# RingEX vs iPlum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a comprehensive communication platform, allowing users to manage outgoing calls, video meetings, and internal communication all in one place. This integration is particularly appreciated by users who value convenience and efficiency, as highlighted by a physician who uses it for calls outside the office.
- **Users say** that iPlum stands out for its secure messaging and call recording features, which help keep business communications organized. Reviewers find these functionalities particularly useful for accessing records easily, making it a reliable choice for those who prioritize security in their communications.
- **According to verified reviews** , RingEX has a significantly higher overall satisfaction score, reflecting its strong market presence and user loyalty. Many users have praised its tech support and ease of use, with one long-time user noting that they have been using the platform for over a decade without issues.
- **Reviewers mention** that while both platforms are user-friendly, iPlum's simplicity and reliability are frequently highlighted. Users appreciate how it allows them to keep business and personal communications separate, which is a key feature for those managing multiple lines from a single device.
- **G2 reviewers indicate** that RingEX offers a more robust set of features for call management and conference calls, with users noting the platform's ability to facilitate regular video conference calls seamlessly. This makes it a strong contender for small businesses looking for comprehensive communication solutions.
- **Users report** that while iPlum is cost-effective with its lower entry-level price, some features like integrations and advanced call management tools are less developed compared to RingEX. This could be a consideration for businesses looking for more extensive capabilities as they grow.



| | RingEX | iPlum | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,371 | 200 | 
| **Largest Market Segment** | Small-Business (58.2% of reviews) | Small-Business (97.4% of reviews) | 
| **Entry Level Price** | $30.00 1 User Per Month | $8.99 | 

---
## Top Pros & Cons

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

---
## Ratings Comparison
| Rating | RingEX | iPlum | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1121 reviews) | 9.2 (183 reviews) | 
  | **Ease of Use** | 8.6 (1137 reviews) | 8.6 (185 reviews) | 
  | **Ease of Setup** | 8.2 (719 reviews) | 7.9 (176 reviews) | 
  | **Ease of Admin** | 8.3 (639 reviews) | 8.6 (46 reviews) | 
  | **Quality of Support** | 8.0 (1023 reviews) | 8.4 (149 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (627 reviews) | 8.2 (47 reviews) | 
  | **Product Direction (% positive)** | 7.9 (1094 reviews) | 8.6 (184 reviews) | 

---
## Pricing

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.7/10 | 183 |
| **iPlum** | N/A | N/A |

#### Documents

| Feature | RingEX | iPlum | 
|---|---|---|
| **Editing** | Feature Not Available | Not enough data | 
| **Document Signature ** | 7.3 (149 reviews) | Not enough data | 
| **Storage** | 8.1 (157 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (11 reviews) | Not enough data | 

#### Sending

| Feature | RingEX | iPlum | 
|---|---|---|
| **Fax Number** | 9.1 (173 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (170 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.9 (158 reviews) | Not enough data | 
| **Unlimited Sending** | 9.2 (161 reviews) | Not enough data | 
| **Contact Management** | 8.9 (165 reviews) | Not enough data | 
| **Alerts** | 9.1 (165 reviews) | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.3/10 | 106 |
| **iPlum** | N/A | N/A |

#### Host Tools

| Feature | RingEX | iPlum | 
|---|---|---|
| **Branding** | 8.5 (76 reviews) | Not enough data | 
| **Role-based Access** | 8.7 (81 reviews) | Not enough data | 
| **Recording** | 9.0 (91 reviews) | Not enough data | 

#### Attendee Tools

| Feature | RingEX | iPlum | 
|---|---|---|
| **Registration** | 8.7 (85 reviews) | Not enough data | 
| **Attendee Live Chat** | 8.9 (85 reviews) | Not enough data | 
| **Polls and Surveys** | 8.1 (68 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | RingEX | iPlum | 
|---|---|---|
| **Event Analytics** | 8.5 (65 reviews) | Not enough data | 
| **Attendee Reports** | 8.3 (68 reviews) | Not enough data | 

#### Integrations

| Feature | RingEX | iPlum | 
|---|---|---|
| **Social Media Integration** | 8.1 (59 reviews) | Not enough data | 
| **Software Integrations** | 8.3 (66 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (8 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Call Analytics

| Feature | RingEX | iPlum | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | RingEX | iPlum | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | iPlum | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | 9.0/10 | 126 |

