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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
$1,080.00 Per Year
$10.99 1 user minimum. Per user / per month. Billed yearly.
ProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansTeamwork.com
Star Rating
(1,202)4.4 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.99 1 user minimum. Per user / per month. Billed yearly.
Free Trial is available
Browse all 5 pricing plansProProfs Knowledge Base Software vs Teamwork.com
When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use, set up, and administer. However, reviewers preferred doing business with Teamwork.com overall.
- Reviewers felt that ProProfs Knowledge Base Software meets the needs of their business better than Teamwork.com.
- When comparing quality of ongoing product support, reviewers felt that ProProfs Knowledge Base Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ProProfs Knowledge Base Software over Teamwork.com.
Pricing
Entry-Level Pricing
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Teamwork.com
Deliver
$10.99
1 user minimum. Per user / per month. Billed yearly.
All the project management basics in one place.
- 20 Project Templates
- Time Tracking & Invoicing
- Agile View with Workflows
Free Trial
ProProfs Knowledge Base Software
No trial information availableTeamwork.com
Free Trial is available
Ratings
Meets Requirements
9.2
22
8.8
1,047
Ease of Use
9.5
22
8.6
1,053
Ease of Setup
8.9
11
8.6
478
Ease of Admin
9.0
10
8.8
444
Quality of Support
9.3
21
8.8
845
Has the product been a good partner in doing business?
8.8
10
9.0
403
Product Direction (% positive)
9.4
19
8.9
1,009
Features by Category
Tasks
Not enough data
9.1
345
|
Verified
Not enough data
9.2
343
|
Verified
Not enough data
9.1
344
|
Verified
Not enough data
9.1
339
|
Verified
Not enough data
8.9
332
|
Verified
Not enough data
8.5
317
|
Verified
Not enough data
8.7
331
|
Verified
Not enough data
9.0
332
|
Verified
Projects
Not enough data
9.0
329
|
Verified
Not enough data
8.9
316
|
Verified
Not enough data
8.5
297
|
Verified
Not enough data
8.8
309
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
8.7
294
|
Verified
Not enough data
8.7
307
|
Verified
Not enough data
8.8
318
|
Verified
Not enough data
8.4
283
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
8.7
282
|
Verified
Resource Management
Not enough data
8.5
286
|
Verified
Not enough data
8.6
302
|
Verified
Not enough data
8.7
312
|
Verified
Project Monitoring
Not enough data
8.8
282
|
Verified
Not enough data
8.6
294
|
Verified
Not enough data
8.9
314
|
Verified
Generative AI
Not enough data
6.4
71
Not enough data
6.6
71
Agentic AI - Project Management
Not enough data
7.6
11
Not enough data
7.7
11
Not enough data
8.3
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.9
11
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Setup
Not enough data
8.7
35
Not enough data
8.4
37
Not enough data
7.9
37
Not enough data
8.3
37
Management
Not enough data
8.6
34
Not enough data
8.0
34
Not enough data
7.6
33
Generative AI
Not enough data
6.4
32
Agentic AI - Workflow Management
Not enough data
8.9
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
10.0
6
Planning
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.0
22
Optimization
Not enough data
8.0
22
Not enough data
7.4
21
Not enough data
7.6
21
Bug Reporting
Not enough data
8.6
21
Not enough data
8.4
21
Not enough data
8.1
21
Bug Monitoring
Not enough data
8.6
20
Not enough data
8.4
20
Not enough data
9.3
20
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.3
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.1
9
Goal Creation
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
8.3
9
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
16
Not enough data
9.4
16
Not enough data
9.2
16
Not enough data
8.2
16
Not enough data
9.3
16
Not enough data
9.0
16
Content Planning
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.9
15
Marketing Campaign Performance
Not enough data
8.1
16
Not enough data
8.9
16
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
9.2
15
Not enough data
9.0
15
Task Creation
Not enough data
9.1
238
Not enough data
9.1
242
Not enough data
8.7
232
Not enough data
8.6
215
Task Management
Not enough data
9.2
232
Not enough data
9.1
236
Not enough data
8.8
220
Not enough data
9.0
221
Generative AI
Not enough data
6.5
62
Not enough data
6.6
61
Customer Management
Not enough data
8.5
19
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.4
18
Project Management
Not enough data
9.4
21
Not enough data
9.2
22
Not enough data
9.0
18
Not enough data
9.1
22
Accounting
Not enough data
7.6
18
Not enough data
7.9
18
Not enough data
7.4
19
Not enough data
8.1
19
Not enough data
8.4
19
Portfolio Management
Not enough data
8.2
18
Not enough data
8.0
19
