1. [Home](https://www.g2.com/) 2. [Project, Portfolio & Program Management Software](https://www.g2.com/categories/project-portfolio-program-management) 3. [Work Management Software](https://www.g2.com/categories/work-management) 4. [ClickUp](https://www.g2.com/products/clickup/reviews) 5. ClickUp Chat Reviews ![ClickUp Chat](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp Chat") ClickUp Chat By [ClickUp](https://www.g2.com/sellers/clickup) 4.6/5(14,980) This rating reflects the full ClickUp suite ## About ClickUp Chat ClickUp Chat is a fully integrated team communication product built natively into the ClickUp platform — the "Everything App for Work." Unlike standalone messaging tools such as Slack or Microsoft Teams, ClickUp Chat places conversations directly alongside tasks, projects, docs, and other work resources, eliminating the need to context-switch between separate applications. At its core, ClickUp Chat enables teams to communicate through Channels and direct messages (DMs). Channels are dedicated communication areas that can be tied to any Space, Folder, or List within ClickUp's project hierarchy, or created as standalone conversation spaces. Direct messages support 1:1 and group conversations with up to fourteen teammates. All Channels and DMs are accessible from the Home Sidebar and a dedicated Chat Sidebar, keeping communication always within reach. What sets ClickUp Chat apart is its deep convergence with project management. Users can create tasks directly from chat messages — either manually or with AI assistance — ensuring that action items surfaced in conversation are never lost. Threads are synced between Chats and tasks, so context is preserved no matter where a discussion originates. Tasks or Docs mentioned in Chats are automatically linked via Relationships, providing a complete picture of all related work assets. ClickUp Chat also introduces FollowUps™, a triage system that lets users flag important messages and turn them into actionable items so nothing slips through the cracks. Posts allow teams to publish longer-form, asynchronous content — labeled as Updates, Announcements, or Ideas — directly within Chat threads, supporting structured communication alongside real-time messaging. For synchronous collaboration, SyncUps enables live audio and video calls from within any Channel or DM. Users can share their screen, link to tasks during the call, assign comments, and more. AI Notetaker automatically records SyncUps and generates summaries and action items after the call. ClickUp Brain AI is deeply embedded throughout Chat. The AI Answers feature responds to questions instantly using the full history of a Chat or connected apps (such as Google Drive, GitHub, Figma, and Salesforce). AI CatchUp summarizes missed messages and highlights action items when users return to work. AI Task Creation generates task names, descriptions, and context links from a single click. AI Relationships surfaces related tasks, docs, and Chats automatically. Additional standard messaging capabilities include threaded replies, emoji reactions, message scheduling, message forwarding, rich text formatting, file attachments, @mentions, customizable push notifications, reminders, drafts and sent message tracking, and a searchable message history. The sidebar is fully customizable, and an Activity Feed provides a unified view of mentions, reactions, and assigned messages. ClickUp Chat is available on all ClickUp plans, with advanced features such as scheduled messages, unlimited message history, and data retention available on higher-tier plans. It can be activated as a ClickApp within any ClickUp Workspace. The product also supports Slack channel import — bringing over channels, message history, team members, and custom emojis in one click — making migration straightforward for teams switching from other chat tools. ClickUp Chat is accessible on desktop, browser, and mobile (iOS and Android), ensuring teams can communicate and manage work from anywhere. Show More ## ClickUp Chat Integrations 8 Integrations Zapier Slack (import/migration) Google Drive GitHub Figma Salesforce Google Chat (notifications) ClickUp API (retrieve messages, Channels, DMs programmatically) Show more ## ClickUp Chat Features - Channels — dedicated communication areas tied to Spaces, Folders, or Lists, or created as standalone conversation spaces - Direct Messages (DMs) — 1:1 and group private messaging with up to fourteen teammates - Create Tasks from Chat — convert any message into a task manually or with AI, with auto-generated name, description, and context link - FollowUps™ — triage and flag important messages to ensure action items are never lost - SyncUps — live audio and video calls with screen sharing, in-call task linking, comment assignment, and AI-generated summaries - AI Answers — instant AI responses to questions using full Chat history and connected apps (Google Drive, GitHub, Figma, Salesforce, etc.) - AI CatchUp — AI-generated summary of missed messages and action items upon returning to work - Posts — long-form async content (Announcements, Updates, Ideas) published within Chat threads - Synced Threads — threads kept in sync between Chats and tasks for unified context - Relationships — automatic linking of tasks and Docs mentioned in Chats - ClickUp Brain AI integration — summarize threads, create and assign tasks, and answer questions from within Chat - ClickUp Agents — Super Agents and Autopilot Agents that autonomously answer questions and act on team requests in Chat - Scheduled Messages — send messages or replies at a future time - Activity Feed — unified view of @mentions, reactions, and messages assigned to the user - Customizable Sidebar — organize Chats into personalized sections - Customizable Push Notifications — per-Chat and per-message notification preferences - Message Search — search across all Chat messages and history - Slack Import — migrate channels, message history, team members, and custom emojis in one click - Mobile Chat — full Chat functionality on iOS and Android apps - Zapier Automations — create custom Chat automations via Zapier integration Show more ## Reviews mentioning ClickUp Chat in ClickUp ![Mary M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary M.") MM Mary M. Principal Internet Small-Business (50 or fewer emp.) 7/28/2022 "A huge list of robust features for a great price" 5/5 What do you like best about ClickUp? The flexibility - I can configure ClickUp to almost any workflow. I also love the colorful screens - it's cheerful and energizing to look at. Review collected by and hosted on G2.com. What do you dislike about ClickUp? The complexity - it's a bit of a learning curve, but that's the deal when using a tool with this many features. