ClickUp Reviews & Product Details

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Seller

ClickUp

Discussions

ClickUp Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Miles Buckley

Used by Self-Employed and 2 others

Beta

Pricing

Pricing provided by ClickUp.

Free

$0.00

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AI Workflows

See how people combine ClickUp with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Content

Automate Webinar Repurposing Into Multi-Channel Content

Proposed ClickUp design for extracting sourced claims and quotable moments from webinar transcripts, then routing verified materials to specialists who create optimized assets for blogs, social, video, and sales enablement on staggered schedules.

Tools used:

ClickUp

LinkedIn Learning

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Blueprint · Product & Design

Generate Shipped Changelog From Sprint Tasks

Proposed ClickUp design to verify sprint tasks against release-branch PRs, deduplicate and draft a changelog, route PM approval, then publish and reconcile the roadmap.

Tools used:

ClickUp

Appfire Dashboard Hub

Chati

+1 other

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ClickUp Integrations

(202)

Verified by ClickUp

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What's included in ClickUp

ClickUp Brain (AI)ClickUp Brain (AI) is the comprehensive artificial intelligence layer embedded natively across the entire ClickUp productivity platform. Described as "your company's brain," it transforms a single prompt into finished work and continuously learns from every interaction, compounding intelligence across the entire organization over time. Tasks, Docs, Chat messages, and wikis all feed Brain's understanding, so answers and outputs improve as a Workspace grows. At its core, ClickUp Brain is built around three foundational pillars: the **AI Knowledge Manager**, the **AI Project Manager**, and the **AI Writer for Work**. The AI Knowledge Manager instantly retrieves contextual answers from tasks, Docs, past discussions, and connected third-party apps—eliminating the need to switch tabs or hunt through threads. The AI Project Manager automates routine project work including progress reports, individual standups, team updates, and workload analysis. The AI Writer for Work drafts, edits, translates, and formats content using role-specific context, producing polished output suited to the user's job function and situation. ClickUp Brain (AI) features persistent memory, meaning it learns each user's role, preferences, tone, and working style across conversations and over time. Users can even import their existing memory from ChatGPT, Claude, or Gemini into Brain with a single click. Brain also supports **multi-model AI**, allowing users to switch between leading large language models—including OpenAI's ChatGPT, Anthropic's Claude, and Google's Gemini—mid-conversation, with full Workspace context carrying across every model. Key capabilities include: generating polished slide decks, dashboards, landing pages, and interactive prototypes directly from Workspace data; performing deep web research without leaving ClickUp; reading, writing, and searching across Gmail and Slack directly from Brain; creating and managing tasks, subtasks, Docs, and reminders from natural language prompts; summarizing long comment threads, Docs, and task activity; automatically prioritizing and assigning tasks using AI; and building custom automations using plain-language descriptions. Brain also powers **Super Agents**—customizable AI agents that can be built, deployed, and @mentioned anywhere in the Workspace to handle specific workflows autonomously. **AI Skills** provide reusable instructions that Brain and Super Agents load on demand, ensuring consistent handling of recurring workflows without rewriting prompts. **AI Fields** automatically generate or interpret task data such as summaries, sentiment, translations, action items, and categorizations. **AI Cards** bring AI-powered reporting to Dashboards and Overviews, surfacing standups, project updates, and executive summaries. The **Brain MAX** companion apps (desktop, mobile, and Chrome extension) extend Brain's capabilities beyond the browser, enabling universal connected search across ClickUp, the web, and integrated apps, as well as AI-powered Talk to Text for hands-free dictation. The **AI Notetaker** joins meetings on Zoom, Google Meet, and Microsoft Teams to record, transcribe, summarize, and extract action items automatically. ClickUp Brain (AI) is designed to eliminate both AI sprawl and work sprawl by unifying knowledge management, project automation, writing assistance, and agentic workflows in one platform. It maintains enterprise-grade security with SOC 2, ISO 27001, GDPR, and HIPAA compliance, and enforces strict zero-retention policies with all AI subprocessors.

