# Qualtrics Strategy & Research vs Reputation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that users find Qualtrics Strategy & Research to have a **very easy-to-use interface** , allowing for in-depth survey creation. Many appreciate the flexibility in question types and the intuitive design, making it simple to set up surveys quickly.
- **Users say** that Reputation excels in **data quality** and customer support, with many highlighting how the platform provides useful insights and facilitates reconnecting with previous customers for feedback. This has proven beneficial for businesses looking to enhance their online reputation.
- **Reviewers mention** that while Qualtrics Strategy & Research offers a robust survey tool, some users experience challenges with **configuration** to meet specific workflow needs, which can hinder the overall experience for certain teams.
- **According to verified reviews** , Reputation's integration capabilities, particularly with EHR systems, have significantly improved user engagement by enabling automated text invitations for reviews, showcasing its strength in **streamlining feedback processes**.
- **G2 reviewers highlight** that while both platforms have strong support, Reputation consistently receives higher marks for **quality of support** , with users noting the responsiveness and helpfulness of the support team as a key advantage.
- **Users report** that Qualtrics Strategy & Research, despite its strengths, has a slightly lower overall satisfaction compared to Reputation, particularly in areas like **ease of setup** and **admin management** , where Reputation's scores indicate a smoother experience for users.



| | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,016 | 2,469 | 
| **Largest Market Segment** | Enterprise (44.9% of reviews) | Mid-Market (45.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Qualtrics Strategy & Research

Pros:
- Ease of Use (295 reviews)
- Survey Creation (246 reviews)

Cons:
- Survey Issues (79 reviews)
- Survey Limitations (62 reviews)

### Reputation

Pros:
- Ease of Use (103 reviews)
- Review Management (90 reviews)

Cons:
- Improvement Needed (25 reviews)
- Reporting Issues (21 reviews)

---
## Ratings Comparison
| Rating | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2515 reviews) | 9.1 (1988 reviews) | 
  | **Ease of Use** | 8.5 (2520 reviews) | 9.0 (2030 reviews) | 
  | **Ease of Setup** | 8.3 (1069 reviews) | 8.6 (1141 reviews) | 
  | **Ease of Admin** | 8.4 (1036 reviews) | 8.9 (876 reviews) | 
  | **Quality of Support** | 8.7 (2189 reviews) | 8.9 (1771 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (964 reviews) | 8.9 (874 reviews) | 
  | **Product Direction (% positive)** | 8.1 (2427 reviews) | 8.9 (1952 reviews) | 

---
## Pricing

### Qualtrics Strategy & Research

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 8.5/10 | 312 |

#### Social Analytics

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 8.3 (235 reviews) | 
| **Follower Analysis** | Not enough data | 8.5 (238 reviews) | 
| **Post Performance** | Not enough data | 8.7 (244 reviews) | 
| **Paid Campaign Tracking** | Not enough data | 8.4 (203 reviews) | 
| **Attribution** | Not enough data | 8.4 (209 reviews) | 
| **Hashtag Analytics** | Not enough data | 8.1 (169 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.3 (188 reviews) | 

#### Reports & Dashboards

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.7 (251 reviews) | 
| **Report Exporting** | Not enough data | 8.8 (248 reviews) | 
| **Scalability** | Not enough data | 8.7 (233 reviews) | 
| **White Label** | Not enough data | 8.2 (158 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | 7.6/10 | 19 |
| **Reputation** | N/A | N/A |

#### User Response Methods

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Survey** | 8.7 (14 reviews) | Not enough data | 
| **Video Snippets** | 6.3 (8 reviews) | Not enough data | 
| **Video Interview** | 5.7 (7 reviews) | Not enough data | 
| **Photo Submission** | 7.3 (8 reviews) | Not enough data | 
| **Text/Notes** | 8.3 (9 reviews) | Not enough data | 

#### Participant Selection

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **In-App** | 6.9 (9 reviews) | Not enough data | 
| **In-Store** | 6.9 (8 reviews) | Not enough data | 
| **On-Site** | 7.5 (8 reviews) | Not enough data | 
| **Recruitment Pool** | 8.1 (8 reviews) | Not enough data | 

#### Insights

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Analytics** | 8.9 (12 reviews) | Not enough data | 
| **Collaboration** | 8.0 (9 reviews) | Not enough data | 
| **Sorting** | 8.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI Text Summarization** | 6.9 (7 reviews) | Not enough data | 

### Statistical Analysis

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | 8.0/10 | 14 |
| **Reputation** | N/A | N/A |

#### Administration

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Quality Control** | 8.5 (12 reviews) | Not enough data | 
| **Data Sampling** | 8.2 (12 reviews) | Not enough data | 
| **Collaboration** | 8.9 (12 reviews) | Not enough data | 