#### Platform

| Feature | RingEX | iPlum | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.3 (119 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.2 (123 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.5 (111 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.1 (113 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (121 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.0 (115 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.0 (111 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.9 (114 reviews) | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Quality Assurance

| Feature | RingEX | iPlum | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | RingEX | iPlum | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | RingEX | iPlum | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | iPlum | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.9/10 | 300 |
| **iPlum** | N/A | N/A |

#### Collaboration Tools

| Feature | RingEX | iPlum | 
|---|---|---|
| **Screen Sharing** | 9.1 (254 reviews) | Not enough data | 
| **Presentations** | 9.1 (141 reviews) | Not enough data | 
| **Whiteboarding** | 8.6 (116 reviews) | Not enough data | 
| **Live Chat** | 8.9 (140 reviews) | Not enough data | 
| **Hand Raising** | 9.1 (122 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | RingEX | iPlum | 
|---|---|---|
| **Scheduling** | 8.8 (243 reviews) | Not enough data | 
| **Recording** | 9.1 (235 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (223 reviews) | Not enough data | 
| **One-Click Join** | 9.0 (145 reviews) | Not enough data | 

#### Software Type

| Feature | RingEX | iPlum | 
|---|---|---|
| **Mobile** | 9.0 (245 reviews) | Not enough data | 
| **Browser Application** | 9.0 (143 reviews) | Not enough data | 
| **Desktop Application** | 9.2 (161 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (12 reviews) | Not enough data | 
| **Decision Making** | 8.3 (12 reviews) | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | 8.5/10 | 24 |

#### Technology

| Feature | RingEX | iPlum | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.4 (24 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.9 (23 reviews) | 
| **EHR Integration** | Not enough data | 7.7 (21 reviews) | 

#### Administration

| Feature | RingEX | iPlum | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (21 reviews) | 
| **Practice Specific** | Not enough data | 8.0 (22 reviews) | 
| **Charting And Documentation** | Not enough data | 7.6 (21 reviews) | 

#### Compliance

| Feature | RingEX | iPlum | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.3 (23 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.4 (22 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 257 |
| **iPlum** | N/A | N/A |

#### Platform

| Feature | RingEX | iPlum | 
|---|---|---|
| **Omnichannel** | Feature Not Available | Not enough data | 
| **Mobile Access** | 9.0 (238 reviews) | Not enough data | 
| **Queue Management** | 8.7 (224 reviews) | Not enough data | 
| **Call Routing** | 9.1 (234 reviews) | Not enough data | 
| **Call Back** | 8.7 (220 reviews) | Not enough data | 
| **IVR** | 8.5 (213 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.7 (219 reviews) | Not enough data | 

#### Generative AI

| Feature | RingEX | iPlum | 
|---|---|---|
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

#### Workforce Management

| Feature | RingEX | iPlum | 
|---|---|---|
| **Call Monitoring** | 8.8 (222 reviews) | Not enough data | 
| **Performance Evaluation** | 8.6 (216 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (22 reviews) | Not enough data | 

#### Administrative

| Feature | RingEX | iPlum | 
|---|---|---|
| **Call Recording** | 8.8 (226 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (224 reviews) | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Generative AI

| Feature | RingEX | iPlum | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.8/10 | 65 |
| **iPlum** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | RingEX | iPlum | 
|---|---|---|
| **Call Management** | 8.9 (60 reviews) | Not enough data | 
| **Communication Management** | 8.9 (58 reviews) | Not enough data | 
| **Scalability** | 9.1 (56 reviews) | Not enough data | 
| **Integrations** | 8.2 (57 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.1 (58 reviews) | Not enough data | 
| **Accessibility** | 8.8 (55 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | RingEX | iPlum | 
|---|---|---|
| **Security and Compliance** | 8.7 (52 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.5 (56 reviews) | Not enough data | 
| **Support and Reliability** | 8.6 (54 reviews) | Not enough data | 
| **Automated attendant** | 8.9 (54 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.4/10 | 585 |
| **iPlum** | 6.9/10 | 107 |