ClickUp ChatClickUp Chat is a fully integrated team communication product built natively into the ClickUp platform — the "Everything App for Work." Unlike standalone messaging tools such as Slack or Microsoft Teams, ClickUp Chat places conversations directly alongside tasks, projects, docs, and other work resources, eliminating the need to context-switch between separate applications. At its core, ClickUp Chat enables teams to communicate through Channels and direct messages (DMs). Channels are dedicated communication areas that can be tied to any Space, Folder, or List within ClickUp's project hierarchy, or created as standalone conversation spaces. Direct messages support 1:1 and group conversations with up to fourteen teammates. All Channels and DMs are accessible from the Home Sidebar and a dedicated Chat Sidebar, keeping communication always within reach. What sets ClickUp Chat apart is its deep convergence with project management. Users can create tasks directly from chat messages — either manually or with AI assistance — ensuring that action items surfaced in conversation are never lost. Threads are synced between Chats and tasks, so context is preserved no matter where a discussion originates. Tasks or Docs mentioned in Chats are automatically linked via Relationships, providing a complete picture of all related work assets. ClickUp Chat also introduces FollowUps™, a triage system that lets users flag important messages and turn them into actionable items so nothing slips through the cracks. Posts allow teams to publish longer-form, asynchronous content — labeled as Updates, Announcements, or Ideas — directly within Chat threads, supporting structured communication alongside real-time messaging. For synchronous collaboration, SyncUps enables live audio and video calls from within any Channel or DM. Users can share their screen, link to tasks during the call, assign comments, and more. AI Notetaker automatically records SyncUps and generates summaries and action items after the call. ClickUp Brain AI is deeply embedded throughout Chat. The AI Answers feature responds to questions instantly using the full history of a Chat or connected apps (such as Google Drive, GitHub, Figma, and Salesforce). AI CatchUp summarizes missed messages and highlights action items when users return to work. AI Task Creation generates task names, descriptions, and context links from a single click. AI Relationships surfaces related tasks, docs, and Chats automatically. Additional standard messaging capabilities include threaded replies, emoji reactions, message scheduling, message forwarding, rich text formatting, file attachments, @mentions, customizable push notifications, reminders, drafts and sent message tracking, and a searchable message history. The sidebar is fully customizable, and an Activity Feed provides a unified view of mentions, reactions, and assigned messages. ClickUp Chat is available on all ClickUp plans, with advanced features such as scheduled messages, unlimited message history, and data retention available on higher-tier plans. It can be activated as a ClickApp within any ClickUp Workspace. The product also supports Slack channel import — bringing over channels, message history, team members, and custom emojis in one click — making migration straightforward for teams switching from other chat tools. ClickUp Chat is accessible on desktop, browser, and mobile (iOS and Android), ensuring teams can communicate and manage work from anywhere.

ClickUp DashboardsClickUp Dashboards is a fully customizable, real-time reporting and visualization feature built natively into the ClickUp platform. It enables teams and organizations to convert workspace data — including tasks, goals, time entries, sprints, and custom fields — into live, interactive visual widgets, all without leaving ClickUp. At its core, ClickUp Dashboards functions as a command center rather than a passive reporting tool. Users can take action directly from the dashboard: reassigning tasks, updating statuses, and closing work items without switching tabs or tools. Dashboards stay continuously synced with live workspace data, auto-refreshing every 30 minutes by default, with the option to manually refresh individual cards or the entire dashboard at any time. Dashboards are built using modular "cards" — over 60 card types are available — that can be freely dragged, resized, and arranged on a flexible canvas. Card types include status charts (bar, pie, battery, and line), workload widgets, sprint burndown and burnup charts, velocity charts, cumulative flow diagrams, calculation cards, time tracking cards, goal tracking cards, assignee cards, priority cards, and embed cards for third-party content. An Auto Layout option automatically removes spacing between cards for a cleaner view. Cross-project visibility is a key strength: dashboards are not limited to a single list or folder. Users can pull data from multiple Spaces, Folders, and Lists simultaneously, giving leadership and project managers a holistic, portfolio-level view across the entire organization. Advanced filtering capabilities allow users to slice data by owner, status, date, custom fields, or any combination using mixed "And/Or" operators. Rolling Time Period filters automatically update time-based cards (e.g., bugs reported in the last 7 days, tickets submitted in the past month) without manual adjustment. ClickUp Dashboards also support scheduled PDF reports, enabling teams to automatically send dashboard snapshots to stakeholders — clients, executives, or team members — on a daily, weekly, or custom cadence. Dashboards can be shared with internal members, guests, or external clients via public shareable links, with granular permission controls (view-only or full access). For teams that need AI-powered insights, ClickUp Brain integrates directly into dashboards via AI Cards. Users can ask natural-language questions — such as "What did my team complete this week?" or "Which projects are behind?" — and receive instant answers drawn from live workspace data, effectively providing an on-demand virtual data analyst. Embed cards allow teams to bring in content from external tools — such as Google Slides, Figma designs, Google Sheets, YouTube videos, Typeform responses, and more — directly into the dashboard canvas. For enterprise-level BI needs, a native Tableau Web Connector allows ClickUp data to be synced into Tableau for deeper analysis. ClickUp Dashboards are available on all plans, with unlimited dashboard usage on the Unlimited Plan and above. They are accessible via the Dashboards Hub — a centralized location to organize, search, create, and manage all dashboards — and can also be added as a Dashboard View directly within any workspace location. Dashboards are also accessible via the ClickUp mobile app on iOS and Android.