#### Capabilities

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Data Visualization** | 8.3 (12 reviews) | Not enough data | 
| **Survival Analysis** | 8.5 (12 reviews) | Not enough data | 
| **Risk Data Attributes** | 8.3 (11 reviews) | Not enough data | 
| **Cost Analysis** | 8.1 (12 reviews) | Not enough data | 

#### Methodology

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **ANOVA Support** | 8.3 (10 reviews) | Not enough data | 
| **Regression** | 7.0 (10 reviews) | Not enough data | 
| **Time Series Analysis** | 7.1 (11 reviews) | Not enough data | 

#### Generative AI

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI Text Generation** | 7.4 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (10 reviews) | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 8.3/10 | 416 |

#### Listing Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Network Directory** | Not enough data | 8.2 (298 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.3 (302 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.0 (302 reviews) | 
| **Optimization** | Not enough data | 8.1 (320 reviews) ✓ Verified | 

#### Performance

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.4 (346 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (369 reviews) ✓ Verified | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 9.0/10 | 200 |

#### Local Search Optimization

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Rank Tracking** | Not enough data | 8.9 (146 reviews) | 
| **Online Listings** | Not enough data | 8.8 (161 reviews) ✓ Verified | 
| **Google My Business** | Not enough data | 9.1 (176 reviews) | 
| **Reputation Management** | Not enough data | 9.3 (186 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.7 (156 reviews) ✓ Verified | 
| **Dashboards and Reporting** | Not enough data | 9.1 (182 reviews) ✓ Verified | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 8.5/10 | 283 |

#### Platform Basics

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Centralized Platform** | Not enough data | 9.2 (238 reviews) | 
| **Web Tracking** | Not enough data | 8.8 (226 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 

#### Platform Data

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Product Details** | Not enough data | 8.8 (226 reviews) | 
| **Customer Feedback & Reviews** | Not enough data | 9.4 (269 reviews) | 
| **Channel Acquisition** | Not enough data | 8.4 (195 reviews) | 

#### Platform Content 

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Battlecards** | Not enough data | Feature Not Available | 

#### Platform Reporting

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 9.0 (239 reviews) | 
| **Benchmark Reporting** | Not enough data | 9.1 (236 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 7.7/10 | 513 |

#### Content & Collaboration

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.8 (391 reviews) | 
| **Content Library** | Not enough data | 8.4 (367 reviews) | 
| **Shared Inbox** | Not enough data | 8.4 (322 reviews) | 
| **Approval Workflows** | Not enough data | 8.4 (324 reviews) | 
| **Users and Permissions** | Not enough data | 8.7 (370 reviews) | 
| **Content Creation** | Not enough data | 8.3 (313 reviews) | 

#### Social Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.6 (422 reviews) | 
| **Social Publishing** | Not enough data | 8.7 (433 reviews) | 
| **Campaign Optimization** | Not enough data | 8.5 (379 reviews) | 
| **Social Engagement** | Not enough data | 8.7 (424 reviews) | 
| **Social Ads** | Not enough data | 8.3 (346 reviews) | 
| **Campaign Planning** | Not enough data | 8.3 (299 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.2 (184 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 5.8 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.8 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 6.2 (17 reviews) | 
| **Decision Making** | Not enough data | 7.0 (17 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | 7.6/10 | 11 |
| **Reputation** | 8.4/10 | 725 |

#### Analytics

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.3 (8 reviews) | 8.8 (572 reviews) | 
| **Customer Satisfaction (CSAT) Score** | 8.7 (9 reviews) | 8.9 (598 reviews) | 
| **Customer Effort Score (CES)** | 8.3 (8 reviews) | 8.8 (552 reviews) | 
| **Gamification** | 7.3 (8 reviews) | 8.2 (486 reviews) | 

#### Customization

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Stakeholder Management** | 7.9 (8 reviews) | 8.4 (479 reviews) | 
| **Multilanguage Support** | 7.8 (9 reviews) | 8.2 (462 reviews) | 
| **Multiple Branding Support** | 8.1 (7 reviews) | 8.6 (491 reviews) | 
| **Vertical-specific Solutions** | 8.6 (7 reviews) | 8.4 (472 reviews) | 

#### Generative AI

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI Text Generation** | 6.4 (7 reviews) | 8.4 (109 reviews) | 
| **AI Text Summarization** | 6.4 (7 reviews) | 8.3 (104 reviews) | 

#### Agentic AI - Experience Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Natural Language Interaction** | 5.7 (5 reviews) | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Market Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | 6.9/10 | 11 |
| **Reputation** | N/A | N/A |

