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[

Zoho Assist

](/products/zoho-assist/reviews)

(748)4.7/5

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

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Pinned by G2 as a common question

•

almost 3 years ago

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[
# What is Zoho Assist used for?
](/discussions/what-is-zoho-assist-used-for)
What is Zoho Assist used for?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)

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G2

Pinned by G2 as a common question

•

over 3 years ago

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[
# How much does Zoho Assist cost?
](/discussions/how-much-does-zoho-assist-cost)
How much does Zoho Assist cost?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)

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G2

Pinned by G2 as a common question

•

almost 4 years ago

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[
# How secure is Zoho Assist?
](/discussions/how-secure-is-zoho-assist)
How secure is Zoho Assist?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)

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0 Comments

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G2

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•

about 4 years ago

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[
# Is Zoho Assist free?
](/discussions/is-zoho-assist-free)
Is Zoho Assist free?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)

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0 Comments

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G2

Pinned by G2 as a common question

•

over 4 years ago

More Options 
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[
# How does Zoho Assist work?
](/discussions/how-does-zoho-assist-work)
How does Zoho Assist work?

[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)

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 (true)\<0\>0\>Upvotes (false)

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 ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.")
DS

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[Daniel S.](https://www.g2.com/users/541aecab-7fa8-4d20-9558-c0d7f3a66386 "Daniel S.")

•

over 6 years ago

IT Manager at Reytec Construction Resources

IT Manager at Reytec Construction Resources

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[
# Is there an app that runs where I ca connect with my account without using browser.
](/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser)
Easy connect option???

[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)

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 (true)\<0\>0\>Upvotes (false)

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1 Comment

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 ![Cindy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy M.")
CM

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[Cindy M.](https://www.g2.com/users/cb6cb43f-4c2c-432b-a756-f8e2d9e637e5 "Cindy M.")

•

almost 7 years ago

Intuit Pro Advisor, and Bookeeping Expert

Intuit Pro Advisor, and Bookeeping Expert

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[
# The lag time to connect is REALLY slow. Anything I can do to improve that?
](/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that)
?

[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)

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 (true)\<0\>0\>Upvotes (false)

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7 Comments

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

PM

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[Paul M.](https://www.g2.com/users/c987a539-8ced-4e84-bfc4-a5b9b4ae15ef "Paul M.")

•

about 7 years ago

Director

Director

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[
# Will connection times be improved.
](/discussions/12824-will-connection-times-be-improved)
I find ZoHo Assist takes a while to "see" a computer online. If I switch from one group to another and back, this often speeds up the ability to connect. Maybe a "Refresh" button would do the same.

[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)

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 (true)\<0\>0\>Upvotes (false)

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18 days ago

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[
# Zoho Assist: How do you handle setup friction and occasional connection issues?
](/discussions/zoho-assist-zoho-assist-how-do-you-handle-setup-friction-and-occasional-connection-issues)
Zoho Assist makes it easy to connect to remote devices and provide support, which saves time and makes troubleshooting more convenient without being on-site. That said, the initial installation and setup could be more streamlined, and occasional connection issues can be frustrating. Some... [Read more](/discussions/zoho-assist-zoho-assist-how-do-you-handle-setup-friction-and-occasional-connection-issues)

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Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)

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[
# Zoho Assist: How do you handle setup friction and occasional connection issues?
](/discussions/zoho-assist-how-do-you-handle-setup-friction-and-occasional-connection-issues)
Zoho Assist makes it easy to start remote sessions and connect to devices, and the interface feels straightforward for delivering support efficiently. That said, the installation and initial setup could be smoother, and occasional connection issues can be frustrating. Some advanced features also... [Read more](/discussions/zoho-assist-how-do-you-handle-setup-friction-and-occasional-connection-issues)

[

Remote Desktop Software

](https://www.g2.com/tags/remote-desktop-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)

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## Top Contributors in Zoho Assist

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 ![Simon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon C.")
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### [Simon C.](https://www.g2.com/users/f8ee28f0-1b84-4920-ae0c-ab8331bf2f86 "Simon C.")

Responsable, Services TI et Sécurité

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Computer Consultant

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Publisher

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Director Of Technology

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5

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### [Cindy M.](https://www.g2.com/users/cb6cb43f-4c2c-432b-a756-f8e2d9e637e5 "Cindy M.")

Owner

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