#### Platform Basics - VoIP Providers

| Feature | RingEX | iPlum | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (96 reviews) | 7.4 (65 reviews) | 
| **Call Management** | 8.7 (122 reviews) | 8.0 (68 reviews) | 
| **Network monitoring** | 8.4 (89 reviews) | 7.5 (63 reviews) | 
| **Integrations** | 8.0 (106 reviews) | 6.8 (65 reviews) | 
| **Virtual PBX** | 8.0 (82 reviews) | 6.5 (62 reviews) | 
| **SIP trunking services** | 8.1 (80 reviews) | 6.5 (62 reviews) | 

#### Basic Communication

| Feature | RingEX | iPlum | 
|---|---|---|
| **Phone Calls** | 9.1 (539 reviews) ✓ Verified | 8.8 (94 reviews) | 
| **Video Calls** | 8.3 (399 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 8.7 (437 reviews) ✓ Verified | 8.9 (92 reviews) | 
| **Screen Sharing** | 8.2 (362 reviews) ✓ Verified | 5.9 (77 reviews) | 
| **Conference Calls** | 8.6 (429 reviews) ✓ Verified | 6.3 (72 reviews) | 
| **Desk-to-Desk Calls** | 9.0 (439 reviews) ✓ Verified | 6.6 (74 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (52 reviews) | 6.3 (50 reviews) | 
| **Cross-system Integration** | 8.1 (54 reviews) | 6.5 (50 reviews) | 
| **Adaptive Learning** | 8.0 (52 reviews) | 6.4 (51 reviews) | 
| **Proactive Assistance** | 8.0 (51 reviews) | 6.4 (49 reviews) | 

#### Access

| Feature | RingEX | iPlum | 
|---|---|---|
| **Software Pairing** | 8.2 (380 reviews) ✓ Verified | 6.2 (69 reviews) | 
| **Browser Extension** | 8.4 (394 reviews) ✓ Verified | Feature Not Available | 
| **Individual Download** | 8.6 (426 reviews) | 7.1 (77 reviews) | 

#### Advanced Features

| Feature | RingEX | iPlum | 
|---|---|---|
| **Hold Music** | 8.3 (447 reviews) | 5.7 (70 reviews) | 
| **Automated Attendants** | 8.4 (407 reviews) ✓ Verified | 6.4 (78 reviews) | 
| **VOiP Number** | 9.0 (473 reviews) ✓ Verified | 8.4 (86 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | RingEX | iPlum | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | 7.8/10 | 27 |

#### Agentic AI - Outbound Call Tracking

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (9 reviews) | 

#### Calling

| Feature | RingEX | iPlum | 
|---|---|---|
| **Record Calls** | Not enough data | 7.5 (26 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 8.6 (27 reviews) | 
| **Click-to-Call** | Not enough data | Feature Not Available | 
| **Auto Dialer** | Not enough data | 8.3 (11 reviews) | 

#### Contacts

| Feature | RingEX | iPlum | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (26 reviews) | 
| **Information Locater** | Not enough data | Feature Not Available | 
| **Record Prospect Data** | Not enough data | 7.5 (25 reviews) | 

#### Insights

| Feature | RingEX | iPlum | 
|---|---|---|
| **Notes** | Not enough data | Feature Not Available | 
| **Daily Summary** | Not enough data | Feature Not Available | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 7.2 (10 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | RingEX | iPlum | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | RingEX | iPlum | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | RingEX | iPlum | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | RingEX | iPlum | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **RingEX** | 8.5/10 | 72 |
| **iPlum** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | RingEX | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | RingEX | iPlum | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 8.7 (53 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.2 (18 reviews) | Not enough data | 

#### Features

| Feature | RingEX | iPlum | 
|---|---|---|
| **Voicemail to Email** | 8.9 (58 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 8.5 (52 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.2 (49 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to RingEX (10):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)

**Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | RingEX | iPlum | 
|---|---|---|
| **Small-Business** | 58.2% | 97.4% | 
| **Mid-Market** | 35.1% | 1.6% | 
| **Enterprise** | 6.7% | 1.0% | 

### By Industry

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

#### iPlum

- **Mental Health Care:** 54.2%
- **Health, Wellness and Fitness:** 11.6%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 3.7%
- **Consumer Services:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.6%
- **Consulting:** 1.6%
- **Medical Practice:** 1.6%
- **Real Estate:** 1.6%
- **Other:** 9.5%

---
## Alternatives

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- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)
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- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (161 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

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## Top Discussions

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

### iPlum

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ringex-vs-iplum)