Compare OpenText ECM vs R2 Docuo

See this
comparison of OpenText ECM vs. R2 Docuo
based on data from user reviews. OpenText ECM rates 3.7/5 stars with 22 reviews. R2 Docuo rates 4.5/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
R2 Docuo Professional
15 €/month
 
Free Trial Unavailable
Free Trial
OpenText ECM
Free Trial Unavailable
R2 Docuo
R2 Docuo Professional
15 €/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.6
8.4
Ease of Use
Ease of Use
7.3
9.1
Ease of Setup
Ease of Setup
6.0
8.4
Ease of Admin
Ease of Admin
6.7
8.7
Quality of Support
Quality of Support
7.3
9.3
Ease of Doing Business With
Ease of Doing Business With
6.3
8.3
Product Direction (% positive)
Product Direction (% positive)
4.2
8.5
Meets Requirements
OpenText ECM
7.6
R2 Docuo
8.4
Ease of Use
OpenText ECM
7.3
R2 Docuo
9.1
Ease of Setup
OpenText ECM
6.0
R2 Docuo
8.4
Ease of Admin
OpenText ECM
6.7
R2 Docuo
8.7
Quality of Support
OpenText ECM
7.3
R2 Docuo
9.3
Ease of Doing Business With
OpenText ECM
6.3
R2 Docuo
8.3
Product Direction (% positive)
OpenText ECM
4.2
R2 Docuo
8.5

Features

File Management
File Type Support
OpenText ECM
8.2
R2 Docuo
8.3
Metadata
OpenText ECM
8.1
R2 Docuo
8.0
OCR Scanning
OpenText ECM
8.2
R2 Docuo
6.8
Versioning
OpenText ECM
8.4
R2 Docuo
7.9
Collaboration
OpenText ECM
7.3
R2 Docuo
8.3
Document Assembly
OpenText ECM
7.1
R2 Docuo
8.2
Form Creation
OpenText ECM
7.2
R2 Docuo
8.1
Portals and Sites
OpenText ECM
7.1
R2 Docuo
7.5
Disposition
OpenText ECM
7.7
R2 Docuo
8.7
Search
OpenText ECM
7.1
R2 Docuo
8.0
Web Interface
OpenText ECM
7.2
R2 Docuo
7.7
Mobile Apps
OpenText ECM
4.7
R2 Docuo
5.8
Workflow
Process Automation
OpenText ECM
7.1
R2 Docuo
8.3
Conditions
OpenText ECM
6.8
R2 Docuo
7.8
Activities
OpenText ECM
6.9
R2 Docuo
7.8
Records Management
OpenText ECM
8.1
R2 Docuo
8.5
Case Management
OpenText ECM
7.4
R2 Docuo
8.1
Administration
User, Role, and Access Management
OpenText ECM
7.3
R2 Docuo
8.4
Single Sign-On
OpenText ECM
8.9
R2 Docuo
8.5
Policies and Controls
OpenText ECM
8.2
R2 Docuo
8.2
Storage Limits
OpenText ECM
7.3
R2 Docuo
8.3
Storage Zones
OpenText ECM
7.7
R2 Docuo
7.7
Security
OpenText ECM
8.5
R2 Docuo
8.4
Platform
Internationalization
OpenText ECM
7.8
R2 Docuo
7.7
Performance and Reliability
OpenText ECM
7.0
R2 Docuo
8.0
Reporting and Auditing
OpenText ECM
8.0
R2 Docuo
8.2
System of Record Integration
OpenText ECM
7.7
R2 Docuo
6.5
APIs
OpenText ECM
7.7
R2 Docuo
7.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.5%
67.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.9%
10.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
54.5%
22.5%
OpenText ECM
Small-Business
4.5%
Mid-Market
40.9%
Enterprise
54.5%
R2 Docuo
Small-Business
67.5%
Mid-Market
10.0%
Enterprise
22.5%

Reviewers' Industry

 
Information Technology and Services
16.7%
Accounting
8.9%
 
Oil & Energy
12.5%
Telecommunications
6.7%
 
Non-Profit Organization Management
8.3%
Management Consulting
6.7%
 
Computer Software
8.3%
Computer Software
6.7%
 
Utilities
4.2%
Retail
4.4%
 
Other
50.0%
Other
66.7%
OpenText ECM
Information Technology and Services
16.7%
Oil & Energy
12.5%
Non-Profit Organization Management
8.3%
Computer Software
8.3%
Utilities
4.2%
Other
50.0%
R2 Docuo
Accounting
8.9%
Telecommunications
6.7%
Management Consulting
6.7%
Computer Software
6.7%
Retail
4.4%
Other
66.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Information Technology and Services

My experience with the OpenText Web Content Management and Records Management is that both applications were inuitive and very easy to use and learn even if you no formal training was provided.

G2 User

Easy and simple to setup and mantain.

Most Helpful Critical Review
Most Helpful Critical Review
Jason V. T.
Administrator in Public Safety

Their product support is very passive and slow to respond to customer queries and requests for extended support. Their SLAs for support tickets tend to lag for days before any significant feedback/analysis is provided. A lot of their out-of-the-box...

Miguel A.
Administrator in Arts and Crafts

Que no haya una versión para sistemas Android

 
OpenText ECM
Most Helpful Favorable Review
G2 User in Information Technology and Services

My experience with the OpenText Web Content Management and Records Management is that both applications were inuitive and very easy to use and learn even if you no formal training was provided.

Most Helpful Critical Review
Jason V. T.
Administrator in Public Safety

Their product support is very passive and slow to respond to customer queries and requests for extended support. Their SLAs for support tickets tend to lag for days before any significant feedback/analysis is provided. A lot of their out-of-the-box...

R2 Docuo
Most Helpful Favorable Review
G2 User

Easy and simple to setup and mantain.

Most Helpful Critical Review
Miguel A.
Administrator in Arts and Crafts

Que no haya una versión para sistemas Android

Screenshots

 
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