# Will connection times be improved.

I find ZoHo Assist takes a while to "see" a computer online. If I switch from one group to another and back, this often speeds up the ability to connect. Maybe a "Refresh" button would do the same.

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Director
- Net upvotes: 1


## Comments
### Comment 1

Paul this could also be caused by the actual desktop/server that has the agent installed.  Generally, Zoho Assist agent depends on DNS to reach Zoho Assist and register accordingly.  I would suggest reviewing the DNS settings on the client first.

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Business Architect




## Related Product
[Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)

## Related Category
[Remote Support](https://www.g2.com/categories/remote-support)

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