I love the seamless integration with Microsoft 365 and Outlook, which makes organizing project correspondence fast and intuitive. The powerful search and discovery feature also stands out, as it makes it really easy to quickly locate specific documents, past versions, or files across a massive repository. I appreciate the email management and smart auto-filing capabilities, cutting down manual organization time by suggesting appropriate workspaces for emails based on past behavior. The co-authoring and version comparison tools are really handy because they permit multiple team members to collaborate without overwriting each other's changes. Offline access and mobile availability let me manage everything on the go, syncing everything upon reconnection. The granular audit trails are a big plus for compliance, as they give complete visibility into document history and governance. Finally, the integration with tools like Microsoft Teams, Enterprise ERP, and e-Signature platforms streamline document workflows perfectly. Review collected by and hosted on G2.com.

I think iManage Work has some areas that could be improved. The search indexing delays can be a bit annoying when newly uploaded or edited documents take a while to show up in search results. The interface complexity is something else that I've noticed; it can feel somewhat dated and they're a little tough for new users, requiring some serious training to get around efficiently. I've also experienced some glitches with the Microsoft Office and Outlook add-ins, where they sometimes freeze or crash during heavy email filing or big file syncs. Large files can also be a drag on performance, with noticeable delays when opening, uploading, or comparing them. The mobile app isn't quite there yet either; while it works for quick reviews, it doesn't quite match up to the desktop experience. Review collected by and hosted on G2.com.