ClickUp Reviews & Product Details

What I appreciate most about ClickUp is the management of tasks and subtasks. In our small team, we can break down each project into tasks and subtasks, clearly defining assignees, deadlines, and statuses: this way, everyone always knows who is doing what and where we stand. This has greatly reduced the need to ask for updates verbally or via message.

Another strength is the automations. We have set up rules that manage repetitive steps, such as automatically assigning a task when its status changes or sending a notification when a deadline approaches; this way, we save time that we previously dedicated to manual activities. The dashboards, on the other hand, offer us an immediate overview of work progress and each person's workload, which is particularly useful during alignment meetings. Review collected by and hosted on G2.com.

The aspect I find least satisfying about ClickUp is the management of notifications. With a team working in parallel on many tasks and subtasks, the volume of alerts quickly grows, and it's not always immediately clear which are truly important and which are secondary. The real risk is missing a relevant update among many less urgent notifications. It would be helpful to have simpler and more intuitive filters, for example, with the ability to assign different priorities based on the type of notification or to receive a more customizable daily summary.

A second point concerns the plan limits. Some features that would be very useful for a small team like ours are limited or require upgrading to a more expensive plan. This leads us to carefully evaluate how to make the most of the available functions and, sometimes, to have to give up something. A more flexible plan structure, or more generous thresholds for small teams, would make the value for money even more convincing. Review collected by and hosted on G2.com.

What I like best about ClickUp is its user-friendly interface and flexibility in managing multiple projects and team workflows. The different views, including List, Board, Calendar, and Gantt, make it easy to organize tasks, track deadlines, and monitor progress.

Its integrations with other tools help streamline collaboration and reduce the need to switch between platforms. ClickUp generally performs well for everyday task management, and its customizable features provide good value for the cost.

The onboarding resources and support documentation are helpful when learning new features. ClickUp's AI capabilities are also useful for summarizing information, drafting content, and improving productivity.

Overall, ClickUp helps keep projects organized, improves team visibility, and makes it easier to manage priorities and responsibilities in one place. Review collected by and hosted on G2.com.

One downside of ClickUp is that it can feel overwhelming at first because of the number of features and customization options available. Some settings and workflows take time to learn, especially for new team members. The platform can also occasionally feel slow when navigating large projects or switching between different views. Additionally, some advanced features and AI capabilities require higher-tier plans, which can increase costs. Overall, these are relatively minor drawbacks compared to the benefits ClickUp provides for project management and team collaboration. Review collected by and hosted on G2.com.

I use ClickUp to keep my tasks, projects, schedules, and docs organized, and it helps me and my team stay accountable and keep track of pending work. I like having each podcast episode move from guest outreach through recording, editing, and launch in one dashboard, and being able to see what’s happening across a project. I also love the docs and how I can put ad creatives and leadership reviews in one doc instead of long email threads. The AI automations and chatbots are what I especially love. They check new guest form responses, move information into another dashboard for my boss, and keep things updated across views with notifications and reminders. That saves me a lot of time and has been a lifesaver. ClickUp has helped us get organized, launch faster, and spend less time chasing updates. Setup was very easy: I watched product videos on YouTube and set up the dashboard myself. When I ran into problems, I used Brain, ClickUp’s AI helper, to create things for me. Review collected by and hosted on G2.com.

Nothing so far beside I need a way to switch off email reminder for particular tasks better Review collected by and hosted on G2.com.

I find ClickUp very intuitive. I was worried I’d have to spend a lot of time learning it, but it was pretty easy to set up and took me less than an hour. I like being able to color-code and organize things, and tailor the platform to what works for my brain. Color coding catches my attention and helps me set priorities. I can view a timeline and sort by date, which helps me know what’s next or due soonest. ClickUp helps me remember deadlines, when to deliver or return clothing, and to follow up with vendors, seamstresses, brands, and PR people. I like being able to link files, emails, and other projects to a task so I don’t have to dig for them. I think ClickUp is worth it when I handle a lot of projects. Review collected by and hosted on G2.com.

Setting the default view sometimes is tricky and not intuitive to know if the changes were saved Review collected by and hosted on G2.com.

The different features and views that I can have and adapt to every part of my projects. It allows me to centralize all information in one software: create views of what's important on demand, prioritize, download assets or information for my clients, and share only the necessary information with vendors.

For someone who works alone, handles projects with loads of stages, information, and steps to coordinate ClickUp is particularly helpful because it's so visual that there is no way I can miss anything.

The start and the functions are not very intuitive at the beginning; it can be overwhelming because there's so much to check!

I used the integration with Monday to transfer my tasks from there and it was seamless. I just had to tweak and do some reorganization after but nothing major.

I have some very long documents and regarding its performance, it works just fine. Sometimes the text in those document blurs out for a second where I can't type, but after that it's all back to normal.

I use the free version so far, so I can say that it's a good deal price/value. No comments about pricing or ROI, but I have seen some comments of colleagues who use the paid version and they are so far satisfied with it.

I haven't made use of the support that ClickUp offers during onboarding because I'm an adventurer haha but I will definitely pay them a call when I face some trouble with more complex tasks.

