# PhoneBurner vs Vanillasoft Comparison
---
## AI Generated Summary
- **G2 reviewers report** that PhoneBurner excels in **ease of use** , with many users highlighting its intuitive setup process. One user mentioned that the system's features, like **do not call list scrubbing** and **auto dialing** , significantly simplify their cold calling efforts.
- **Users say** that Vanillasoft offers a **flexible platform** that can be tailored to meet specific business needs. Reviewers appreciate its ability to quickly implement campaigns and generate effective reports, making it a strong choice for teams looking for customization.
- **According to verified reviews** , PhoneBurner stands out for its **quality of support** , with users praising the responsiveness of the support team. One user noted that after the onboarding session, everything was clear and easy to navigate, enhancing their overall experience.
- **Reviewers mention** that while Vanillasoft has an intuitive user interface, it sometimes lacks the **depth of features** that PhoneBurner provides, particularly in areas like **automated voicemails** and **call tracking** , which are crucial for effective outreach.
- **Users highlight** that PhoneBurner’s CRM capabilities are particularly beneficial for tracking calls and leads, with one user stating it helps maintain a **non-telemarketer feel** , making the calling experience more pleasant and effective.
- **G2 reviewers note** that while both products cater to small businesses, PhoneBurner has a higher percentage of reviews from this segment, indicating a strong alignment with the needs of smaller teams, especially in terms of **affordability** and **user-friendly features**.



| | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 285 | 650 | 
| **Largest Market Segment** | Small-Business (80.2% of reviews) | Small-Business (59.3% of reviews) | 
| **Entry Level Price** | Free Trial Per Month | Contact Us 5 Users and Platform Fee Per Year | 

---
## Top Pros & Cons

### PhoneBurner

Pros:
- Time-saving (25 reviews)
- Ease of Use (21 reviews)

Cons:
- Call Issues (5 reviews)
- Expensive (5 reviews)

### Vanillasoft

Pros:
- Ease of Use (62 reviews)
- Intuitive (23 reviews)

Cons:
- Slow Loading (15 reviews)
- Call Issues (13 reviews)

---
## Ratings Comparison
| Rating | PhoneBurner | Vanillasoft | 
|---|---|---|
  | **Meets Requirements** | 9.4 (238 reviews) | 9.0 (489 reviews) | 
  | **Ease of Use** | 9.3 (241 reviews) | 9.1 (490 reviews) | 
  | **Ease of Setup** | 9.1 (137 reviews) | 8.6 (244 reviews) | 
  | **Ease of Admin** | 9.2 (92 reviews) | 8.9 (142 reviews) | 
  | **Quality of Support** | 9.6 (240 reviews) | 9.0 (459 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (88 reviews) | 9.4 (142 reviews) | 
  | **Product Direction (% positive)** | 9.4 (227 reviews) | 8.7 (460 reviews) | 

---
## Pricing

### PhoneBurner

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial Per Month

Description: Truly free trial, no credit card needed:

Key Features:
- Full-featured free trial

[Browse all 2 editions](https://www.g2.com/products/phoneburner/pricing)

#### Free Trial

Yes

### Vanillasoft

#### Entry-Level Pricing

Plan: Core

Price: Contact Us 5 Users and Platform Fee Per Year

Description: A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.

Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates. 

Key Features:
- CRM
- Lead Management and Prioritization
- Email Automation

[Browse all 3 editions](https://www.g2.com/products/vanillasoft/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Vanillasoft** | N/A | N/A |

#### Lead Generation

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Vanillasoft** | 8.1/10 | 277 |

#### Integrated Workflows

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Task Management** | Not enough data | 9.0 (214 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | 8.4 (211 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | 9.0 (230 reviews) ✓ Verified | 
| **Other Outreach Options ** | Not enough data | 8.6 (183 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 8.7 (195 reviews) ✓ Verified | 
| **Calendar** | Not enough data | 8.7 (121 reviews) | 
| **Shared Records** | Not enough data | 8.7 (112 reviews) | 

#### Repeatability and Reportability

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Content Management** | Not enough data | 9.0 (206 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 9.1 (205 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | 8.9 (206 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (175 reviews) ✓ Verified | 
| **Gamification** | Not enough data | 7.9 (96 reviews) | 

#### AI and Automation

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.4 (118 reviews) | 
| **Lead Scoring** | Not enough data | 8.1 (110 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (110 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.0 (96 reviews) | 
| **Machine Learning** | Not enough data | 7.6 (94 reviews) | 

#### Generative AI

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (50 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (26 reviews) | 
| **Decision Making** | Not enough data | 7.3 (26 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | 8.5/10 | 181 |
| **Vanillasoft** | N/A | N/A |