ClickUp DocsClickUp Docs is a collaborative document creation and knowledge management feature built natively into the ClickUp platform. Unlike standalone document tools, ClickUp Docs is designed to live directly alongside tasks, projects, and workflows — ensuring that knowledge and execution are always connected in one unified workspace. At its core, ClickUp Docs enables teams to create, edit, and collaborate on rich documents in real time. Multiple users can write simultaneously with live cursors, leave inline comments, resolve discussion threads, and convert any comment into an actionable task with a single click — eliminating the need for follow-up emails or context switching. Every doc can be linked directly to the tasks and projects it supports, so when work moves, the documentation moves with it. Teams can link a spec to a sprint, a brief to a campaign, or a wiki to a team, keeping knowledge tightly coupled to execution. ClickUp Docs supports a full range of rich content formatting, including nested pages and subpages, tables, code blocks, embedded images, videos, presentations, and cover images. Pages can be drag-and-dropped to reorder and nest them, giving teams flexible control over document structure. Slash commands allow users to create docs, insert content blocks, and trigger actions without leaving the keyboard. The Docs Hub serves as a centralized command center for all documents in a workspace. From the Docs Hub, users can search, sort, filter, and organize every doc by owner, date, location, or tag. It surfaces recently accessed docs, favorites, popular wikis, and meeting notes — making it easy to find any decision or document in seconds. Version history is built in, tracking every change made to a doc so teams can review edits, see who made them, and roll back to any previous state. Docs can also be marked as wikis to designate them as verified sources of truth, helping teams quickly identify the most up-to-date information. ClickUp Brain, the platform's AI engine, is deeply integrated into Docs. Users can ask Brain natural-language questions — such as what was decided about a project timeline — and receive answers pulled directly from docs, comments, and wikis, with links to the source. Brain can also write, edit, summarize, and generate content within docs. Super Agents extend this further by automatically pulling updates from conversations, meetings, and completed tasks to keep documentation current without manual effort. Granular permissions allow teams to control exactly who can view, comment, or edit each doc, including the ability to protect pages from unwanted changes. Docs can be shared publicly via a unique URL for external stakeholders, or kept private within the workspace. Synced Content blocks allow teams to create a single reusable content block that automatically updates everywhere it is referenced when the original changes. ClickUp Docs supports import from other tools and export to PDF, HTML, or Markdown formats. Templates are available to accelerate document creation for common use cases such as SOPs, technical documentation, product briefs, and knowledge bases. Docs are available on every ClickUp plan, including the free tier, and are accessible to all users including guests. The product is backed by enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

