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Pendo
Pendo
(1,558)
4.4 out of 5
Pendo
By Pendo.io
Optimized for quick response
impact.com
impact.com
(1,790)
4.5 out of 5
impact.com
By Impact
Get a quote
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At a Glance
Pendo
Pendo
Star Rating
(1,558)4.4 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
impact.com
impact.com
Star Rating
(1,790)4.5 out of 5
Market Segments
Small-Business (74.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about impact.com

Pendo vs impact.com

When assessing the two solutions, reviewers found them equally easy to use. However, impact.com is easier to set up , while reviewers preferred administration and ease of doing business with Pendo overall.

  • Reviewers felt that impact.com meets the needs of their business better than Pendo.
  • When comparing quality of ongoing product support, reviewers felt that Pendo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of impact.com over Pendo.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Browse all 5 pricing plans
impact.com
No pricing available
Free Trial
Pendo
Free Trial is available
impact.com
No trial information available
Ratings
Meets Requirements
8.5
1,191
8.6
990
Ease of Use
8.2
1,205
8.2
1,157
Ease of Setup
7.9
563
8.1
893
Ease of Admin
8.4
555
8.3
457
Quality of Support
8.5
1,040
8.4
921
Has the product been a good partner in doing business?
8.9
531
8.6
453
Product Direction (% positive)
8.5
1,106
8.6
957
Features by Category
Digital AnalyticsHide 31 FeaturesShow 31 Features
8.0
592
Not enough data
Metrics
8.7
453
Not enough data
8.7
471
Not enough data
8.4
419
Not enough data
8.8
464
Not enough data
8.5
421
Not enough data
8.2
394
Not enough data
8.2
358
Not enough data
8.2
334
Not enough data
8.3
394
Not enough data
Reporting
8.4
462
Not enough data
8.5
426
Not enough data
8.7
436
Not enough data
8.7
467
Not enough data
7.8
261
Not enough data
8.1
284
Not enough data
8.2
449
Not enough data
Other
8.7
437
Not enough data
8.0
306
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.3
196
Not enough data
8.5
340
Not enough data
8.2
297
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
Administration
8.1
376
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
453
Not enough data
Social Media AnalyticsHide 16 FeaturesShow 16 Features
Not enough data
8.7
20
Social Analytics
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.8
19
Not enough data
8.7
19
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.3
20
Reports & Dashboards
Not enough data
8.7
20
Not enough data
8.8
20
Not enough data
9.0
20
Not enough data
8.3
20
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile App AnalyticsHide 14 FeaturesShow 14 Features
8.4
154
Not enough data
User Identification
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Not enough data
Tracking & Reporting
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Session ReplayHide 10 FeaturesShow 10 Features
8.0
24
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.3
420
Not enough data
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
389
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.5
19
Not enough data
8.9
20
Not enough data
Analytics - Digital Adoption Platform
9.0
20
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product AnalyticsHide 12 FeaturesShow 12 Features
7.9
658
Not enough data
Product Analytics
8.6
579
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Not enough data
Affiliate MarketingHide 15 FeaturesShow 15 Features
Not enough data
7.9
813
Link Options
Not enough data
8.7
762
Not enough data
8.7
734
Not enough data
8.1
631
Agentic AI - Affiliate Marketing
Not enough data
6.8
262
Not enough data
7.1
257
Not enough data
7.1
256
Not enough data
7.0
255
Not enough data
7.1
257
Not enough data
Feature Not Available
Tracking Options
Not enough data
7.9
706
Not enough data
8.7
759
Not enough data
8.1
681
Affiliate Management
Not enough data
8.6
625
Not enough data
8.6
640
Not enough data
8.1
618
Partner Relationship Management (PRM)Hide 20 FeaturesShow 20 Features
Not enough data
7.7
111
Control
Not enough data
8.8
