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At a Glance
Market Segments
Mid-Market (73.7% of reviews)
Small-Business (59.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Paylocity
Star Rating
(5,021)4.5 out of 5
Market Segments
Mid-Market (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaylocityTriNet
Star Rating
(750)4.0 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paylocity excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate that they can "do most everything online and it's fairly straightforward," making daily tasks more manageable.
- According to verified reviews, TriNet offers a comprehensive platform that effectively handles payroll processing and employee benefits. Users highlight its robust self-service tools, which empower employees to manage their own information efficiently, enhancing overall satisfaction.
- Reviewers mention that Paylocity's customer support is a standout feature, with many noting the helpfulness and knowledge of the support team. Users find the chat function particularly beneficial for quick assistance, contributing to a positive experience when navigating the system.
- Users say that while TriNet provides solid support through its chat function, some find that it can be less responsive compared to Paylocity. However, they appreciate the real-time access to support for immediate answers, which is crucial for resolving urgent issues.
- G2 reviewers highlight that Paylocity's implementation process is notably quick and user-friendly, with many users praising the intuitive onboarding wizard that simplifies setup. This contrasts with TriNet, where some users have reported challenges during the initial setup phase.
- According to recent feedback, Paylocity consistently receives higher ratings for its overall quality and satisfaction metrics, particularly in areas like ease of use and quality of support. This positions it as a more favorable choice for mid-market companies looking for a reliable HR solution.
Pricing
Entry-Level Pricing
Paylocity
No pricing availableTriNet
No pricing availableFree Trial
Paylocity
Free Trial is available
TriNet
No trial information availableRatings
Meets Requirements
9.0
3,988
8.4
649
Ease of Use
8.9
4,025
8.2
655
Ease of Setup
8.2
2,482
8.0
406
Ease of Admin
8.6
2,399
8.3
448
Quality of Support
8.7
3,518
8.0
604
Has the product been a good partner in doing business?
8.8
2,405
8.3
448
Product Direction (% positive)
8.8
3,752
7.2
643
Features by Category
Core HR
8.3
936
8.0
257
8.3
1059
7.7
256
7.1
525
6.5
162
7.9
673
7.7
221
8.3
893
8.4
264
7.9
835
8.6
310
Generative AI
6.1
223
6.4
60
Platform
7.8
1346
6.7
223
7.7
953
6.6
161
7.3
751
6.7
154
8.3
1410
8.2
285
8.5
1325
8.1
278
8.5
1286
7.9
224
8.3
1413
7.6
288
8.6
1397
8.1
288
Expense Reports
9.0
950
|
Verified
8.1
127
8.9
892
|
Verified
7.4
90
8.8
912
|
Verified
7.3
90
9.1
1031
|
Verified
8.1
113
9.3
1050
|
Verified
8.6
113
Feature Not Available
8.1
52
8.9
819
|
Verified
6.6
20
Agentic AI - Expense Management
7.1
11
Not enough data
7.3
11
Not enough data
Travel Management
7.8
369
7.9
38
7.5
343
7.7
38
7.5
341
8.0
39
8.3
548
Feature Not Available
Client Invoicing
8.2
1037
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
7.8
797
Feature Not Available
Mobile
9.1
940
|
Verified
8.4
100
8.6
580
8.1
78
Feature Not Available
7.7
40
Platform
8.0
373
|
Verified
Feature Not Available
8.6
706
|
Verified
6.9
19
Administration
8.5
512
Feature Not Available
Administration
8.4
1369
|
Verified
7.4
109
8.4
1490
|
Verified
7.3
108
8.4
1479
|
Verified
7.7
106
8.5
1295
|
Verified
7.8
108
8.7
1721
|
Verified
8.1
129
Platform
8.5
1728
|
Verified
7.4
135
8.2
1209
|
Verified
6.5
92
8.0
991
|
Verified
7.1
82
8.9
1777
|
Verified
7.9