ClickUp GoalsClickUp Goals is a native goal-tracking and OKR management feature built directly into the ClickUp productivity platform at clickup.com. It enables individuals, teams, and entire organizations to define high-level objectives, break them down into measurable targets, and automatically track progress — all within the same workspace where daily tasks and projects live. At its core, ClickUp Goals connects strategic objectives directly to the work being done. Users assign Goals to projects, tasks, lists, or sprints, and as those linked items are completed, goal progress updates automatically — eliminating the need for manual status updates or separate tracking spreadsheets. This tight integration between goals and tasks is what differentiates ClickUp Goals from standalone OKR tools. Goals are composed of smaller, measurable units called Targets. ClickUp supports four distinct target types to accommodate a wide range of use cases: Task-based targets (progress updates automatically as linked tasks or subtasks are completed), Number-based targets (for tracking discrete metrics like "publish 20 blog posts"), Monetary targets (for revenue, budget, or cost-reduction goals), and True/False targets (for binary milestones such as "complete website redesign: yes/no"). Each target type gives teams the flexibility to model virtually any kind of objective in a structured, trackable way. Goals can be organized into Folders, which enables OKR-style cascading — grouping related goals under sprint cycles, quarterly OKRs, or weekly employee scorecards. A cumulative progress percentage rolls up across all goals in a folder, giving managers a single-view snapshot of overall performance without needing to check each goal individually. Ownership and accountability are built into the feature. Each Goal can have one or multiple owners assigned, deadlines set, and access permissions configured. Goals can be marked as private (for personal targets, confidential HR metrics, or individual scorecards) or public (for company-wide transparency and team alignment). This flexibility supports both top-down OKR frameworks and bottom-up personal goal tracking. ClickUp Goals integrates natively with ClickUp Dashboards, where Goals Cards display each goal as a visual card with a donut-chart progress indicator, total target count, goal owner, and last-updated timestamp. Dashboard widgets — including goal widgets, task list widgets, time tracking widgets, and chart widgets — allow teams to build real-time reporting views tailored to their specific metrics. The feature also works alongside ClickUp Automations, which can trigger notifications and status updates when goals fall behind schedule, and ClickUp Brain (the platform's AI assistant), which can generate tasks, suggest prioritization, and provide AI-powered insights into goal progress and blockers. Multiple custom views are available for goal tracking, including List View, Kanban Board View, and Gantt Chart View, allowing teams to visualize goal-related work in the format that best fits their workflow. Custom Fields, priority levels, and custom statuses can be applied to tasks linked to goals for granular tracking. ClickUp Goals is available on all ClickUp plans, with the Free Forever plan supporting up to 100 goal uses and Unlimited and above plans offering unlimited access. It is designed to scale from individual contributors tracking personal development goals to enterprise teams managing company-wide OKRs and quarterly business objectives.

ClickUp WhiteboardsClickUp Whiteboards is online whiteboard software built directly into the ClickUp project management workspace, eliminating the need for separate visual collaboration tools. It bridges the gap between creative ideation and structured execution by allowing teams to plan visually and act on those plans without ever leaving their workspace. At its core, ClickUp Whiteboards provides an infinite, flexible canvas where teams can brainstorm, map out processes, build flowcharts, and create diagrams. What sets it apart from standalone whiteboard tools is its deep, native integration with the rest of the ClickUp platform: every shape, sticky note, or text element on the board can be converted into a tracked ClickUp task with assignees and due dates in a single click. This means ideas move directly from the whiteboard into the team's workflow without manual re-entry or context switching. The product features real-time collaboration with multiple live cursors, threaded comments, and @mentions, enabling distributed and remote teams to co-create simultaneously on the same canvas — just as they would in a physical room. Teams can see each other's edits and cursor movements as they happen, making asynchronous and synchronous collaboration equally effective. ClickUp Whiteboards is powered by ClickUp Brain, the platform's built-in AI engine. Users can describe a workflow in natural language or paste an existing document, and ClickUp Brain will generate an editable flowchart or process map in seconds. Super Agents — automated AI agents — can monitor workflow changes and regenerate process maps automatically, keeping visual documentation current without anyone needing to manually update the board. ClickUp Brain also supports AI image generation, turning text prompts into visuals directly within the whiteboard. The product supports rich editing capabilities including freehand drawing, color-coded shapes, smart connectors, drag-and-drop elements, sticky notes, text formatting, images, and embedded media. Teams can embed live ClickUp Docs and existing tasks directly onto the canvas, editing them in a sidebar without leaving the board. Whiteboards can also be embedded inside ClickUp Docs using a slash command, and can be shared via public link with external stakeholders who do not need a ClickUp account. ClickUp Whiteboards includes a Presentation Mode that allows teams to walk stakeholders through diagrams frame by frame without exporting to a separate slide deck. A Whiteboards Hub provides a centralized location to organize, search, create, and manage all whiteboards across the workspace. The product comes with a library of pre-built templates for common use cases including sprint planning, retrospectives, flowcharts, user story mapping, org charts, mind maps, mood boards, and more. These templates provide structure while remaining fully customizable to fit team-specific needs. ClickUp Whiteboards is available on the Free Forever plan with generous limits, while paid plans unlock unlimited boards and advanced AI diagram generation features. It is designed for engineering, product, design, marketing, and creative teams who want a single workspace where visual planning, task execution, and team communication converge.

