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Compare Zoho Assist and Zoom Rooms 
Featured Products
At a Glance
Market Segments
Small-Business (70.9% of reviews)
Mid-Market (41.3% of reviews)
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
$41.58 1 Room
Zoho Assist
Star Rating
(634)4.6 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansZoom Rooms
Star Rating
(411)4.5 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
$41.58 1 Room
Learn more about Zoom RoomsZoho Assist vs Zoom Rooms
When assessing the two solutions, reviewers found Zoho Assist easier to use, set up, and administer. Reviewers also preferred doing business with Zoho Assist overall.
- Reviewers felt that Zoho Assist meets the needs of their business better than Zoom Rooms.
- When comparing quality of ongoing product support, reviewers felt that Zoho Assist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho Assist over Zoom Rooms.
Pricing
Entry-Level Pricing
Zoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Zoom Rooms
Rooms
$41.58
1 Room
Conference rooms that make it easy to run or join meetings with a tap of a button.
- Intelligent director and smart gallery
- Dynamic layouts
- One click wireless proximity share
Free Trial
Zoho Assist
Free Trial is available
Zoom Rooms
Free Trial is available
Ratings
Meets Requirements
9.2
522
9.0
333
Ease of Use
9.3
532
9.1
339
Ease of Setup
9.3
448
8.8
195
Ease of Admin
9.3
394
8.7
135
Quality of Support
8.9
441
8.6
293
Has the product been a good partner in doing business?
9.2
381
9.0
127
Product Direction (% positive)
9.3
516
9.2
327
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
7.6
46
Not enough data
6.9
44
Not enough data
8.4
45
Not enough data
7.8
44
Not enough data
Conferencing Options
7.8
45
Not enough data
7.4
47
Not enough data
7.3
47
Not enough data
Application Tools
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Not enough data
Agentic AI - Screen Sharing
6.3
22
Not enough data
Collaboration
Not enough data
8.7
145
Not enough data
9.1
146
Not enough data
9.1
155
Display
Not enough data
9.4
168
Not enough data
8.9
147
Hardware
Not enough data
8.1
138
Not enough data
8.6
151
Agentic AI - Room Systems
Not enough data
8.2
34
Not enough data
8.5
33
Platform Basics
Not enough data
8.9
42
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
8.8
42
|
Verified
Platform Content
Not enough data
8.5
43
|
Verified
Not enough data
8.0
41
Platform Interoperability
Not enough data
8.4
41
|
Verified
Platform Additional Functionality
Not enough data
9.0
42
Not enough data
8.6
41
Not enough data
8.3
42
Agentic AI - Digital Signage
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
195
Not enough data
8.5
192
Not enough data
8.3
174
Not enough data
9.3
198
Not enough data
8.5
178
Not enough data
8.6
182
Not enough data
Maintenance
8.6
181
Not enough data
8.2
163
Not enough data
Communication
8.5
179
Not enough data
7.3
147
Not enough data
7.1
147
Not enough data
7.8
148
Not enough data
Security
8.7
156
Not enough data
8.8
154
Not enough data
Device Support
8.3
162
Not enough data
8.9
174
Not enough data
8.8
168
Not enough data
Performance
8.4
161
Not enough data
Administration
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Security
8.8
8
Not enough data
8.5
8
Not enough data
Administration
Feature Not Available
Not enough data
8.3
190
Not enough data
8.1
191
Not enough data
8.1
173
Not enough data
8.1
173
Not enough data
9.2
220
Not enough data
8.5
204
Not enough data
Platform
8.7
200
Not enough data
8.3
188
Not enough data
Feature Not Available
Not enough data
9.2
212
Not enough data
Security
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
162
Not enough data
Categories
Categories
Shared Categories
Zoho Assist and Zoom Rooms share no categories
Unique Categories
Zoho Assist is categorized as Remote Desktop, ServiceNow Store Apps, Screen Sharing, Co-Browsing, and Remote Support
Zoom Rooms is categorized as Digital Signage and Room Systems
Reviews
Reviewers' Company Size
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Rooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.5%
Computer & Network Security
7.3%
Computer Software
6.1%
Retail
2.5%
Computer Networking
2.5%
Other
55.1%
Information Technology and Services
13.5%
Computer Software
8.3%
Marketing and Advertising
5.2%
Higher Education
4.7%
Non-Profit Organization Management
4.2%
Other
64.2%
Alternatives
Discussions
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
What is the difference between Zoom Room and Zoom?
3 Comments
WM
Zoom Rooms, designed to be a shared platform, provides shared work meeting spaces. Zoom is for individuals to use to join meetings. Zoom doesn't need extra...Read more
What are your hardware recommendations when setting up a new Zoom Room
1 Comment
SM
Hi Karen
When kitting out a Zoom Room there are SO many different things to think about. Lighting, echo, where the participants are sitting..and many more...Read more
How do I make sure that 3rd party software (go to meetings, teams) are working correctly?
1 Comment
SM
Hi Christopher
The Third party provider requires an interop licence if you are looking to join those meetings from the Zoom Room. Basically the...Read more
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