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At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (70.1% of reviews)
Entry-Level Pricing
Free
Free
Hiver
Star Rating
(1,275)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansWebflow
Star Rating
(962)4.4 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansHiver vs Webflow
When assessing the two solutions, reviewers found Hiver easier to use, set up, and administer. Reviewers also preferred doing business with Hiver overall.
- Reviewers felt that Hiver meets the needs of their business better than Webflow.
- When comparing quality of ongoing product support, reviewers felt that Hiver is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hiver over Webflow.
Pricing
Entry-Level Pricing
Hiver
Free
Free
- Multi-channel shared inboxes
- Email management
- Live chat support
Webflow
Starter
Free
For those getting started with Webflow.
- Webflow.io domain
- 2 pages
- 20 CMS collections
Free Trial
Hiver
Free Trial is available
Webflow
No trial information availableRatings
Meets Requirements
9.0
988
8.6
775
Ease of Use
9.1
1,012
8.1
817
Ease of Setup
9.0
587
8.4
527
Ease of Admin
9.2
451
8.7
367
Quality of Support
9.2
916
8.5
687
Has the product been a good partner in doing business?
9.2
442
8.9
350
Product Direction (% positive)
9.1
981
8.8
752
Features by Category
Ticket and Case Management
8.8
212
|
Verified
Not enough data
8.7
215
|
Verified
Not enough data
8.6
222
|
Verified
Not enough data
8.5
207
|
Verified
Not enough data
8.2
178
|
Verified
Not enough data
8.3
191
Not enough data
8.6
206
|
Verified
Not enough data
8.1
112
Not enough data
Generative AI
7.1
75
Not enough data
7.2
74
Not enough data
Agentic AI - Help Desk
7.1
30
Not enough data
7.0
30
Not enough data
6.6
29
Not enough data
Communication Channels
8.2
161
Not enough data
8.9
217
|
Verified
Not enough data
8.5
190
Not enough data
7.5
110
Not enough data
7.5
105
Not enough data
Platform
7.5
176
|
Verified
Not enough data
7.8
161
Not enough data
8.8
215
|
Verified
Not enough data
8.2
176
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.4
208
|
Verified
Not enough data
Content
Not enough data
8.6
307
|
Verified
Not enough data
7.8
314
|
Verified
Not enough data
7.4
216
Not enough data
7.3
287
Not enough data
7.5
206
Not enough data
7.6
271
|
Verified
Not enough data
7.8
303
|
Verified
Not enough data
7.3
284
|
Verified
Not enough data
8.1
296
|
Verified
Design
Not enough data
7.9
285
|
Verified
Not enough data
8.4
297
|
Verified
Not enough data
8.7
297
|
Verified
Not enough data
9.1
308
|
Verified
Platform
Not enough data
8.8
290
Not enough data
8.5
301
|
Verified
Not enough data
8.5
295
|
Verified
Not enough data
7.8
293
|
Verified
Not enough data
7.9
274
|
Verified
Not enough data
7.6
256
Not enough data
6.9
252
Not enough data
7.7
271
|
Verified
Agentic AI - Web Content Management
Not enough data
5.6
45
Not enough data
Feature Not Available
Analytics
Not enough data
8.0
27
Not enough data
7.6
27
Not enough data
7.7
27
Not enough data
7.5
27
Not enough data
7.8
27
Not enough data
8.2
27
Content Management
Not enough data
8.1
26
Not enough data
8.6
27
Not enough data
8.2
27
Design & Development
Not enough data
8.3
27
Not enough data
8.7
27
Not enough data
9.1
27
Agentic AI - Digital Experience Platforms
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
6.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Channels
7.9
149
Not enough data
7.6
143
Not enough data
6.7
141
Not enough data
Design
7.9
142
Not enough data
7.3
142
Not enough data
8.0
144
Not enough data
8.2
144
Not enough data
7.8
141
Not enough data
Generative AI
7.1
107
Not enough data
7.1
105
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Translation Support
Not enough data
7.9
36
Not enough data
7.6
35
Not enough data
6.5
33
Not enough data
6.2
35
Not enough data
6.4
32
Visitor Customization
Not enough data
7.4
33
Not enough data
7.5
33
Not enough data
7.8
33
Not enough data
7.7
33
Generative AI
Not enough data
6.2
21
Not enough data
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
8.3
242
Not enough data
8.0
240
Not enough data
8.6
242
Not enough data
8.3
240
Page Optimization
Not enough data
6.9
208
Not enough data
8.9
244
Not enough data