ClickUp Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ClickUp, and what problem is it built to solve?

ClickUp is a work-management app that brings task management together with docs, reminders, goals, calendars, and an inbox. It is built to help teams plan, organize, and collaborate in one shared app.

What languages does ClickUp support?

ClickUp supports 1 language: English.

What company sizes and industries is ClickUp the best fit for?

ClickUp is used across company sizes, with reviewer-reported use clustering most around small businesses and also spanning mid-market and enterprise teams. The most represented size and industry segments include:

Company size — Small Business: The clearest concentration among positively rated users.
Company size — Mid-Market: Also represented across a range of project and team workflows.
Company size — Enterprise: Present among users managing broader or more complex work.
Industries: Information technology and services, marketing and advertising, computer software, accounting, and education-related organizations recur among positively rated users.

How long does it take to implement ClickUp across a team?

ClickUp implementation is most often reported as taking less than a month, though the time can vary with the amount of workspace configuration and team onboarding involved.

Time to go live	Relative frequency
Under 1 month, including under 1 day	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Occasional

What customer support options does ClickUp provide, and how do users find the overall support experience?

ClickUp offers 24/7 live-rep support, along with chat and email/help desk, plus self-service FAQs and knowledge-base resources. The support experience is mixed: users describe helpful, responsive assistance, while others report slow follow-up or issues that were not resolved to their satisfaction.

What is the experience like for teams switching to ClickUp from another tool?

Teams moving from Trello, Asana, Monday.com, Planner, Smartsheet, and other work-management tools often look to ClickUp for more flexible workflows, broader functionality, automation, or a more consolidated workspace. Moving tasks over can be straightforward, particularly when importing or using templates, but setting up spaces, fields, and consistent team practices may take additional effort; the transition is easier when teams establish a clear structure and give users time to learn it.

What tools and platforms does ClickUp integrate with, and how do these integrations help users get more value from the product?

ClickUp offers 255 integrations, and connections mentioned in use include tools across collaboration, file storage, development, and AI. These integrations help keep work connected and reduce the need to move information manually between apps.

Communication and collaboration: Slack, Microsoft Teams, and Zoom
File storage and productivity: Google Drive, Google Calendar, Microsoft 365, and Dropbox
Development and project tools: GitHub, Jira, Trello, and Asana
AI tools: Claude and ChatGPT

In day-to-day work, these connections can bring project updates, files, and tasks closer together, helping teams avoid some app switching and keep useful context alongside the work.

What features or capabilities could make ClickUp even more useful?

ClickUp could be more useful with a gentler learning curve and smoother performance, especially for teams building complex workspaces. Recurring improvement requests include:

Simpler onboarding and navigation: Make common actions easier to find and help new users understand how spaces, folders, lists, and features fit together.
Faster, steadier performance: Improve loading and responsiveness in large workspaces, busy lists, and complex views.
More flexible automation and integrations: Expand automation options and make it easier to connect workflows with the other systems teams rely on.
More adaptable reporting and dashboards: Add clearer ways to shape charts, track project progress, and view workload across teams.
Finer notification and permission controls: Let teams tailor alerts and access more precisely to their roles and workflows.

How useful do ClickUp users find its AI features in everyday use?

ClickUp’s AI is useful in everyday work when it helps users summarize information, draft content, or take routine actions, though it works best with clear context and a human check. Listed AI capabilities include:

AI writing: Text generation, text summarization, and content generation
AI agents: Autonomous task execution, multi-step planning, and proactive assistance
AI meeting assistance: Automated note-taking, action-item tracking, and smart summaries

Users describe applying AI to summarize task threads and meeting notes, draft or improve text, create tasks, and automate recurring work. These uses can save time, but outputs may miss context or need correction, and getting agents to perform reliably can take setup and iteration.

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Vaibhav M.

Software developer

Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 10/26/2026

"Highly Customizable AI Hub, but a Little Pricey"

4/5

What do you like best about ClickUp?

I like that ClickUp gives me one place for my projects, documents, communication, and tracking, so I don’t have to use multiple applications. ClickUp Brain helps me create and edit documents and trackers, and filter trackers by telling it what I want. It’s easy to create documents from my requirements and share them with my team or as a link that people can view without signing up. I also like how customizable ClickUp is. I can make the dashboard my own by putting my projects, documents, and trackers on it, and customize my workspace and trackers. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I find ClickUp a little costly for the features it provides. The AI is great, but the pricing feels a little too much for me personally. Review collected by and hosted on G2.com.