135
8.6
1554
|
Verified
7.8
112
6.7
378
6.4
80
Employee Self Service
9.0
1760
|
Verified
8.6
410
|
Verified
8.2
1174
|
Verified
8.3
397
|
Verified
8.6
1545
|
Verified
8.2
306
|
Verified
Administration
9.1
1797
|
Verified
8.7
382
|
Verified
8.3
1659
|
Verified
7.8
322
|
Verified
9.5
1813
|
Verified
9.3
405
|
Verified
8.0
863
|
Verified
7.6
235
|
Verified
9.1
1692
|
Verified
8.8
361
|
Verified
8.8
1499
|
Verified
8.1
219
|
Verified
8.9
1467
|
Verified
8.5
297
|
Verified
9.2
1587
|
Verified
8.5
307
|
Verified
9.2
1607
|
Verified
8.7
326
|
Verified
Taxes
9.1
1692
|
Verified
8.6
353
|
Verified
9.0
1644
|
Verified
8.6
326
|
Verified
9.1
1584
|
Verified
8.7
316
|
Verified
Integration
8.1
997
|
Verified
7.1
189
|
Verified
8.6
1196
|
Verified
7.3
189
|
Verified
8.0
952
|
Verified
7.3
182
|
Verified
8.2
970
|
Verified
7.7
215
|
Verified
Platform
8.6
1688
|
Verified
7.8
381
|
Verified
8.6
1674
|
Verified
8.3
377
|
Verified
8.9
1676
|
Verified
8.5
377
|
Verified
8.9
1552
|
Verified
8.4
359
|
Verified
Benefits Administration Platform Features
8.5
685
Not enough data
7.9
377
Not enough data
8.0
581
Not enough data
8.5
655
Not enough data
8.3
527
Not enough data
9.0
745
Not enough data
8.6
638
Not enough data
8.2
561
Not enough data
Benefits Administration Platform Features
8.5
685
Not enough data
7.9
377
Not enough data
8.0
581
Not enough data
8.5
655
Not enough data
8.3
527
Not enough data
9.0
745
Not enough data
8.6
638
Not enough data
8.6
611
Not enough data
8.2
561
Not enough data
8.1
473
Not enough data
6.9
169
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.8
1346
6.7
223
7.7
953
6.6
161
7.3
751
6.7
154
8.3
1410
8.2
285
8.5
1325
8.1
278
8.5
1286
7.9
224
8.3
1413
7.6
288
8.6
1397
8.1
288
Compliance
Not enough data
8.2
158
Not enough data
7.4
102
Not enough data
7.8
118
Platform
Not enough data
8.0
161
Not enough data
7.8
147
Not enough data
8.3
166
Support
Not enough data
7.8
151
Not enough data
7.8
157
Not enough data
7.5
142
Not enough data
7.9
144
Not enough data
7.7
144
Not enough data
7.8
179
Not enough data
7.9
170
Payment Methods
9.0
86
Not enough data
9.2
97
Not enough data
8.9
81
Not enough data
Payment Processing
8.9
80
Not enough data
9.1
89
Not enough data
8.9
90
Not enough data
9.1
97
Not enough data
8.4
87
Not enough data
8.6
79
Not enough data
9.2
98
Not enough data
Security and Compliance
9.0
64
Not enough data
8.8
63
Not enough data
9.0
69
Not enough data
9.1
70
Not enough data
8.9
63
Not enough data
8.8
66
Not enough data
Integration
8.9
66
Not enough data
8.8
68
Not enough data
8.7
70
Not enough data
Payment Types
9.0
84
Not enough data
8.8
66
Not enough data
8.7
14
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Setup
9.0
266
Not enough data
9.3
391
Not enough data
9.1
278
Not enough data
Performance
8.8
224
Not enough data
8.6
47
Not enough data
8.7
230
Not enough data
8.8
231
Not enough data
Payment Cards
9.3
371
Not enough data
9.3
346
Not enough data
9.1
304
Not enough data
Reporting
9.1
298
Not enough data
8.9
268
Not enough data
8.9
268
Not enough data
8.7
247
Not enough data
Payments
9.2
306
Not enough data
9.1
294
Not enough data
9.4
370
Not enough data
9.1
279
Not enough data
Fraud & Risk Management
9.2
298
Not enough data
9.2
286
Not enough data
9.1
265
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Planning
8.3
33
Not enough data
7.7
31
Not enough data
7.7
32
Not enough data
8.1
32
Not enough data
Execution
7.7
18
Not enough data
8.2
37
Not enough data
8.0
37
Not enough data
Analytics
8.0
35
Not enough data
8.4
34
Not enough data
8.8
34
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
9.0
233
Not enough data
8.6
177
Not enough data
8.9
184
Not enough data
Invoice Processing
9.0
200
Not enough data
9.2
266