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? Having a central place for all my projects, regardless of type, is a huge help. I can save files, emails, etc all in one location for easy reference. Review collected by and hosted on G2.com. Show More Response from Shanee Shepardson of ClickUp [Editedit](https://www.g2.com/survey_responses/clickup-review-6908996/official_response/edit) Hey, there! We really appreciate you taking the time to leave such an amazing review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all, and have a great, productive day! 10/15/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: G2 invite on behalf of seller (Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)AI Translated (This review has been translated from English using AI.) (Copy Review URL) ![Lindsey T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsey T.") LT Lindsey T. Owner Small-Business (50 or fewer emp.) 10/14/2026 "Easy to Customize and Flexible—Great Support Resources" 5/5 What do you like best about ClickUp? How easy it is to customize to my needs and flex with my business. I also appreciate the support available like webinars and help documents when I have questions. As someone new to the use of AI agents, I have learned so much through their help and it has allowed me to grow my business Review collected by and hosted on G2.com. What do you dislike about ClickUp? The customization options can become overwhelming, but ClickUp helps with webinars and the ability to book an appointment to discuss your needs with an expert. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? I run 2 businesses and a busy household. I set up each with their own Space in ClickUp to track recurring tasks, To Dos, and, now, my CRM, all in one place. With the help of a Super Agent that updates me every morning with what's due/overdue today and a list of the Top 3 items I should focus on, I no longer miss important meeting prep and schedules. It even integrates with my calendar to see my schedule in real time as things change and attends my meetings to take notes and provide a recap for me. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: G2 invite on behalf of seller (Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Jared S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared S.") JS Jared S. Vice President Mid-Market (51-1000 emp.) 10/14/2026 "Sleek, All-in-One ClickUp With Powerful Built-In AI and Automations" 4.5/5 What do you like best about ClickUp? I use ClickUp for everything, and if it doesn't exist in ClickUp, then it doesn't exist in my world. It's pretty sleek. On performance, it might just be my machine, but sometimes it's a little slow. Otherwise, my company pays for it, and there are lots of AI credits already available to me inside ClickUp, so I don't need to use or waste regular credits on dedicated AI tools or chatbots. They're actually really good, and it makes it very easy to set up your own agents as well as automations to help reduce the manual lift needed to run and execute projects. Review collected by and hosted on G2.com. What do you dislike about ClickUp? Sometimes it is overwhelming. You can do so much with such vast options for customization that it can feel overwhelming at times. For anyone who is new or has never used a tool like this before, the learning curve is steep. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? It helps me keep projects moving and on time across many different initiatives. I can also see at a glance what my team is working on and track their progress without having to ping them directly in Slack or email. ClickUp forms solve a really big issue for our ops team: we now get consistent, streamlined, formatted requests for the various services they provide. And while my organization doesn't enable many of them, there is huge potential for integrations to be incorporated and amplify your work even more. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: G2 invite on behalf of seller (Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Ahmed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed A.") AA Ahmed A. DevOps Engineer Mid-Market (51-1000 emp.) 10/14/2026 "Organized, AI-Powered Ticketing With Amazing Onboarding and Rock-Solid Stability" 5/5 What do you like best about ClickUp? I really like how everything is organized. Having AI built in also makes updating tickets and creating new ones really quick. The multiple ticket views are also very cool, and they’re genuinely informative. I haven’t tried the Slack integration yet, but I’m planning to in the next couple of days, since it should really enrich the experience (I love the idea of never leaving Slack while still updating my board!). The onboarding is absolutely amazing—honestly one of the best user experiences I’ve ever encountered. Pricing also feels pretty fair for the value provided. As for platform stability, that’s a real strength. I’ve never run into connection failures, and it’s never laggy or anything—it’s consistently reliable and always up to the task. Review collected by and hosted on G2.com. What do you dislike about ClickUp? Notifications get noisy fast, and tuning them to show only what matters isn’t easy. Frequent UI changes. Things move around between updates, so you have to keep relearning where they are. