Top 10 ComputerTalk Alternatives & Competitors

Top 10 Alternatives to ComputerTalk Recently Reviewed By G2 Community

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Talkdesk
By Talkdesk
4.4/5
(2,501)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to ComputerTalk, Talkdesk is:
More usable
Better at meeting requirements
Better at support
Categories in common with ComputerTalk:
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(588)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to ComputerTalk, Five9 Intelligent Cloud Contact Center Platform is:
More usable
Categories in common with ComputerTalk:
Contact Center
UCaaS Platforms

Genesys Cloud CX
By Genesys
4.4/5
(1,515)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to ComputerTalk, Genesys Cloud CX is:
More usable
Categories in common with ComputerTalk:
Contact Center
UCaaS Platforms
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CallRail
By CallRail
4.5/5
(1,650)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
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Reviewers say compared to ComputerTalk, CallRail is:
More usable
Better at meeting requirements
Better at support
Categories in common with ComputerTalk:
Contact Center

Aircall
By Aircall
4.4/5
(1,517)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to ComputerTalk, Aircall is:
More usable
Better at meeting requirements
Categories in common with ComputerTalk:
Contact Center

Intermedia Unite
By Intermedia
4.5/5
(515)
Product Description
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Reviewers say compared to ComputerTalk, Intermedia Unite is:
More usable
Better at meeting requirements
Categories in common with ComputerTalk:
UCaaS Platforms

Salesforce Service Cloud
By Salesforce
4.4/5
(7,191)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to ComputerTalk, Salesforce Service Cloud is:
More usable
Categories in common with ComputerTalk:
Contact Center

Nextiva
By Nextiva
4.5/5
(3,435)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to ComputerTalk, Nextiva is:
More usable
Better at meeting requirements
Better at support
Categories in common with ComputerTalk:
Contact Center
UCaaS Platforms

GoTo Connect
By GoTo
4.4/5
(1,387)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to ComputerTalk, GoTo Connect is:
More usable
Better at meeting requirements
Better at support
Categories in common with ComputerTalk:
Contact Center
UCaaS Platforms

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