Not enough data
9.1
231
Not enough data
8.6
157
Not enough data
Analytics
9.1
220
Not enough data
7.8
48
Not enough data
8.7
160
Not enough data
Integration
9.1
214
Not enough data
9.1
217
Not enough data
9.0
171
Not enough data
Risk
7.9
51
Not enough data
8.9
180
Not enough data
7.7
45
Not enough data
Recovery
8.5
153
Not enough data
8.7
184
Not enough data
Audit
8.6
175
Not enough data
8.6
147
Not enough data
8.7
161
Not enough data
8.8
182
Not enough data
Fraud
8.9
174
Not enough data
8.8
159
Not enough data
9.0
169
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.4
62
Not enough data
9.0
315
Not enough data
9.0
67
Not enough data
Invoice Processing
9.3
392
Not enough data
8.9
257
Not enough data
8.8
244
Not enough data
9.1
279
Not enough data
Analytics
9.0
326
Not enough data
8.9
60
Not enough data
8.7
221
Not enough data
9.2
354
Not enough data
Integration
8.9
293
Not enough data
9.2
360
Not enough data
8.7
233
Not enough data
8.8
275
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
9
Not enough data
8.4
52
Not enough data
8.3
53
Not enough data
8.1
53
Not enough data
Planning
8.3
53
Not enough data
7.6
51
Not enough data
7.9
50
Not enough data
7.9
49
Not enough data
Invoice Management
8.2
49
Not enough data
7.9
49
Not enough data
7.7
49
Not enough data
Supplier Management
7.1
8
Not enough data
6.3
8
Not enough data
7.7
8
Not enough data
Execution
7.3
8
Not enough data
8.4
53
Not enough data
8.0
52
Not enough data
Invoice Processing
8.3
49
Not enough data
8.4
49
Not enough data
8.6
48
Not enough data
8.3
47
Not enough data
8.5
48
Not enough data
Supplier Information
8.3
49
Not enough data
7.9
7
Not enough data
8.4
50
Not enough data
Analytics
8.5
48
Not enough data
8.5
48
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
Integration
8.1
9
Not enough data
8.2
49
Not enough data
8.0
50
Not enough data
7.1
8
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
7.4
274
7.9
30
|
Verified
7.6
331
7.9
31
|
Verified
7.9
339
7.7
29
|
Verified
Goals
7.7
314
7.5
30
|
Verified
7.4
270
6.9
28
|
Verified
Feedback
7.6
302
|
Verified
7.8
31
|
Verified
7.6
300
|
Verified
7.4
31
7.3
262
7.3
28
8.1
298
7.1
29
Data
8.2
358
|
Verified
7.7
34
|
Verified
8.1
345
|
Verified
7.5
33
|
Verified
Agentic AI - Performance Management
6.1
32
Not enough data
5.7
31
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
8.0
106
Not enough data
7.8
108
Not enough data
People Analytics - Employee Experience Software
7.6
97
Not enough data
7.7
96
Not enough data
Advanced Features - Employee Experience Software
7.3
93
Not enough data
7.3
96
Not enough data
7.3
95
Not enough data
Employee Improvement - Employee Experience Software
7.9
104
Not enough data
7.7
101
Not enough data
7.4
98
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
5.8
27
Not enough data
5.8
28
Not enough data
6.3
28
Not enough data
Sourcing
8.0
422
Not enough data
8.1
444
Not enough data
7.1
42
Not enough data
8.4
51
Not enough data
7.3
41
Not enough data
Candidate Management - Applicant Tracking System
8.1
280
Not enough data
8.4
47
Not enough data
8.4
51
Not enough data
6.9
42
Not enough data
7.6
39
Not enough data
7.0
40
Not enough data
7.4
45
Not enough data
Platform
7.8
1346
6.7
223
7.7
953
6.6
161
7.3
751
6.7
154
8.3
1410
8.2
285
8.5
1325
8.1
278
8.5
1286
7.9
224
8.3
1413
7.6
288
8.6
1397
8.1
288
AI - Applicant Tracking Systems (ATS)
5.4
28
Not enough data
6.3
30
Not enough data
5.2
28
Not enough data
Agentic AI - Onboarding
6.1
58
Not enough data
5.8
57
Not enough data
6.0
57
Not enough data
6.0
56
Not enough data
6.2
57
Not enough data
Platform Content
7.9
579
Not enough data
8.4
814
Not enough data
8.6
844
Not enough data
7.5
493
Not enough data
7.7
461
Not enough data
7.7
468
Not enough data