#### Data collection

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Natural Language Processing (NLP)** | 7.1 (7 reviews) | Not enough data | 
| **Data Sources** | 7.4 (7 reviews) | Not enough data | 
| **Custom Research Sources** | 8.1 (7 reviews) | Not enough data | 
| **Lead Enrichment** | 6.9 (6 reviews) | Not enough data | 
| **Advanced Data Collection** | 6.9 (7 reviews) | Not enough data | 

#### Segment Trending

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Web** | 6.0 (7 reviews) | Not enough data | 
| **Social** | 6.1 (6 reviews) | Not enough data | 
| **Benchmarks** | 7.4 (7 reviews) | Not enough data | 
| **Finance ** | 5.7 (7 reviews) | Not enough data | 

#### Analysis

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Custom Dashboards** | 7.2 (9 reviews) | Not enough data | 
| **Reports** | 7.7 (8 reviews) | Not enough data | 
| **Integrations** | 5.8 (8 reviews) | Not enough data | 

#### Platform

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Search** | 7.0 (9 reviews) | Not enough data | 
| **User, Role, And Access Management** | 6.9 (8 reviews) | Not enough data | 
| **Mobile User Support** | 6.9 (9 reviews) | Not enough data | 
| **Alerts** | 6.0 (8 reviews) | Not enough data | 
| **Collaboration** | 7.1 (8 reviews) | Not enough data | 
| **Compliance** | 7.1 (8 reviews) | Not enough data | 

#### Agentic AI - Market Intelligence

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 7.0/10 | 46 |

#### Collection

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Authentification** | Not enough data | 7.0 (24 reviews) | 
| **Review Forms** | Not enough data | 7.9 (28 reviews) | 
| **Personalization** | Not enough data | 7.7 (25 reviews) | 
| **Engagement** | Not enough data | 8.3 (25 reviews) | 
| **Community Q&A** | Not enough data | 6.7 (24 reviews) | 

#### Agentic AI - Review Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.5 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (20 reviews) | 

#### Moderation

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.4 (25 reviews) | 
| **Response Types** | Not enough data | 7.5 (25 reviews) | 
| **Legal Agreements** | Not enough data | 7.3 (23 reviews) | 

#### Use Cases

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **E-commerce** | Not enough data | 7.0 (22 reviews) | 
| **Retail** | Not enough data | 7.3 (21 reviews) | 
| **Customer Service** | Not enough data | 7.4 (23 reviews) | 

#### Administration

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Incentives** | Not enough data | 5.9 (21 reviews) | 
| **Syndication** | Not enough data | 7.8 (22 reviews) | 
| **Insights** | Not enough data | 8.4 (28 reviews) | 
| **Content** | Not enough data | 7.5 (22 reviews) | 
| **Sampling** | Not enough data | 6.1 (21 reviews) | 

#### Display Options

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Badges** | Not enough data | 6.7 (20 reviews) | 
| **Widgets** | Not enough data | 6.3 (20 reviews) | 
| **Integration & APIs** | Not enough data | 6.4 (24 reviews) | 
| **Marketing** | Not enough data | 7.2 (20 reviews) | 

#### Generative AI

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (19 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | 8.5/10 | 510 |
| **Reputation** | N/A | N/A |

#### Survey Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Survey Builder** | 9.0 (457 reviews) | Not enough data | 
| **Question Types** | 9.1 (455 reviews) | Not enough data | 
| **Templates** | 8.4 (397 reviews) | Not enough data | 
| **Survey Distribution** | 8.9 (450 reviews) | Not enough data | 

#### Survey Customization

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Branching/Skip Logic** | 8.9 (433 reviews) | Not enough data | 
| **Branding** | 8.5 (395 reviews) | Not enough data | 
| **Multimedia Support** | 8.5 (359 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.6 (313 reviews) | Not enough data | 

#### Survey Insights

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (452 reviews) | Not enough data | 
| **BI Tools Integration** | 8.4 (290 reviews) | Not enough data | 
| **Data Exporting** | 8.7 (440 reviews) | Not enough data | 
| **Permissions** | 8.5 (386 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (12 reviews) | Not enough data | 
| **Decision Making** | 8.3 (14 reviews) | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 8.8/10 | 318 |

#### Monitoring & Listening

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Social Measurement** | Not enough data | 8.9 (242 reviews) | 
| **Influencer Identification** | Not enough data | 8.5 (189 reviews) | 
| **Brand Monitoring** | Not enough data | 8.7 (174 reviews) | 
| **Keyword Tracking** | Not enough data | 8.7 (150 reviews) | 
| **Trend Analysis** | Not enough data | 8.7 (162 reviews) | 
| **Competitor Analysis** | Not enough data | 8.5 (154 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Data Management & Analysis