MaryMax H.

Program Administrator

Mid-Market (51-1000 emp.)

10/27/2026

"ClickUp Keeps Our Powerful Organizational Tool with a Learning Curve"

5/5

What do you like best about ClickUp?

What I like best about ClickUp is its flexibility in managing complex departmental schedules and keeping a high volume of tasks organized across a three-person team. We track approximately 1,500 tasks per year across multiple areas of need within the department, so having a centralized system to manage deadlines, priorities, schedules, and progress is essential.

ClickUp gives us better visibility into upcoming responsibilities, helps us keep track of competing priorities, and makes it easier to coordinate work across the team. Being able to customize task views and organize work in a way that fits our department's needs is especially valuable when managing multiple schedules and deadlines simultaneously.

I also appreciate the ability to integrate with other tools and keep workflows connected, as well as the platform's overall performance when managing a large number of tasks. Ultimately, ClickUp helps us stay organized, maintain accountability, and manage a complex workload more efficiently without losing sight of important details. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One area where ClickUp could improve is its overall user-friendliness, particularly for individuals who are less technologically advanced. The platform offers a wide range of features, but the number of options, menus, and settings can make it overwhelming for users who need a straightforward way to manage their daily tasks.

The user interface can sometimes feel cluttered and clunky, making it difficult to quickly find the information or functionality needed. This can create a learning curve for team members and require additional time for training and navigating the system, especially when managing a high volume of tasks and complex schedules.

I would like to see a cleaner, more intuitive interface with simplified navigation, less visual clutter, and more accessible options for customizing each user's workspace. Making common tasks easier to find and complete would help users with varying levels of technical experience work more efficiently and allow teams to take better advantage of ClickUp's capabilities. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before using ClickUp, our department's tasks, schedules, documents, and tracking systems were spread across multiple locations, making it difficult to keep everything organized and find the information we needed quickly. This often resulted in wasted time searching for documents, tracking down updates, and trying to keep everyone aligned.

ClickUp has given us one centralized place to store important documents, manage tasks, view schedules, and track progress across the department. With approximately 1,500 tasks per year managed by a three-person team, having everything accessible in one place significantly improves visibility, organization, and accountability.

The biggest benefit is the time and frustration it saves. Instead of piecing information together from different sources, we can quickly access what we need, monitor deadlines, and stay on top of competing priorities. ClickUp has streamlined our workflow, reduced administrative effort and those all-too-familiar hours of frustration, and allowed us to spend more time focusing on the actual work rather than managing the process. Review collected by and hosted on G2.com.

Zoey M.

Customer services/Sales Advisor

Small-Business (50 or fewer emp.)

10/27/2026

Guest users or non-business users of the software, not included in G2 scores.

"ClickUp’s Clean Interface and Flexible Tools Make a Strong First Impression"

5/5

What do you like best about ClickUp?

ClickUp is an impressive productivity platform with a clean, professional interface and a wide range of tools designed to help individuals and teams stay organised. I appreciate the flexibility it offers for managing tasks, projects and workflows in one place. The platform has great potential to improve productivity, streamline collaboration and make everyday work more manageable. I'm looking forward to exploring more of its features and discovering everything it has to offer. Overall, it makes a very positive first impression! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

As a new user, I haven't explored all of ClickUp's features yet. However, the platform can initially feel a little overwhelming, especially for someone who is still learning how everything works. Some features may take time to understand and navigate. A simpler onboarding experience and more beginner-friendly guidance could make the platform even better. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps address the challenge of keeping tasks, projects and important information organised across different platforms. By bringing task management, planning and collaboration into one central workspace, it can reduce disorganisation, improve productivity and make it easier to keep track of responsibilities and deadlines. This benefits me by providing a more structured way to manage my work, stay focused and ensure that important tasks are not overlooked. I look forward to making greater use of the platform. Review collected by and hosted on G2.com.

Guillermo Matías M.

CIE director

Small-Business (50 or fewer emp.)

Originally submitted 12/18/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Range of Features, Flexibility, and Rapid Innovation"

4.5/5

What do you like best about ClickUp?

