I love that you can store data as a text file while still letting the end user choose the format they want to view it in. I also like being able to search across multiple document names to retrieve data, and our users really appreciate the saved search options. There are a lot of neat functions too, like getting a notification when a new version of a report is available. You can also create a bundle so new versions are sent directly to your email, which means you don’t have to log into the system every time. Another helpful feature is the ability to highlight and view multiple versions within a single search. I could go on and on—overall, it’s a very user-friendly product, and the Systemware team does a great job with training as well. About the team: very easy to work with. They are attentive to your needs and do their best to deliver. Even if something needs to be refined, they are with you every step of the way. While migrating to this platform we had weekly meetings and a very detailed and clear path to get to our destination. A great solution indeed.

Systemware's UI can be as intuitive or as technical as the end user chooses. Typically, we just give the users the basic 'getting started' directions which is suffice for a user to do their job. However, there are other users that have a nature to go above that and the UI tool provides a platform for that type of user to explore and advance at their own pace and discovery. Technical Support for Systemware is second to none. I work with them often and you can tell they not only love their job, helping a customer, but treat the product as an ever changing and advancing asset to their product suite. They definitely show a desire to keep abreast of emerging technologies.

Working with the team and feeling like we are the most important and only customer they have. They offer solutions !!! And take the time to understand our objectives and challenges and bring solutions and options to consider.