Compare Paychex and Quantum Workplace 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Enterprise (50.5% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$4.00 1 employee Per Month
Paychex
Star Rating
(1,640)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexQuantum Workplace
Star Rating
(816)4.3 out of 5
Market Segments
Enterprise (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
$4.00 1 employee Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Quantum Workplace excels in user experience, with many praising its intuitive interface that makes navigation straightforward. Users appreciate how well-organized the platform is, allowing them to easily track their goals and progress.
- According to verified reviews, Paychex stands out for its comprehensive approach to managing the employee lifecycle, from recruitment to retirement. Users highlight the effectiveness of its Hiring module, which simplifies managing multiple job openings.
- Reviewers mention that Quantum Workplace offers superior customer support, with many noting the quick and effective guidance provided during setup. This has been a significant factor in user satisfaction, especially for those new to the platform.
- Users say that while Paychex provides solid functionality, it sometimes struggles with customization options. Some reviewers have pointed out challenges in tailoring the software to fit specific workflow needs, which can hinder its overall effectiveness.
- G2 reviewers highlight that Quantum Workplace's feedback mechanisms are particularly strong, enabling users to easily gather insights from team members and leadership. This feature has been described as invaluable for fostering communication and collaboration within teams.
- According to recent user feedback, Paychex's customer service is a notable strength, with users expressing appreciation for the responsive support they receive. Many have shared positive experiences with specific representatives who provided timely assistance, enhancing their overall experience with the platform.
Pricing
Entry-Level Pricing
Quantum Workplace
Engagement
$4.00
1 employee Per Month
Understand and improve the employee experience with a comprehensive employee listening and AI-powered action platform.
- Unlimited employee engagement, pulse and lifecycle surveys
- Automated surveys, invites and reminders
- 20+ best practice survey templates
Free Trial
Paychex
No trial information availableQuantum Workplace
No trial information availableRatings
Meets Requirements
8.7
1,315
8.9
675
Ease of Use
8.5
1,376
8.8
689
Ease of Setup
8.3
986
8.6
355
Ease of Admin
8.5
963
9.0
144
Quality of Support
8.3
1,269
8.9
491
Has the product been a good partner in doing business?
8.5
961
9.6
142
Product Direction (% positive)
7.5
1,293
8.5
670
Features by Category
Core HR
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
855
|
Verified
Not enough data
8.0
547
|
Verified
Not enough data
8.3
530
|
Verified
Not enough data
Administration
8.7
861
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
780
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
458
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
832
|
Verified
Not enough data
Taxes
9.1
880
|
Verified
Not enough data
9.0
835
|
Verified
Not enough data
9.1
828
|
Verified
Not enough data
Integration
7.8
264
|
Verified
Not enough data
7.7
303
|
Verified
Not enough data
7.7
307
|
Verified
Not enough data
7.6
266
|
Verified
Not enough data
Platform
8.6
862
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
877
|
Verified
Not enough data
8.7
729
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
8.8
43
Not enough data
8.4
43
Not enough data
9.0
43
Additional Functionality
Not enough data
8.7
44
Not enough data
8.3
43
Not enough data
9.1
43
Content
Not enough data
8.7
40
Not enough data
8.6
40
Basics
Not enough data
8.8
43
Not enough data
8.4
43
Not enough data
9.0
43
Additional Functionality
Not enough data
9.1
43
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
8.7
40
Not enough data
8.6
40
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.7
187
Not enough data
9.0
188
Platform Content
Not enough data
8.2
165
Not enough data
8.0
147
Not enough data
8.0
149
Platform Additional Functionality
Not enough data
8.2
147
Not enough data
8.2
149
Not enough data
Feature Not Available
Not enough data
8.8
187
Not enough data
Feature Not Available
Performance reviews
5.0
8
8.5
313
|
Verified
6.9
9
8.1
298
|
Verified
5.6
8
8.5
328
|
Verified
Goals
6.0
8
8.5
361
|
Verified
6.2
7
8.3
305
|
Verified
Feedback
6.5
9
8.5
336
|
Verified
6.5
8
8.6
339
|
Verified
6.5
8
8.6
344
|
Verified
6.0
7
8.1
314
Data
6.7
8
8.1
316
|
Verified
6.7
9
8.1
302
|
Verified
Agentic AI - Performance Management
Feature Not Available
7.4
47
Feature Not Available
7.5
43
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
8.2
69
Not enough data
8.1
70
People Analytics - Employee Experience Software
Not enough data
8.1
70
Not enough data
8.0
69
Advanced Features - Employee Experience Software
Not enough data
8.1
69
Not enough data
7.9
69
Not enough data
8.1
68
Employee Improvement - Employee Experience Software
Not enough data
8.5
69
Not enough data
8.1
68
Not enough data
7.9
67
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.7
288
Not enough data
8.7
309
Not enough data
8.3
220
Platform Content
Not enough data
8.8
290
Not enough data
8.6
282
Not enough data
8.7
291
Not enough data
8.2
214
Platform Additional Functionality
Not enough data
8.5
267
Not enough data
8.7
291
Not enough data
8.8
285
Not enough data
8.4
238
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
8.0
250
7.4
165
7.8
200
Feature Not Available
7.9
199
8.3
400
8.5
254
8.5
410
9.0
266
8.0
292
8.3
216
8.2
401
8.5
248
8.5
424
8.7
246
Categories
Categories
Shared Categories
Paychex and Quantum Workplace are categorized as Performance Management and Employee Recognition
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, and HCM Software
Quantum Workplace is categorized as Succession Planning, Employee Engagement, and Employee Experience
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Accounting
13.6%
Hospital & Health Care
10.8%
Computer Software
7.0%
Telecommunications
5.9%
Information Technology and Services
5.4%
Other
57.3%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
What integrations does Quantum Workplace offer?
2 Comments
NN
streamlined review, recognition, and goal setting hubRead more
Does anyone use this for exit interview purposes?
2 Comments
AP
Yes, Quantum Workplace is used for both exit surveys and exit interviews. We'll have someone from our team reach out to you to discuss the solution you're...Read more
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