96
|
Verified
Not enough data
7.9
93
|
Verified
Not enough data
7.8
87
|
Verified
Platform - Partner Relationship Management (PRM)
Not enough data
8.2
94
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
8.0
15
Not enough data
7.7
15
Not enough data
7.4
15
Not enough data
6.7
16
Not enough data
8.4
15
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.4
13
Not enough data
8.0
15
Not enough data
7.7
15
Not enough data
7.7
14
Agentic AI - Partner Relationship Management (PRM)
Not enough data
6.9
15
Not enough data
Feature Not Available
Not enough data
7.1
15
Not enough data
6.7
15
AttributionHide 17 FeaturesShow 17 Features
Not enough data
7.8
75
Attribution Modeling
Not enough data
8.6
69
|
Verified
Not enough data
7.9
68
|
Verified
Not enough data
6.7
60
|
Verified
Not enough data
7.5
68
|
Verified
Not enough data
7.1
65
Not enough data
7.6
67
Agentic AI - Attribution
Not enough data
7.4
24
Not enough data
7.7
25
Not enough data
Feature Not Available
Not enough data
7.4
24
Marketing
Not enough data
7.4
58
|
Verified
Not enough data
8.2
63
|
Verified
Not enough data
7.7
64
|
Verified
Not enough data
8.0
62
|
Verified
Reporting
Not enough data
8.8
73
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.7
72
|
Verified
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
7.5
45
Platform Basics
Not enough data
7.4
41
|
Verified
Not enough data
7.4
41
|
Verified
Platform Data
Not enough data
7.7
43
|
Verified
Not enough data
7.7
42
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
8.0
44
|
Verified
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.5
40
|
Verified
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
Feature Not Available
Not enough data
7.2
19
Not enough data
7.1
19
Not enough data
7.0
18
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
Not enough data
8.5
12
Monitoring & Listening
Not enough data
8.9
12
Not enough data
7.5
12
Not enough data
7.8
12
Not enough data
7.9
12
Not enough data
7.9
12
Not enough data
7.8
12
Agentic AI - Social Media Listening Tools
Not enough data
7.7
8
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
9.3
7
Not enough data
8.6
7
Data Management & Analysis
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
9.5
11
Loyalty ManagementHide 15 FeaturesShow 15 Features
Not enough data
8.3
36
Loyalty Experience
Not enough data
8.6
34
Not enough data
8.9
35
Not enough data
8.2
29
Not enough data
8.4
32
Not enough data
7.6
29
Not enough data
Feature Not Available
Loyalty Platform
Not enough data
8.2
29
Not enough data
8.1
31
Not enough data
8.5
31
Not enough data
8.5
28
Not enough data
8.1
30
Agentic AI - Loyalty Management
Not enough data
Feature Not Available
Not enough data
7.9
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Partner Ecosystem PlatformsHide 15 FeaturesShow 15 Features
Not enough data
7.8
25
Account Mapping
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Partner Discovery
Not enough data
7.2
23
Not enough data
7.2
24
Not enough data
7.0
23
Partner Collaboration
Not enough data
8.5
25
Not enough data
8.4
22
Not enough data
8.3
23
Analytics
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.1
24
Integrations
Not enough data
Feature Not Available
Not enough data
6.9
22
Not enough data
Feature Not Available
Influencer Marketing PlatformsHide 20 FeaturesShow 20 Features
Not enough data
7.7
214
Influencer Marketing
Not enough data
7.6
178
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
174
|
Verified
Not enough data
7.5
169
|
Verified
Not enough data
7.7
176
|
Verified
Not enough data
7.5
164
|
Verified
Not enough data
7.7
173
|
Verified
Not enough data
8.0
165
|
Verified
Not enough data
8.3
182
|
Verified
Not enough data
8.0
174
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
139
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
35
Agentic AI - Influencer Marketing Platforms
Not enough data
7.0
48
Not enough data
Feature Not Available
Not enough data
7.3
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer AdvocacyHide 3 FeaturesShow 3 Features
Not enough data
8.0
6
Agentic AI - Customer Advocacy
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Feature Not Available
