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Compare RingEX and iPlum 
Featured Products
At a Glance
Market Segments
Small-Business (57.3% of reviews)
Small-Business (98.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$8.99
RingEX
Star Rating
(1,288)4.1 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansiPlum
Star Rating
(196)4.3 out of 5
Market Segments
Small-Business (98.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate how this all-in-one approach streamlines workflows, eliminating the need to switch between different apps.
- Users say that iPlum is particularly user-friendly for daily tasks, especially for professionals like therapists who rely on calling and texting clients. The intuitive features and straightforward interface make it a convenient choice for those needing reliable communication tools.
- According to verified reviews, RingEX stands out for its ease of management, with users highlighting the simplicity of changing settings and managing communications as an admin. This ease of use contributes to a more efficient daily operation for small businesses.
- Reviewers mention that while iPlum is reliable and easy to use, it may not offer the same breadth of features as RingEX. Users appreciate the Financial Compliance Line for archiving calls and texts, but some feel that the overall functionality could be enhanced with more integrations.
- G2 reviewers highlight that RingEX has a higher overall satisfaction score, reflecting its strong market presence and user feedback. Users frequently commend its quality of support, noting that assistance is readily available when needed, which is crucial for maintaining business operations.
- Users report that while both platforms are easy to set up, RingEX has a slight edge in this area, with a more intuitive onboarding process. This can be particularly beneficial for small businesses looking to implement a new communication system quickly and efficiently.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
RingEX
Free Trial is available
iPlum
No trial information availableRatings
Meets Requirements
8.8
1,059
9.2
181
Ease of Use
8.6
1,075
8.6
183
Ease of Setup
8.2
659
7.9
174
Ease of Admin
8.3
580
8.6
46
Quality of Support
8.0
963
8.4
147
Has the product been a good partner in doing business?
8.3
569
8.2
47
Product Direction (% positive)
7.9
1,043
8.6
182
Features by Category
Documents
7.7
154
Not enough data
7.3
148
Not enough data
8.1
156
Not enough data
Agentic AI - Online Fax
8.5
11
Not enough data
8.6
11
Not enough data
Sending
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Platform
Not enough data
9.3
119
Not enough data
9.2
123
Not enough data
8.5
111
Not enough data
9.1
113
Not enough data
9.3
121
Not enough data
9.0
115
Not enough data
9.0
111
Not enough data
8.9
114
Collaboration Tools
9.1
254
Not enough data
9.1
142
Not enough data
8.7
117
Not enough data
8.9
141
Not enough data
9.1
123
Not enough data
Meeting Coordination
8.8
244
Not enough data
9.1
236
Not enough data
8.9
224
Not enough data
9.0
146
Not enough data
Software Type
9.0
244
Not enough data
9.1
144
Not enough data
9.2
161
Not enough data
Agentic AI - Video Conferencing
8.5
14
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
Technology
Not enough data
9.4
24
Not enough data
8.9
23
Not enough data
7.9
21
Administration
Not enough data
7.9
21
Not enough data
8.0
22
Not enough data
7.6
21
Compliance
Not enough data
9.6
23
Not enough data
9.6
22
Platform
8.2
201
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
218
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
219
Not enough data
8.6
213
Not enough data
Call Center Infrastructure (CCI)
8.9
22
Not enough data
8.9
22
Not enough data
9.2
22
Not enough data
8.9
22
Not enough data
Administrative
8.8
223
Not enough data
8.6
221
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.8
55
Not enough data
9.1
54
Not enough data
8.2
53
Not enough data
9.1
55
Not enough data
8.8
54
Not enough data
Advanced Features - Cloud PBX
8.7
51
Not enough data
8.5
53
Not enough data
8.6
52
Not enough data
8.9
53
Not enough data
Platform Basics - VoIP Providers
8.4
91
7.4
65
8.8
102
8.0
68
8.3
85
7.5
63
8.1
88
6.8
64
8.0
83
6.5
62
8.1
81
6.5
62
Basic Communication
9.0
500
|
Verified
8.8
92
8.3
394
|
Verified
Feature Not Available
8.7
423
|
Verified
8.9
92
8.2
363
|
Verified
5.9
77
8.5
427
|
Verified
6.3
72
9.0
434
|
Verified
6.6
74
Agentic AI - VoIP Providers
7.9
53
6.3
50
8.1
53
6.5
50
8.0
53
6.4
51
7.9
51
6.4
49
Access
8.2
379
|
Verified
6.2
69
8.3
394
|
Verified
Feature Not Available
8.6
424
7.1
77
Advanced Features
8.3
442
5.7
70
8.4
404
|
Verified
6.4
78
9.0
462
|
Verified
8.4
85
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
9
Not enough data
7.6
9
Calling
Not enough data
7.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
8.3
11
Contacts
Not enough data
8.2
26
Not enough data
Feature Not Available
Not enough data
7.5
25
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.6
49
|
Verified
Not enough data
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
54
|
Verified
Not enough data
8.4
48
|
Verified
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
52
|
Verified
Not enough data
8.2
49
Not enough data
Categories
Categories
Shared Categories
RingEX and iPlum are categorized as VoIP Providers
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
5.3%
Insurance
5.1%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Mental Health Care
54.8%
Health, Wellness and Fitness
11.7%
Hospital & Health Care
10.6%
Individual & Family Services
3.7%
Marketing and Advertising
2.1%
Other
17.0%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
iPlum has no discussions with answers
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