#### Dialing Options

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Preview Dialing** | 9.3 (161 reviews) ✓ Verified | Not enough data | 
| **Progressive Dialing** | 9.3 (144 reviews) ✓ Verified | Not enough data | 
| **Predictive Dialing** | 7.1 (7 reviews) | Not enough data | 

#### Agent Tools

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Whisper Coaching ** | 8.2 (91 reviews) | Not enough data | 
| **Callback Scheduling ** | 8.9 (136 reviews) ✓ Verified | Not enough data | 
| **Call Recording ** | 9.3 (138 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Voice Activity Detection** | Feature Not Available | Not enough data | 
| **Interactive Voice Response (IVR)** | 8.2 (96 reviews) ✓ Verified | Not enough data | 
| **Call Scrubbing** | 8.8 (118 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (11 reviews) | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Call Prioritization and List Optimization** | 8.6 (6 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.7 (6 reviews) | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | 6.7 (6 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Vanillasoft** | 8.8/10 | 188 |

#### Agentic AI - Lead Scoring

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (9 reviews) | 
| **Decision Making** | Not enough data | 8.5 (9 reviews) | 

#### Attribution

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 9.1 (143 reviews) ✓ Verified | 
| **Lead Assignment** | Not enough data | 9.1 (150 reviews) ✓ Verified | 
| **Pipeline Acceleration** | Not enough data | 9.2 (144 reviews) ✓ Verified | 

#### Discovery

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Lead Management** | Not enough data | 9.2 (145 reviews) ✓ Verified | 
| **Scoring/Ranking** | Not enough data | 8.8 (122 reviews) ✓ Verified | 
| **Lead Context** | Not enough data | 8.8 (136 reviews) ✓ Verified | 

#### Management

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Conversion Viability** | Not enough data | 9.1 (131 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 9.2 (146 reviews) ✓ Verified | 

#### Platform

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Data Synchronization** | Not enough data | 9.0 (152 reviews) ✓ Verified | 
| **Analysis** | Not enough data | 9.0 (148 reviews) ✓ Verified | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Vanillasoft** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Vanillasoft** | 8.4/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Badges** | Not enough data | 7.6 (71 reviews) | 
| **Triggers** | Not enough data | 8.2 (98 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 7.6 (81 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.7 (111 reviews) ✓ Verified | 

#### Personalization

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Profiles** | Not enough data | 8.3 (105 reviews) | 
| **Custom Reports** | Not enough data | 8.9 (154 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.1 (167 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.3 (81 reviews) | 

#### Administrative

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Integration** | Not enough data | 8.7 (129 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.9 (121 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.7 (123 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | 9.1/10 | 61 |
| **Vanillasoft** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Open Rates** | Feature Not Available | Not enough data | 
| **Link Activity** | 8.8 (41 reviews) | Not enough data | 
| **Attachment Activity** | 9.0 (40 reviews) | Not enough data | 

#### Customizations

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Email Platform Integration** | 9.4 (47 reviews) | Not enough data | 
| **Email Scheduling** | 9.0 (28 reviews) | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 9.5 (51 reviews) | Not enough data | 

#### Generative AI

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | 9.2/10 | 146 |
| **Vanillasoft** | 8.6/10 | 320 |

#### Agentic AI - Outbound Call Tracking

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (6 reviews) | 7.2 (21 reviews) | 
| **Natural Language Interaction** | 8.9 (6 reviews) | 7.0 (21 reviews) | 

#### Calling

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Record Calls** | 9.1 (115 reviews) | 8.9 (214 reviews) | 
| **Generate Location** | 8.8 (102 reviews) | 8.8 (216 reviews) | 
| **Call Types** | 9.2 (116 reviews) | 9.2 (243 reviews) | 
| **Click-to-Call** | 9.4 (95 reviews) | 9.4 (273 reviews) | 
| **Auto Dialer** | 9.5 (10 reviews) | 8.3 (23 reviews) | 

#### Contacts

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Personalization** | 9.4 (127 reviews) | 9.0 (276 reviews) | 
| **Information Locater** | 9.1 (118 reviews) | 9.0 (254 reviews) | 
| **Record Prospect Data** | 9.2 (118 reviews) | 9.3 (248 reviews) | 

#### Insights

| Feature | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Notes** | 9.4 (131 reviews) | 9.4 (287 reviews) | 
| **Daily Summary** | 9.5 (132 reviews) | 9.2 (265 reviews) | 
| **Automated Voicemails** | 9.6 (130 reviews) | 8.7 (207 reviews) | 
| **Automated Emails** | 9.1 (122 reviews) | 8.8 (249 reviews) | 
| **Sorts Prospects** | 9.1 (123 reviews) | 8.9 (238 reviews) | 
| **Automated Note Taking** | 8.6 (6 reviews) | 6.9 (22 reviews) | 