Account-Based ExecutionHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media and Influencer TargetingHide 16 FeaturesShow 16 Features
Not enough data
7.5
35
Database
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
Feature Not Available
Outreach
Not enough data
7.6
33
Not enough data
Feature Not Available
Not enough data
7.4
33
Reporting
Not enough data
8.2
32
Not enough data
7.2
32
Not enough data
7.6
32
Agentic AI - Media and Influencer Targeting
Not enough data
Feature Not Available
Not enough data
7.4
20
Not enough data
7.3
20
Not enough data
7.3
20
Not enough data
7.3
20
User Rights/Roles
Not enough data
7.4
31
Not enough data
7.5
30
Product ManagementHide 12 FeaturesShow 12 Features
7.4
502
Not enough data
Communication
8.1
324
Not enough data
7.9
306
Not enough data
8.1
306
Not enough data
Planning
7.1
230
Not enough data
7.1
222
Not enough data
6.6
197
Not enough data
7.6
234
Not enough data
7.2
209
Not enough data
Workflow Management
7.3
242
Not enough data
7.6
250
Not enough data
6.7
197
Not enough data
7.0
209
Not enough data
Brand AdvocacyHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing AnalyticsHide 15 FeaturesShow 15 Features
Not enough data
7.8
139
Marketing Operations
Not enough data
8.2
118
|
Verified
Not enough data
8.6
128
|
Verified
Not enough data
7.6
119
|
Verified
Not enough data
8.4
123
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.5
127
|
Verified
Not enough data
8.7
131
|
Verified
Not enough data
7.7
110
|
Verified
Not enough data
7.9
116
|
Verified
Not enough data
7.9
114
|
Verified
Not enough data
6.4
17
Agentic AI - Marketing Analytics
Not enough data
7.1
29
Not enough data
7.2
29
Not enough data
Feature Not Available
Mobile AnalyticsHide 5 FeaturesShow 5 Features
8.5
91
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Mobile App OptimizationHide 15 FeaturesShow 15 Features
8.4
102
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo
Pendo
impact.com
impact.com
Pendo and impact.com share no categories
Unique Categories
Pendo
impact.com
Reviews
Reviewers' Company Size
Pendo
Pendo
Small-Business(50 or fewer emp.)
18.2%
Mid-Market(51-1000 emp.)
63.0%
Enterprise(> 1000 emp.)
18.8%
impact.com
impact.com
Small-Business(50 or fewer emp.)
74.7%
Mid-Market(51-1000 emp.)
19.9%
Enterprise(> 1000 emp.)
5.5%
Reviewers' Industry
Pendo
Pendo
Computer Software
33.5%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
impact.com
impact.com
Marketing and Advertising
21.9%
Computer Software
6.4%
Retail
5.0%
Information Technology and Services
5.0%
Financial Services
4.7%
Other
57.0%
Alternatives
Pendo
Pendo Alternatives
Heap
Heap
Add Heap
Smartlook
Smartlook
Add Smartlook
Fullstory
Fullstory
Add Fullstory
Glassbox
Glassbox
Add Glassbox
impact.com
impact.com Alternatives
PartnerStack
PartnerStack
Add PartnerStack
ZINFI Unified Partner Management (UPM)
ZINFI Unified Partner Management (UPM)
Add ZINFI Unified Partner Management (UPM)
Awin
Awin
Add Awin
Impartner PRM
Impartner PRM
Add Impartner PRM
Discussions
Pendo
Pendo Discussions
Which integrations does Pendo support?
2 Comments
Stephanie G.
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
Monica W.
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
See all discussions
impact.com
impact.com Discussions
Does SaaSquatch integrate with 3rd-party tools?
2 Comments
SaaSquatch T.
ST
SaaSquatch natively integrates with many of the tools you already use so that you can get the most out of your referral and loyalty programs. Whether it’s...Read more
What is impact.com used for?
2 Comments
איש .
א
impact.com is intended to be used as a partnership management platformRead more
How many dashboars out there for Impact.com?
2 Comments
Sunday O.
SO
You can not use more than one account on impact,it's only one account you need to have to avoid being ban.Read more
See all discussions
Ask Pendo a QuestionContact Pendo
Ask impact.com a QuestionContact impact.com

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Pendo
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impact.com
impact.com
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