7.1
224
Not enough data
8.1
238
Integrations
Not enough data
6.2
205
Not enough data
6.8
210
Not enough data
8.4
224
Generative AI
Not enough data
6.4
169
Agentic AI - Landing Page Builders
Not enough data
6.0
45
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
8.1
43
Not enough data
6.9
45
Not enough data
8.0
46
Experimental Design
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Analytics
Not enough data
7.5
48
Not enough data
6.2
40
Agentic AI - A/B Testing
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
6.5
8
Not enough data
6.0
8
Sorting & Filtering
8.1
351
Not enough data
8.8
386
Not enough data
7.5
331
Not enough data
7.9
348
Not enough data
Integrations
6.8
287
Not enough data
9.3
396
Not enough data
7.1
282
Not enough data
Time Management
8.7
352
Not enough data
8.5
345
Not enough data
8.0
314
Not enough data
Generative AI
7.4
205
Not enough data
7.1
200
Not enough data
7.4
203
Not enough data
Agentic AI - Email Management
7.0
32
Not enough data
7.0
33
Not enough data
Platform Basics
Not enough data
8.0
280
Not enough data
8.5
285
Not enough data
8.4
291
Not enough data
8.2
283
Platform Additional Functionalities
Not enough data
7.7
261
Not enough data
7.5
257
Not enough data
7.5
269
Agentic AI - Web Design
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
7.8
161
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.4
7
Not enough data
Self-Service Experience
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
Self-Service Platform
7.9
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Agentic AI - Customer Self-Service
7.4
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
6.7
7
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.0
5
Not enough data
9.0
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
5.6
14
Not enough data
6.4
14
Not enough data
5.8
14
Not enough data
Feature Not Available
Not enough data
5.7
14
Not enough data
5.6
14
Agentic AI - Google Workspace Communication Tools
6.7
5
Not enough data
Customizations
Not enough data
8.1
323
Not enough data
8.3
344
Not enough data
8.5
342
Not enough data
8.5
324
Growth
Not enough data
8.1
337
Not enough data
6.8
315
Not enough data
7.0
307
Not enough data
5.8
289
Not enough data
8.4
326
Content
Not enough data
6.6
290
Not enough data
8.5
344
Not enough data
8.0
317
Not enough data
5.4
253
Support
Not enough data
8.2
314
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hiver and Webflow share no categories
Unique Categories
Hiver is categorized as Email Management, Digital Customer Service Platforms, Shared Inbox, Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Complaint Management, Conversational Support, Social Customer Service, Customer Service Automation, Google Workspace Communication Tools, AI IT Agents, and Chatbots
Webflow is categorized as Personalization, Digital Experience Platforms (DXP), Landing Page Builders, A/B Testing, Website Builder, Web Design, Web Content Management, Managed Hosting, and Website Translation Tools
Reviews
Reviewers' Company Size
Hiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
6.9%
Marketing and Advertising
5.4%
Information Technology and Services
5.3%
Accounting
4.9%
Financial Services
4.2%
Other
73.3%
Design
18.2%
Marketing and Advertising
13.6%
Computer Software
11.8%
Information Technology and Services
10.7%
Financial Services
4.5%
Other
41.2%
Discussions
What is the future development direction for Hiver?
1 Comment
NR
Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back...Read more
Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.
1 Comment
PA
Hi Makisha,
I am Pratibha from the Product team at Hiver.
As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I...Read more
How can i separate Hiver tickets from my own emails in Gmail?
1 Comment
RG
We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. Read more
How do I get email notifications about purchases sent to my client and not to me?
2 Comments
KB
Go to your admin settings and you can select the email you want to see notifs from!Read more
Is Webflow good for developers?
2 Comments
PL
Yes, if you're not a fan of coding the front end looks it cuts that time down quite a bit.Read more
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