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? It gives us a single place to track infra and platform work, including both planned tasks and ad-hoc requests. Priorities are clearer, fewer items fall through the cracks, and other teams can see what we’re working on without having to ask. Overall, it’s been a real upgrade for visibility. Engineering and other teams can check task status and ownership in one place, which means we spend less time on status updates and more time actually getting the work done. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: G2 invite on behalf of seller (Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![kurniawan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kurniawan a.") KA kurniawan a. Team Lead Small-Business (50 or fewer emp.) 10/13/2026 Guest users or non-business users of the software, not included in G2 scores. "A Great Tool for Managing Design Projects and Clients" 4.5/5 What do you like best about ClickUp? What I like most about ClickUp is that it makes working with clients much easier. As a graphic designer, I use it to share design updates, get feedback, and keep track of revisions. Everything is organized in one place, so it's easy for both me and my clients to see the progress of a project. It also helps me avoid missing important details and keeps the whole process running smoothly. Review collected by and hosted on G2.com. What do you dislike about ClickUp? Sometimes ClickUp feels a bit overwhelming because there are so many features, and it can take some time to get used to everything. The interface can also feel a little slow at times. But overall, I think it's a great tool for managing projects and working with clients. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? Before using ClickUp, it was harder to keep track of client feedback, design revisions, and project progress. Now, I can manage everything in one place and easily see what needs to be done next. It also makes communication with my clients clearer and helps me stay organized, especially when working on multiple projects at the same time. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Ms Jamie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ms Jamie M.") MM Ms Jamie M. Business Owner / Realtor Small-Business (50 or fewer emp.) 10/13/2026 "Automated Workflows and AI Agents Make ClickUp a Solopreneur Powerhouse" 5/5 What do you like best about ClickUp? Love the automated workflows and the ai agents are fantastic. The UX can be tough at first and it's easy to set up in a more convoluted way than necessary, but I think it just comes with figuring out how you want to use it. I used it in the most basic task manager way for the first few years, then really started creating my templates and systems awhile back. Now I have custom ai agents that work on a schedule or trigger and it is such a massive help as a solopreneur. I feel like each week I could find something new to implement. Just last week I saw they also have a Canva integration... whoa, can't wait to figure that out more. It's highly suggested to connect your OpenAi and Claude so that those can read from your ClickUp and be more efficient. But also, get your ChatGPT to sum up your voice and feed it to Brain bc the more you keep at it in Brain, the more I find that it can really nail it on the first go. I definitely feel like I get my money's worth as a solo-agent that runs two businesses through CU. I can't speak to the onboarding bc I haven't utilized it and hardly ever really need support bc all my questions typically get answered by just asking Brain. But i have taken a lot of the University courses too so that helps. I can only think of a couple times that I've ran into an issue/glitch but not enough that it was devastating, so I find that minimal of an issue. I genuinely use this way more than my actual CRM. And at times wish I had the time to just move it all over here. If I were starting from scratch, I'd only build in ClickUp. In fact, I am working on new service, and part of my planning absolutely first factored in how much of it I could run through automations in ClickUp first to speed up performance on my end and consistency for scalability. Review collected by and hosted on G2.com. What do you dislike about ClickUp? I don't really know that I can say there's enough to even come to mind. I do wish I could embed and work on GSheets directly in my attachments and would be great if we could embed a clickable design from Canva directly into a task via the + Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? automations... autonomous ai agents that help act as virtual assistants. Workflows and easier systems Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Skyler L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skyler L.") SL Skyler L. Co-Founder Small-Business (50 or fewer emp.) 10/12/2026 "Intuitive, All-in-One ClickUp with Smart Built-In AI" 4.5/5 What do you like best about ClickUp? ClickUp is intuitive, and everything you need feels easy to locate and within reach. Integrations with common tools like Google Docs help keep work connected and reduce the need to switch between apps. It also runs well on low-end devices, making it accessible for teams without expensive equipment. The free plan is useful for early-stage teams that need to organize their work while keeping costs low. Onboarding is straightforward, so new team members can get started without spending hours learning the platform. ClickUp’s built-in AI adds to that convenience by helping with everyday tasks and supporting more automated workflows. Having tasks, documents, and team communication in one place makes it easier to keep track of responsibilities and project progress. What stands out most is how ClickUp brings these