The brain Artificial intelligence so far works well. Even though I don't really know how the AI credits are billed/used, the little I've used has performed well. I haven't used it for heavy administrative tasks yet though. Review collected by and hosted on G2.com.

The constant change in IU/UX. I don't get to get used to where a button is that they are already redesigning it to be somewhere else. Buttons I use appear and disappear so I have to search for them. Review collected by and hosted on G2.com.

I like how flexible ClickUp is and how I can build it around very specific needs. I appreciate its AI capabilities and the possibilities the Agents and Brain bring. When agents run appropriately, I can build smart workflows with almost no human interaction. People can focus on the issues the agents flag instead of watching the whole process, which has increased our capacity to operate and shifted our focus to customer service. The initial setup was very easy, and ClickUp is still uncomplicated to manage as we add complexity. I also have all the connections I need. Review collected by and hosted on G2.com.

I still struggle a bit with the AI-human interaction, and we sometimes create too many tasks with low response rates because of a lack of human discipline. Finding the right balance is a challenge, especially since customer and employee onboarding need a higher level of human interaction. I also wish I could create my own department trainings in ClickUp and had more video capabilities to record how to use the platform, show the agents in action, and make videos for customer onboarding. Review collected by and hosted on G2.com.

I can create multiple spaces, folders, and lists to organize my tasks and keep track of all the little things. Email integrations are a game changer, turning emails into tasks, letting me send emails directly from my tasks while keeping track of replies, and CCing my ClickUp task in emails that didn't originate from a task so it shows as a comment. This allows others to be able to pick up the context of a task if they need to jump in or review something. Brain2 is amazing! I've used it to help draft emails, to create artifacts (documents, spreadsheets, slides, etc.), to organize and restructure projects for better productivity, to complete large-scale updates to a list or tasks (Two examples: 1) add these 7 subtasks to all tasks in this list or 2) create a relationship to all tasks that mention XYZ), analyze workloads for yourself or your team, prioritize tasks, etc. Super agents are awesome for repetitive work that can run on a programmed cadence or when you need them. It's basically the same work I would ask Brain to do, but it automates it when I create the agent, and I don't have to re-explain what I want done. I can also collaborate with my whole team (@mention them in tasks, assign comments, add and share tasks, and email from tasks for those who don't have ClickUp accounts). This is not only a great task management tool, but it also increases productivity and keeps everything super accessible in one place. Review collected by and hosted on G2.com.

There are so many features in ClickUp that it can be hard to get the hang of and use effectively. We have many people on our team who are not accustomed to this level of technology, and it has been a challenging to switch our team into this system. I've been using ClickUp for a couple years, but we just switched some of our team members to this within the past 90 days, and it's finally starting to click. We also invested in a consultant. There's truth to the statement that you get out of it what you put into it. Without making some effort to learn the program, you won't be able to use it to its potential. Once you figure it out though, the possibilities are endless! I recommend ClickUp University for training and signing up for the short webinars ClickUp offers to see examples of ClickUp in action and its available features.

Also, I submitted a support ticket this year for an error that was causing other people's tasks to show up on my calendar/planner. It took almost two months for them to resolve the issue, and there was minimal follow-up on my ticket until it was complete, so I couldn't tell if they were still working on it or not. Review collected by and hosted on G2.com.

What I like most about ClickUp is how much of our operations it can keep in one place. As a small consulting firm, we rely on it for time tracking across clients, intake forms, and task management. The time data has become the backbone of our client profitability reporting, as well as our weekly team hours tally. I’ve also started using Super Agents to automate recurring work, such as drafting our Monday timesheet summary, which saves time and helps the team stay focused on where their hours are going. Overall, it’s flexible enough to keep up as our processes evolve. Review collected by and hosted on G2.com.

The biggest limitation for us is integration. Our Super Agent can’t read the Google Sheets trackers we rely on, so we often have to work around it or end up tracking the same things in more than one place. Also, because there are so many features, the initial setup can feel a bit overwhelming at first. Review collected by and hosted on G2.com.

The flexibility. I work in field sales and education in the professional beauty industry, so my week can include trade show prep, distributor meetings, educator support, and travel. ClickUp lets me build the system around how I actually plan instead of forcing me into a rigid template. Lists, priorities, due dates, and views all bend to fit my workflow. It also plays well with the rest of my stack (calendar, CRM, notes), so ClickUp is my true home base. When I start my day, I know exactly what matters and what can wait. Review collected by and hosted on G2.com.

There’s a learning curve because it can do SO much. With all the options, it’s easy to overbuild your setup at first. My advice is to start simple and add features as you need them. Once you find your rhythm, the depth becomes a strength, not a burden. Review collected by and hosted on G2.com.

Ability to link tasks, create multiple views, and have a personal priority list. Integration to email is especially helpful for sending confirmation and recap of submitted requests to external users. Review collected by and hosted on G2.com.

It's not intuitive, and I'm having trouble getting wider adoption in my department (my team uses the heck out of it!!). Reminders are not as impactful as I would hope, and I want AI to always be optional. (This is largely true, but if I press Enter/Return on my keyboard at the end of a search, the AI search automatically pops up and is far less useful than my hard-earned ability to design and iterate search strings. Review collected by and hosted on G2.com.