I like ClickUp for its speed of innovation, the breadth of its features, and the flexibility it offers. In work environments with changing challenges, that flexibility is key, and I appreciate that they frequently incorporate new features to respond to new needs. That's why it's one of my permanent tools. Additionally, it integrates very well with other apps and has solid documentation, an active community, and very good customer support. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I don't like the screen refresh speed, although it has improved a lot recently. Even so, I find the structure complex, and using all the features can become chaotic, especially for communication: there are too many places where communication can be generated, making it very difficult to maintain consistency with the rest of the team. Additionally, I found the initial setup of ClickUp quite complicated, and the learning curve is a bit steep. Review collected by and hosted on G2.com.

narinder b.

Account Executive

Accounting

Mid-Market (51-1000 emp.)

Originally submitted 4/10/2026

"Game changer for Task and Team Management"

4/5

What do you like best about ClickUp?

Honestly, it’s been great for keeping all our clients organized. Nothing gets missed because of the task checklists and due dates, and the Hubstaff integration makes it easy to spot when we’re spending more (or less) time than planned. It fits our budget, and the support team has been really helpful too. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The interface can be a bit confusing at times, and I’ve noticed it gets laggy, especially when my internet connection is slow. It would feel a lot smoother and more responsive if the software were better optimized for speed Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It’s a powerful all-in-one platform that covers most of what I need. I like how much I can customize it, and the task management and collaboration features are really strong. The automation and AI tools have cut down a lot of the manual work I used to do, which has made a real difference in how efficiently I get things done.

Overall, it’s helped me simplify my workflows and see what’s happening across projects at a glance. It’s easier to keep everyone on the same page, keep work moving, and manage my team without losing track of things. Review collected by and hosted on G2.com.

keshaka i.

Student

Small-Business (50 or fewer emp.)

10/27/2026

Guest users or non-business users of the software, not included in G2 scores.

"ClickUp Keeps Tasks, Docs, and Sprint Planning Seamlessly in One Place"

4.5/5

What do you like best about ClickUp?

ClickUp keeps tasks and documentation in one workspace, which saves me a lot of tab-switching. I love being able to flip between Kanban for tracking progress and List view for deadlines, and Docs linked to each task keep meeting notes and specs easy to find. Subtasks and priority flags make sprint planning smoother, and the free tier is surprisingly generous for a me because I'm an undergraduate student so it helps me save my money. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

There are so many features, views, and settings that it took me a while to figure out what I actually needed. It also gets a bit slow and laggy when I have a lot of tasks and docs open, and the mobile app isn’t as smooth as the desktop version and my personal preference is using laptop so I maybe biased. Some of the best features, like unlimited uses of certain views and dashboards, are limited on the free plan, which is a pain for a student on a budget. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

I use ClickUp to manage my IT group projects and software coursework. We used to track tasks through chat messages and scattered files, so deadlines slipped and responsibilities were unclear. Now I plan sprints, assign tasks, and track progress in one workspace, which keeps the whole team on schedule. Review collected by and hosted on G2.com.

Erika L.

Executive Assistant

Mid-Market (51-1000 emp.)

Originally submitted 8/28/2026

"ClickUp Keeps Our Marketing Team Organized and on Track"

4.5/5

What do you like best about ClickUp?

I like ClickUp because it combines ease of use with powerful functionality for managing team workloads and projects. It helps us create clear, concise tasks, assign responsibilities, set deadlines, track progress and prioritize work—all in one centralized platform.

We can also create multiple subtasks that remain connected to the parent task, making complex projects easier to organize and ensuring nothing is overlooked. Features such as task dependencies, status updates, notifications, dashboards and team collaboration tools keep everyone aligned, streamline workflows and drive greater productivity across the team. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One thing I dislike is that, because we manage so many events, it can be difficult to navigate and find older tasks. I wish ClickUp made it easier to search through and access past tasks. I also find that the AI tool sometimes gets in the way and interrupts my workflow. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps us organize and manage the many events, projects and tasks our Marketing team handles. It provides a central place to assign responsibilities, track deadlines, manage workloads and connect subtasks to larger projects. This improves visibility, keeps everyone aligned and helps ensure important tasks are completed on time. Review collected by and hosted on G2.com.

Tori M.

Associate Director of Planning & Space

Enterprise (> 1000 emp.)

Originally submitted 8/31/2026

"Forms and Super Agents That Transform Team Workflow"

5/5

What do you like best about ClickUp?

