# How does your dialer work? What type of dialer do you have?

Features

##### Post Metadata
- Posted at: over 8 years ago
- Net upvotes: 1


## Comments
### Comment 1

We've started using Autoclicker for email sends. The only drawback is not being able to use the device running the mailing for any other purpose until sending is completed.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Data Business Unit Manager and Engagement Manager at Nurture Marketing LLC



### Comment 2

Our auto dialer makes one-to-one live phone calls. We offer two approaches: 
- Preview dialing (click-to-call, a manual process where the agent clicks on an icon on-screen, located adjacent to the lead’s phone number, once they are ready to start a call) allows the salesperson to familiarize themselves with the contact’s details before initiating the call.
- Progressive dialing (after a lead is resulted, the next lead automatically appears on-screen and the number is automatically dialed) drives maximum productivity while still maintaining the quality of a one-to-one call.

We do not provide robo- or predictive-dialing; most people recognize the familiar pause they hear, upon answering a call, as a robo-dialer and hang up. Further, such technologies are often in violation of TCPA requirements and potentially expose you to legal issues. 


##### Comment Metadata
- Posted at: over 8 years ago
- Author title: Marketing Leader | Demand Generation | Business Intelligence | Customer Experience | SaaS Growth Acceleration




## Related Product
[Vanillasoft](https://www.g2.com/products/vanillasoft/reviews)

## Related Category
[Sales Engagement](https://www.g2.com/categories/sales-engagement)

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