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Compare MightyCall and RingCentral Contact Center 
At a Glance
Market Segments
Small-Business (92.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$20.00 1 Per User Per Year
No pricing available
MightyCall
Star Rating
(322)4.4 out of 5
Market Segments
Small-Business (92.0% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 Per User Per Year
Free Trial is available
Browse all 4 pricing plansRingCentral Contact Center
Star Rating
(183)4.1 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RingCentral Contact CenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MightyCall excels in user experience, with many praising its intuitive interface and quick setup process. Users have noted that they were able to get started in just ten minutes, making it a great choice for businesses looking for a fast implementation.
- Users say that MightyCall's call management features are particularly beneficial for small businesses, allowing seamless communication across multiple locations. One user highlighted the ease of reaching colleagues through a simple three-digit extension, which enhances connectivity.
- According to verified reviews, RingCentral Contact Center offers a unified platform that integrates calls, messages, and customer interactions, making it easier for teams to stay organized. Users appreciate this all-in-one approach, which simplifies their workflow.
- Reviewers mention that while RingCentral Contact Center has a solid support response time, MightyCall stands out with its exceptional support quality. Users have rated MightyCall's support highly, noting that it adds a layer of transparency and accountability to their operations.
- G2 reviewers highlight that MightyCall's reporting and dashboard features are user-friendly, allowing businesses to track interactions effectively. Users have expressed satisfaction with the ability to view call logs, which enhances their operational oversight.
- Users indicate that while both platforms have their strengths, MightyCall's overall satisfaction ratings are higher, reflecting a more positive user experience. This is particularly evident in areas like ease of administration and product direction, where MightyCall consistently receives better feedback.
Pricing
Entry-Level Pricing
MightyCall
Core
$20.00
1 Per User Per Year
Advanced business phone system
- Unlimited calling & texts
- 3 business phone numbers
- Call routing
RingCentral Contact Center
No pricing availableFree Trial
MightyCall
Free Trial is available
RingCentral Contact Center
No trial information availableRatings
Meets Requirements
8.9
272
8.4
144
Ease of Use
8.9
274
8.5
147
Ease of Setup
8.7
204
8.3
78
Ease of Admin
9.0
175
8.3
49
Quality of Support
9.4
264
7.9
128
Has the product been a good partner in doing business?
9.1
174
8.0
50
Product Direction (% positive)
8.5
269
7.2
136
Features by Category
Ticket and Case Management
Not enough data
8.1
9
Not enough data
8.1
8
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
8.1
6
Not enough data
9.0
10
Not enough data
8.7
9
Not enough data
9.2
10
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.4
9
Not enough data
9.8
7
Not enough data
9.6
8
Not enough data
9.2
6
Not enough data
9.5
11
Platform
Not enough data
9.0
15
Not enough data
8.6
15
Not enough data
9.4
14
Not enough data
9.1
11
Not enough data
9.8
11
Not enough data
9.7
13
Dialing Options
Not enough data
8.4
24
|
Verified
Not enough data
8.1
22
|
Verified
Not enough data
7.2
10
Agent Tools
Not enough data
7.4
22
|
Verified
Not enough data
8.0
22
|
Verified
Not enough data
8.3
25
|
Verified
Automation
Not enough data
8.3
21
|
Verified
Not enough data
8.2
23
|
Verified
Not enough data
8.0
22
|
Verified
Agentic AI - Auto Dialer
Not enough data
7.5
12
Not enough data
7.9
13
AI Capabilities - Auto Dialer
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.2
10
Channels
Not enough data
9.0
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
16
Not enough data
8.7
26
Not enough data
8.6
22
Generative AI
Not enough data
7.3
11
Not enough data
Feature Not Available
Usability
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.7
6
Reporting
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.7
6
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Channels
8.8
89
8.9
48
|
Verified
Feature Not Available
7.4
38
|
Verified
7.2
82
7.7
40
|
Verified
8.1
83
7.8
46
|
Verified
7.4
79
7.9
39
|
Verified
Generative AI
Feature Not Available