---
## Categories
**Shared Categories (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to PhoneBurner (3):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Vanillasoft (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | PhoneBurner | Vanillasoft | 
|---|---|---|
| **Small-Business** | 80.2% | 59.3% | 
| **Mid-Market** | 16.2% | 30.6% | 
| **Enterprise** | 3.6% | 10.0% | 

### By Industry

#### PhoneBurner

- **Financial Services:** 15.8%
- **Insurance:** 15.1%
- **Real Estate:** 9.9%
- **Marketing and Advertising:** 8.1%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 4.4%
- **Banking:** 3.3%
- **Staffing and Recruiting:** 2.9%
- **Telecommunications:** 1.8%
- **Construction:** 1.8%
- **Other:** 30.5%

#### Vanillasoft

- **Insurance:** 24.0%
- **Marketing and Advertising:** 12.7%
- **Higher Education:** 9.6%
- **Education Management:** 5.8%
- **Fund-Raising:** 5.0%
- **Financial Services:** 4.8%
- **Telecommunications:** 3.1%
- **Hospital & Health Care:** 2.4%
- **Accounting:** 2.1%
- **Consumer Services:** 1.9%
- **Other:** 28.6%

---
## Alternatives

### Alternatives to PhoneBurner

- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Orum](https://www.g2.com/products/orum/reviews) — 4.6/5 stars (801 reviews)
- [CallTools](https://www.g2.com/products/calltools/reviews) — 4.8/5 stars (76 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)

### Alternatives to Vanillasoft

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1543 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1436 reviews)

---
## Top Discussions

### PhoneBurner

- Title: [What is a PhoneBurner?](https://www.g2.com/discussions/what-is-a-phoneburner) — 2 comments
  > **Top comment:** "Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill..."
- Title: [How long is PhoneBurner free trial?](https://www.g2.com/discussions/how-long-is-phoneburner-free-trial) — 1 comment
  > **Top comment:** "Unlimited # of Days. Limited to 60 minutes of call time. "
- Title: [How do you stop calls from breaking up?](https://www.g2.com/discussions/how-do-you-stop-calls-from-breaking-up) — 1 comment, 1 upvote
  > **Top comment:** "I've found it really depends on your internet speed. Sometimes by closing everything down and restarting your network, it corrects itself."
- Title: [What kind of reporting does PhoneBurner offer?](https://www.g2.com/discussions/what-kind-of-reporting-does-phoneburner-offer) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PhoneBurner features a robust, custom reporting engine. Build reports on-the-fly, or have them conveniently emailed to you. Promote transparency and..."
- Title: [Does PhoneBurner have 1-click voicemails?](https://www.g2.com/discussions/does-phoneburner-have-1-click-voicemails) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Pre-record as many voicemails as you want. As soon as you know you've reached voicemail you click a button (no need to wait for the beep). PhoneBurner..."

### Vanillasoft

- Title: [Is there any way for vanilla soft to set up automatic emailing campaigns?](https://www.g2.com/discussions/is-there-any-way-for-vanilla-soft-to-set-up-automatic-emailing-campaigns) — 3 comments, 2 upvotes
  > **Top comment:** "Yes.  VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc.  If you expect a high bounce..."
- Title: [What is the best way to not confirm call each time I click a contact and make an outbound call?](https://www.g2.com/discussions/30240-what-is-the-best-way-to-not-confirm-call-each-time-i-click-a-contact-and-make-an-outbound-call) — 2 comments
  > **Top comment:** "If you're using Chrome, try Firefox.  Chrome made an update a while ago that does not allow you to get rid of that pop up. "
- Title: [What is the best way to avoid double clicking to confirm call each time I click a contact and make an outbound call?](https://www.g2.com/discussions/24578-what-is-the-best-way-to-avoid-double-clicking-to-confirm-call-each-time-i-click-a-contact-and-make-an-outbound-call) — 2 comments, 1 upvote
  > **Top comment:** "If you are using the ConnectMe integrated VoiP solution with your VS account, the system is asking you to confirm this is  indeed an action you initiated. In..."
- Title: [How scalable and reliable is VanillaSoft?](https://www.g2.com/discussions/reliability-5d0ec12b-58a1-4699-933c-b4be2f41141d) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the..."
- Title: [How does your dialer work? What type of dialer do you have?](https://www.g2.com/discussions/features-739422d2-432e-4cd8-bd21-9a57e47fcc20) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Our auto dialer makes one-to-one live phone calls. We offer two approaches: 
- Preview dialing (click-to-call, a manual process where the agent clicks on an..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/phoneburner-vs-vanillasoft)