Platform Additional Functionality
8.9
1021
Not enough data
7.0
309
Not enough data
8.1
683
Not enough data
8.6
882
Not enough data
8.6
913
Not enough data
Platform Data
Feature Not Available
Not enough data
8.5
797
Not enough data
8.3
593
Not enough data
Platform
7.8
1346
6.7
223
7.7
953
6.6
161
7.3
751
6.7
154
8.3
1410
8.2
285
8.5
1325
8.1
278
8.5
1286
7.9
224
8.3
1413
7.6
288
8.6
1397
8.1
288
Recruiting and Onboarding
7.6
575
Not enough data
8.7
975
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
7.8
36
Not enough data
7.0
29
Not enough data
7.2
29
Not enough data
Course Authoring
8.1
151
Not enough data
7.8
139
Not enough data
8.0
146
Not enough data
7.9
133
Not enough data
Course Delivery
7.8
144
Not enough data
8.3
175
Not enough data
8.1
163
Not enough data
Course Management
7.1
113
Not enough data
7.8
141
Not enough data
7.7
125
Not enough data
7.8
133
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
7.7
119
Not enough data
Feature Not Available
Not enough data
Interface
Feature Not Available
Not enough data
6.9
103
Not enough data
Training & eLearning
7.9
139
Not enough data
8.1
150
Not enough data
8.0
146
Not enough data
7.8
126
Not enough data
8.0
147
Not enough data
8.0
153
Not enough data
7.9
158
Not enough data
Generative AI
6.2
54
Not enough data
6.1
51
Not enough data
6.4
52
Not enough data
Agentic AI - Corporate Learning Management Systems
6.6
15
Not enough data
6.6
15
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
8.9
1203
7.8
113
8.3
744
7.4
92
7.9
573
7.3
74
Client Invoicing
8.2
1037
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
7.8
797
Feature Not Available
Mobile Time Tracking
8.7
862
7.9
102
Administration
8.4
1369
|
Verified
7.4
109
8.4
1490
|
Verified
7.3
108
8.4
1479
|
Verified
7.7
106
8.5
1295
|
Verified
7.8
108
8.7
1721
|
Verified
8.1
129
Platform
8.5
1728
|
Verified
7.4
135
8.2
1209
|
Verified
6.5
92
8.0
991
|
Verified
7.1
82
8.9
1777
|
Verified
7.9
135
8.6
1554
|
Verified
7.8
112
6.7
378
6.4
80
Platform
7.8
1346
6.7
223
7.7
953
6.6
161
7.3
751
6.7
154
8.3
1410
8.2
285
8.5
1325
8.1
278
8.5
1286
7.9
224
8.3
1413
7.6
288
8.6
1397
8.1
288
Platform
7.8
1346
6.7
223
7.7
953
6.6
161
7.3
751
6.7
154
8.3
1410
8.2
285
8.5
1325
8.1
278
8.5
1286
7.9
224
8.3
1413
7.6
288
8.6
1397
8.1
288
Workforce Management Platform Features
7.3
177
Not enough data
7.3
181
Not enough data
8.5
242
Not enough data
8.1
244
Not enough data
7.7
185
Not enough data
7.4
164
Not enough data
8.1
221
Not enough data
8.6
243
Not enough data
6.9
167
Not enough data
7.8
206
Not enough data
Categories
Categories
Shared Categories
Paylocity and TriNet are categorized as Core HR, Payroll, Expense Management, Performance Management, and Time Tracking
Unique Categories
Paylocity is categorized as Employee Experience, HCM Software, Spend Management, Onboarding, Benefits Administration, AP Automation, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Purchasing, Workforce Management, Procure to Pay, Enterprise Payment, Invoice Management, and Vendor Management
TriNet is categorized as Global Employment Platforms (GEP) and PEO Providers
Reviews
Reviewers' Company Size
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Information Technology and Services
7.6%
Non-Profit Organization Management
5.7%
Hospital & Health Care
5.3%
Financial Services
4.2%
Other
65.1%
Information Technology and Services
11.9%
Computer Software
11.9%
Non-Profit Organization Management
6.0%
Financial Services
5.9%
Marketing and Advertising
4.1%
Other
60.3%
Discussions
Can I use paylocity at home?
27 Comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 Comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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