Not enough data
7.9
17
Not enough data
7.7
17
Analytics
Not enough data
7.5
17
Not enough data
8.8
20
Not enough data
7.7
17
Administration
Not enough data
8.5
20
Not enough data
9.0
21
Not enough data
9.1
20
Platform
Not enough data
8.5
18
Not enough data
8.3
18
Not enough data
8.3
22
Not enough data
7.9
19
Not enough data
Feature Not Available
Generative AI
Not enough data
7.6
11
Not enough data
7.3
11
Artificial Intelligence - Professional Services Automation
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
8.8
8
Agentic AI - Professional Services Automation
Not enough data
8.3
8
Not enough data
8.1
8
Automation
Not enough data
8.2
53
Not enough data
8.1
55
Not enough data
8.2
49
Administration
Not enough data
8.5
51
Not enough data
8.4
49
Not enough data
9.2
53
Project management
Not enough data
8.8
56
Not enough data
7.9
53
Not enough data
8.1
51
Not enough data
8.6
51
Not enough data
8.5
49
Not enough data
7.8
48
Not enough data
8.4
51
Workload
Not enough data
8.5
50
Not enough data
8.2
50
Not enough data
8.0
47
Not enough data
8.0
49
Communication & Collaboration
Not enough data
8.3
48
Not enough data
8.3
49
Not enough data
8.8
52
Cost Management
Not enough data
8.0
46
Not enough data
8.5
47
Not enough data
7.9
45
Integration
Not enough data
7.3
44
Not enough data
7.4
46
Not enough data
7.4
43
Generative AI
Not enough data
6.8
42
Not enough data
6.7
45
Agentic AI - Work Management
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
8.6
6
Communication
Not enough data
8.6
179
Not enough data
8.8
185
Not enough data
8.6
174
Not enough data
8.9
176
Not enough data
8.9
169
Content & Documents
Not enough data
9.1
205
Not enough data
9.0
198
Not enough data
8.7
199
Not enough data
8.7
180
Controls
Not enough data
8.8
189
Not enough data
9.0
176
Not enough data
9.2
197
Not enough data
8.8
180
Not enough data
9.0
167
Project Management
Not enough data
9.4
208
Not enough data
9.0
202
Not enough data
9.1
204
Not enough data
8.7
185
Remote Collaboration
Not enough data
9.1
187
Not enough data
9.1
193
Not enough data
9.0
193
Not enough data
8.2
164
Generative AI
Not enough data
6.9
39
Not enough data
6.9
37
Agentic AI - Project Collaboration
Not enough data
8.6
7
Not enough data
8.1
7
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.8
23
Not enough data
7.7
23
Not enough data
7.9
23
Planning
Not enough data
8.6
22
Not enough data
8.6
23
Not enough data
8.2
21
Not enough data
8.0
22
Not enough data
7.7
22
Workflow Management
Not enough data
9.0
23
Not enough data
9.0
23
Not enough data
8.3
23
Not enough data
8.1
22
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
9.0
70
Not enough data
9.4
73
Not enough data
8.6
69
Client Invoicing
Not enough data
7.3
57
Not enough data
6.5
55
Not enough data
7.0
58
Mobile Time Tracking
Not enough data
8.1
64
Administration
Not enough data
8.0
67
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
7.5
64
Not enough data
8.7
61
Platform
Not enough data
8.4
66
Not enough data
8.2
63
Not enough data
7.5
63
Not enough data
8.9
61
Not enough data
7.7
61
Not enough data
6.5
58
Categories
Categories
Shared Categories
ProProfs Knowledge Base Software and Teamwork.com share no categories
Unique Categories
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, Knowledge Base, and IT Documentation
Teamwork.com is categorized as Project Collaboration, Work Management, Marketing Calendar, Objectives and Key Results (OKR), Resource Management, Workflow Management, Google Workspace Project Management, Product Management, Task Management, Bug Tracking, Time Tracking, Professional Services Automation, Project Management, and Marketing Resource Management
Reviews
Reviewers' Company Size
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamwork.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Marketing and Advertising
24.2%
Information Technology and Services
12.6%
Computer Software
8.8%
Higher Education
3.2%
Internet
2.2%
Other
49.1%
Discussions
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
Will Teamwork have any new features in the future? What are their perspectives in development?
3 Comments
BW
I am not an employee of Teamwork, but a very long time user. Teamwork continues to innovate and add new features all the time. Beyond Projects, they have,...Read more
How often are the updates made?
2 Comments
NH
Hey there Rasaan,
Our team are constantly making updates to the platform and the user experience, however, the gantt chart creation glitch doesn't sound...Read more
How do I integrate Temwork Project with other software?
2 Comments
NH
Hey there Ovi,
We have a Gantt Chart feature built into Teamwork which might solve having to integrate, but we also have a full list of integrations for...Read more
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