6.7
26
Functions
8.2
83
8.3
66
|
Verified
7.9
84
8.1
64
|
Verified
8.1
84
7.9
54
|
Verified
7.6
78
7.4
32
|
Verified
7.3
76
8.0
40
|
Verified
7.4
78
7.8
38
|
Verified
7.8
78
8.1
42
7.7
75
8.0
37
|
Verified
Agentic AI - Contact Center
5.7
23
Not enough data
6.1
23
Not enough data
6.5
23
Not enough data
5.9
23
Not enough data
Administrative
8.0
80
7.9
57
|
Verified
9.1
83
8.5
63
|
Verified
8.6
84
7.9
68
|
Verified
8.9
80
8.0
41
|
Verified
8.1
78
7.8
38
|
Verified
Workforce Management
Not enough data
8.7
13
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
7.4
11
Not enough data
9.2
14
Administration
Not enough data
8.3
13
Not enough data
8.8
11
Not enough data
9.5
14
Not enough data
8.0
10
Not enough data
8.2
11
Conversational Platform
Not enough data
8.9
16
Not enough data
8.6
13
Not enough data
9.2
14
Not enough data
9.6
9
Support Automation
Not enough data
8.3
14
Not enough data
8.6
13
Not enough data
9.4
13
Not enough data
8.0
10
Generative AI
Not enough data
9.0
7
Not enough data
Feature Not Available
Platform
8.1
25
Not enough data
9.0
29
Not enough data
8.1
24
Not enough data
8.6
29
Not enough data
7.3
27
Not enough data
7.3
25
Not enough data
7.9
25
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.5
24
Not enough data
8.5
24
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
27
Not enough data
8.8
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Communication
Not enough data
9.2
13
Not enough data
8.8
14
Not enough data
Not enough data
Not enough data
8.7
15
Not enough data
6.7
5
Internal Use
Not enough data
8.6
15
Not enough data
8.9
12
Not enough data
Feature Not Available
Not enough data
8.5
11
Not enough data
8.5
10
Not enough data
8.3
13
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
8.8
10
Not enough data
8.7
5
Not enough data
9.7
5
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Process
Not enough data
9.0(won by default)
8
Not enough data
8.8(won by default)
7
Not enough data
Not enough data
Channels
Not enough data
8.6(won by default)
7
Not enough data
9.0(won by default)
8
Not enough data
9.0(won by default)
7
Not enough data
9.3(won by default)
10
Not enough data
9.2(won by default)
11
Insight
Not enough data
7.8(won by default)
6
Not enough data
8.1(won by default)
7
Not enough data
Not enough data
Not enough data
9.3(won by default)
9
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Basics - VoIP Providers
8.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Basic Communication
9.2
146
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
59
Not enough data
Feature Not Available
Not enough data
8.2
86
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.6
72
Not enough data
7.9
84
Not enough data
8.5
81
Not enough data
Advanced Features
8.3
113
|
Verified
Not enough data
8.4
103
|
Verified
Not enough data
9.2
127
|
Verified
Not enough data
Agentic AI - Outbound Call Tracking
2.8
6
Not enough data
3.1
6
Not enough data
Calling
9.2
53
Not enough data
9.6
22
Not enough data
9.4
53
Not enough data
9.0
50
Not enough data
3.0
5
Not enough data
Contacts
8.9
55
Not enough data
8.7
50
Not enough data
8.4
51
Not enough data
Insights
8.3
48
Not enough data
8.1
47
Not enough data
8.7
52
Not enough data
8.0
45
Not enough data
8.0
44
Not enough data
2.7
5
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MightyCall and RingCentral Contact Center are categorized as Contact Center
Unique Categories
MightyCall is categorized as Other Customer Service, Outbound Call Tracking, VoIP Providers, and Call Center Infrastructure (CCI)
RingCentral Contact Center is categorized as Auto Dialer, UCaaS Platforms, Live Chat, Digital Customer Service Platforms, Help Desk, Customer Self-Service, Social Customer Service, Conversational Support, Contact Center Workforce, Complaint Management, and Customer Communications Management
Reviews
Reviewers' Company Size
MightyCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingCentral Contact Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
6.1%
Retail
5.1%
Non-Profit Organization Management
4.5%
Other
70.1%
Computer Software
7.5%
Telecommunications
6.9%
Consumer Services
6.9%
Financial Services
6.3%
Insurance
5.2%
Other
67.2%
Alternatives
Discussions
What is MightyCall used for?
1 Comment
SL
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
MightyCall has no more discussions with answers
RingCentral Contact Center has no more discussions with answers
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