTalk:
  36. The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Categories in common with ComputerTalk:

    AI
    Its are very easy and effective to communicate via calls, chats and messages ( Voice over internet protocol)
    #19
    #19
  37. CloudTalk

    (239)4.4 out of 5
    Optimized for quick response

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with ComputerTalk:
  38. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with ComputerTalk:

    US
    It is easy to use, and the platform is very complete
    #20
    #20
  39. Five9

    (238)3.9 out of 5
    Optimized for quick response

    Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with ComputerTalk:
  40. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with ComputerTalk:

    IL
    It has a very attractive and easy-to-use interface, which has allowed me to use the system quite fluently at all times, the fact that it allows me to maintain communications with my clients either...Read more