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.8 (240 reviews) | 
| **Social Reporting** | Not enough data | 9.0 (247 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.0 (183 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.7 (154 reviews) | 

### Brand Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | 8.7/10 | 83 |
| **Reputation** | N/A | N/A |

#### Brand Signals

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Comparison** | 8.8 (66 reviews) | Not enough data | 
| **AI** | 8.2 (65 reviews) | Not enough data | 
| **Brand Health** | 9.0 (65 reviews) | Not enough data | 

#### Brand Analytics

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Trend Analysis** | 8.8 (68 reviews) | Not enough data | 
| **Tracking** | 8.7 (69 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 8.7/10 | 504 |

#### Generative AI

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Mentions** | Not enough data | 8.7 (360 reviews) | 
| **Tickets** | Not enough data | 8.4 (342 reviews) | 
| **Macros** | Not enough data | 8.4 (316 reviews) | 

#### Channels

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Email** | Not enough data | 9.0 (371 reviews) | 
| **Social** | Not enough data | 9.1 (406 reviews) | 
| **Live Chat** | Not enough data | 8.4 (312 reviews) | 
| **Phone** | Not enough data | 8.5 (325 reviews) | 
| **Text** | Not enough data | 8.7 (335 reviews) | 

#### Insight

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Surveys** | Not enough data | 9.2 (406 reviews) | 
| **Reporting** | Not enough data | 9.1 (428 reviews) | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | 8.6 (348 reviews) | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | 7.9/10 | 1261 |

#### Consumer Intelligence

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.0 (1060 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.6 (937 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (1009 reviews) ✓ Verified | 

#### Reporting

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 8.6 (925 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (1141 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.6 (962 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.6 (948 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.5 (881 reviews) | 

#### In-House Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | 8.5 (850 reviews) | 

#### Generative AI

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (392 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (32 reviews) | 
| **Decision Making** | Not enough data | 7.0 (30 reviews) | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Strategy & Research** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Platform

| Feature | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Experience Management Software](https://www.g2.com/categories/experience-management)

**Unique to Qualtrics Strategy & Research (6):** [Brand Intelligence Software](https://www.g2.com/categories/brand-intelligence), [Survey Software](https://www.g2.com/categories/survey), [Statistical Analysis Software](https://www.g2.com/categories/statistical-analysis), [Market Intelligence Software](https://www.g2.com/categories/market-intelligence), [User Research Tools](https://www.g2.com/categories/user-research), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Reputation (11):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Qualtrics Strategy & Research | Reputation | 
|---|---|---|
| **Small-Business** | 21.7% | 28.6% | 
| **Mid-Market** | 33.4% | 45.7% | 
| **Enterprise** | 44.9% | 25.8% | 

### By Industry

#### Qualtrics Strategy & Research

- **Higher Education:** 21.1%
- **Education Management:** 11.7%
- **Research:** 7.7%
- **Information Technology and Services:** 6.7%
- **Market Research:** 4.3%
- **Hospital & Health Care:** 3.6%
- **Marketing and Advertising:** 3.3%
- **Financial Services:** 2.7%
- **Computer Software:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Other:** 33.9%

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.6%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.0%

---
## Alternatives

### Alternatives to Qualtrics Strategy & Research

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1141 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1036 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) — 4.2/5 stars (929 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)

### Alternatives to Reputation

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4045 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3927 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6424 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1122 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7223 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (526 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)

---
## Top Discussions

### Qualtrics Strategy & Research

- Title: [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) — 3 comments, 1 upvote
  > **Top comment:** "Yes in so many ways from the customized survey creation to the dashboards that align with them.  With the ability to upload data and automate processes the..."
- Title: [Is there a possibility of adding customer support in IST time?](https://www.g2.com/discussions/49676-is-there-a-possibility-of-adding-customer-support-in-ist-time) — 3 comments, 1 upvote
  > **Top comment:** "need id"
- Title: [What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project](https://www.g2.com/discussions/what-would-be-the-best-way-to-restart-on-the-basics-as-i-am-having-a-little-trouble-on-trying-to-get-and-start-an-existing-project) — 3 comments, 1 upvote
  > **Top comment:** "Qualtrics has great training.  Check out the help section located in the top right of your account after you log in."
- Title: [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "The CoreXM product is used to build, optimize and analyze market research surveys. It includes tools to optimize, share, and report on results."
- Title: [How can I use Qualtrics Research Core more at my University?](https://www.g2.com/discussions/15594-how-can-i-use-qualtrics-research-core-more-at-my-university) — 2 comments, 1 upvote
  > **Top comment:** "Does your University have a subscription to Qualtrics.  We have faculty who use it for research all the time."

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/qualtrics-strategy-research-vs-reputation)