The forms and super agents! They have drastically helped with our in-team workflow processes. We use ClickUp to process our Space Request forms at a Higher Education Institution. This is a system where campus users (both internal and external) can submit their requests to change, renovate, reallocate, or ask for additional space on campus. We have a complicated workflow since the majority of campus isn't even in the ClickUp system. I've been able to build out 40+ automations on 1 list that mimic our workflow process that used to be done manually. It's taken manual work away, but also allowed us to track our metrics better. Beyond that, my team uses ClickUp daily to stay on task. We manage multiple projects that range in type and scope from small one-off tasks to large multi-step projects that can take months/years. We have multiple ways to create tasks - I can use Brain to add tasks from emails that come in, we have an intake form, or we can use the Claude connector/integration to bring tasks out of brainstorming into reality. It's nice to have everything consolidated into 1 platform that lets us handle everything! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The original setup is a pain. When I first started using ClickUp, it was just for myself, and then I had to go back and adjust it for a multi-member team. I preferred to do it all myself, as we're so niche and specific; there's not a whole lot of information about Higher Ed. Facilities/Space Management. Trying to get all the custom fields entered that you need, but also limit them to just the specific areas... You really have to think it through. Once you get it created to work for you, though, it's great! Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It's been helping with tracking metrics, identifying patterns, making us more productive and efficient with our time, and our collaboration/communication has improved as well. We've reduced manual work through our Space Request process with automated approvals. The Super Agents that we've built have let us reallocate our brain power to larger initiatives rather than keeping on top of each little detail. Review collected by and hosted on G2.com.

Stephannie C.

Administrative Assistant

Small-Business (50 or fewer emp.)

Originally submitted 9/23/2026

"Excellent for organizing admin tasks, with a learning curve"

5/5

What do you like best about ClickUp?

I’m an Administrative Assistant and recently set up ClickUp to organize my day-to-day office tasks. I created a Space and a List, then added tasks for things like booking meeting rooms, reconciling supply orders, and preparing travel itineraries. Each task has a status, priority, assignee, and due date, and I added a custom “Waiting on Approval” status for items that need a manager’s sign-off.

The feature I like most is Dashboards. After pointing the dashboard at my Office Admin Space, I got an at-a-glance view of my workload: task counts by status, open tasks by assignee, and tasks completed this week. Instead of scrolling through the list, I can see what’s in progress and what’s done in one place. The List and Board views also make it easy to switch between a detailed and a visual look at the same tasks. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The dashboard didn’t show any data at first, and it wasn’t obvious why. I had to find the Data source setting on each card and point it at my Space. One card also kept showing a higher completed count than the others until I corrected its data source. The interface also has a lot of menus and options, so it took some exploring to find the right settings. On the free plan, some dashboard templates (Time Tracking, Project Management) are locked behind the Business tier. The AI summary card was also fairly basic with only a few tasks to work from. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It gives me one place to track my admin tasks and see their status at a glance, instead of keeping them scattered across notes and messages. The dashboard makes it quick to see what’s overdue, what’s waiting on approval, and what I’ve finished this week. I’ve been using it for about a few months now. Review collected by and hosted on G2.com.

Paulo F.

Owner

Small-Business (50 or fewer emp.)

10/24/2026

"ClickUp Keeps Our Tasks and Team Chats Perfectly Centralized"

5/5

What do you like best about ClickUp?

ClickUp has been very helpful for me in managing tasks at my company and, above all, in centralizing all the chats and conversations across my teams. Before ClickUp, I relied on WhatsApp, and I wasn’t using any dedicated task or project management tool. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The only thing I dislike about ClickUp is the way AI tokens/credits work. I usually update my information using MCP and Claude, but it still ends up consuming ClickUp’s AI credits. That’s the issue for me: I feel like I’m just using Claude for the artificial intelligence, yet ClickUp is the one charging the credits for it. I’d prefer to be able to use it without having to spend ClickUp credits in this case. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

For centralizing all our conversations and tasks, the best approach for me has been integrating ClickUp with AI. I like using Claude to keep track of what’s happening in my company, and I rely on daily reports. I also created an agent in Claude that reviews my conversations and all the cards across the company, then helps me stay updated on everything that’s going on. Overall, it helps me control and manage the work more effectively.

On my team, around 20 people are using ClickUp in the organization, and I expect that number to grow. I feel clear about what the next step is for us. ClickUp is better than what I was using before, and I don’t plan to leave it in the coming years. Review collected by and hosted on G2.com.