G2 reviewers report that Textedly excels in customer support, with users highlighting the quick and effective assistance they receive, such as resolving billing issues promptly. In contrast, while Plivo offers solid support, it doesn't quite match the responsiveness that Textedly users experience.
Users say that Textedly's user interface is particularly intuitive, making it easy to categorize keywords and manage groups. This organizational feature is a standout for users who appreciate staying on top of their leads, whereas Plivo, while user-friendly, may not offer the same level of organization for messaging.
Reviewers mention that Plivo is a favorite among developers due to its robust documentation and competitive pricing, which appeals to startups. Users appreciate its global reach and the ability to integrate voice and messaging features into applications, making it a powerful tool for building communication solutions.
According to verified reviews, Textedly shines with its keyword features that allow users to send targeted messages in multiple languages, enhancing communication effectiveness. Plivo, while capable, does not have the same level of personalization options that Textedly offers.
Users highlight that Textedly's ease of setup is a significant advantage, with many finding the initial onboarding process straightforward. Plivo also has a good setup experience, but some users feel it could be more streamlined compared to Textedly's approach.
G2 reviewers note that while both platforms have similar scores for ease of use, Textedly's overall user satisfaction is higher, as reflected in its G2 Score. This suggests that users find Textedly not only easy to use but also more aligned with their needs in SMS marketing compared to Plivo.
Pricing
Entry-Level Pricing
Plivo
Starter
Starting at $25.00
Per Month
$10 free credits
AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing
Hi Raquel, We do support this feature and emojis can be added and sent through inbound and outbound SMS. We're putting together a quick how to for you and...Read more
Where can I see the pricing for all countries you support?
1 Comment
Official Response from Plivo
You can see detailed pricing at https://www.plivo.com/pricing/Read more
Does anybody from Ethiopia use Plivo, if so do you have deliverability issues some times?
1 Comment
HD
Hi there - I checked with our Plivo support team and the last known issue that was raised with us was in July and was due to a two week Internet blackout in...Read more
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