G2 reviewers report that Paylocity excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate that they can "do most everything online and it's fairly straightforward," making daily tasks more manageable.
According to verified reviews, TriNet offers a comprehensive platform that effectively handles payroll processing and employee benefits. Users highlight its robust self-service tools, which empower employees to manage their own information efficiently, enhancing overall satisfaction.
Reviewers mention that Paylocity's customer support is a standout feature, with many noting the helpfulness and knowledge of the support team. Users find the chat function particularly beneficial for quick assistance, contributing to a positive experience when navigating the system.
Users say that while TriNet provides solid support through its chat function, some find that it can be less responsive compared to Paylocity. However, they appreciate the real-time access to support for immediate answers, which is crucial for resolving urgent issues.
G2 reviewers highlight that Paylocity's implementation process is notably quick and user-friendly, with many users praising the intuitive onboarding wizard that simplifies setup. This contrasts with TriNet, where some users have reported challenges during the initial setup phase.
According to recent feedback, Paylocity consistently receives higher ratings for its overall quality and satisfaction metrics, particularly in areas like ease of use and quality of support. This positions it as a more favorable choice for mid-market companies looking for a reliable HR solution.
Pricing
Entry-Level Pricing
Paylocity
No pricing available
TriNet
No pricing available
Free Trial
Paylocity
Free Trial is available
TriNet
No trial information available
Ratings
Meets Requirements
9.0
3,999
8.4
652
Ease of Use
8.9
4,036
8.2
658
Ease of Setup
8.2
2,491
8.0
408
Ease of Admin
8.6
2,409
8.2
450
Quality of Support
8.7
3,529
8.0
607
Has the product been a good partner in doing business?
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 Comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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