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Compare RingEX and iPlum 
Featured Products
At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (98.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$8.99
RingEX
Star Rating
(1,266)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansiPlum
Star Rating
(183)4.2 out of 5
Market Segments
Small-Business (98.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to iPlum. Users appreciate the intuitive features, such as easy call forwarding and voicemail setup, which contribute to a smoother daily experience.
- According to verified reviews, RingEX's customer support is frequently highlighted as a strong point, with users noting the effectiveness of both online and phone support. One user mentioned that the support team was particularly helpful when integrating multiple offices into their system.
- Users say that iPlum offers a user-friendly app interface, making it simple to access features. This ease of use is especially beneficial for those who prefer to manage their business communications from their personal devices, allowing for a clear separation between personal and professional lines.
- Reviewers mention that while both products are easy to use, RingEX has a slight edge in setup and administration. Users have praised the well-designed admin portal, which allows for efficient management without requiring extensive assistance.
- G2 reviewers highlight that RingEX provides superior call management features, with users noting the effective response system for missed calls. This feature ensures that urgent communications are not overlooked, enhancing overall reliability for business operations.
- According to recent feedback, iPlum's pricing is a significant advantage, making it an attractive option for small businesses. However, some users feel that the overall feature set does not match the depth offered by RingEX, particularly in areas like integrations and advanced call management.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
RingEX
Free Trial is available
iPlum
No trial information availableRatings
Meets Requirements
8.8
1,052
9.2
175
Ease of Use
8.6
1,067
8.6
177
Ease of Setup
8.2
652
7.8
168
Ease of Admin
8.3
573
8.5
45
Quality of Support
8.0
955
8.4
142
Has the product been a good partner in doing business?
8.3
562
8.2
46
Product Direction (% positive)
7.9
1,034
8.6
176
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Platform
Not enough data
9.3
119
Not enough data
9.2
121
Not enough data
8.5
111
Not enough data
9.1
113
Not enough data
9.2
118
Not enough data
9.0
115
Not enough data
9.0
111
Not enough data
8.9
114
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Technology
Not enough data
9.4
24
Not enough data
8.9
23
Not enough data
7.9
21
Administration
Not enough data
7.9
21
Not enough data
8.0
22
Not enough data
7.6
21
Compliance
Not enough data
9.6
23
Not enough data
9.6
22
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
225
Not enough data
8.7
223
Not enough data
Basic Communication - Cloud PBX
8.9
58
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
93
7.4
65
8.9
102
8.0
67
8.4
88
7.5
63
8.3
90
6.8
63
8.0
85
6.5
62
8.2
83
6.5
62
Basic Communication
9.0
497
|
Verified
8.8
88
8.3
394
|
Verified
Feature Not Available
8.7
422
|
Verified
8.9
89
8.2
365
|
Verified
5.9
77
8.5
429
|
Verified
6.3
72
9.0
436
|
Verified
6.6
74
Agentic AI - VoIP Providers
8.0
56
6.3
50
8.2
56
6.5
50
8.1
56
6.4
51
8.0
54
6.4
49
Access
8.2
382
|
Verified
6.2
69
8.4
397
|
Verified
Feature Not Available
8.6
426
7.1
76
Advanced Features
8.3
444
5.7
70
8.4
406
|
Verified
6.4
78
9.1
463
|
Verified
8.4
83
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
9
Not enough data
7.6
9
Calling
Not enough data
7.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
8.3
11
Contacts
Not enough data
8.2
26
Not enough data
Feature Not Available
Not enough data
7.5
25
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and iPlum are categorized as VoIP Providers
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.3%
Mental Health Care
54.4%
Health, Wellness and Fitness
12.1%
Hospital & Health Care
11.0%
Individual & Family Services
3.8%
Marketing and Advertising
2.2%
Other
16.5%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
iPlum has no discussions with answers
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