tools together. Instead of spreading information across several apps, teams can keep their work organized in a shared space. That makes collaboration more manageable and helps people spend less time searching for information and more time completing their work. Review collected by and hosted on G2.com. What do you dislike about ClickUp? ClickUp can be slightly confusing at first, and some features and settings are not where you would expect them. Once you get used to the layout, everyday tasks become easier. Integrations with common tools like Google Docs help keep work connected and reduce switching between apps. It works well on low-end devices, and the free plan provides useful features for early-stage teams keeping costs low. Basic onboarding is straightforward, although learning the full platform takes time. I have not used support enough to judge its quality. The built-in AI feels intelligent, and its agent features can help automate routine tasks, though their value depends on your team’s workflow. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? ClickUp lets me consolidate my documents, links, and tasks in one organized workspace, reducing the time I spend searching for information. Once I learned the layout, managing my work became easier, and integrations with tools like Google Docs reduced switching between apps. It works well on my low-end devices, while the free plan helps me keep costs down. Straightforward onboarding helped me get started, although I have not used support enough to judge it. The built-in AI and agent features help with routine tasks, giving me more time to focus on my projects. Review collected by and hosted on G2.com. Show More 10/13/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Ricardo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo P.") RP Ricardo P. Project Management and Development Design Small-Business (50 or fewer emp.) 2/4/2019 "CLICK UP best Overview UI" 5/5 What do you like best about ClickUp? Clickup has the Best Multiple Project Overview for Kanban / Tasks for all the projects or filtered tasks, use the BOARD VIEW to see how multiple tasks and projects are doing. Review collected by and hosted on G2.com. What do you dislike about ClickUp? Everything is COOOL!!! The only UI concept that we've been having to understand and implement are Spaces. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? Clickup is a great tool to see progress of multiple projects at the same time. Review collected by and hosted on G2.com. Show More 10/15/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: G2 invite on behalf of seller (Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)AI Translated (This review has been translated from English using AI.) (Copy Review URL) ![Mario A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario A.") MA Mario A. Indie Developer Small-Business (50 or fewer emp.) 10/12/2026 "Beautiful, Fast All-in-One Workspace—Whiteboards, AI, and Snappy Integrations" 5/5 What do you like best about ClickUp? My favorite part about ClickUp is the Whiteboard function, allowing me to draw ideas, plans, and schematics all in one go, with simple and comfortable to use tools. The UI is beautiful, modern, and intuitive. It runs fast, on any web browser, with helpful tools, AI implementation, search function, and overall snappy integrations. Even the free plans will be amazing for anyone who craves an all-in-one solution to manage plans, schematics, ideas and tasks within a big or small organization. Finding help is easy, either online or through support itself. Review collected by and hosted on G2.com. What do you dislike about ClickUp? Personally I have not experienced any negative sides about ClickUp. While some keybinds might be unintuitive to use inside of the Whiteboard, alongside some problems regarding zooming in and out, everything else is perfectly functional and simple to use. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? The Whiteboard helps me draw for video recordings, plan ideas, and also manage steps of anything I want to do. The other functionalities can also help me feel more organized, although I personally use ClickUp primarily for its amazing Whiteboard tools. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Amy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy A.") AA Amy A. Owner Small-Business (50 or fewer emp.) 10/12/2026 "⭐⭐⭐⭐ ClickUp is part of the backbone of how I run my agency" 4.5/5 What do you like best about ClickUp? The flexibility is a big win for me. I can tailor ClickUp to each client, giving them their own spaces, lists, task structures, and processes, rather than trying to squeeze everyone into one rigid setup. That’s made onboarding smoother, helped keep projects on track, and made it easier for my team and me to see exactly what’s due and who owns it. Review collected by and hosted on G2.com. What do you dislike about ClickUp? Adding users is the main area where ClickUp falls short for me. I work with a lot of clients, and they all have to be added as guests. I’d prefer they could be part of my system with simpler access, ideally at no extra cost. Most clients only need ClickUp to approve work and upload content into my space, so paying for a full seat for each person just isn’t realistic for a small business. Because of that cost, it’s difficult to give clients the more integrated experience I’d like to provide. Review collected by and hosted on G2.com. What problems is ClickUp solving and how is that benefiting you? Since adopting it, my business has become noticeably more efficient. We’ve set up client-specific workspaces, content calendars, and to-do tracking pulled directly from meeting transcripts, along with repeatable workflows that reduce manual admin. Everything has its place, and nothing slips through the cracks. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account added to their profile)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL)